Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
454
135 employees · 319 contractors · 97 on an average day Ark Healthcare and Rehab Branford Hills
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Branford, CT
ALM Inspection Grade
C+
ALM's inspection grade is 79 / 100, a C+ — 4 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 79 / 100, a C+ — 4 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ark Healthcare and Rehab Branford Hills
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Branford, CT
ALM Inspection Grade
C+
ALM's inspection grade is 79 / 100, a C+ — 4 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 79 / 100, a C+ — 4 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ark Healthcare and Rehab Branford Hills accepts Medicare, Medicaid, and private pay.
Overview of Ark Healthcare and Rehab Branford Hills
Ark Healthcare and Rehab Branford Hills provides nursing home, skilled nursing, memory care, and respite care in Branford, CT. Skilled nursing includes licensed nursing care on site around the clock. Long-term skilled nursing supports ongoing care, while short-term rehabilitation serves residents recovering from illness, injury, or surgery.
Memory care provides supervised care for someone living with Alzheimer’s disease or another form of dementia. Respite care offers a short stay when a usual caregiver needs time away. The community has 190 beds, placing it among larger nursing homes with more residents, staff, and usually more programming than smaller homes.
Therapeutic and rehab services allow residents to receive rehabilitation at the community, while wound care and IV therapy address specialized clinical needs on site. Private rooms start at $568 per day, and semi-private rooms start at $528 per day, with the daily rate varying by room arrangement.
Medicare, Medicaid, and private pay are accepted. Medicare can apply to short-term skilled care after a hospital stay, Medicaid can help when savings may not cover a long stay, and private pay allows a family to fund care directly.
Total nurse staffing is 3 hours and 52 minutes per resident per day, representing the recorded daily hands-on nursing time allocated per resident. An in-house pharmacy supports medication services within the community, and therapeutic diet and nutrition services address residents whose care requires dietary support.
With Alzheimer’s and dementia care, Parkinson’s disease services, and caregiver respite, the community may be a potential fit for someone who needs nursing care alongside specialized support or a short-term stay.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 26th out of 60 nursing homes we track in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 52m
This nursing home is ranked 26th out of 60 nursing homes we track in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 52mStandout metric: Certified nursing assistant is +6% above Connecticut average
3 of 6 metrics below Connecticut average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 27 total: 10 of the facility's own employees and 17 agency contractors.
27 staff · 9-hour shifts
37m
↓ 12% · CT 42mThis facility: 37m per resident per day, 12% below the Connecticut average of 42m (among Connecticut facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 27 total: 10 of the facility's own employees and 17 agency contractors.
27 staff · 9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 120 total: 25 of the facility's own employees and 95 agency contractors.
120 staff · 7.9-hour shifts
51m
↑ 1% · CT 50mThis facility: 51m per resident per day, 1% above the Connecticut average of 50m (among Connecticut facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 120 total: 25 of the facility's own employees and 95 agency contractors.
120 staff · 7.9-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 252 total: 77 of the facility's own employees and 175 agency contractors.
252 staff · 8-hour shifts
2h 25m
↑ 6% · CT 2h 17mThis facility: 2h 25m per resident per day, 6% above the Connecticut average of 2h 17m (among Connecticut facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 252 total: 77 of the facility's own employees and 175 agency contractors.
252 staff · 8-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
↓ 4% · CT 5mThis facility: 5m per resident per day, 4% below the Connecticut average of 5m (among Connecticut facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 28m
↑ 1% · CT 3h 25mThis facility: 3h 28m per resident per day, 1% above the Connecticut average of 3h 25m (among Connecticut facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
25m
↓ 9% · CT 28mThis facility: 25m per resident per day, 9% below the Connecticut average of 28m (among Connecticut facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
454
135 employees · 319 contractors · 97 on an average day
454 total staff / 186 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.44 : 1
↑ 35% · CT 1.81This facility: 2.44 staff per resident, 35% above the Connecticut average of 1.81 (among Connecticut facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
454 staff ÷ 186 residents
See full Connecticut ranking →
Average hours one staff member works on a day they are on shift, across every role.
