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Nursing Home in Connecticut

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Ark Healthcare and Rehab Branford Hills

Nursing Home in Connecticut

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Ark Healthcare and Rehab Branford Hills

Overview of Ark Healthcare and Rehab Branford Hills

Ark Healthcare and Rehab Branford Hills is a top-rated nursing home in Branford, CT, that offers skilled nursing and rehabilitation. The community strives to provide older adults with a home away from home, ensuring they are cared for like family. An in-house pharmacy, caregiver respite, and therapeutic diet and nutrition are among the exceptional services provided to improve residents’ living experiences. With its personalized care, this 190-bed nursing home ensures older adults’ healthcare needs are met.

Recreational activities dedicated to enhancing residents’ holistic well-being are provided to ensure they can maintain an active lifestyle. Serene walking paths and beautifully landscaped outdoors also accompany residents, ensuring their relaxation and peace of mind. Set in the tree-lined residential area of Branford, the community ensures residents have a laid-back lifestyle. This nursing home is highly recognized in Connecticut, especially with its exceptional care and top-notch amenities.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Connecticut average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Connecticut average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Connecticut average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Connecticut average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 48m per day

This home provides 6% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 44m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 11m per day 2h 17m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 8m per day 3h 25m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 30m per day 28m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 190

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average: 84%
Occupancy rate 93.7%
Residents per day (avg) 181
Occupancy rate
93.7%
Residents per day (avg)
181

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 15 days

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$34.3M
Profit
$2.9M
Privately-owned community Operated by a business corporation.
Home revenue
$34.3M
Profit
$2.9M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
23.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$23.4M
Total costs $31.4M
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 17 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Cardiac; Orthopedic And Stroke
Dementia Care
Hospice
Iv Therapy
Pain Management
Pulmonary And Vascular Management
Recreation
Rehabilitation Therapy

About this community

Occupancy

Occupancy rate
94%
In line with Connecticut average
Occupied beds
178 / 190
Average residents 102 per day

License Details

Facility TypeChronic & Convalescent Nursing Home
IssuanceJanuary 7, 2022
ExpirationMarch 31, 2026

Additional Licensing Details

License Number2470
AwardsRanked among America’s Best Nursing Homes

Room costs

Private Room (18 rooms) $568 per day
Semi-Private Room (86 rooms) $528 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Filipino German Hebrew Indian Italian Jamaican Japanese Polish Spanish Swedish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
14 FTE
Licensed Practical Nurse
22 FTE
Nursing Assistant
70 FTE
Recreation
4 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
7 FTE
Occupational Therapy
6 FTE
Speech Therapy
2 FTE
Dietary
15 FTE
Other Staff
9 FTE

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

2 services
Long Term Skilled Nursing Care
Short Term Rehabilitation

Additional Policies & Features

Religious AffiliationNo Affiliation
Religious ServicesAll Denominations, Baptist, Catholic, Chaplain Service, Christian Science, Congregational, Episcopal, Jewish, Lutheran, Protestant

Amenities & Lifestyle

12 amenities
In-House Pharmacy
Therapeutic Diet And Nutrition
Wound Care & Iv Therapy
Long Term Skilled Nursing Care
Caregiver Respite
Alzheimer’s & Dementia Care
Parkinson’s Disease
Discharge Planning
Nursing
Seating Program
Activities Of Daily Living Program
Therapeutic Recreation
Specific ProgramsTherapeutic and Rehab Services, In-House Pharmacy, Therapeutic Diet and Nutrition, Wound Care & IV Therapy, Long Term Skilled Nursing Care, Caregiver Respite, Alzheimer’s & Dementia Care, Parkinson’s Disease, Discharge Planning, Nursing, Seating Program, Activities of Daily Living Program, Therapeutic Recreation
Operating HoursMonday-Friday: 8:30 AM - 3:30 PM

What does this home offer?

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Rehabilitative support icon
Rehabilitative support icon

Rehabilitative Support

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Types of Care at Ark Healthcare and Rehab Branford Hills

Skilled Nursing Memory Care

Contact Ark Healthcare and Rehab Branford Hills

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

16 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

13 routine inspections

Breakdown by inspection type
  • 3 licensing inspections
  • 3 plans of correction

Results

3 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date December 12, 2025

Inspection history

01-06-2025 Inspection Report
01-23-2024 Inspection Report
02-04-2025 Inspection Report
04-29-2025 Inspection Report
05-09-2024 Inspection Report
05-21-2025 Inspection Report
07-02-2024 Inspection Report
07-17-2024 Inspection Report
08-07-2024 Inspection Report
08-25-2025 Inspection Report
10-25-2024 Inspection Report
10-25-2024 Plan of Correction
11-01-2024 Inspection Report
11-01-2024 Plan of Correction
11-06-2024 Plan of Correction
11-24-2023 Inspection Report
12-06-2022 Inspection Report
12-12-2025 Inspection Report
12-16-2024 Inspection Report

35 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Connecticut average: 19 deficiencies

Inspection Report Summary for Ark Healthcare and Rehab Branford Hills

The most recent inspection on December 12, 2025, identified deficiencies related to a complaint investigation. Earlier inspections showed a pattern of issues primarily involving resident transfers and safe handling practices, including failures to use safety equipment and provide adequate assistance, which resulted in resident injuries such as falls, lacerations, and fractures. Several complaint investigations substantiated these findings, while others found no violations. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history suggests ongoing challenges with transfer safety, with some corrective actions noted but deficiencies persisting into the latest inspection.

