Sugar Fork Crossing
Assisted Living & Memory Care · Anderson, IN

Sugar Fork Crossing

Assisted Living & Memory Care · Anderson, IN

Overview of Sugar Fork Crossing

Sugar Fork Crossing is a senior living community located in Anderson, Indiana, that offers exceptional Assisted Living and Memory Care services to its residents. At Sugar Fork Crossing, we put our residents first, customizing care around each resident’s needs and concerns to maximize their quality of life.

We have 24/7 on-site clinical staff, transportation, daily activities, a grand piano, a private Memory Care garden, a full theater, and much more. Our community is designed to provide every amenity and option to support the unique needs and preferences of each resident. We are also proud to be a very pet-friendly community, welcoming and cherishing pets of all sizes. We believe that pets play a key role in the lives of our residents and can help them to feel more at home in our senior living community.

At Sugar Fork Crossing, we strive to create a supportive and caring environment that empowers our residents to live their best lives. Whether it is through social engagement, personal care services, or specialized Memory Care, we aim to help our residents to perform daily living tasks and to stay engaged with the world around them.

If you or your loved one is looking for exceptional senior living care and services in a warm, welcoming, and supportive environment, we invite you to come experience the difference at Sugar Fork Crossing.

Capacity and availability

Residents per day
99
Bed community size
128-bed community Rank #146 / 431Bed count — State benchmarkedThis home is ranked 146th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #156 / 417Years in operation — State benchmarkedThis home is ranked 156th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 23 / 100 Rank #374 / 551Walk Score — State benchmarkedThis home is ranked 374th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
77%
Rank #118 / 410Occupancy rate — State benchmarkedThis home is ranked 118th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
99 / 128
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceMay 1, 2025
ExpirationApril 30, 2027
License Number25-014080-1

Ownership & Operating Entity

Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.

Profit StatusFor-profit

Type Of Units

Residential
128 units
Total beds
128 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingDaphne Nichols

Contact Information

Fax(303) 244-0720

Contact Sugar Fork Crossing

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 5 Worse Metrics worse than Indiana average:
• Deficiencies per inspection (12% above)
• Inspections with deficiencies (86% above)
• Inspection deficiency rate (119% above)
• Total complaints (160% above)
• Complaints per year (154% above)
1 Better Metrics better than Indiana average:
• Total deficiencies (9% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3033 This facility has 9% fewer total deficiencies than a typical Indiana assisted living residence (30 vs. IN avg 33).↓ 9% better Rank #198 / 318 Total deficiencies — State benchmarked This home is ranked 198th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.91.7 This facility has 12% more deficiencies per inspection than a typical Indiana assisted living residence (1.9 vs. IN avg 1.7).↑ 12% worse Rank #125 / 309 Deficiencies per inspection — State benchmarked This home is ranked 125th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1619 This facility has had 16% fewer total visits than the Indiana average (16 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 16% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 137 This facility has 86% more inspections with deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 7).↑ 86% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 81%37% This facility has 44 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (81% vs. IN avg 37%).↑ 44% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1613 This facility has had 23% more inspections than the Indiana average (16 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 23% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 135 This facility has 160% more total complaints than a typical Indiana assisted living residence (13 vs. IN avg 5).↑ 160% worse Rank #284 / 290 Total complaints — State benchmarked This home is ranked 284th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 3.31.3 This facility has 154% more complaints per year than a typical Indiana assisted living residence (3.3 vs. IN avg 1.3).↑ 154% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 168 This facility has had 100% more complaint visits than the Indiana average (16 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Sugar Fork Crossing

Address 5.0 miles from city center Info Estimated distance in miles from Anderson's city center to Sugar Fork Crossing's address, calculated via Google Maps. — 3.61 miles to nearest hospital (Fresenius Medical Care at Saint John'S Health System)

