Total staff
116
Employees
116
Contractors
0
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Heather Hill Care Communities
Nursing Home · Ohio, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heather Hill Care Communities
Nursing Home · Ohio, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heather Hill Care Communities accepts Medicare, Medicaid, and private pay.
Heather Hill Care Communities is a distinguished nursing home in Chardon, OH, that offers rehabilitation and skilled nursing. The community has 161 beds dedicated to residents’ comfort and healing in a supportive environment. Medicare and Medicaid are also accepted to ease residents’ financial burdens.
Those with cognitive conditions, alongside other residents, are encouraged to participate in mind-stimulating activities and group exercises, ensuring holistic wellness. Physical, occupational, and speech therapy also ensure residents can recover with ease. The community’s exceptional standards and state-of-the-art amenities make it a great choice for a worry-free retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 98th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 98th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 30m per day
Rank #98 / 203Nurse hours — State benchmarkedThis home is ranked 98th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
-1%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 12m per day |
Types of Care at Heather Hill Care Communities
Nursing Home
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
78.7%
Rank #119 / 204Occupancy rate — State benchmarkedThis home is ranked 119th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
203 days
Occupancy rate
78.7%
Rank #119 / 204Occupancy rate — State benchmarkedThis home is ranked 119th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
203 days
Walk Score: 1 / 100 Rank #675 / 706Walk Score — State benchmarkedThis home is ranked 675th out of 706 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.17:1
42% worse than Ohio average
Avg staff/day
50
Average shift
9.1 hours
12% better than Ohio average
Total staff hours (quarter)
41,997
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 51 | 0 | 51 | 20,487 | 92 | 100% | 9.4 |
| Licensed Practical Nurse | 27 | 0 | 27 | 12,751 | 92 | 100% | 9.6 |
| Registered Nurse | 11 | 0 | 11 | 2,603 | 91 | 99% | 10.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,232 | 90 | 98% | 8 |
| Qualified Activities Professional | 4 | 0 | 4 | 1,152 | 81 | 88% | 9.4 |
| Dietitian | 1 | 0 | 1 | 583 | 64 | 70% | 9.1 |
| Physical Therapy Aide | 2 | 0 | 2 | 567 | 67 | 73% | 8.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 488 | 80 | 87% | 5 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 390 | 74 | 80% | 4.2 |
| Dental Services Staff | 1 | 0 | 1 | 341 | 42 | 46% | 8.1 |
| Speech Language Pathologist | 3 | 0 | 3 | 196 | 29 | 32% | 5.8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 123 | 37 | 40% | 3.3 |
| Nurse Practitioner | 1 | 0 | 1 | 56 | 7 | 8% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 45 | 15 | 16% | 2.8 |
51 Certified Nursing Assistant
% of Days
100%
27 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
99%
3 Clinical Nurse Specialist
% of Days
98%
4 Qualified Activities Professional
% of Days
88%
1 Dietitian
% of Days
70%
2 Physical Therapy Aide
% of Days
73%
1 Administrator
% of Days
70%
3 Other Dietary Services Staff
% of Days
87%
1 Mental Health Service Worker
% of Days
64%
3 Qualified Social Worker
% of Days
80%
1 Dental Services Staff
% of Days
46%
3 Speech Language Pathologist
% of Days
32%
2 Respiratory Therapy Technician
% of Days
40%
1 Nurse Practitioner
% of Days
8%
2 Physical Therapy Assistant
% of Days
16%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$15K Rank #147 / 203Federal fines — State benchmarkedThis home is ranked 147th out of 203 homes in Ohio. Shows this facility's cumulative CMS federal fine dollars versus the Ohio average among facilities with fines, and where it ranks among 203 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
78% lower than Ohio averageOhio average: $69K
Number of fines
1
46% fewer fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$15K
Ohio average
$69K
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
5% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.3
18% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.0%
Percent of long-stay residents whose need for help with daily activities has increased
7.0%
In line with Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.7%
Percent of long-stay residents whose ability to move independently worsened
7.7%
14% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
26% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
23% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
29% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.0%
Percent of long-stay residents with a urinary tract infection
1.0%
83% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
8% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
37.2%
Percent of long-stay residents who have depressive symptoms
37.2%
55% worse than Ohio averageOhio average: 24.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
6% worse than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
9% worse than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.6%
7% worse than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
20 days
Private pay
52% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
99
Medicare
3
3% of residents
Medicaid
73
73.7% of residents
Private pay or other
23
23.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Heather Hill Care Communities based on CMS SNF Cost Reports.
Occupancy Rate
78.7%
↓ 15.8pp vs 2022
Net Income
-$213.9K
↓ ~$651.5K vs 2022
Total Payroll
$9.9M
↑ ~$267.0K vs 2022
Profit Margin
-1.4%
↓ 4.0pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Operating loss
-$213.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M Rank #39 / 203Revenue — State benchmarkedThis home is ranked 39th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$213.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #18 / 203Payroll — State benchmarkedThis home is ranked 18th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #18 / 203Payroll — State benchmarkedThis home is ranked 18th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.1M
What does this home offer?
Dining Services
On-site Medical Care and Health Services
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Heather Hill Care Communities
4.8 miles from city center
Estimated distance in miles from Chardon's city center to Heather Hill Care Communities's address, calculated via Google Maps.
Calculate Travel Distance to Heather Hill Care Communities
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Financial Assistance for
Nursing Home in Ohio
Heather Hill Care Communities is located in Chardon, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Nursing Home around Ohio
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| Algart Health Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cleveland (Edgewater) | 36 | 94.3% | +20% | 4.17 | -44% | +18% | $0 | 11 | 5.5 | - | 69 | - | 62 | Garth Ireland | $11.1M | $3.5M | 31.4% | 366308 | ||||
| Ohio Living Rockynol |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Akron (Highland Square) | 79 | 57.2% | -27% | 3.99 | -69% | +13% | $0 | 4 | 2.0 | - | 34 | A+ | 65 | Laurence Gumina | $6.5M | $3.0M | 45.7% | 365051 | ||||
| Brookwood Retirement Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cincinnati (Blue Ash) | 102 | 62.1% | -21% | 3.91 | -11% | +11% | $28.5k | 37 | 7.4 | - | 101 | A+ | 17 | - | $18.3M | $10.0M | 54.8% | 365712 | ||||
| Heather Hill Care Communities |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Chardon (Bass Lake Road) | 161 | 78.7% | 0% | 3.49 | - | +3% | -1% | $15.0k | 17 | 3.4 | - | 96 | - | 1 | Michelle Hoffman | $15.8M | $9.9M | 62.6% | 365800 | |||
| Scarlet Oaks |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cincinnati (Clifton) | 87 | 89.5% | +14% | 3.62 | +4% | +2% | $11.6k | 30 | 4.3 | 1 | 63 | A+ | 13 | Scarlet Oaks Healthcare LLC | $14.3M | $6.6M | 46.3% | 365978 |
Frequently Asked Questions about Heather Hill Care Communities
What neighborhood is Heather Hill Care Communities in?
Heather Hill Care Communities is in the Bass Lake Road neighborhood.
Is Heather Hill Care Communities in a walkable area?
Heather Hill Care Communities has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the address of Heather Hill Care Communities?
Heather Hill Care Communities is located at 12340 Bass Lake Road, Chardon, OH 44024.
What is the phone number of Heather Hill Care Communities?
(440) 285-4040 will put you in contact with the team at Heather Hill Care Communities.
Is Heather Hill Care Communities Medicare or Medicaid certified?
Yes — Heather Hill Care Communities is a CMS-certified provider of Medicare and Medicaid.
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