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Primrose Retirement Community of Anderson
Assisted Living, Independent Living & Memory Care · Anderson, IN
Exterior view of Primrose Retirement Community building Outdoor gazebo area with seating Bright common area with seating and television Interior common area with seating and a fireplace Cozy living room in a senior apartment Bright common area with seating and artwork Cozy private resident room with bed and decor

Primrose Retirement Community of Anderson

Assisted Living, Independent Living & Memory Care · Anderson, IN
1118 W Cross St, Anderson, IN 46011 View map Calculator: See prices in your area
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Overview of Primrose Retirement Community of Anderson

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Operated by Tsmm Management, L. , Primrose Retirement Community of Anderson is a senior living community on West Cross Street in Anderson, Indiana. The community is less than half a mile from Community Hospital Anderson and about 3 miles from the city centre. It offers assisted living, independent living, and memory care under one roof, giving families flexibility if a resident’s needs change over time. The 82-bed community has been open for about a year, with one-bedroom and two-bedroom residences.

Hervey Lawrence serves as the administrator, and Joyce Harris is the director of nursing. On-site nursing staff is available 24 hours a day. Residents have access to on-site therapy through Legacy. The community is designed for adults age 55 and older. It currently has an occupancy rate of about 42%, giving new residents a good selection of available rooms.

Residents have access to a library, chapel, movie theatre, billiard room, wellness centre, and computer lounge. Scheduled transportation, enclosed parking, and guest suites add convenience for residents and visiting family. Residents can also bring their pets, so they do not have to leave a companion animal behind during their stay.

Primrose is in a car-dependent part of Anderson, so most errands and outings require a car. They can rely on the community’s transportation service or family members for travel.

State inspection reviews have focused on recordkeeping accuracy and kitchen sanitation practices. More recent complaint investigations found no substantiated issues. Families touring Primrose Retirement Community of Anderson should ask how kitchen sanitation and documentation practices are managed daily.

Facility Direct Line (765) 643-5000
Facility Direct Line (765) 643-5000
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 82 Rank #317 / 431Bed count — State benchmarkedThis home is ranked 317th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #156 / 417Years in operation — State benchmarkedThis home is ranked 156th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #398 / 551Walk Score — State benchmarkedThis home is ranked 398th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #380 / 410Occupancy rate — State benchmarkedThis home is ranked 380th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
42% This home usually has availability
Lower than the Indiana average: 68.1%
Occupied beds
34 / 82
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
StatusActive
IssuanceJune 1, 2025
ExpirationMay 31, 2027
License Number25-011806-1

Ownership & Operating Entity

Primrose Retirement Community of Anderson is legally operated by Tsmm Management, L.l.c., and administered by Hervey Lawrence.

Profit StatusFor-profit

Type Of Units

Residential
82 units
Total beds
82 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingJoyce Harris

Contact Information

Fax(765) 643-5201

Contact Primrose Retirement Community of Anderson

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 6 Better Metrics better than Indiana average:
• Total deficiencies (67% below)
• Deficiencies per inspection (51% below)
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (3% below)
• Total complaints (20% below)
• Complaints per year (23% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1133 This facility has 67% fewer total deficiencies than a typical Indiana assisted living residence (11 vs. IN avg 33).↓ 67% better Rank #81 / 318 Total deficiencies — State benchmarked This home is ranked 81st out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.22.47 This facility has 51% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.2 vs. IN avg 2.47).↓ 51% better Rank #64 / 309 Deficiencies per inspection — State benchmarked This home is ranked 64th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 919 This facility has had 53% fewer total visits than the Indiana average (9 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 53% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 56%58% This facility has 2 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (56% vs. IN avg 58%).↓ 2% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 913 This facility has had 31% fewer inspections than the Indiana average (9 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 31% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #128 / 290 Total complaints — State benchmarked This home is ranked 128th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 11.3 This facility has 23% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 1.3).↓ 23% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 98 This facility has had 13% more complaint visits than the Indiana average (9 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 13% more
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 575 - 811 / 720 - 1,068 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Primrose Retirement Community of Anderson

2 bedroom
2 bedroom
Layout
1 Bedroom
1 Bedroom
Layout
2 bedroom
2 bedroom
Layout
1 Bedroom
1 Bedroom
Layout

Places of interest near Primrose Retirement Community of Anderson

Address 2.9 miles from city center Info Estimated distance in miles from Anderson's city center to Primrose Retirement Community of Anderson's address, calculated via Google Maps. — 0.38 miles to nearest hospital (Community Hospital Anderson)

