Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Polaris Healthcare & Rehabilitation Center LLC
Polaris Healthcare & Rehabilitation Center LLC is a Nursing Home in Delaware
Polaris Healthcare & Rehabilitation… is a Nursing Home in Delaware
Polaris Healthcare & Rehabilitation Center LLC
Polaris Healthcare & Rehabilitation Center LLC is a Nursing Home in Delaware
Polaris Healthcare & Rehabilitation… is a Nursing Home in Delaware
Polaris Healthcare & Rehabilitation Center provides cutting-edge post-acute services, skilled nursing care, and goal-oriented therapies in a homelike environment in Milford, Delaware. The facility is committed to meeting the physical, emotional, and spiritual needs of its residents while promoting dignity and respect. It is part of the Nationwide Healthcare Family.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
76.7%
Residents per day (avg)
91
Occupancy rate
76.7%
Residents per day (avg)
91
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
51% of new residents, often for short stays.
Typical stay
28 days
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
8 months
Finances and operations
Proprietary home
Corporation
Home revenue
$12.9M
Operating loss
-$978.8K
Proprietary home
Corporation
Home revenue
$12,893,778.00
Operating loss
$-978,752.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.9M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
March 15, 2025
Additional licensing details
License number:
3060
CMS Certification Number:
085058
Ownership & operating entity
Polaris Healthcare & Rehabilitation Center LLC is administrated by Brenda Decker.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
Alison Gooding
Care Services
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Contact Information
Email:
[email protected]
Amenities & Lifestyle
Programs & Activities
Specific Programs
Subacute Care & Rehab, Wound Care, Respite Care, Skilled Nursing, Ventilator Unit
Religious Services
Yes
Dining & Nutrition
Food Description
Fine dining available with a focus on comfort and quality.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Comparison Chart
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.Compare Nursing Homes around Milford
Polaris Healthcare & Rehabilitation Center LLC
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
DE 19963
100
No
-
-
NATIONWIDE HEALTHCARE SERVICES
76.7%
$11,742,835.00
$2,888,527.00
24.6%
91.20
1/5
3.5689
1/5
2/5
3/5
2
Country Rest Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Greenwood
56
No
A+
0
-
-
-
-
-
-
-
-
-
-
-
-
Places of interest near Polaris Healthcare & Rehabilitation Center LLC
0.0 miles from city center
Milford, DE 19963
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
246
Total Staff
120
Employees
126
Contractors
41,473
Total Hours (Quarter)
59
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 43 | 8.6 | Yes |
| Licensed Practical Nurse | 54 | 8.1 | Yes |
| Certified Nursing Assistant | 113 | 7.4 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
210 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
5 staff
5.5hs shift avg
Therapy Services ⓘ
10 staff
6.7hs shift avg
Activities & Recreation ⓘ
10 staff
8.7hs shift avg
Social Services ⓘ
3 staff
4.5hs shift avg
Dietary Services ⓘ
4 staff
7.8hs shift avg
Other Services ⓘ
3 staff
7.8hs shift avg
Contractor Analysis
36.2%
of total hours from contractors
15,034 contractor hours this quarter
Certified Nursing Assistant: 49
Licensed Practical Nurse: 32
Qualified Activities Professional: 9
Registered Nurse: 36
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 64 | 49 | 113 | 17,795 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 32 | 54 | 9,159 | 91 | 100% | 8.1 |
| Registered Nurse | 7 | 36 | 43 | 6,445 | 91 | 100% | 8.6 |
| Qualified Activities Professional | 0 | 9 | 9 | 1,763 | 90 | 99% | 8.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,402 | 90 | 99% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 957 | 65 | 71% | 7.8 |
| Physical Therapy Aide | 5 | 0 | 5 | 592 | 73 | 80% | 6.6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 499 | 72 | 79% | 4.2 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 431 | 65 | 71% | 6.6 |
| Qualified Social Worker | 3 | 0 | 3 | 407 | 68 | 75% | 4.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 86 | 11 | 12% | 7.1 |
| Speech Language Pathologist | 1 | 0 | 1 | 5 | 1 | 1% | 4.5 |
Health Inspection History
Source: CMS Health Citations (Oct 2022 – Aug 2025)
6
Inspections
89
Total Citations
1
Critical (J-L)
2
Serious (G-I)
14.83
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
23
26% of total
Quality of Life & Care
23
26% of total
Pharmacy Services
10
11% of total
Administration
5
6% of total
Abuse, Neglect & Exploitation
4
4% of total
Infection Control
3
3% of total
Citation Sources
Standard Inspections
72
Complaint Investigations
26
State Comparison (DE)
Citations
89
Delaware average: 38.9
Critical Citations
1
Delaware average: 0.9
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 11, 2025 | D | Nursing Services | F0726 | Corrected |
| Aug 11, 2025 | D | Quality of Care | F0791 | Corrected |
| Jan 28, 2025 | D | Abuse/Neglect | F0609 | Corrected |
| Jan 28, 2025 | D | Abuse/Neglect | F0610 | Corrected |
| Jan 28, 2025 | D | Administration | F0773 | Corrected |
| Jan 28, 2025 | D | Administration | F0941 | Corrected |
| Jan 28, 2025 | D | Administration | F0944 | Corrected |
| Jan 28, 2025 | D | Administration | F0946 | Corrected |
| Jan 28, 2025 | D | Administration | F0949 | Corrected |
| Jan 28, 2025 | D | Infection Control | F0945 | Corrected |
| Jan 28, 2025 | D | Nursing Services | F0710 | Corrected |
| Jan 28, 2025 | D | Nursing Services | F0730 | Corrected |
