Collierville Nursing and Rehabilitation LLC
Nursing Home & Skilled Nursing · Collierville, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Collierville Nursing and Rehabilitation LLC

Nursing Home & Skilled Nursing · Collierville, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Collierville Nursing and Rehabilitation LLC accepts Medicare, Medicaid, and private pay.

Overview of Collierville Nursing and Rehabilitation LLC

Owned and operated by Collierville Nursing and Rehabilitation, Collierville Nursing and Rehabilitation LLC is a skilled nursing facility on West Poplar Avenue in Collierville, Tennessee. The home has been serving the area for 33 years, and it currently houses 114 residents. Medicare, Medicaid, and private pay are accepted, giving families several ways to cover short-term recovery and longer-term care.

Rehabilitation is a major focus of the facility. The home offers a Rehab-to-Home program to help residents regain independence after a hospital stay or injury. Rehabilitation services support residents throughout their recovery process.

Residents stay an average of 92 days due to the facility’s focus on post-acute care and recovery. Nurse staffing averages 3 hours and 10 minutes of nursing care each day. Registered nurses, nurse aides, and licensed practical nurses work together to provide hands-on care and support throughout the day and night. The facility also provides CPAP and BiPAP management for residents who need breathing support.

The home has a current occupancy rate of 64%. Meals are served in dining rooms on each floor. Residents can also join in religious services and various scheduled activities. Amenities include a movie theater, beauty salon, barber services, free Wi-Fi, live entertainment, exercise groups, games, and other leisure activities. These services help support both comfort and engagement for residents.

The surrounding area has a Walk Score of 2, so it’s highly car-dependent. Most errands and visits require transportation. However, retail stores and services can be reached by car. Families considering the facility for post-acute rehabilitation should ask about discharge planning and how the Rehab-to-Home program supports residents’ safe return to the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 10m per day
Rank #133 / 192Nurse hours — State benchmarkedThis home is ranked 133rd out of 192 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 192 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

5 of 6 metrics below state avg

Standout metric LPN / LVN is +18% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 17m per day ▼ 54% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 16m per day ▲ 18% State avg: 1h 5m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 44m per day ▼ 19% State avg: 2h 9m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 59m per day ▼ 11% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▼ 26% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 13m per day ▼ 44% State avg: 24m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
92 days
Bed community size
114-bed community Rank #112 / 426Bed count — State benchmarkedThis home is ranked 112th out of 426 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
34 years in operation Rank #67 / 385Years in operation — State benchmarkedThis home is ranked 67th out of 385 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 2 / 100 Rank #507 / 553Walk Score — State benchmarkedThis home is ranked 507th out of 553 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
64%
Rank #224 / 319Occupancy rate — State benchmarkedThis home is ranked 224th out of 319 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 319. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
73 / 114
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeNursing Home
StatusLicensed
IssuanceJuly 1, 1992
License Number00000236
CMS Certification Number445495

Ownership & Operating Entity

Collierville Nursing and Rehabilitation LLC is administered by Gayle Shelton.

Owner NameCollierville Nursing And Rehabilitation

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Movie Theater
Happy Hour On Fridays
Beauty Salon
Free Wi-Fi
Dining Room On Each Floor
Religious Services
Exercise Group
Basketball Games
Live Entertainment
Museums
Art
Shopping
Movies
Bingo
Games
Trivia
Barber
Specific ProgramsAround-the-Clock Nursing Coverage, Rehab-to-Home Program, CPAP & BiPAP Care
Religious Services

Contact Collierville Nursing and Rehabilitation LLC

Health Inspection History

Inspections since 2019
Total health inspections 4

State average N/A


Last Health inspection on Dec 2022

Total health citations
27 Rank #173 / 196Health citations — State benchmarkedThis home is ranked 173rd out of 196 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 196 TN facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
6.75 Rank #170 / 196Citations per inspection — State benchmarkedThis home is ranked 170th out of 196 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 196 facilities with citation data. Lower is better.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 27 citations resulted from standard inspections; and 2 of 27 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

27 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 7 years)
Administration moderate citation Dec 09, 2022
Corrected

Pharmacy moderate citation Dec 09, 2022
Corrected

Abuse/Neglect moderate citation Feb 25, 2022
Corrected

Infection Control moderate citation Feb 25, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 93
Employees 74
Contractors 19
Staff to resident ratio 1.72 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 40
Average shift 8.2 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 30,254