8 h
↑ 5% · CT 7.6 hThis facility: 8 h, 5% above the Connecticut average of 7.6 h (among Connecticut facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
70,346 staff hours this quarter
See full Connecticut ranking →57.6% of staff hours were worked by the facility's own employees
Connecticut average: 89.4% · Contractors this quarter: Certified Nursing Assistant (175), Licensed Practical Nurse (95), Registered Nurse (17), Respiratory Therapy Technician (7), Qualified Social Worker (6), Occupational Therapy Aide (5), Speech Language Pathologist (5), Physical Therapy Aide (4), Physical Therapy Assistant (3), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
190
Rank #11 / 68Bed count — State benchmarked This nursing home is ranked 11th out of 68 nursing homes we track in Connecticut for bed count. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
190
Rank #11 / 68Bed count — State benchmarked This nursing home is ranked 11th out of 68 nursing homes we track in Connecticut for bed count. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
An established community with some operational experience and growing routines. This is the number of years in operation under current management.
Rank #47 / 56Years in operation — State benchmarked This nursing home is ranked 47th out of 56 nursing homes we track in Connecticut for years in operation. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
An established community with some operational experience and growing routines. This is the number of years in operation under current management.
Rank #47 / 56Years in operation — State benchmarked This nursing home is ranked 47th out of 56 nursing homes we track in Connecticut for years in operation. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
4
years
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #59 / 76Walk Score — State benchmarked This nursing home is ranked 59th out of 76 nursing homes we track in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #59 / 76Walk Score — State benchmarked This nursing home is ranked 59th out of 76 nursing homes we track in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
17
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #17 / 64Occupancy rate — State benchmarked This nursing home is ranked 17th out of 64 nursing homes we track in Connecticut for occupancy. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #17 / 64Occupancy rate — State benchmarked This nursing home is ranked 17th out of 64 nursing homes we track in Connecticut for occupancy. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
93.7%
This home usually has limited availability
Based on 178 residents and 190 beds. Source: state inspection report (Dec 2025)
Higher than the Connecticut average: 86%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
79
days
About This Community
Pricing & Financial Information
The below pricing was updated on
$568/Day
Semi-Private Room
$528/Day
Facility TypeChronic & Convalescent Nursing Home
IssuanceJanuary 7, 2022
License Number2470
U.S. News & World Report Best Senior LivingU.S. News rates communities from independent surveys of residents and their families (the 2025 edition analyzed ~450,000 responses across 3,800+ communities) covering safety, caregiving, activities, dining, management and value. Only communities meeting its data thresholds earn a Best designation for that year.
Yale preferred provider — YaleA preferred-provider agreement with Yale New Haven Health System means the facility is among providers Yale may select for referrals or post-hospital care, supporting care coordination.
Complex Wound ProgramA branded program developed by this community's operator or its partners - a named approach to programming or care, rather than an independent external certification.
Resident Council
Filipino
German
Hebrew
Indian
Italian
Jamaican
Japanese
Polish
Spanish
Swedish
Admin
3 FTE
Registered Nurse
14 FTE
Licensed Practical Nurse
22 FTE
Nursing Assistant
70 FTE
Recreation
4 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
7 FTE
Occupational Therapy
6 FTE
Speech Therapy
2 FTE
Dietary
15 FTE
Other Staff
9 FTE
Accept Medicare
Short-Term Rehab
Short-Term Rehabilitation
Physical Therapy
Occupational Therapy
Therapeutic Diet and Nutrition Counseling
IV Antibiotic Therapy
After-Hours and On-Call Pharmacy Services
In-House Pharmacy
Therapeutic Diet and Nutrition
Wound Care & IV Therapy
Medication ManagementSupport with organizing, administering, and monitoring medicines can help prevent missed or incorrect doses.