| Jan 28, 2025 | D | Nursing Services | F0947 | Corrected |
| Jan 28, 2025 | D | Nutrition | F0805 | Corrected |
| Jan 28, 2025 | D | Nutrition | F0812 | Corrected |
| Jan 28, 2025 | D | Pharmacy | F0755 | Corrected |
| Jan 28, 2025 | D | Pharmacy | F0758 | Corrected |
| Jan 28, 2025 | K | Pharmacy | F0760 | Corrected |
| Jan 28, 2025 | D | Pharmacy | F0761 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0677 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0684 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0688 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0689 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0690 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0692 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0695 | Corrected |
| Jan 28, 2025 | G | Quality of Care | F0697 | Corrected |
| Jan 28, 2025 | D | Quality of Care | F0791 | Corrected |
| Jan 28, 2025 | E | Care Planning | F0656 | Corrected |
| Jan 28, 2025 | D | Care Planning | F0657 | Corrected |
| Jan 28, 2025 | D | Care Planning | F0658 | Corrected |
| Jan 28, 2025 | D | Care Planning | F0842 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0561 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0567 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0578 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0580 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0585 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0622 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0625 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0626 | Corrected |
| Jan 28, 2025 | D | Resident Rights | F0942 | Corrected |
| Jul 09, 2024 | D | Quality of Care | F0745 | Corrected |
| Jul 09, 2024 | D | Care Planning | F0660 | Corrected |
| Apr 11, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Apr 11, 2024 | E | Nutrition | F0812 | Corrected |
| Apr 11, 2024 | D | Pharmacy | F0756 | Corrected |
| Apr 11, 2024 | D | Pharmacy | F0758 | Corrected |
| Apr 11, 2024 | D | Quality of Care | F0686 | Corrected |
| Apr 11, 2024 | G | Quality of Care | F0689 | Corrected |
| Apr 11, 2024 | D | Quality of Care | F0690 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Nationwide Healthcare Services
Resident Census by Payment Source
95
Total Residents
Medicare
16
(16.8%)
ⓘ
Medicaid
76
(80%)
ⓘ
Private Pay/Other
3
(3.2%)
ⓘ
Specialized Care Beds
14
Total Specialty Beds
14%
of Bed Capacity
14
Ventilator Beds ⓘ
14%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
11.7
Score
22% worse than avg
Delaware avg: 9.6
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
21.7
Score
15% worse than avg
Delaware avg: 19.0
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
15.2%
Lost Too Much Weight
14.7%
Urinary Tract Infection
1.5%
Depressive Symptoms
3.1%
Falls with Major Injury
2.5%
Pneumococcal Vaccine
98.2%
Antipsychotic Use
5.9%
Walking Ability Worsened
20.0%
Influenza Vaccine
98.8%
High Risk Residents with Pressure Ulcers
6.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
30.0%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
83.3%
Near average
Delaware: 82.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4%
59% worse than avg
Delaware: 0.9%
Influenza Vaccine
85.3%
Near average
Delaware: 83.1%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$127K
Delaware avg: $98K
30% worse than avg
Number of Fines
2
Delaware avg: 1.9
Compared to Delaware Average
Facility: $127K |
Delaware Avg: $98K
Penalty History
Showing all 2 penalties (Apr 2024 - Jan 2025)
Jan 28, 2025
Civil Money Penalty
$114K
Apr 11, 2024
Civil Money Penalty
$13K
Financial Trends
Historical financial and operational data for Polaris Healthcare & Rehabilitation Center LLC based on CMS SNF Cost Reports.
Occupancy Rate
76.7%
↑ 22.5pp vs 2023
Net Income
-$978,752
↑ ~$889K vs 2023
Total Payroll
$7,554,844
↑ ~$2.1M vs 2023
Profit Margin
-8.3%
↑ 12.8pp vs 2023
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Claim What’s Yours: Financial Aid for Delaware Seniors
Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
- General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- DE Specifics: Small state, faster processing in some areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
- General: Caregiver of someone 60+, Delaware resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- DE Specifics: Limited slots; rural focus.
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
Delaware Medicaid PACE
Official government program page
- General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- DE Specifics: Three tiers; broader limits than some states.
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
- General: Age 55+, unemployed, low-income, Delaware resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Delaware Seniors
Delaware Medicaid E&D Waiver
Elderly and Disabled Waiver
Requirements:
General:Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
DE Specifics:Small state, faster processing in some areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)
Delaware Caregiver Support Program
Requirements:
- General:Caregiver of someone 60+, Delaware resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- DE Specifics:Limited slots; rural focus.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- DE Specifics:Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- DE Specifics:Three tiers; broader limits than some states.
Benefits without Contact:
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Delaware resident.
- Income Limits (2025):~$1,983/month (125% FPL, individual).
- Asset Limits:Not specified; income-focused.
- DE Specifics:Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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