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 5 RN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 24 LPN Staff are full-time employees. No contractors work on this role. 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 38 CNA Staff are full-time employees. No contractors work on this role. 38
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.8%

2,957 contractor hours this quarter

Speech Language Pathologist: 6 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3803813,86392100%9
Licensed Practical Nurse240249,78292100%8.9
Registered Nurse5051,1308087%9.2
Speech Language Pathologist0661,0828188%5.1
Physical Therapy Aide0446828289%5.7
Other Dietary Services Staff2026688087%7.6
Clinical Nurse Specialist2025786368%6.6
Nurse Practitioner1015286672%8
Qualified Social Worker0225107784%6.6
Respiratory Therapy Technician0444926773%7.1
Mental Health Service Worker1013855358%7.3
RN Director of Nursing1013626065%6
Physical Therapy Assistant0331915155%3.3
38 Certified Nursing Assistant
% of Days 100%
24 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 87%
6 Speech Language Pathologist
% of Days 88%
4 Physical Therapy Aide
% of Days 89%
2 Other Dietary Services Staff
% of Days 87%
2 Clinical Nurse Specialist
% of Days 68%
1 Nurse Practitioner
% of Days 72%
2 Qualified Social Worker
% of Days 84%
4 Respiratory Therapy Technician
% of Days 73%
1 Mental Health Service Worker
% of Days 58%
1 RN Director of Nursing
% of Days 65%
3 Physical Therapy Assistant
% of Days 55%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.7
40% worse than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.9
17% worse than State average

State average: 19.5

Long-stay resident measures
Average State avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.0%
37% worse than State average

State average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 31.0%
43% worse than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.6%
25% better than State average

State average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.9%
49% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.9%
101% worse than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
82% better than State average

State average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.5%
20% worse than State average

State average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
89% better than State average

State average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.5%
12% better than State average

State average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 29.0%
68% worse than State average

State average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 78.1%
17% worse than State average

State average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.47
7% better than State average

State average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.64
In line with State average

State average: 1.57

Short-stay resident measures
Below average State avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 14.7%
82% worse than State average

State average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.9%
188% worse than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 23.5%
71% worse than State average

State average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.0%
22% worse than State average

State average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 4.5%
60% better than State average

State average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.0%
155% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.9%
22% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 47.1%
7% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

43% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

33% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 54
Medicare
5
9.3% of residents
Medicaid
28
51.9% of residents
Private pay or other
21
38.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$718.5K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.5M Rank #152 / 196Revenue — State benchmarkedThis home is ranked 152nd out of 196 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$718.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$369.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #159 / 196Payroll — State benchmarkedThis home is ranked 159th out of 196 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.5M 41.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #149 / 196Payroll % — State benchmarkedThis home is ranked 149th out of 196 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee facilities typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.2M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (43% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
310 total

Coverage residents most often arrive under.

Medicare 24%
Private pay 43%
Medicaid 33%
Discharges
290 total

Coverage residents most often leave under.

Medicare 23%
Private pay 41%
Medicaid 36%

Places of interest near Collierville Nursing and Rehabilitation LLC

Address 2.7 miles from city center Info Estimated distance in miles from Collierville's city center to Collierville Nursing and Rehabilitation LLC's address, calculated via Google Maps.

Calculate Travel Distance to Collierville Nursing and Rehabilitation LLC

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Address

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Frequently Asked Questions about Collierville Nursing and Rehabilitation LLC

Is Collierville Nursing and Rehabilitation LLC in a walkable area?

Collierville Nursing and Rehabilitation LLC has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Collierville Nursing and Rehabilitation LLC?

According to TN state health department records, Collierville Nursing and Rehabilitation LLC's license number is 00000236.

What is the occupancy rate at Collierville Nursing and Rehabilitation LLC?

Collierville Nursing and Rehabilitation LLC's occupancy is 64%.

Does Collierville Nursing and Rehabilitation LLC operate as a for-profit or non-profit?

Collierville Nursing and Rehabilitation LLC is registered as a for-profit in TN.

Who is the administrator of Collierville Nursing and Rehabilitation LLC?

Gayle Shelton is the administrator of Collierville Nursing and Rehabilitation LLC.

How many beds does Collierville Nursing and Rehabilitation LLC have?

Collierville Nursing and Rehabilitation LLC has 114 beds.

Are there photos of Collierville Nursing and Rehabilitation LLC?

Yes — there are 2 photos of Collierville Nursing and Rehabilitation LLC in the photo gallery on this page.

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