Northern Metropolitan Residential Health Care Facility Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northern Metropolitan Residential Health Care Facility Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Northern Metropolitan Residential Health Care Facility INC

Northern Metropolitan Residential Health Care Facility INC is located in Monsey, NY. It offers specialized programs including cardiac care, dementia care, long-term care, pain management, short-term rehab, stroke care, and wound care. The facility focuses on providing comprehensive nursing and rehabilitation services.

(845) 352-9000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 9m per day
vs avg

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in the state
Occupancy rate 95.8%
Avg. Length of Stay 154 days
Occupancy rate
95.8%
Avg. Length of Stay
154 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

36% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$22.7M
Profit
$1.0M
Privately-owned community Operated by a business corporation.
Home revenue
$22.7M
Profit
$1.0M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
34.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.8M
Total costs $21.7M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
BBB Rating
BBB Rating: C (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
StatusActive
CountyRockland

Additional Licensing Details

License Number4353301N
CMS Certification Number335380

Ownership & Operating Entity

Owner NameNorthern Metropolitan Residential Health Care Facility Inc (Not for Profit)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

4 amenities
5 Star Accommodations
Complimentary Bedside Phone
Complimentary Tv Service
Complimentary Wifi
Specific ProgramsCardiac Care, Dementia Care, Long-Term Care, Pain Management, Short-Term Rehab, Stroke Care, Wound Care

Contact Northern Metropolitan Residential Health Care Facility Inc

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

2 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

New York average: 9 inspections

47 complaints

39.2 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date July 30, 2024
Complaint Investigation

43 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

42 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Northern Metropolitan Residential Health Care Facility Inc

The most recent inspection on July 30, 2024, found multiple deficiencies related to health and life safety codes, all of which were corrected by early September 2024. Earlier inspections showed similar issues, with a complaint survey on November 22, 2021, also identifying several deficiencies that were corrected by early 2022. The main themes of deficiencies involved infection prevention and control, care planning, food safety, and various environmental and safety system concerns such as electrical equipment, emergency preparedness, and fire safety. No fines, immediate jeopardy findings, or license actions were listed in the available reports, and no substantiated complaints were noted. The facility appears to address identified issues promptly, showing a pattern of correction following inspections.

Health Inspection History

Inspections
Total health inspections 3

State average N/A


Last Health inspection on Jul 2024

Total health citations 13

State average N/A

Citations per inspection
4.33

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

12 moderate citations More info State average: N/A

1 minor citation More info State average: N/A
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 30, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 30, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 30, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 30, 2024
Corrected

Compare Nursing Homes around Chestnut Ridge The information below is reported by the New York State Department of Health.

Filter by care type
Northern Metropolitan Residential Health Care Facility Inc
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Monsey (Town Of Ramapo)120 No C --
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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Anton’s Assisted Living
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne10 No - --
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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Address 0.0 miles from city center Info Estimated distance in miles from Monsey's city center to Northern Metropolitan Residential Health Care Facility Inc's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 115
Employees 97
Contractors 18
Staff to resident ratio 0.98:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 63
Average shift 8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 45,789
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

10.5%

4,807 contractor hours this quarter

Respiratory Therapy Technician: 7 Physical Therapy Assistant: 3 Certified Nursing Assistant: 2 Physical Therapy Aide: 2 Qualified Social Worker: 2 Speech Language Pathologist: 1 Other Dietary Services Staff: 1
Staff by category
Certified Nursing Assistant4724924,90591100%8
Licensed Practical Nurse130137,85591100%9.7
Registered Nurse200205,18891100%7.6
Respiratory Therapy Technician0771,6228998%6.9
Physical Therapy Assistant0331,0167987%6.9
Clinical Nurse Specialist6069927481%6.4
Other Social Services Staff1015787987%7.3
Occupational Therapy Aide5055416369%7.4
Other Dietary Services Staff0114874853%10.1
Physical Therapy Aide0224406369%6.8
Nurse Practitioner2024346268%7
Dental Services Staff1014276167%7
Speech Language Pathologist0113836167%6.3
Mental Health Service Worker1013505055%7
Qualified Social Worker0222935257%5
Administrator1012793640%7.8
49 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
20 Registered Nurse
% of Days 100%
7 Respiratory Therapy Technician
% of Days 98%
3 Physical Therapy Assistant
% of Days 87%
6 Clinical Nurse Specialist
% of Days 81%
1 Other Social Services Staff
% of Days 87%
5 Occupational Therapy Aide
% of Days 69%
1 Other Dietary Services Staff
% of Days 53%
2 Physical Therapy Aide
% of Days 69%
2 Nurse Practitioner
% of Days 68%
1 Dental Services Staff
% of Days 67%
1 Speech Language Pathologist
% of Days 67%
1 Mental Health Service Worker
% of Days 55%
2 Qualified Social Worker
% of Days 57%
1 Administrator
% of Days 40%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 117
Medicare
22
18.8% of residents
Medicaid
95
81.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.0
49% better than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.5
36% better than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.4%
61% better than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.5%
67% better than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.6%
6% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.5%
16% better than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.1%
13% worse than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
63% better than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.7%
56% better than State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 67.0%
270% worse than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.2%
13% worse than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
9% better than State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
In line with State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
27% better than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.3%
22% better than State average

State average: 78.8%

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