Occupancy rate
89%
In line with Connecticut averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
River Glen Health Care Center
Nursing Home in Connecticut
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
River Glen Health Care Center
Nursing Home in Connecticut
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
River Glen Health Care Center is a compassionate nursing home in Southbury, CT, that offers rehabilitation and skilled nursing. With its nurturing environment, the community strives to keep older adults comfortable and safe. Therapy services, respite care, and complex medical care are also offered to meet residents’ healthcare needs. The community’s wellness-centered approach provides residents with the utmost care and attention to enrich their living experiences.
Board games, light exercises, and a variety of recreational activities provides residents with more opportunities to live actively and maintain social connections. With state-of-the-art equipment and cozy communal spaces, residents are guaranteed a laid-back retirement. Set near a church, restaurants, and other local amenities, residents have quick access to their necessities. This nursing home is one of the best options for nursing care in Connecticut, especially with its top-tier amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 46th out of 70 homes in Connecticut.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 46th out of 70 homes in Connecticut.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 36m per day
vs Connecticut avg
-11%
Standout metric
Physical Therapist is +80% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ▲ 10% State avg: 42m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 12m per day | ▼ 4% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day | ■ Avg State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 9m per day | ▲ 80% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 32m per day | ▲ 14% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
Avg. Length of Stay
51 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$28.8M
Profit
$423.7K
Privately-owned community
Operated by a business corporation.
Home revenue
$28.8M
Profit
$423.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.4M
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Services
About this community
Occupancy
In line with Connecticut averageOccupied beds
107 / 120
Average residents
102 per day
Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 7, 2009
ExpirationJune 30, 2027
License Number2280
Private Room (15 rooms)
$693 per day
Semi-Private Room (44 rooms)
$621 per day
Staffing
Key information about the people who lead and staff this community.
French
Italian
Portuguese
Spanish
Tagalog
Admin
3 FTE
Registered Nurse
13 FTE
Licensed Practical Nurse
23 FTE
Nursing Assistant
37 FTE
Recreation
5 FTE
Social Services
2 FTE
Food Service Supervisor
2 FTE
Physical Therapy
6 FTE
Occupational Therapy
5 FTE
Speech Therapy
1 FTE
Dietary
10 FTE
Other Staff
13 FTE
Religious AffiliationNo Affiliation
Religious ServicesAll Denominations, Catholic, Jewish, Protestant
What does this home offer?
Building Type: 2-story
Dining Services
Beauty Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Types of Care at River Glen Health Care Center
Nursing Home
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
10 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
8 routine inspections
Breakdown by inspection type
- 1 renewal/recertification inspection
- 1 licensing inspection
- 2 plans of correction
- 5 statements of deficiencies
Results
2 with issues
5 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date
November 6, 2025
Inspection history
01-29-2024
Inspection Report
04-30-2019
Inspection Report
06-12-2023
Inspection Report
06-12-2023
Inspection Report
06-12-2023
Inspection Report
07-05-2020
Statement of Deficiencies
08-14-2019
Plan of Correction
08-15-2025
Inspection Report
08-15-2025
Inspection Report
09-16-2025
Inspection Report
09-26-2025
Plan of Correction
10-07-2020
Statement of Deficiencies
10-08-2020
Statement of Deficiencies
10-16-2020
Statement of Deficiencies
11-06-2025
Inspection Report
12-15-2020
Statement of Deficiencies
12-22-2023
Inspection Report
61 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
Inspection Report Summary for River Glen Health Care Center
The most recent inspection on September 16, 2025, confirmed that all previously cited deficiencies were corrected as of August 14, 2025. Earlier inspections, including one on August 15, 2025, identified multiple deficiencies related to medication storage and administration, documentation accuracy, resident supervision, and infection control. Complaint investigations from 2019 substantiated issues with resident care, safety, and documentation, including failures in timely physician notification, ambulation, and fall prevention. Enforcement actions such as fines or license suspensions were not listed in the available reports, and most complaints were substantiated when investigated. The facility’s record shows improvement with recent corrections following prior citations.