Parkinson's Disease Care
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Discharge Planning
Case Management
Housekeeping
Beauty Services
Pets not allowed
Activities
Therapeutic Recreation
Touring HoursMonday-Friday: 8:30 AM - 3:30 PM
Religious AffiliationNo Affiliation
Religious ServicesAll Denominations, Baptist, Catholic, Chaplain Service, Christian Science, Congregational, Episcopal, Jewish, Lutheran, Protestant
Building Type3-story
Room Types
Private Room
CMS Health Inspection History
ALM Inspection Grade
79 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
4 points below the Connecticut average for CMS-certified facilities (83/100)
Category breakdown
Citations
Typical
105 severity-weighted points (42 deficiencies) · 49% higher than the typical CMS-certified CT facility (median: 70)
Enforcement
Typical
1 enforcement action · above the typical CMS-certified CT facility (median: 0) · $8,021 in fines
Persistence
Typical
39 days to fix issues · faster than the typical CMS-certified CT facility (median: 40)
Total health inspections
10
↑ 33% · CT 7.5This facility: 10, 33% above the CT average of 7.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
42
Rank #45 / 63Health citations — State benchmarked This nursing home is ranked 45th out of 63 nursing homes we track in Connecticut for health citations. Shows this facility's total health deficiency citations benchmarked to the Connecticut State average, with a ranking across all 63 CT facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 11% · CT 37.7This facility: 42, 11% above the CT average of 37.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.2
Rank #20 / 63Citations per inspection — State benchmarked This nursing home is ranked 20th out of 63 nursing homes we track in Connecticut for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Connecticut mean across 63 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 20% · CT 5.27This facility: 4.2, 20% below the CT average of 5.27 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
42 of 42 citations corrected
Critical
J–L
1
↑ 150% · CT 0.4This facility: 1, 150% above the CT average of 0.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
≈ 0% · CT 1This facility: 1, level with the CT average of 1 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
37
↑ 10% · CT 33.6This facility: 37, 10% above the CT average of 33.6 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
3
↑ 7% · CT 2.8This facility: 3, 7% above the CT average of 2.8 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: May 19, 2026 · 1 citation (Abuse/Neglect, serious), corrected
Most cited category: Quality of Life & Care, 19 of 42 citations · 8 categories in total
Citations history
Most recent first
May 19, 2026
1 citation
Abuse/Neglect serious citation
Corrected
Corrected
Feb 05, 2026
15 citations
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Aug 25, 2025
3 citations
Resident Rights moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Oct 02, 2024
3 citations
Quality of Care critical citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Aug 30, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Jul 24, 2024
2 citations
Quality of Care moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Jun 05, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Apr 22, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Dec 06, 2022
14 citations
Nutrition moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Jan 27, 2020
1 citation
Quality of Care moderate citation
Corrected
Corrected
Top deficiency categories
Share of 42 citations
Quality of Life & Care
19 deficiencies (45%)
Resident Rights
7 deficiencies (17%)
Resident Assessment & Care Planning
5 deficiencies (12%)
Nutrition & Dietary
3 deficiencies (7%)
Abuse, Neglect & Exploitation
3 deficiencies (7%)
Infection Control
2 deficiencies (5%)
Pharmacy Services
2 deficiencies (5%)
Administration
1 deficiency (2%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 42 citations resulted from standard inspections; and 12 of 42 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
1 penalty in the past 3 years
Latest: Jul 24, 2024 · $8,021 civil money penalty
Jul 24, 2024 · $8,021 civil money penalty
Total fines
$8,021
↓ 80% · CT $40KThis facility: $8,021, 80% below the Connecticut average of $39,861. Average among the 109 Connecticut facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #37 / 64Federal fines — State benchmarked This nursing home is ranked 37th out of 64 nursing homes we track in Connecticut for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Connecticut average among facilities with fines, and where it ranks among 64 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 39% · CT 1.63This facility: 1, 39% below the Connecticut average of 1.63. Average among the 109 Connecticut facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
CT avg 0.12Connecticut average: 0.12. Average among the 109 Connecticut facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
Jul 24, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,021
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,021Fine amount comparison
This facility
$8,021
Connecticut average
$39,861
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Connecticut and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Connecticut average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 10% · CT 3.4This facility: 3.0, 10% below the CT average of 3.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 12% · CT 3.4This facility: 3.0, 12% below the CT average of 3.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
12.3
Score · lower is better
