North Crest Living Center

North Crest Living Center is a Nursing Home in Iowa

North Crest Living Center is a Nursing Home in Iowa

North Crest Living Center

Council Bluffs, IA 515031695 View Map

North Crest Living Center is a Nursing Home in Iowa

North Crest Living Center is a Nursing Home in Iowa

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Overview of North Crest Living Center
Northcrest Living Center is a locally owned and operated skilled nursing facility in Council Bluffs, IA. It offers a range of services including skilled nursing, rehabilitation, and various in-house amenities. The facility focuses on providing individualized care and has been rated above average in quality of resident care.
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.18/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 62

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Iowa average
Occupancy rate 86.3%
Residents per day (avg) 57
Occupancy rate
86.3%
Residents per day (avg)
57

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Finances and operations

Proprietary home
Corporation
Home revenue
$6.2M
Profit
$4.3K
Proprietary home Corporation
Home revenue
$6,185,295.00
Profit
$4,302.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
42.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.1M
Total costs $5.7M
Bed community size
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

License Status
Active
Facility Type
Free Standing NF/SNF
License Date
November 1, 2000

Additional licensing details

License number: 780853
CMS Certification Number: 165290
Certification type: FALSE
County: Pottawattamie
Awards: Telligen’s Blue Ribbon in COVID-19 Vigilance Award

Ownership & operating entity

North Crest Living Center is administrated by Kelley Seitz.

Owner name: Midlands Living Center LLC(Free Standing NF/SNF) | 780508

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

Contact Information

Fax: 7123232349

Amenities & Lifestyle

In-house laundry service
In-house beauty and barber service
Furnishings for the room
Restorative exercise program
Meals
snacks and beverages
In-house trust account
Recreational and spiritual activities
Transportation to medical appointments
On-site
monthly visits from Podiatry
Optometry and Dentistry Professionals
Skilled nursing
Rehabilitation - physical
occupational
speech therapy

Programs & Activities

Specific Programs
In-house laundry service, In-house beauty and barber service, Furnishings for the room, Restorative exercise program, Meals, snacks and beverages, In-house trust account, Recreational and spiritual activities, Transportation to medical appointments, On-site, monthly visits from Podiatry, Optometry and Dentistry Professionals, Skilled nursing, Rehabilitation - physical, occupational, speech therapy

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

23 visits/inspections

Latest inspection

Date:October 23, 2025

Compare Nursing Homes around Council Bluffs

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Midlands Living Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Council Bluffs
94
No
A+
14
-
78.1%
$8,793,254.00
$3,751,116.00
42.7%
69.40
3/5
4.5131
3/5
3/5
4/5
1 Bed
North Crest Living Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IA 515031695
62
No
-
-
CHAMLEY, STEVEN
86.3%
$6,151,875.00
$2,641,607.00
42.9%
57.10
1/5
4.1772
1/5
3/5
2/5
-

Places of interest near North Crest Living Center

Address 0.0 miles from city center

Address Council Bluffs, IA 515031695

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

90
Total Staff
77
Employees
13
Contractors
21,990
Total Hours (Quarter)
34
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse108.1 No
Licensed Practical Nurse98.4 Yes
Certified Nursing Assistant497.3 No
Staff by Category
Administration
2 staff
6.6hs shift avg
Nursing Staff
71 staff
7.5hs shift avg
Physicians & Practitioners
3 staff
7.8hs shift avg
Therapy Services
9 staff
4.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.7hs shift avg
Dietary Services
2 staff
5.7hs shift avg
Other Services
2 staff
6.7hs shift avg
Contractor Analysis
6.8%
of total hours from contractors
1,493 contractor hours this quarter
Respiratory Therapy Technician: 1 Qualified Social Worker: 1 Speech Language Pathologist: 2 Licensed Practical Nurse: 2 Physical Therapy Aide: 1 Physical Therapy Assistant: 4 Medical Director: 1 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4904913,77091100%7.3
Licensed Practical Nurse7292,25091100%8.4
Registered Nurse100101,6629099%8.1
Clinical Nurse Specialist2027406571%7.6
Administrator1015206571%8
Nurse Practitioner1014886167%8
Medication Aide/Technician3034374752%8.1
Speech Language Pathologist0224066470%6.4
Mental Health Service Worker1014025358%7.6
Dietitian2023666369%5.7
Physical Therapy Aide0113226470%5
Dental Services Staff1011763336%5.3
Respiratory Therapy Technician0111204246%2.9
Physical Therapy Assistant0441124044%2.8
Qualified Social Worker0111046066%1.7
Occupational Therapy Aide011841112%7.6
Medical Director011311820%1.7

Health Inspection History

Total Health inspections 6
22% above Iowa average
Iowa average: 4.9

Last Health inspection on Aug 2025

Total Health citations 34
57% above Iowa average
Iowa average: 21.7

5.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 26 citations
Complaint investigations 12 citations
Breakdown of citations
Critical Health citations 0
100% below Iowa average
Iowa average: 0.6
Serious Health citations 0
100% below Iowa average
Iowa average: 0.9
Moderate Health citations 34

Minor Health citations 0
Citations history (last 3 years)
Infection Control moderate citation Aug 26, 2025
Corrected

Quality of Care moderate citation Aug 26, 2025
Corrected

Resident Rights moderate citation Aug 26, 2025
Corrected

Abuse/Neglect moderate citation Jul 24, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
61 Total Residents
Medicare 14 (23%)
Medicaid 25 (41%)
Private Pay/Other 22 (36.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 12.2
19% worse than Iowa average
Iowa average: 10.2
Functional decline score 26.8
24% worse than Iowa average
Iowa average: 21.6
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 17.3%
8% below Iowa average.

Walking Ability Worsened 29.4%
49% above Iowa average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 33.6%
28% above Iowa average.
Safety & clinical stability

Falls with Major Injury 6.4%
76% above Iowa average.

High Risk Residents with Pressure Ulcers 2.4%
45% below Iowa average.

Urinary Tract Infection 6.4%
157% above Iowa average.
Emotional & behavioral wellbeing

Depressive Symptoms 6.7%
72% above Iowa average.

Antipsychotic Use 11.7%
38% below Iowa average.
Preventive care

Pneumococcal Vaccine 82.5%
13% below Iowa average.

Influenza Vaccine 96.4%
1% above Iowa average.
Nutrition & physical health

Lost Too Much Weight 5.5%
10% above Iowa average.
Short-stay resident measures
Pneumococcal Vaccine 78.5%

8% worse than Iowa average
Antipsychotic medication increase 4.9%

167% worse than Iowa average
Influenza Vaccine 72.0%

Near Iowa average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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