Ark Healthcare and Rehab Branford Hills

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Branford, CT

CMS overall rating

189 Alps Rd, Branford, CT 06405 View map

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Ark Healthcare and Rehab Branford Hills accepts Medicare, Medicaid, and private pay.

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Ark Healthcare and Rehab Branford Hills accepts Medicare, Medicaid, and private pay.

Overview of Ark Healthcare and Rehab Branford Hills

Ark Healthcare and Rehab Branford Hills is a top-rated nursing home in Branford, CT, that offers skilled nursing and rehabilitation. The community strives to provide older adults with a home away from home, ensuring they are cared for like family. An in-house pharmacy, caregiver respite, and therapeutic diet and nutrition are among the exceptional services provided to improve residents’ living experiences. With its personalized care, this 190-bed nursing home ensures older adults’ healthcare needs are met.

Recreational activities dedicated to enhancing residents’ holistic well-being are provided to ensure they can maintain an active lifestyle. Serene walking paths and beautifully landscaped outdoors also accompany residents, ensuring their relaxation and peace of mind. Set in the tree-lined residential area of Branford, the community ensures residents have a laid-back lifestyle. This nursing home is highly recognized in Connecticut, especially with its exceptional care and top-notch amenities.

Facility Direct Line (203) 481-6221 INFO@ARKBRANFORDHILLS.COM

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Connecticut state averages

Total nursing care / resident

3h 48m per day

This facility Connecticut avg (3h 58m per day)

vs Connecticut avg

-4%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +4% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	41m per day	■ Avg State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	44m per day	▼ 13% State avg: 50m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 23m per day	▲ 4% State avg: 2h 17m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 24m per day	■ Avg State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 33% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	25m per day	▼ 10% State avg: 28m per day · National avg: 29m per day

Capacity and availability

67 days

190-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 17 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

94%

Higher than the Connecticut average: 84%

Occupied beds

178 / 190

Average occupied beds in Connecticut homes 102 beds

Ranked among America’s Best Nursing Homes

Facility TypeChronic & Convalescent Nursing Home

IssuanceJanuary 7, 2022

License Number2470

Private Room (18 rooms) $568 per day

Semi-Private Room (86 rooms) $528 per day

Staffing

Key information about the people who lead and staff this community.

Filipino German Hebrew Indian Italian Jamaican Japanese Polish Spanish Swedish

Admin

3 FTE

Registered Nurse

14 FTE

Licensed Practical Nurse

22 FTE

Nursing Assistant

70 FTE

Recreation

4 FTE

Social Services

2 FTE

Food Service Supervisor

1 FTE

Physical Therapy

7 FTE

Occupational Therapy

6 FTE

Speech Therapy

2 FTE

Dietary

15 FTE

Other Staff

9 FTE

Accept Medicare

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Long Term Skilled Nursing Care

Short Term Rehabilitation

Religious AffiliationNo Affiliation

Religious ServicesAll Denominations, Baptist, Catholic, Chaplain Service, Christian Science, Congregational, Episcopal, Jewish, Lutheran, Protestant

Touring HoursMonday-Friday: 8:30 AM - 3:30 PM

Since 2018 · 8 years of data 65 deficiencies 16 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Connecticut state average

Overall vs. CT average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	CT Average	vs. CT Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	65	19	This facility has 242% more total deficiencies than a typical Connecticut nursing home (65 vs. CT avg 19).↑ 242% worse
Deficiencies per inspection Average deficiencies per inspection.	4.1	1.5	This facility has 173% more deficiencies per inspection than a typical Connecticut nursing home (4.1 vs. CT avg 1.5).↑ 173% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	CT Average	vs. CT Avg
Total inspections Combined count of all inspections conducted at this facility.	16	13	This facility has had 23% more total inspections than the Connecticut average (16 vs. CT avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 23% more

Inspection breakdown

13routine inspections

3licensing inspections

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 12, 2025 monitoring visit found violations related to complaint #2579104, confirming unresolved regulatory deficiencies.
August 25, 2025 complaint investigation substantiated multiple medication administration failures, including missed insulin doses and lack of provider notification.
October 2, 2024 complaint investigation identified Immediate Jeopardy due to failure to supervise Resident #1, inadequate care planning, and failure to notify family and APRN about a wander guard.