↑ 33% · CT 9.3This facility: 12.3, 33% above the CT average of 9.3 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
22.5
Score · lower is better
↑ 19% · CT 18.9This facility: 22.5, 19% above the CT average of 18.9 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 3 better, 7 worse, 3 near CT average
8 short-stay measures: 4 better, 1 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
↑ 31% · CT 17.7This facility: 23.2, 31% above the CT average of 17.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
↑ 31% · CT 17.7This facility: 23.2, 31% above the CT average of 17.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
19.7%
↑ 32% · CT 14.8This facility: 19.7, 32% above the CT average of 14.8 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
19.7%
↑ 32% · CT 14.8This facility: 19.7, 32% above the CT average of 14.8 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
↑ 3% · CT 24.0This facility: 24.6, 3% above the CT average of 24.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
↑ 3% · CT 24.0This facility: 24.6, 3% above the CT average of 24.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
1.3%
↓ 2% · CT 1.4This facility: 1.3, 2% below the CT average of 1.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.3%
↓ 2% · CT 1.4This facility: 1.3, 2% below the CT average of 1.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
↑ 34% · CT 3.6This facility: 4.8, 34% above the CT average of 3.6 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
↑ 34% · CT 3.6This facility: 4.8, 34% above the CT average of 3.6 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
6.1%
↑ 54% · CT 3.9This facility: 6.1, 54% above the CT average of 3.9 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
6.1%
↑ 54% · CT 3.9This facility: 6.1, 54% above the CT average of 3.9 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
7.8%
↑ 21% · CT 6.4This facility: 7.8, 21% above the CT average of 6.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
7.8%
↑ 21% · CT 6.4This facility: 7.8, 21% above the CT average of 6.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
10.4%
↓ 58% · CT 25.0This facility: 10.4, 58% below the CT average of 25.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
10.4%
↓ 58% · CT 25.0This facility: 10.4, 58% below the CT average of 25.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
19.2%
↑ 8% · CT 17.7This facility: 19.2, 8% above the CT average of 17.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
19.2%
↑ 8% · CT 17.7This facility: 19.2, 8% above the CT average of 17.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
↓ 2% · CT 89.1This facility: 87.2, 2% below the CT average of 89.1 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
↓ 2% · CT 89.1This facility: 87.2, 2% below the CT average of 89.1 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
↑ 6% · CT 93.7This facility: 99.3, 6% above the CT average of 93.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
↑ 6% · CT 93.7This facility: 99.3, 6% above the CT average of 93.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.66
↑ 27% · CT 2.10This facility: 2.66, 27% above the CT average of 2.10 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
2.66
↑ 27% · CT 2.10This facility: 2.66, 27% above the CT average of 2.10 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.42
↓ 73% · CT 1.53This facility: 0.42, 73% below the CT average of 1.53 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.42
↓ 73% · CT 1.53This facility: 0.42, 73% below the CT average of 1.53 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
44.3%
↓ 17% · US 53.7This facility: 44.3, 17% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
44.3%
↓ 17% · US 53.7This facility: 44.3, 17% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
64.1%
↑ 27% · US 50.6This facility: 64.1, 27% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
64.1%
↑ 27% · US 50.6This facility: 64.1, 27% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
↑ 58% · US 0.8This facility: 1.2, 58% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
↑ 58% · US 0.8This facility: 1.2, 58% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
↓ 15% · CT 1.4This facility: 1.2, 15% below the CT average of 1.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
↓ 15% · CT 1.4This facility: 1.2, 15% below the CT average of 1.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
↑ 23% · CT 72.5This facility: 88.9, 23% above the CT average of 72.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
↑ 23% · CT 72.5This facility: 88.9, 23% above the CT average of 72.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.6%
↑ 20% · CT 73.0This facility: 87.6, 20% above the CT average of 73.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.6%
↑ 20% · CT 73.0This facility: 87.6, 20% above the CT average of 73.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
↑ 10% · CT 25.0This facility: 27.4, 10% above the CT average of 25.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
↑ 10% · CT 25.0This facility: 27.4, 10% above the CT average of 25.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.8%
↓ 48% · CT 11.1This facility: 5.8, 48% below the CT average of 11.1 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
5.8%
↓ 48% · CT 11.1This facility: 5.8, 48% below the CT average of 11.1 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Ark Healthcare and Rehab Branford Hills’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 59 Connecticut nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Profitable on care
15.8% operating margin
+5.4 pts vs prior year
Positive margin in 6 of the last 8 reported years. Net income $4.8M after other income.
