Facility type
Assisted Living Facility
Status
Active
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Retirement Home
Arcadia Retirement Residence
Overview of Arcadia Retirement Residence
Arcadia, a cherished haven for Honolulu’s seniors since 1967, is a hidden gem nestled in the heart of Makiki. Spread across three picturesque acres, this vibrant retirement community provides a safe and comfortable sanctuary for the elderly. Its prime location offers easy access to the bustling Downtown district, the sun-soaked Waikiki Beach, and the thriving Ala Moana Center via public transport or car. Additionally, several houses of worship are within walking distance, providing spiritual solace to residents.
Upon entering Arcadia, you’ll be enchanted by its elegance and tranquility. The state-of-the-art facilities cater to all needs, including a well-equipped fitness center, indoor pool, and exquisite restaurant-style dining room, and a spacious lobby. For those seeking solitude and relaxation, the computer and garden areas are the perfect retreats. Residents can shop for basic essentials at the resident store, and ample parking and private group transportation to selected events are available for their convenience. With 24-hour security and linen service, residents can rest assured knowing they’re in good hands. At Arcadia, the cost of living is a mere concern, which is why they offer a one-time entrance fee followed by a monthly service charge that covers all amenities and services. Residents can bask in the joys of life and create beautiful memories that will last a lifetime at Arcadia, the place they can call home.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
91
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.3%
Residents per day (avg)
86
Occupancy rate
84.3%
Residents per day (avg)
86
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
7 - 8 months
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$19.0M
Surplus of revenue
$4.5M
Voluntary non-profit community
Operated by a church.
Home revenue
$18,995,472.00
Surplus of revenue
$4,476,666.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.5M
Walk Score: 86 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
Expiration
August 31, 2027
Additional licensing details
License number:
1-ALF
CMS Certification Number:
125014
Island:
Oahu
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Vivian Lai, CFO
Care Services
Alzheimer's Certification
Inspection History
In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.
4 visits/inspections
Show Inspection Reports
Latest inspection
Date:May 20, 2025
Type:Annual Inspection
5 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Arcadia Retirement Residence
Most inspections of Arcadia Retirement Residence found some deficiencies, though several reports were clean. The most recent inspection on May 20, 2025, cited a single deficiency for not updating a resident’s service plan to include new tasks and interventions related to nutrition and fluid status. Earlier reports noted issues with emergency evacuation plan documentation and incomplete service plans and nursing documentation, particularly related to resident assessments and treatment updates. No fines, enforcement actions, or severe harm-level findings were reported in the available records. The facility’s record shows some recurring documentation issues, but the most recent inspection suggests these problems continue at a minor level without worsening.
Health Inspection History
Inspections
Total health inspections
4
Hawaii average 4.4
Last Health inspection on Oct 2024
Total health citations
36
Hawaii average 35.5
Citations per inspection
9
Hawaii average 8.23
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 36 citations resulted from standard inspections; 4 of 36 resulted from complaint investigations; and 2 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
900% worse than Hawaii averageHawaii average: 0.1
Serious Health citations
1
1
In line with Hawaii averageHawaii average: 1
1 critical citation
1 serious citation
34 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 04, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 04, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 04, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 04, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 04, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 04, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 04, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Retirement Homes around Honolulu The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Kalākaua Gardens
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Honolulu (Ala Moana)
236
No
-
98
Studio / 1 Bed
Arcadia Retirement Residence
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Honolulu (Makiki/Lower/ Punchbowl/Tantalus)
91
No
A+
86
-
King Lunalilo Trust
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Honolulu (Hawaii Kai)
40
No
-
48
-
Aiea Heights Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Aiea
22
No
A+
21
-
Places of interest near Arcadia Retirement Residence
1.6 miles from city center — 0.15 miles to nearest hospital (Robert Peterson, MD)
1434 Punahou St, Honolulu, HI 96822
Calculate Travel Distance to Arcadia Retirement Residence