Show Inspection Reports

Inspections since 2018

Total health inspections 8

Connecticut average 5.7

Last Health inspection on Aug 2025

Total health citations

Connecticut average 32

Citations per inspection

3.12

Connecticut average 5.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 25 citations resulted from standard inspections; 8 of 25 resulted from complaint investigations; and 1 of 25 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 8 years)

Critical health citations

100% better than Connecticut average

Connecticut average: 0.3

Serious health citations

100% better than Connecticut average

Connecticut average: 0.7

0 critical citations Connecticut average: 0.3

0 serious citations Connecticut average: 0.7

24 moderate citations Connecticut average: 28.8

1 minor citation Connecticut average: 2.3

Citations history (last 8 years)

Pharmacy moderate citation Aug 25, 2025

Corrected

Care Planning minor citation Aug 25, 2025

Corrected

Resident Rights moderate citation Aug 25, 2025

Corrected

Quality of Care moderate citation Aug 30, 2024

Corrected

Total staff 514

Employees 128

Contractors 386

Staff to resident ratio 3.59 : 1

93% more staff per resident than Connecticut average

Avg staff/day 101

Average shift 7.8 hours

0% compared with Connecticut average

Total staff hours (quarter) 72,671

Nursing staff breakdown

8.5 hours

118

8 hours

302

7.9 hours

Contractor staffing

31,053 contractor hours this quarter

Certified Nursing Assistant: 234 Licensed Practical Nurse: 96 Registered Nurse: 19 Occupational Therapy Aide: 10 Respiratory Therapy Technician: 7 Speech Language Pathologist: 5 Physical Therapy Assistant: 5 Qualified Social Worker: 5 Physical Therapy Aide: 3 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	68	234	302	38,766	92	100%	7.9
Licensed Practical Nurse	22	96	118	11,164	92	100%	8
Registered Nurse	12	19	31	7,818	92	100%	8.5
Clinical Nurse Specialist	10	0	10	2,976	82	89%	7
Physical Therapy Assistant	0	5	5	1,944	77	84%	7.6
Qualified Social Worker	0	5	5	1,573	71	77%	7.8
Mental Health Service Worker	3	0	3	1,201	66	72%	7.5
Other Dietary Services Staff	3	0	3	1,093	86	93%	7.5
Physical Therapy Aide	1	3	4	1,087	69	75%	7.4
Speech Language Pathologist	0	5	5	925	68	74%	6.6
Respiratory Therapy Technician	0	7	7	907	78	85%	6.4
Dietitian	4	0	4	861	78	85%	7.4
RN Director of Nursing	2	0	2	691	69	75%	7.7
Occupational Therapy Aide	0	10	10	675	60	65%	6.8
Administrator	2	0	2	488	66	72%	7.4
Nurse Practitioner	1	0	1	436	59	64%	7.4
Occupational Therapy Assistant	0	1	1	40	10	11%	4
Medical Director	0	1	1	28	15	16%	1.9

302 Certified Nursing Assistant

% of Days 100%

118 Licensed Practical Nurse

% of Days 100%

31 Registered Nurse

% of Days 100%

10 Clinical Nurse Specialist

% of Days 89%

5 Physical Therapy Assistant

% of Days 84%

5 Qualified Social Worker

% of Days 77%

3 Mental Health Service Worker

% of Days 72%

3 Other Dietary Services Staff

% of Days 93%

4 Physical Therapy Aide

% of Days 75%

5 Speech Language Pathologist

% of Days 74%

7 Respiratory Therapy Technician

% of Days 85%

4 Dietitian

% of Days 85%

2 RN Director of Nursing

% of Days 75%

10 Occupational Therapy Aide

% of Days 65%

2 Administrator

% of Days 72%

1 Nurse Practitioner

% of Days 64%

1 Occupational Therapy Assistant

% of Days 11%

1 Medical Director

% of Days 16%

View All Staffing Data in Branford

Total fines amount $8K

82% lower than Connecticut average

Connecticut average: $44K

Number of fines 1

43% fewer fines than Connecticut average

Connecticut average: 1.7

Payment Denials 0

100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison

This facility $8K

Connecticut average $44K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jul 24, 2024 · $8K