Does it invest in staff?
Spends less on payroll than most Connecticut homes
36.7% payroll share of revenue
CT average 66.2%Rank #52 / 59Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 59 nursing homes we track in Connecticut for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.8M while revenue rose $3.5M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Connecticut homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | CT median | Compared with CT homesRank in CT | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $29.9M | +$3.5M | Trend 20162024 | CT median $17.1M | Rank in CT Rank #9 / 59Net patient revenue — State benchmarked This nursing home is ranked 9th out of 59 nursing homes we track in Connecticut for net patient revenue. Shows this facility's net patient revenue compared to the Connecticut average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 86% of homes | Above CT median Higher net patient revenue than 86% of CT homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $25.2M | +$1.5M | Trend 20162024 | CT median $18.5M | Rank in CT Rank #19 / 59Operating expenses — State benchmarked This nursing home is ranked 19th out of 59 nursing homes we track in Connecticut for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Connecticut homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 69% of homes | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $4.7M | +$2.0M | Trend 20162024 | CT median −$0.5M | Rank in CT Rank #3 / 59Net patient income — State benchmarked This nursing home is ranked 3rd out of 59 nursing homes we track in Connecticut for net patient income. Shows net patient revenue minus operating expenses, compared with other Connecticut homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 97% of homes | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 15.8% | +5.4 pts | Trend 20162024 | CT median −2.5% | Rank in CT Rank #2 / 59Operating margin — State benchmarked This nursing home is ranked 2nd out of 59 nursing homes we track in Connecticut for operating margin. Shows net patient income as a share of net patient revenue, compared with other Connecticut homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 98% of homes | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | CT median $0.1M | Rank in CT Rank #31 / 57Other income — State benchmarked This nursing home is ranked 31st out of 57 nursing homes we track in Connecticut for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Connecticut homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 46% of homes | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $4.8M | +$1.9M | Trend — | CT median −$0.2M | Rank in CT Rank #3 / 59Net income — State benchmarked This nursing home is ranked 3rd out of 59 nursing homes we track in Connecticut for net income. Shows the bottom line after other income, compared with other Connecticut homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 97% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Connecticut homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | CT median | Compared with CT homesRank in CT | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $11.0M | +$1.8M | Trend 20162024 | CT median $10.3M | Rank in CT Rank #24 / 59Payroll costs — State benchmarked This nursing home is ranked 24th out of 59 nursing homes we track in Connecticut for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Connecticut average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 60% of homes | Above CT median Higher payroll than 60% of CT homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 36.7% | +2.1 pts | Trend 20162024 | CT median 59.3% | Rank in CT Rank #52 / 59Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 59 nursing homes we track in Connecticut for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 12% of homes | 29.5 pts under CT average The CT average is 66.2% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · CT benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Connecticut payroll average.