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
123
Employees
92
Contractors
31
Staff to resident ratio
1.60:1
0% compared with Hawaii averageHawaii average ratio: 1.64:1
Avg staff/day
63
Average shift
7.4 hours
5% worse than Hawaii averageHawaii average: 7.8 hours
Total staff hours (quarter)
42,166
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.5%
5,252 contractor hours this quarter
Certified Nursing Assistant: 16
Registered Nurse: 4
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Medical Director: 2
Physical Therapy Assistant: 1
Administrator: 1
Occupational Therapy Assistant: 1
Physical Therapy Aide: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 42 | 16 | 58 | 21,668 | 91 | 100% | 7.6 |
| Registered Nurse | 28 | 4 | 32 | 10,833 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,513 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 3 | 0 | 3 | 1,156 | 79 | 87% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,031 | 65 | 71% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 870 | 62 | 68% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 728 | 61 | 67% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 662 | 65 | 71% | 5.7 |
| Administrator | 1 | 1 | 2 | 527 | 62 | 68% | 4.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 435 | 58 | 64% | 7.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 390 | 63 | 69% | 6.2 |
| Nurse Aide in Training | 1 | 0 | 1 | 333 | 44 | 48% | 7.6 |
| Dietitian | 1 | 0 | 1 | 300 | 40 | 44% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 222 | 57 | 63% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 198 | 36 | 40% | 5.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 158 | 23 | 25% | 6.9 |
| Qualified Social Worker | 0 | 1 | 1 | 130 | 26 | 29% | 5 |
| Medical Director | 0 | 2 | 2 | 15 | 7 | 8% | 1 |
58 Certified Nursing Assistant
% of Days
100%
32 Registered Nurse
% of Days
100%
7 Other Dietary Services Staff
% of Days
100%
3 Licensed Practical Nurse
% of Days
87%
4 Clinical Nurse Specialist
% of Days
71%
2 Mental Health Service Worker
% of Days
68%
2 Nurse Practitioner
% of Days
67%
2 Speech Language Pathologist
% of Days
71%
2 Administrator
% of Days
68%
1 Occupational Therapy Aide
% of Days
64%
1 Physical Therapy Assistant
% of Days
69%
1 Nurse Aide in Training
% of Days
48%
1 Dietitian
% of Days
44%
2 Respiratory Therapy Technician
% of Days
63%
1 Occupational Therapy Assistant
% of Days
40%
1 Physical Therapy Aide
% of Days
25%
1 Qualified Social Worker
% of Days
29%
2 Medical Director
% of Days
8%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
77 residents
Residents by payment source
Medicare
6 residents (7.8%)
Private pay or other
71 residents (92.2%)
Programs & Services
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
10% better than Hawaii averageHawaii average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
9% worse than Hawaii averageHawaii average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
16% worse than Hawaii averageHawaii average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.8%
Percent of long-stay residents whose ability to move independently worsened
18.8%
27% better than Hawaii averageHawaii average: 25.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.1%
42% worse than Hawaii averageHawaii average: 18.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
18% better than Hawaii averageHawaii average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.5%
Percent of long-stay high risk residents with pressure ulcers
1.5%
60% better than Hawaii averageHawaii average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
70% better than Hawaii averageHawaii average: 2.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
24% better than Hawaii averageHawaii average: 4.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Hawaii averageHawaii average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.2%
Percent of long-stay residents who received an antipsychotic medication
9.2%
9% better than Hawaii averageHawaii average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
In line with Hawaii averageHawaii average: 96.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with Hawaii averageHawaii average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
10% better than Hawaii averageHawaii average: 83.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Hawaii averageHawaii average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
16% better than Hawaii averageHawaii average: 84.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K
66% lower than Hawaii averageHawaii average: $38K
Number of fines
1
34% fewer fines than Hawaii averageHawaii average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Hawaii averageHawaii average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$13K
Hawaii average
$38K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 3, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 3, 2023
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Arcadia Retirement Residence based on CMS SNF Cost Reports.
Occupancy Rate
84.3%
↑ 10.0pp vs 2022
Net Income
$4,476,666
↑ ~$1.7M vs 2022
Total Payroll
$9,474,080
↑ ~$653K vs 2022
Profit Margin
30.3%
↑ 7.7pp vs 2022
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