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Primrose Retirement Community of Anderson
Assisted Living, Independent Living & Memory Care · Anderson, IN
Exterior view of Primrose Retirement Community building Outdoor gazebo area with seating Bright common area with seating and television Interior common area with seating and a fireplace Cozy living room in a senior apartment Bright common area with seating and artwork Cozy private resident room with bed and decor

Primrose Retirement Community of Anderson

Assisted Living, Independent Living & Memory Care · Anderson, IN
1118 W Cross St, Anderson, IN 46011 View map Calculator: See prices in your area
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Overview of Primrose Retirement Community of Anderson

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Operated by Tsmm Management, L. , Primrose Retirement Community of Anderson is a senior living community on West Cross Street in Anderson, Indiana. The community is less than half a mile from Community Hospital Anderson and about 3 miles from the city centre. It offers assisted living, independent living, and memory care under one roof, giving families flexibility if a resident’s needs change over time. The 82-bed community has been open for about a year, with one-bedroom and two-bedroom residences.

Hervey Lawrence serves as the administrator, and Joyce Harris is the director of nursing. On-site nursing staff is available 24 hours a day. Residents have access to on-site therapy through Legacy. The community is designed for adults age 55 and older. It currently has an occupancy rate of about 42%, giving new residents a good selection of available rooms.

Residents have access to a library, chapel, movie theatre, billiard room, wellness centre, and computer lounge. Scheduled transportation, enclosed parking, and guest suites add convenience for residents and visiting family. Residents can also bring their pets, so they do not have to leave a companion animal behind during their stay.

Primrose is in a car-dependent part of Anderson, so most errands and outings require a car. They can rely on the community’s transportation service or family members for travel.

State inspection reviews have focused on recordkeeping accuracy and kitchen sanitation practices. More recent complaint investigations found no substantiated issues. Families touring Primrose Retirement Community of Anderson should ask how kitchen sanitation and documentation practices are managed daily.

Facility Direct Line (765) 643-5000
Facility Direct Line (765) 643-5000
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Bed community size
82-bed community Rank #318 / 433Bed count — State benchmarkedThis home is ranked 318th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 19 / 100 Rank #399 / 587Walk Score — State benchmarkedThis home is ranked 399th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
42%
Rank #381 / 423Occupancy rate — State benchmarkedThis home is ranked 381st out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
34 / 82
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJune 1, 2025
ExpirationMay 31, 2027
License Number25-011806-1

Ownership & Operating Entity

Primrose Retirement Community of Anderson is legally operated by Tsmm Management, L.l.c., and administered by Hervey Lawrence.

Profit StatusFor-profit

Type Of Units

Residential
82 units
Total beds
82 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingJoyce Harris
ContactMs. Carla Grimwood (per BBB, record updated Jul 2026)

Contact Information

Fax(765) 643-5201

Contact Primrose Retirement Community of Anderson

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 14 deficiencies 4 complaints 10 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points above the Indiana average for assisted living residences (83/100)

Rank #110 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 110th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 4 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (35% above)
• Complaint visits (13% above) 6 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per inspection (26% below)
• Inspections with deficiencies (29% below)
• Inspections (31% below)
• Total complaints (20% below)
• Complaints per year (23% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1436 This facility has 61% fewer total deficiencies than a typical Indiana assisted living residence (14 vs. IN avg 36).↓ 61% better Rank #86 / 312 Total deficiencies — State benchmarked This home is ranked 86th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 1.41.9 This facility has 26% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.4 vs. IN avg 1.9).↓ 26% better Rank #85 / 312 Deficiencies per inspection — State benchmarked This home is ranked 85th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1019 This facility has had 47% fewer total visits than the Indiana average (10 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%37% This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 913 This facility has 31% fewer inspections than a typical Indiana assisted living residence (9 vs. IN avg 13).↓ 31% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #126 / 288 Total complaints — State benchmarked This home is ranked 126th out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 11.3 This facility has 23% fewer complaints per year than a typical Indiana assisted living residence (1 vs. IN avg 1.3).↓ 23% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 98 This facility has 13% more complaint visits than a typical Indiana assisted living residence (9 vs. IN avg 8).↑ 13% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 24, 2025 inspection found one deficiency for failing to verify annual tuberculosis clearance for 4 of 7 residents reviewed.
  • May 3, 2024 complaint investigation cited four deficiencies related to unsafe food storage, improper dishwasher temperatures, poor dietary staff hygiene, and heavy kitchen equipment residue.
  • Four complaint investigations between June 2024 and February 2025 found no deficiencies related to the allegations and confirmed compliance with state regulations.
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 575 - 811 / 720 - 1,068 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Primrose Retirement Community of Anderson

2 bedroom
1 Bedroom
2 bedroom
1 Bedroom

Places of interest near Primrose Retirement Community of Anderson

Address 2.9 miles from city center Info Estimated distance in miles from Anderson's city center to Primrose Retirement Community of Anderson's address, calculated via Google Maps. — 0.38 miles to nearest hospital (Community Hospital Anderson)

Calculate Travel Distance to Primrose Retirement Community of Anderson

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Compare Assisted Living around Anderson

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Primrose Retirement Community of Anderson
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IL
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Facility 82
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Yes
19
Facility 19
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1 Bed / 2 Bed
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Financial Assistance for
Assisted Living in Indiana

Primrose Retirement Community of Anderson is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Primrose Retirement Community of Anderson

Who is the Director of Nursing at Primrose Retirement Community of Anderson?

Joyce Harris is the Director of Nursing at Primrose Retirement Community of Anderson.

Who is the owner of Primrose Retirement Community of Anderson?

Primrose Retirement Community of Anderson is legally operated by Tsmm Management, L.l.c., and administered by Hervey Lawrence.

Is Primrose Retirement Community of Anderson in a walkable area?

Primrose Retirement Community of Anderson has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Primrose Retirement Community of Anderson?

According to IN state health department records, Primrose Retirement Community of Anderson's license number is 25-011806-1.

When does Primrose Retirement Community of Anderson's license expire?

According to IN state health department records, Primrose Retirement Community of Anderson's license expires on May 31, 2027.

What is the occupancy rate at Primrose Retirement Community of Anderson?

Primrose Retirement Community of Anderson's occupancy is 42%.

How long has Primrose Retirement Community of Anderson been in business?

Primrose Retirement Community of Anderson has been operating for approximately 1 year, based on available licensing and registration records.

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