% of net patient revenue
Payroll share Operating margin CT payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022no report | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $20.5M | $19.9M | $19.5M | $20.3M | $18.2M | $16.1M | $26.4M | $29.9M | |
| Operating expenses | $19.4M | $19.6M | $19.1M | $19.7M | $19.4M | $18.2M | $23.7M | $25.2M | |
| Net patient income | $1.1M | $0.3M | $0.4M | $0.6M | −$1.2M | −$2.1M | $2.7M | $4.7M | |
| Operating margin | 5.4% | 1.5% | 2.2% | 2.8% | −6.5% | −12.8% | 10.4% | 15.8% | |
| Net income | $1.2M | $0.3M | $0.4M | $0.5M | −$0.1M | $0.0M | $2.9M | $4.8M | |
| Payroll costs | $11.4M | $11.8M | $11.9M | $12.3M | $11.9M | $10.5M | $9.1M | $11.0M | |
| Payroll share of revenue | 55.7% | 59.5% | 61.2% | 60.8% | 65.6% | 65.1% | 34.6% | 36.7% | |
| Beds | 190 | 190 | 190 | 190 | 190 | 190 | 190 | 190 | |
| Gross revenue | $34.4M | $33.9M | $33.6M | $35.2M | $31.5M | $27.8M | $34.2M | $39.8M | |
| Salaries | $9.5M | $9.8M | $9.9M | $10.2M | $10.0M | $8.8M | $8.0M | $9.6M | |
| Wage-related costs | $2.0M | $2.0M | $2.1M | $2.2M | $1.9M | $1.7M | $1.2M | $1.4M | |
| Contract labor | $1.9M | $1.6M | $1.3M | $1.4M | — | — | $5.7M | $4.9M | |
| Other operating costs | $8.0M | $7.8M | $7.1M | $7.4M | $7.5M | $7.7M | $14.5M | $14.2M | |
| Net patient revenue per day | $321 | $307 | $300 | $313 | $321 | $343 | $479 | $457 | |
| Cost per day | $303 | $302 | $293 | $304 | $342 | $387 | $429 | $385 | |
| Average length of stay | 72.1 days | 82.3 days | 82.9 days | 77.8 days | 182.3 days | 131.6 days | 67.0 days | 78.9 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
794 admissions · FY2024
Residents admitted during the year.
Medicare
221 · 28%
Medicaid
31 · 4%
Private pay & other
542 · 68%
Resident snapshot
186 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
36 · 19%
Medicaid
101 · 54%
Private pay & other
49 · 26%
Leaving
828 discharges · FY2024
Residents discharged during the year.
Medicare
239 · 29%
Medicaid
98 · 12%
Private pay & other
491 · 59%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Ark Healthcare and Rehab Branford Hills
2.6 miles from city center
Estimated distance in miles from Branford's city center to Ark Healthcare and Rehab Branford Hills's address, calculated via Google Maps.
Calculate Travel Distance to Ark Healthcare and Rehab Branford Hills
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Connecticut average is: 66.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Regency House Of Wallingford I | NH HOS MC PC RC SNF | Wallingford (Wallingford Center) | 130
Facility
130
CT AVG
128
Rank
#30 / 68 | A+ |
95.2%
Facility
95.2%
CT AVG
86%
Rank
#8 / 64 | +11% | 3.49
Facility
3.49
CT AVG
4.00
Rank
#42 / 60 | -29% | -13% | $0
Facility
$0
CT AVG
$40.0k
Rank
#1 / 64 | 16
Facility
16
CT AVG
37.7
Rank
#5 / 63 | 4.0
Facility
4.0
CT AVG
5.3
Rank
#16 / 63 | - | 124 | - |
39
Facility
39
CT AVG
38
Rank
#30 / 76 | Barry Bokow 2012 Family Trust | $20.5MFiscal year ending 09/2024
Facility
$20.5MFiscal year ending 09/2024
CT AVG
$19.8M
Rank
#21 / 59 | $11.3MFiscal year ending 09/2024
Facility
$11.3MFiscal year ending 09/2024
CT AVG
$11.1M
Rank
#19 / 59 | 55%Fiscal year ending 09/2024
Facility
55%Fiscal year ending 09/2024
CT AVG
66.2%
Rank
#41 / 59 | 075261 | ||||
| Bradley Home & Pavilion | NH AL RESC RC SNF | Meriden | 30
Facility
30
CT AVG
128
Rank
#65 / 68 | ? |
94.7%
Facility
94.7%