Civil Money Penalty Jul 24, 2024

$8K

Last updated: Jan 2026

High-risk clinical events score 13.5

30% worse than Connecticut average

Connecticut average: 10.4

Functional decline score 27.7

31% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures

Below average Connecticut avg: 3.4

Need for Help with Daily Activities Increased 23.4%

24% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened 27.1%

41% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence 32.6%

31% worse than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury 5.5%

59% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers 5.6%

21% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection 3.0%

76% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight 5.9%

6% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms 9.8%

35% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use 17.4%

In line with Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine 61.1%

30% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine 94.2%

In line with Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days 2.66

27% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days 0.42

73% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures

Above average Connecticut avg: 3.4

Pneumococcal Vaccine 89.4%

28% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase 2.2%

42% worse than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine 91.0%

30% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay 27.4%

10% worse than Connecticut average

Connecticut average: 25.0%

Emergency department visits 5.8%

48% better than Connecticut average

Connecticut average: 11.1%

Falls with major injury 1.2%

58% worse than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge 44.3%

17% worse than Connecticut average

Connecticut average: 53.7%

Successful return to home or community 64.1%

27% better than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 15 days

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 143

Medicare

9.8% of residents

Medicaid

62.9% of residents

Private pay or other

27.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Ark Healthcare and Rehab Branford Hills from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 79.5% ↑ 11.8pp vs 2021

Net Patient Income $2.7M ↑ ~$4.8M vs 2021

Payroll Costs $9.1M ↓ ~$1.3M vs 2021

Operating Margin 10.4% ↑ 23.2pp vs 2021

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2023
Occupancy %	94.0%	92.7%	95.1%	96.2%	92.1%	93.5%	93.9%	93.4%	81.5%	67.8%	79.5%
Beds	190	190	190	190	190	190	190	190	190	190	190
Net Income	$838,997	$730,847	$731,612	$970,318	$1,172,564	$332,692	$428,849	$495,117	-$82,960	$14,531	$2,884,462
Gross Revenue	$29,229,823	$29,618,210	$32,930,016	$35,230,638	$34,422,644	$33,854,717	$33,577,851	$35,181,036	$31,548,604	$27,826,978	$34,151,576
Operating Expenses	$17,761,745	$17,753,743	$19,090,717	$19,640,219	$19,415,259	$19,603,174	$19,078,183	$19,713,267	$19,399,058	$18,168,318	$23,662,132
Net Patient Income	$740,765	$856,105	$754,843	$965,729	$1,115,093	$291,765	$431,705	$562,116	-$1,176,965	-$2,064,757	$2,741,287
Net Patient Revenue	$18,502,510	$18,609,848	$19,845,560	$20,605,948	$20,530,352	$19,894,939	$19,509,888	$20,275,383	$18,222,093	$16,103,561	$26,403,419
Payroll Costs	$12,247,938	$11,383,671	$11,268,268	$11,408,561	$11,441,753	$11,846,686	$11,945,120	$12,336,747	$11,947,516	$10,483,050	$9,139,109
Operating Margin %	4.0%	4.6%	3.8%	4.7%	5.4%	1.5%	2.2%	2.8%	-6.5%	-12.8%	10.4%
Medicare %	11.7%	12.5%	14.0%	14.9%	11.8%	6.9%	6.2%	5.2%	6.0%	5.9%	17.1%
Medicaid %	74.9%	74.9%	73.1%	71.2%	74.9%	78.3%	77.0%	79.2%	80.1%	73.8%	68.5%
Private %	13.4%	12.6%	12.9%	13.9%	13.2%	14.8%	16.8%	15.7%	13.9%	20.4%	14.4%
Net Patient Revenue/Day	$283	$290	$301	$309	$321	$307	$300	$313	$321	$343	$479
Cost/Day	$272	$276	$290	$294	$303	$302	$293	$304	$342	$387	$429
Avg Length of Stay	88.9 days	80.8 days	68.0 days	78.3 days	72.1 days	82.3 days	82.9 days	77.8 days	182.3 days	131.6 days	67.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$26.4M