Calculate Travel Distance to Sugar Fork Crossing

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Address

Compare Assisted Living around Anderson

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Sweet Galilee at The Wigwam
AL
Anderson
130
Facility 130
IN AVG 116
Rank #139 / 431
Yes
63
Facility 63
IN AVG 40
Rank #125 / 551
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
70.0%
Facility 70.0%
IN AVG 66.9%
Rank #191 / 410
A+Vernatene BanksSweet Galilee At The Wigwam LLCCarmen May23
12
Facility 12
IN AVG 5
Rank #282 / 290
48
Facility 48
IN AVG 36
Rank #256 / 318
2.1
Facility 2.1
IN AVG 1.9
Rank #143 / 309
Sugar Fork Crossing
AL
MC
Anderson
128
Facility 128
IN AVG 116
Rank #146 / 431
Yes
23
Facility 23
IN AVG 40
Rank #374 / 551
-
1
Facility 1
IN AVG 8
Rank #156 / 417
77.3%
Facility 77.3%
IN AVG 66.9%
Rank #118 / 410
C-Lorena GloverNxm Anderson Operator LLCDaphne Nichols16
13
Facility 13
IN AVG 5
Rank #284 / 290
30
Facility 30
IN AVG 36
Rank #198 / 318
1.9
Facility 1.9
IN AVG 1.9
Rank #125 / 309
Primrose Retirement Community of Anderson
AL
IL
MC
Anderson
82
Facility 82
IN AVG 116
Rank #317 / 431
Yes
19
Facility 19
IN AVG 40
Rank #398 / 551
1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
41.5%
Facility 41.5%
IN AVG 66.9%
Rank #380 / 410
A+Hervey LawrenceTsmm Management, L.l.cJoyce Harris9
4
Facility 4
IN AVG 5
Rank #128 / 290
11
Facility 11
IN AVG 36
Rank #81 / 318
1.2
Facility 1.2
IN AVG 1.9
Rank #64 / 309
Keystone Woods
AL
RC
Anderson
70
Facility 70
IN AVG 116
Rank #346 / 431
Yes
7
Facility 7
IN AVG 40
Rank #496 / 551
1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
78.6%
Facility 78.6%
IN AVG 66.9%
Rank #108 / 410
A-Kristin JohnsonCsl Keystone Woods, LLCMelinda Negley9
4
Facility 4
IN AVG 5
Rank #128 / 290
20
Facility 20
IN AVG 36
Rank #135 / 318
2.2
Facility 2.2
IN AVG 1.9
Rank #153 / 309
Crown Pointe of Anderson
AL
IL
RESC
Anderson (Glyn Ellen)
66
Facility 66
IN AVG 116
Rank #353 / 431
No
8
Facility 8
IN AVG 40
Rank #484 / 551
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #61 / 417
65.2%
Facility 65.2%
IN AVG 66.9%
Rank #225 / 410
A+Robert CookCrownpointe Communities LLCMarlene Powell7
1
Facility 1
IN AVG 5
Rank #1 / 290
10
Facility 10
IN AVG 36
Rank #73 / 318
1.4
Facility 1.4
IN AVG 1.9
Rank #84 / 309

Financial Assistance for
Assisted Living in Indiana

Sugar Fork Crossing is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Sugar Fork Crossing

Who is the Director of Nursing at Sugar Fork Crossing?

Daphne Nichols is the Director of Nursing at Sugar Fork Crossing.

Who is the owner of Sugar Fork Crossing?

Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.

Is Sugar Fork Crossing in a walkable area?

Sugar Fork Crossing has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Sugar Fork Crossing?

According to IN state health department records, Sugar Fork Crossing's license number is 25-014080-1.

When does Sugar Fork Crossing's license expire?

According to IN state health department records, Sugar Fork Crossing's license expires on April 30, 2027.

What is the occupancy rate at Sugar Fork Crossing?

Sugar Fork Crossing's occupancy is 77%.

How long has Sugar Fork Crossing been in business?

Sugar Fork Crossing has been operating for approximately 1 year, based on available licensing and registration records.

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