CT AVG
86%
Rank
#11 / 64 | +10% | 4.57
Facility
4.57
CT AVG
4.00
Rank
#17 / 60 | +22% | +14% | $8.3k
Facility
$8.3k
CT AVG
$40.0k
Rank
#38 / 64 | 23
Facility
23
CT AVG
37.7
Rank
#15 / 63 | 4.6
Facility
4.6
CT AVG
5.3
Rank
#35 / 63 | 1 | 28 | - |
56
Facility
56
CT AVG
38
Rank
#20 / 76 | The Bradley Home | $6.5MFiscal year ending 09/2024
Facility
$6.5MFiscal year ending 09/2024
CT AVG
$19.8M
Rank
#57 / 59 | $4.8MFiscal year ending 09/2024
Facility
$4.8MFiscal year ending 09/2024
CT AVG
$11.1M
Rank
#50 / 59 | 73.5%Fiscal year ending 09/2024
Facility
73.5%Fiscal year ending 09/2024
CT AVG
66.2%
Rank
#8 / 59 | 075439 | ||||
| The Suffield House | NH AL | Suffield | 128
Facility
128
CT AVG
128
Rank
#31 / 68 | A+ |
96.6%
Facility
96.6%
CT AVG
86%
Rank
#2 / 64 | +12% | 3.64
Facility
3.64
CT AVG
4.00
Rank
#39 / 60 | -73% | -9% | $0
Facility
$0
CT AVG
$40.0k
Rank
#1 / 64 | 23
Facility
23
CT AVG
37.7
Rank
#15 / 63 | 2.9
Facility
2.9
CT AVG
5.3
Rank
#6 / 63 | 1 | 124 | - |
2
Facility
2
CT AVG
38
Rank
#76 / 76 | Suffield Snf Operations Holdings LLC | $18.8M*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $11.8M*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 62.7%*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 075347 | ||||
| Ark Healthcare and Rehab Branford Hills | NH MC RC SNF | Branford | 190
Facility
190
CT AVG
128
Rank
#11 / 68 | C+ |
93.7%
Facility
93.7%
CT AVG
86%
Rank
#17 / 64 | +9% | 3.87
Facility
3.87
CT AVG
4.00
Rank
#26 / 60 | -48% | -3% | $8.0k
Facility
$8.0k
CT AVG
$40.0k
Rank
#37 / 64 | 42
Facility
42
CT AVG
37.7
Rank
#45 / 63 | 4.2
Facility
4.2
CT AVG
5.3
Rank
#20 / 63 | 2 | 178 | - |
17
Facility
17
CT AVG
38
Rank
#59 / 76 | Akiva Fried | $29.9MFiscal year ending 12/2024
Facility
$29.9MFiscal year ending 12/2024
CT AVG
$19.8M
Rank
#9 / 59 | $11.0MFiscal year ending 12/2024
Facility
$11.0MFiscal year ending 12/2024
CT AVG
$11.1M
Rank
#24 / 59 | 36.7%Fiscal year ending 12/2024
Facility
36.7%Fiscal year ending 12/2024
CT AVG
66.2%
Rank
#52 / 59 | 075296 | ||||
| Connecticut Baptist Homes | NH AL IL RESC SNF | Meriden | 60
Facility
60
CT AVG
128
Rank
#55 / 68 | C+ |
97.7%
Facility
97.7%
CT AVG
86%
Rank
#1 / 64 | +14% | 4.27
Facility
4.27
CT AVG
4.00
Rank
#20 / 60 | -5% | +7% | $59.3k
Facility
$59.3k
CT AVG
$40.0k
Rank
#57 / 64 | 20
Facility
20
CT AVG
37.7
Rank
#11 / 63 | 5.0
Facility
5.0
CT AVG
5.3
Rank
#38 / 63 | 3 | 59 | - |
14
Facility
14
CT AVG
38
Rank
#62 / 76 | Frank Amazeen | $6.7MFiscal year ending 09/2024
Facility
$6.7MFiscal year ending 09/2024
CT AVG
$19.8M
Rank
#56 / 59 | $4.8MFiscal year ending 09/2024
Facility
$4.8MFiscal year ending 09/2024
CT AVG
$11.1M
Rank
#51 / 59 | 71.7%Fiscal year ending 09/2024
Facility
71.7%Fiscal year ending 09/2024
CT AVG
66.2%
Rank
#10 / 59 | 075352 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other CT nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial assistance
Get financial aid guidance Programs that may help with care and living costs in Connecticut
Ark Healthcare and Rehab Branford Hills is in Branford, Connecticut. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
State Supplement for the Aged, Blind or Disabled
Connecticut State Supplement Cash Assistance
- Income limit
- DSS compares income with allowable needs. Boarding-home and residential-care-home costs receive separate consideration; do not treat a general income screen as a universal housing cap.
