Heather Hill Care Communities

Heather Hill Care Communities is a Nursing Home in Ohio

Heather Hill Care Communities is a Nursing Home in Ohio

Heather Hill Care Communities

12340 Bass Lake Road, Chardon, OH 44024 View Map

Heather Hill Care Communities is a Nursing Home in Ohio

Heather Hill Care Communities is a Nursing Home in Ohio

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Overview of Heather Hill Care Communities

Heather Hill Care Communities is a distinguished nursing home in Chardon, OH, that offers rehabilitation and skilled nursing. The community has 161 beds dedicated to residents’ comfort and healing in a supportive environment. Medicare and Medicaid are also accepted to ease residents’ financial burdens.

Those with cognitive conditions, alongside other residents, are encouraged to participate in mind-stimulating activities and group exercises, ensuring holistic wellness. Physical, occupational, and speech therapy also ensure residents can recover with ease. The community’s exceptional standards and state-of-the-art amenities make it a great choice for a worry-free retirement.

(440) 285-4040

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.49/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 161

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 78.7%
Residents per day (avg) 96
Occupancy rate
78.7%
Residents per day (avg)
96

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

52% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$15.8M
Loss
-$213.9K
Proprietary home Corporation
Home revenue
$15,849,300.00
Loss
$-213,893.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
51.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.9M
Total costs $16.1M

What does this home offer?

Accepts Medicaid icon
Check icon

Accept Medicaid: Yes

Dining services icon
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Dining Services

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On-site Medical Care and Health Services

Types of Care at Heather Hill Care Communities

Nursing Home
Contact Heather Hill Care Communities

Comparison Chart

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Compare Nursing Homes around Ohio
Heather Hill Care Communities
SNF

Nursing Homes 24/7 care needed

Chardon
161
No
1
HOFFMAN, MICHELLE
78.7%
$15,698,140.00
$8,118,372.00
51.7%
96.00
3/5
3.4931
4/5
1/5
1
Atwood Manor Inc.
SNF

Nursing Homes 24/7 care needed

Galion
-
No
70
-
-
-
-
-
-
-
-
-
-
-
Belle Manor Nursing Home
SNF

Nursing Homes 24/7 care needed

New Carlisle
-
No
50
-
-
-
-
-
-
-
-
-
-
-
Carey Nursing and Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

Carey
-
No
8
-
-
-
-
-
-
-
-
-
-
-
Con Lea Nursing Home
SNF

Nursing Homes 24/7 care needed

Geneva
-
No
57
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Heather Hill Care Communities

Address 4.8 miles from city center

Address 12340 Bass Lake Road, Chardon, OH 44024

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

119
Total Staff
117
Employees
2
Contractors
34,849
Total Hours (Quarter)
43
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse611.7 No
Licensed Practical Nurse299.4 No
Certified Nursing Assistant479.4 No
Staff by Category
Administration
3 staff
7.2hs shift avg
Nursing Staff
83 staff
9.5hs shift avg
Physicians & Practitioners
10 staff
8hs shift avg
Therapy Services
11 staff
4.7hs shift avg
Activities & Recreation
1 staff
7.7hs shift avg
Social Services
4 staff
4.6hs shift avg
Dietary Services
3 staff
7.2hs shift avg
Other Services
4 staff
8.3hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
56 contractor hours this quarter
Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4704716,33591100%9.4
Licensed Practical Nurse290299,33791100%9.4
Clinical Nurse Specialist6062,01691100%8
Registered Nurse6061,7029099%11.7
Dental Services Staff3036626470%8.4
Administrator2026326470%8
Other Dietary Services Staff2026197380%6.3
Dietitian1015526470%8.6
RN Director of Nursing1015206571%8
Qualified Activities Professional1014656066%7.7
Qualified Social Worker4044477582%4.6
Physical Therapy Aide4043995662%5.9
Speech Language Pathologist2023856976%5
Mental Health Service Worker1013604549%8
Nurse Practitioner4042563033%8
Respiratory Therapy Technician202712730%2.6
Physical Therapy Assistant202352022%1.7
Occupational Therapy Assistant0113033%10
Medical Director011261314%2