Calculate Travel Distance to Primrose Retirement Community of Anderson

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Compare Assisted Living around Anderson

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Sweet Galilee at The Wigwam
AL
Anderson
130
Facility 130
IN AVG 116
Rank #139 / 431
Yes
63
Facility 63
IN AVG 40
Rank #125 / 551
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
70.0%
Facility 70.0%
IN AVG 66.9%
Rank #191 / 410
A+Vernatene BanksSweet Galilee At The Wigwam LLCCarmen May23
12
Facility 12
IN AVG 5
Rank #282 / 290
48
Facility 48
IN AVG 36
Rank #256 / 318
2.1
Facility 2.1
IN AVG 1.9
Rank #143 / 309
Sugar Fork Crossing
AL
MC
Anderson
128
Facility 128
IN AVG 116
Rank #146 / 431
Yes
23
Facility 23
IN AVG 40
Rank #374 / 551
-
1
Facility 1
IN AVG 8
Rank #156 / 417
77.3%
Facility 77.3%
IN AVG 66.9%
Rank #118 / 410
C-Lorena GloverNxm Anderson Operator LLCDaphne Nichols16
13
Facility 13
IN AVG 5
Rank #284 / 290
30
Facility 30
IN AVG 36
Rank #198 / 318
1.9
Facility 1.9
IN AVG 1.9
Rank #125 / 309
Primrose Retirement Community of Anderson
AL
IL
MC
Anderson
82
Facility 82
IN AVG 116
Rank #317 / 431
Yes
19
Facility 19
IN AVG 40
Rank #398 / 551
1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
41.5%
Facility 41.5%
IN AVG 66.9%
Rank #380 / 410
A+Hervey LawrenceTsmm Management, L.l.cJoyce Harris9
4
Facility 4
IN AVG 5
Rank #128 / 290
11
Facility 11
IN AVG 36
Rank #81 / 318
1.2
Facility 1.2
IN AVG 1.9
Rank #64 / 309
Keystone Woods
AL
RC
Anderson
70
Facility 70
IN AVG 116
Rank #346 / 431
Yes
7
Facility 7
IN AVG 40
Rank #496 / 551
1 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
78.6%
Facility 78.6%
IN AVG 66.9%
Rank #108 / 410
A-Kristin JohnsonCsl Keystone Woods, LLCMelinda Negley9
4
Facility 4
IN AVG 5
Rank #128 / 290
20
Facility 20
IN AVG 36
Rank #135 / 318
2.2
Facility 2.2
IN AVG 1.9
Rank #153 / 309
Crown Pointe of Anderson
AL
IL
RESC
Anderson (Glyn Ellen)
66
Facility 66
IN AVG 116
Rank #353 / 431
No
8
Facility 8
IN AVG 40
Rank #484 / 551
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #61 / 417
65.2%
Facility 65.2%
IN AVG 66.9%
Rank #225 / 410
A+Robert CookCrownpointe Communities LLCMarlene Powell7
1
Facility 1
IN AVG 5
Rank #1 / 290
10
Facility 10
IN AVG 36
Rank #73 / 318
1.4
Facility 1.4
IN AVG 1.9
Rank #84 / 309
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

Primrose Retirement Community of Anderson is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Primrose Retirement Community of Anderson

Who is the Director of Nursing at Primrose Retirement Community of Anderson?

Joyce Harris is the Director of Nursing at Primrose Retirement Community of Anderson.

Who is the owner of Primrose Retirement Community of Anderson?

Primrose Retirement Community of Anderson is legally operated by Tsmm Management, L.l.c., and administered by Hervey Lawrence.

Is Primrose Retirement Community of Anderson in a walkable area?

Primrose Retirement Community of Anderson has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Primrose Retirement Community of Anderson?

According to IN state health department records, Primrose Retirement Community of Anderson's license number is 25-011806-1.

When does Primrose Retirement Community of Anderson's license expire?

According to IN state health department records, Primrose Retirement Community of Anderson's license expires on May 31, 2027.

What is the occupancy rate at Primrose Retirement Community of Anderson?

Primrose Retirement Community of Anderson's occupancy is 42%.

How long has Primrose Retirement Community of Anderson been in business?

Primrose Retirement Community of Anderson has been operating for approximately 1 year, based on available licensing and registration records.

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