Health Inspection History

Inspections
Total health inspections 8

Connecticut average 5.7


Last Health inspection on Aug 2025

Total health citations 25

Connecticut average 32

Citations per inspection
3.12

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 25 citations resulted from standard inspections; 8 of 25 resulted from complaint investigations; and 1 of 25 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations More info Connecticut average: 0.3

0 serious citations More info Connecticut average: 0.7

24 moderate citations More info Connecticut average: 28.8

1 minor citation More info Connecticut average: 2.3
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 25, 2025
Corrected

Care Planning minor citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 25, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 25, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 30, 2024
Corrected

Compare Nursing Homes around Connecticut The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

3 facilities compared · CMS & CT Dept. of Health data · Updated Apr 2026

Filter by care type
Orange Health Care Center
RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Orange60 84.0% 0%3.73 +7%-6%0206.7051- 56 -$9.4M$3.6M38.4%75434
Ark Healthcare and Rehab Branford Hills
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Branford190 79.5% -5%3.81 -24%-4%1253.10181- 17 Fried, Akiva$34.2M$8.0M23.3%75296
Shady Knoll Center for Health and Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Seymour128 89.9% +7%3.65 +78%-8%0488.00121- 43 Augustin, Elza$30.3M$8.8M28.9%75386

Places of interest near Ark Healthcare and Rehab Branford Hills

Address 2.6 miles from city center Info Estimated distance in miles from Branford's city center to Ark Healthcare and Rehab Branford Hills's address, calculated via Google Maps.

Calculate Travel Distance to Ark Healthcare and Rehab Branford Hills

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 509
Employees 121
Contractors 388
Staff to resident ratio 3.56:1
89% better than Connecticut average

Connecticut average ratio: 1.88:1

Avg staff/day 104
Average shift 7.8 hours
0% compared with Connecticut average

Connecticut average: 7.5 hours

Total staff hours (quarter) 73,863
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 102
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 286
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

43%

31,795 contractor hours this quarter

Certified Nursing Assistant: 219 Licensed Practical Nurse: 85 Registered Nurse: 32 Respiratory Therapy Technician: 13 Physical Therapy Assistant: 10 Occupational Therapy Aide: 9 Physical Therapy Aide: 6 Qualified Social Worker: 6 Speech Language Pathologist: 6 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant6721928638,09191100%7.9
Licensed Practical Nurse178510211,87891100%8.3
Registered Nurse1032428,81791100%8.5
Physical Therapy Assistant110112,0548695%7.1
Clinical Nurse Specialist7071,9367785%7.4
Other Dietary Services Staff6061,5738998%7.5
Physical Therapy Aide1671,5487481%7.2
RN Director of Nursing4041,4887380%7.6
Mental Health Service Worker4041,4797380%7.8
Respiratory Therapy Technician013131,0668189%5.7
Qualified Social Worker0668107178%7
Occupational Therapy Aide0998057684%7.2
Speech Language Pathologist0667287178%6.5
Administrator1015136673%7.8
Nurse Practitioner1014986167%8.2
Dietitian2024906268%7.8
Occupational Therapy Assistant011502224%2.3
Medical Director011402123%1.9
286 Certified Nursing Assistant
% of Days 100%
102 Licensed Practical Nurse
% of Days 100%
42 Registered Nurse
% of Days 100%
11 Physical Therapy Assistant
% of Days 95%
7 Clinical Nurse Specialist
% of Days 85%
6 Other Dietary Services Staff
% of Days 98%
7 Physical Therapy Aide
% of Days 81%
4 RN Director of Nursing
% of Days 80%
4 Mental Health Service Worker
% of Days 80%
13 Respiratory Therapy Technician
% of Days 89%
6 Qualified Social Worker
% of Days 78%
9 Occupational Therapy Aide
% of Days 84%
6 Speech Language Pathologist
% of Days 78%
1 Administrator
% of Days 73%
1 Nurse Practitioner
% of Days 67%
2 Dietitian
% of Days 68%
1 Occupational Therapy Assistant
% of Days 24%
1 Medical Director
% of Days 23%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 143
Medicare
14
9.8% of residents
Medicaid
90
62.9% of residents
Private pay or other
39
27.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.5
30% worse than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.7
31% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Below average Connecticut avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.4%
24% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.1%
41% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.6%
31% worse than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.5%
59% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.6%
21% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
76% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.9%
6% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.8%
35% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.4%
In line with Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 61.1%
30% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.2%
In line with Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.66
27% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.42
73% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Above average Connecticut avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
28% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
42% worse than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.0%
30% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.4%
10% worse than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.8%
48% better than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.2%
58% worse than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 44.3%
17% worse than Connecticut average

Connecticut average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.1%
27% better than Connecticut average

Connecticut average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
82% lower than Connecticut average

Connecticut average: $44K

Number of fines 1
43% fewer fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $8K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 24, 2024
$8K

Last updated: Jan 2026

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Financial Aid for Connecticut Seniors

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Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).