Health Inspection History

Source: CMS Health Citations (Nov 2019 – May 2025)

5
Inspections
17
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.4
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
17
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
29% of total
Infection Control
3
18% of total
Resident Rights
2
12% of total
Environmental
2
12% of total
Abuse, Neglect & Exploitation
1
6% of total
Citation Sources
Standard Inspections 11
Complaint Investigations 6
Infection Control 2
State Comparison (OH)
Citations
17
Ohio average: 30.9
Critical Citations
0
Ohio average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 22, 2025 D Abuse/NeglectF0600 Corrected
Jan 16, 2025 D Infection ControlF0880 Corrected
Jan 16, 2025 E Quality of CareF0679 Corrected
Jan 16, 2025 D Quality of CareF0684 Corrected
Jan 16, 2025 D Quality of CareF0695 Corrected
Jan 16, 2025 D Resident RightsF0553 Corrected
Jan 19, 2023 F EnvironmentalF0921 Corrected
Jan 19, 2023 D Infection ControlF0880 Corrected
Jan 19, 2023 E NutritionF0804 Corrected
Jan 19, 2023 E NutritionF0812 Corrected
Jan 19, 2023 D Quality of CareF0690 Corrected
Oct 06, 2022 D EnvironmentalF0919 Corrected
Oct 06, 2022 E Infection ControlF0880 Corrected
Oct 06, 2022 E NutritionF0812 Corrected
Nov 21, 2019 E NutritionF0812 Corrected
Nov 21, 2019 D Quality of CareF0692 Corrected
Nov 21, 2019 D Resident RightsF0583 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Journry, LLC
Resident Census by Payment Source
99 Total Residents
Medicare 3 (3%)
Medicaid 73 (73.7%)
Private Pay/Other 23 (23.2%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.1 Score
5% worse than avg Ohio avg: 5.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
10.3 Score
18% better than avg Ohio avg: 12.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
7.0%
Lost Too Much Weight
6.7%
Urinary Tract Infection
1.0%
Depressive Symptoms
37.2%
Falls with Major Injury
4.2%
Pneumococcal Vaccine
99.5%
Walking Ability Worsened
7.7%
Influenza Vaccine
99.2%
High Risk Residents with Pressure Ulcers
5.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
16.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
73.4% 6% worse than avg Ohio: 78.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4% 9% worse than avg Ohio: 1.3%
Influenza Vaccine
70.6% 7% worse than avg Ohio: 75.6%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $15K Ohio avg: $69K 78% better than avg
Number of Fines 1 Ohio avg: 1.9
Compared to Ohio Average Facility: $15K | Ohio Avg: $69K
Penalty History

Showing all 1 penalties (Jan 2023 - Jan 2023)

Jan 19, 2023 Civil Money Penalty
$15K

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Claim What’s Yours: Financial Aid for Ohio Seniors

Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
  • General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Administered through regional agencies; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
  • General: Age 60+, Ohio resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OH Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
  • General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month (individual); QIT required.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
  • General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
  • General: Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
  • General: Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
  • General: Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OH Specifics: High veteran demand; supports care in multiple settings.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
  • General: Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025): ~$38,500/year (individual, adjusted annually).
  • Asset Limits: Not assessed; home ownership required.
  • OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
  • General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits: Not assessed; hardship-focused.
  • OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

Claim What’s Yours Financial Aid for Ohio Seniors

Ohio Medicaid PASSPORT

PASSPORT Waiver

Requirements:
  • General:
    Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Administered through regional agencies; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP

Ohio Home Care Program (non-Medicaid)

Requirements:
  • General:
    Age 60+, Ohio resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OH Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month (individual); QIT required.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics:
    Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OH Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP

Home Energy Assistance Program (HEAP)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OH Specifics:
    Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • OH Specifics:
    12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OH Specifics:
    High veteran demand; supports care in multiple settings.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption

Homestead Exemption

Requirements:
  • General:
    Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025):
    ~$38,500/year (individual, adjusted annually).
  • Asset Limits:
    Not assessed; home ownership required.
  • OH Specifics:
    Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream

Save the Dream Ohio (Homeowner Assistance Fund)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025):
    ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits:
    Not assessed; hardship-focused.
  • OH Specifics:
    Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
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