Health Inspection History
Inspections
Total health inspections
3
Connecticut average 5.7
Last Health inspection on Dec 2023
Total health citations
19
Connecticut average 32
Citations per inspection
6.33
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
1
1
43% worse than Connecticut averageConnecticut average: 0.7
0 critical citations
1 serious citation
17 moderate citations
1 minor citation
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 22, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 22, 2023
Corrected
Quality of Care minor citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 22, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 22, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 22, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 22, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 22, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 22, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Connecticut The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Filter by care type
| River Glen Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Southbury (South Britain Road) | 120 | 88.9% | +6% | 3.60 | -40% | -9% | 0 | 19 | 6.3 | 1 | 110 | - | 35 | Thci Company, Llc | $28.8M | $9.0M | 31.1% | 75241 | ||||
| Regency House Of Wallingford I |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Wallingford (Wallingford Center) | 130 | 96.3% | +15% | 3.47 | -11% | -13% | 0 | 13 | 4.3 | 0 | 125 | - | 39 | Barry Bokow 2012 Family Trust | $29.1M | $7.9M | 27% | 75261 | ||||
| Lutheran Home Of Southbury Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Southbury | 134 | 93.5% | +11% | 4.81 | +41% | +21% | 0 | 20 | 5.0 | 0 | 110 | - | 3 | Ascentria Care Alliance Inc | $22.7M | $9.2M | 40.3% | 75371 | ||||
| Laurel Ridge Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Ridgefield (Route 7 Gateway) | - | 85.1% | +1% | 3.80 | - | -4% | 0 | 0 | 0.0 | 0 | 111 | - | - | David Reis Family Trust No. 3 | $28.2M | $8.6M | 30.7% | 75395 |
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2.2 miles from city center
Estimated distance in miles from Southbury's city center to River Glen Health Care Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
166
Employees
165
Contractors
1
Staff to resident ratio
1.57:1
17% worse than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
67
Average shift
7.7 hours
0% compared with Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
46,724
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
24 contractor hours this quarter
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 69 | 0 | 69 | 19,921 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 25 | 0 | 25 | 8,622 | 91 | 100% | 8.2 |
| Clinical Nurse Specialist | 23 | 0 | 23 | 5,879 | 91 | 100% | 7.5 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,982 | 91 | 100% | 7.2 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,485 | 89 | 98% | 6.7 |
| Registered Nurse | 11 | 0 | 11 | 1,426 | 90 | 99% | 6.4 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,350 | 89 | 98% | 6.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,220 | 75 | 82% | 6.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 951 | 76 | 84% | 7.1 |
| Dental Services Staff | 3 | 0 | 3 | 751 | 62 | 68% | 6.9 |
| Qualified Social Worker | 3 | 0 | 3 | 508 | 66 | 73% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 63 | 69% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 384 | 60 | 66% | 6.4 |
| Qualified Activities Professional | 1 | 0 | 1 | 334 | 59 | 65% | 5.7 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
69 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
23 Clinical Nurse Specialist
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
6 Respiratory Therapy Technician
% of Days
98%
11 Registered Nurse
% of Days
99%
5 Physical Therapy Assistant
% of Days
98%
4 Physical Therapy Aide
% of Days
82%
2 Speech Language Pathologist
% of Days
84%
3 Dental Services Staff
% of Days
68%
3 Qualified Social Worker
% of Days
73%
1 Nurse Practitioner
% of Days
69%
1 Mental Health Service Worker
% of Days
67%
1 Administrator
% of Days
66%
1 Dietitian
% of Days
59%
1 Occupational Therapy Aide
% of Days
66%
1 Qualified Activities Professional
% of Days
65%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106
Medicare
47
44.3% of residents
Medicaid
38
35.8% of residents
Private pay or other
21
19.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
In line with Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
11% worse than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
6% better than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.5%
Percent of long-stay residents whose ability to move independently worsened
22.5%
17% worse than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
19% worse than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
48% better than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
In line with Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.0%
Percent of long-stay residents with a urinary tract infection
5.0%
195% worse than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.8%
Percent of long-stay residents who lose too much weight
4.8%
23% better than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.4%
Percent of long-stay residents who have depressive symptoms
0.4%
97% better than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.6%
Percent of long-stay residents who received an antipsychotic medication
19.6%
14% worse than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
6% better than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
In line with Connecticut averageConnecticut average: 93.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.29
Number of hospitalizations per 1,000 long-stay resident days.
1.29
39% better than Connecticut averageConnecticut average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.24
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.24
84% better than Connecticut averageConnecticut average: 1.53
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
12% worse than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
41% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.5%
18% worse than Connecticut averageConnecticut average: 69.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.0%
In line with Connecticut averageConnecticut average: 25.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
In line with Connecticut averageConnecticut average: 11.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Connecticut averageConnecticut average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
41.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.4%
23% worse than Connecticut averageConnecticut average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.5%
Rate of successful return to home or community from a skilled nursing facility.
63.5%
26% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for River Glen Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
88.9%
↑ 10.8pp vs 2022
Net Income
$423.7K
↑ ~$1.6M vs 2022
Total Payroll
$11.2M
↓ ~$255.5K vs 2022
Profit Margin
1.5%
↑ 6.4pp vs 2022
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