Troy Victorian Rehabilitation & Nursing Care Center

Troy Victorian Rehabilitation & Nursing Care Center

Troy, NY 12182 View Map

Troy Victorian Rehabilitation & Nursing Care Center is an Assisted Living Home in New York

Troy Victorian Rehabilitation &… is an Assisted Living Home in New York

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Overview of Troy Victorian Rehabilitation & Nursing Care Center
Troy Victorian Rehabilitation & Nursing Care Center is a skilled nursing and rehabilitation facility located in Troy, New York. It offers a wide range of services, including long-term care, short-term rehabilitation, and respite care. The center is committed to providing residents with the highest quality care in a comfortable and home-like setting.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.14/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 94.7%
Residents per day (avg) 109
Occupancy rate
94.7%
Residents per day (avg)
109

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

36% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

35% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Partnership
Home revenue
$16.2M
Operating loss
-$692.5K
Proprietary home Partnership
Home revenue
$16,166,891.00
Operating loss
$-692,546.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
48.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
Total costs $16.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

License Status
Active
Facility Type
Nursing Home

Additional licensing details

License number: 4161000N
CMS Certification Number: 335377
County: Rensselaer

Ownership & operating entity

Owner name: Troy Diamond Operations, LLC (For Profit)

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Rehabilitation
Long-Term Care
Short-Term Rehabilitation
Memory Care

Amenities & Lifestyle

Private & Semi-Private Rooms
On-Site Beauty Salon / Barber
Housekeeping & Laundry
Wi-Fi & Cable TV
Activity Room / Common Areas
Outdoor Courtyard / Garden
On-Site Religious Services

Programs & Activities

Specific Programs
Rehabilitation, Personal Care and Independent Living, Skilled Nursing, Medical & Nursing Services, Specialty Clinical Services, Rehabilitation Services, Dining & Nutrition Services, Psychosocial & Lifestyle Support Services, Memory & Cognitive Care, Other Support Services
Religious Services
Yes

Dining & Nutrition

Food Description
Three daily meals and snacks, therapeutic and modified diets, dietitian consultation, in-room dining options.
Meals Included
Yes
Meals Per Day
3

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

13 inspections

13 with citations, 0 without citations

179 complaints

149.2 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

91 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

6 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

July 5, 2024: Stipulation & Order #: NH-24-060

A formal agreement with the state to correct serious or repeated issues.

February 23, 2021: Stipulation & Order #: NH-21-157

A formal agreement with the state to correct serious or repeated issues.

October 21, 2016: Stipulation & Order #: NH-17-030

A formal agreement with the state to correct serious or repeated issues.

April 4, 2013: Stipulation & Order #: NH-16-156

A formal agreement with the state to correct serious or repeated issues.

April 11, 2014: Stipulation & Order #: NH-16-012

A formal agreement with the state to correct serious or repeated issues.

September 4, 2012: Stipulation & Order #: NH-16-025

A formal agreement with the state to correct serious or repeated issues.

Compare Assisted Living around Usa

The information below is reported by the New York State Department of Health.
Troy Victorian Rehabilitation & Nursing Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NY 12182
120
No
-
BSDSNF LLC
94.7%
$16,161,469.00
$7,779,866.00
48.1%
108.60
1/5
3.1382
1/5
1/5
1/5
2
-
Job Haines Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
5/5
6.3081
5/5
5/5
4/5
-
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Troy Victorian Rehabilitation & Nursing Care Center

Address 6.5 miles from city center

Address Troy, NY 12182

Calculate Travel Distance to Troy Victorian Rehabilitation & Nursing Care Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

138
Total Staff
134
Employees
4
Contractors
36,320
Total Hours (Quarter)
50
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 10 8.2 No
Licensed Practical Nurse 23 8.5 Yes
Certified Nursing Assistant 66 8.2 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
101 staff
8.3hs shift avg
Physicians & Practitioners
9 staff
8.1hs shift avg
Therapy Services
18 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
6hs shift avg
Dietary Services
4 staff
6.9hs shift avg
Other Services
1 staff
7.4hs shift avg
Contractor Analysis
4.7%
of total hours from contractors
1,705 contractor hours this quarter
Licensed Practical Nurse: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 66 0 66 15,675 91 100% 8.2
Licensed Practical Nurse 19 4 23 8,596 91 100% 8.5
Registered Nurse 10 0 10 2,635 91 100% 8.2
Clinical Nurse Specialist 7 0 7 1,577 70 77% 8.2
Other Dietary Services Staff 3 0 3 1,125 87 96% 6.6
RN Director of Nursing 2 0 2 981 67 74% 8
Speech Language Pathologist 3 0 3 909 76 84% 7
Physical Therapy Assistant 6 0 6 827 75 82% 5.7
Respiratory Therapy Technician 5 0 5 601 79 87% 7.2
Physical Therapy Aide 2 0 2 569 70 77% 7
Nurse Practitioner 2 0 2 503 64 70% 7.9
Mental Health Service Worker 1 0 1 465 63 69% 7.4
Dietitian 1 0 1 450 59 65% 7.6
Administrator 1 0 1 432 55 60% 7.9
Respiratory Therapist 1 0 1 427 58 64% 7.4
Qualified Social Worker 3 0 3 426 64 70% 6
Occupational Therapy Aide 1 0 1 116 55 60% 2.1
Medical Director 1 0 1 8 2 2% 4