Net patient income

$2.7M

For-profit Operated by a single business entity.

Net patient revenue

$26.4M

Net patient income

$2.7M

Other income

$143.2K

Payroll costs

$9.1M 34.6% of net patient revenue

Other operating costs

$14.5M

Total costs

$23.7M

What does this home offer?

No pets allowed

Building Type: 3-story

Beauty Services

Housekeeping Services

Social and Recreational Activities

Rehabilitative Support

On-site Medical Care and Health Services

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 15 days.

Coverage residents most often arrive under.

Medicare 32%

Private pay 64%

Medicaid 5%

Coverage residents most often leave under.

Medicare 31%

Private pay 62%

Medicaid 8%

2.6 miles from city center Estimated distance in miles from Branford's city center to Ark Healthcare and Rehab Branford Hills's address, calculated via Google Maps.

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Connecticut Home Care Program for Elders

CHCPE

Age 65+

General Connecticut resident, at risk of nursing home placement.

Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR

Asset Limits $1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Benefits

In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age —

General Caregiver of senior with dementia, Connecticut resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited to dementia caregivers; capped funding.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+

General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

Income Limits (2025) ~$41,000/year individual, adjusted annually

Asset Limits Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits

Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled

General Connecticut resident, enrolled in Medicare Part A/B.

Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

Asset Limits None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits

Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

What neighborhood is Ark Healthcare and Rehab Branford Hills in?

Ark Healthcare and Rehab Branford Hills is in the Alps Road neighborhood of Branford.

What languages are spoken at Ark Healthcare and Rehab Branford Hills?

The team at Ark Healthcare and Rehab Branford Hills speaks Filipino, German, Hebrew, Indian, Italian, Jamaican, Japanese, Polish, Spanish, and Swedish.

Is Ark Healthcare and Rehab Branford Hills in a walkable area?

Ark Healthcare and Rehab Branford Hills has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Ark Healthcare and Rehab Branford Hills?

According to CT state health department records, Ark Healthcare and Rehab Branford Hills's license number is 2470.

What is the occupancy rate at Ark Healthcare and Rehab Branford Hills?

Ark Healthcare and Rehab Branford Hills's occupancy is 94%.

How long has Ark Healthcare and Rehab Branford Hills been in business?

Ark Healthcare and Rehab Branford Hills has been operating for approximately 4 years, based on available licensing and registration records.

Are pets allowed at Ark Healthcare and Rehab Branford Hills?

No, Ark Healthcare and Rehab Branford Hills has a no-pet policy.

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Ark Healthcare and Rehab Branford Hills

Overview of Ark Healthcare and Rehab Branford Hills

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Room costs

Staffing

Languages Spoken

Staff Details (State Data)

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Ark Healthcare and Rehab Branford Hills

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2018

Breakdown of citation severity (last 8 years)

Citations history (last 8 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

302 Certified Nursing Assistant

118 Licensed Practical Nurse

31 Registered Nurse

10 Clinical Nurse Specialist

5 Physical Therapy Assistant

5 Qualified Social Worker

3 Mental Health Service Worker

3 Other Dietary Services Staff

4 Physical Therapy Aide

5 Speech Language Pathologist

7 Respiratory Therapy Technician

4 Dietitian

2 RN Director of Nursing

10 Occupational Therapy Aide

2 Administrator

1 Nurse Practitioner

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Financial Assistance for
Assisted Living in Connecticut