- Asset limit
- Countable assets may not exceed $1,600 for a single person or $2,400 for a married couple.
Eligibility
- General
- Cash assistance for Connecticut residents age 65+ or qualifying blind/disabled adults with income to supplement. It can assist with eligible living expenses, including qualifying boarding homes and residential care homes.
- CT specifics
- DSS determines the award and eligible housing costs.
What it provides
- State-funded cash supplement for eligible living expenses; including qualifying boarding-home or residential-care-home costs. DSS determines the individual award; it is not a blanket payment for all assisted-living facilities.
Connecticut Home Care Program for Elders
CHCPE
- Income limit
- 2026 · Medicaid-funded individual limit is $2,982/month. The state-funded program uses different eligibility and applied-income rules.
- Asset limit
- Medicaid-funded individual limit is $1,600. State-funded limits are $48,798 for a single person and $65,064 for a married couple in 2026.
Eligibility
- General
- Connecticut residents age 65+ with assessed home-care needs; Medicaid-funded and state-funded CHCPE have different eligibility and cost-sharing rules.
- CT specifics
- Needs assessment determines the pathway. State-funded participants generally contribute 3% of care cost; applied-income rules may add contributions above the applicable allowance.
What it provides
- Assessed home-care services under an approved plan; no automatic daily personal-care or respite-hour entitlement.
Statewide Respite Care Program
CT Respite Care
Eligibility
- General
- Connecticut residents with Alzheimer disease or a related dementia whose caregivers need respite and who meet program screening rules.
- CT specifics
- A care plan determines agency-based or self-directed respite; availability depends on assessment and funds.
What it provides
- Respite assistance up to $7,500/year based on assessed need and funding; not an automatic payment of the maximum.
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
- Income limit
- 2026 · Effective March 1 2026, monthly gross limits (single/couple): QMB $2,807/$3,806; SLMB $3,073/$4,166; ALMB $3,272/$4,437.
- Asset limit
- Connecticut does not apply an MSP asset test.
Eligibility
- General
- Connecticut Medicare beneficiaries who meet the applicable QMB, SLMB or ALMB eligibility conditions.
- CT specifics
- ALMB is funding-limited and is not available with Medicaid; category eligibility is determined by DSS.
What it provides
- QMB pays covered Medicare premiums and cost sharing; SLMB and ALMB pay the Part B premium.
Know before you visit
Frequently Asked Questions about Ark Healthcare and Rehab Branford Hills
Quick answers from public records and the community's own listing.01 What languages are spoken at Ark Healthcare and Rehab Branford Hills?
The team at Ark Healthcare and Rehab Branford Hills speaks Filipino, German, Hebrew, Indian, Italian, Jamaican, Japanese, Polish, Spanish, and Swedish.
02 Is Ark Healthcare and Rehab Branford Hills in a walkable area?
Ark Healthcare and Rehab Branford Hills has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the license number of Ark Healthcare and Rehab Branford Hills?
According to CT state health department records, Ark Healthcare and Rehab Branford Hills's license number is 2470.
04 What is the occupancy rate at Ark Healthcare and Rehab Branford Hills?
Ark Healthcare and Rehab Branford Hills's occupancy is 93.7%.
05 How long has Ark Healthcare and Rehab Branford Hills been in business?
Ark Healthcare and Rehab Branford Hills has been operating for approximately 4 years, based on available licensing and registration records.
06 Are pets allowed at Ark Healthcare and Rehab Branford Hills?
No, Ark Healthcare and Rehab Branford Hills has a no-pet policy.
07 What is the best email address for Ark Healthcare and Rehab Branford Hills?
The team at Ark Healthcare and Rehab Branford Hills can be reached at info@arkbranfordhills.com.
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