Health Inspection History

Source: CMS Health Citations (Apr 2021 – May 2025)

10
Inspections
68
Total Citations
1
Critical (J-L)
1
Serious (G-I)
6.8
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
66
Serious (G-I)
1
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
12
18% of total
Abuse, Neglect & Exploitation
10
15% of total
Resident Rights
9
13% of total
Quality of Life & Care
8
12% of total
Environmental
5
7% of total
Infection Control
2
3% of total
Citation Sources
Standard Inspections 53
Complaint Investigations 29
Recent Citations (Last 3 Years)
Date Severity ? Category Tag Status
May 09, 2025 G Abuse/Neglect F0600 Corrected
May 09, 2025 E Abuse/Neglect F0609 Corrected
May 09, 2025 D Administration F0836 Corrected
May 09, 2025 D Environmental F0919 Corrected
May 09, 2025 D Environmental F0921 Corrected
May 09, 2025 D Environmental F0923 Corrected
May 09, 2025 E Environmental F0924 Corrected
May 09, 2025 E Environmental F0925 Corrected
May 09, 2025 D Infection Control F0880 Corrected
May 09, 2025 F Nursing Services F0725 Corrected
May 09, 2025 D Nutrition F0804 Corrected
May 09, 2025 E Nutrition F0812 Corrected
May 09, 2025 D Nutrition F0814 Corrected
May 09, 2025 E Pharmacy F0755 Corrected
May 09, 2025 F Pharmacy F0756 Corrected
May 09, 2025 F Pharmacy F0759 Corrected
May 09, 2025 F Pharmacy F0760 Corrected
May 09, 2025 F Pharmacy F0761 Corrected
May 09, 2025 E Quality of Care F0684 Corrected
May 09, 2025 D Quality of Care F0686 Corrected
May 09, 2025 D Care Planning F0636 Corrected
May 09, 2025 D Care Planning F0645 Corrected
May 09, 2025 F Care Planning F0656 Corrected
May 09, 2025 E Care Planning F0657 Corrected
May 09, 2025 D Care Planning F0842 Corrected
May 09, 2025 E Resident Rights F0550 Corrected
May 09, 2025 D Resident Rights F0580 Corrected
May 09, 2025 F Resident Rights F0584 Corrected
Feb 10, 2025 D Quality of Care F0689 Corrected
Aug 14, 2024 E Nursing Services F0725 Corrected
Jul 05, 2024 D Abuse/Neglect F0600 Corrected
Jul 05, 2024 D Abuse/Neglect F0609 Corrected
Jul 05, 2024 J Quality of Care F0689 Corrected
Mar 25, 2024 D Abuse/Neglect F0600 Corrected
Mar 25, 2024 D Abuse/Neglect F0602 Corrected
Mar 25, 2024 D Care Planning F0657 Corrected
Dec 07, 2023 D Abuse/Neglect F0609 Corrected
Dec 07, 2023 D Abuse/Neglect F0610 Corrected
Dec 07, 2023 D Quality of Care F0690 Corrected
Dec 07, 2023 E Care Planning F0842 Corrected
Dec 07, 2023 D Resident Rights F0550 Corrected
Apr 21, 2023 D Quality of Care F0686 Corrected
Apr 20, 2023 E Nutrition F0814 Corrected
Apr 20, 2023 E Pharmacy F0756 Corrected
Apr 20, 2023 E Pharmacy F0759 Corrected
Apr 20, 2023 D Quality of Care F0684 Corrected
Apr 20, 2023 D Quality of Care F0689 Corrected
Apr 20, 2023 E Care Planning F0656 Corrected
Apr 20, 2023 E Resident Rights F0584 Corrected
Apr 20, 2023 D Resident Rights F0623 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
107 Total Residents
Medicare 23 (21.5%)
Medicaid 82 (76.6%)
Private Pay/Other 2 (1.9%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.3 Score
15% worse than avg avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.0 Score
10% worse than avg avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
18.5%
Lost Too Much Weight
8.2%
Urinary Tract Infection
4.9%
Depressive Symptoms
15.9%
Falls with Major Injury
4.5%
Pneumococcal Vaccine
81.3%
Antipsychotic Use
23.8%
Walking Ability Worsened
16.6%
Influenza Vaccine
92.5%
High Risk Residents with Pressure Ulcers
8.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
24.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
77.9% Near average : 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
4.4% 242% worse than avg : 1.3%
Influenza Vaccine
75.8% Near average : 78.8%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $184K avg: $66K 177% worse than avg
Number of Fines 2 avg: 2.0
Compared to Average Facility: $184K | Avg: $66K
Penalty History

Showing all 2 penalties (Jul 2024 - May 2025)

May 9, 2025 Civil Money Penalty
$160K
Jul 5, 2024 Civil Money Penalty
$25K

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