Goffstown Nursing and Rehab Center
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Goffstown Nursing and Rehab Center

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Goffstown Nursing and Rehab Center accepts Medicare, Medicaid, and private pay.

Inspection History

In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.

Since 2023 · 3 years of data 42 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New Hampshire state average
Overall vs. NH average 2 Worse Metrics worse than New Hampshire average:
• Total deficiencies (147% above)
• Deficiencies per year (146% above)
0 Better No metrics in this bucket.
Latest Inspection December 3, 2025 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NH Average vs. NH Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 42 17 This facility has 147% more total deficiencies than a typical New Hampshire assisted living residence (42 vs. NH avg 17).↑ 147% worse
Deficiencies per year Info Average deficiencies per year since 2023. 14 5.7 This facility has 146% more deficiencies per year than a typical New Hampshire assisted living residence (14 vs. NH avg 5.7).↑ 146% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 3, 2025 routine inspection found 10 deficiencies including medication errors over 5%, expired meds on carts, and failure to maintain resident mobility and humidifiers.
  • October 22, 2024 complaint investigation substantiated 11 deficiencies including failure to report and investigate neglect, inadequate RN coverage, poor infection control, and lack of antibiotic stewardship.
  • June 6, 2023 complaint investigation found 7 deficiencies related to incomplete abuse investigations, lack of agency staff screening, and missing required staff training.

Health Inspection History

Inspections since 2022
Total health inspections 4

State average N/A


Last Health inspection on Oct 2024

Total health citations
41 Rank #65 / 66Health citations — State benchmarkedThis home is ranked 65th out of 66 homes in New Hampshire. Shows this facility's total health deficiency citations benchmarked to the New Hampshire State average, with a ranking across all 66 NH facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
10.25 Rank #66 / 66Citations per inspection — State benchmarkedThis home is ranked 66th out of 66 homes in New Hampshire. Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 66 facilities with citation data. Lower is better.Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

34 of 41 citations resulted from standard inspections; and 7 of 41 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

36 moderate citations State average: N/A

5 minor citations State average: N/A
Citations history (last 4 years)
Abuse/Neglect moderate citation Oct 22, 2024
Corrected

Abuse/Neglect moderate citation Oct 22, 2024
Corrected

Administration moderate citation Oct 22, 2024
Corrected

Environmental moderate citation Oct 22, 2024
Corrected

Staffing Data

Reporting period: July 1 – September 30, 2025 (Q3 2025). Source: CMS Payroll-Based Journal report.

Total staff 79
Employees 79
Contractors 0
Staff to resident ratio 2.47 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 20
Average shift 8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 14,799

Nursing staff breakdown

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 13 LPN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 39 CNA Staff are full-time employees. No contractors work on this role. 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Certified Nursing Assistant 39 0 39 7,430 92 100% 8
Licensed Practical Nurse 13 0 13 3,074 92 100% 8.4
Dietitian 3 0 3 869 89 97% 6
Registered Nurse 7 0 7 729 60 65% 9.9
Respiratory Therapy Technician 4 0 4 556 64 70% 6.8
Administrator 1 0 1 536 46 50% 11.7
Nurse Practitioner 1 0 1 512 46 50% 11.1
Physical Therapy Assistant 4 0 4 510 69 75% 5.6
Mental Health Service Worker 1 0 1 482 38 41% 12.7
RN Director of Nursing 3 0 3 55 9 10% 6.1
Qualified Social Worker 3 0 3 46 21 23% 2.2
39 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
3 Dietitian
% of Days 97%
7 Registered Nurse
% of Days 65%
4 Respiratory Therapy Technician
% of Days 70%
1 Administrator
% of Days 50%
1 Nurse Practitioner
% of Days 50%
4 Physical Therapy Assistant
% of Days 75%
1 Mental Health Service Worker
% of Days 41%
3 RN Director of Nursing
% of Days 10%
3 Qualified Social Worker
% of Days 23%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
6% worse than State average

State average: 11.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.5
14% worse than State average

State average: 23.2

Long-stay resident measures
Significantly below average State avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.4%
In line with State average

State average: 21.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.3%
5% worse than State average

State average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 35.8%
32% worse than State average

State average: 27.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.0%
54% worse than State average

State average: 4.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.9%
14% better than State average

State average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.8%
28% better than State average

State average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
In line with State average

State average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.3%
23% better than State average

State average: 8.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.2%
16% worse than State average

State average: 17.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.5%
In line with State average

State average: 96.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.9%
In line with State average

State average: 98.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.68
62% worse than State average

State average: 1.65

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.25
71% worse than State average

State average: 1.90

Short-stay resident measures
Below average State avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 86.6%
In line with State average

State average: 83.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.6%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.2%
15% better than State average

State average: 83.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 28.6%
29% worse than State average

State average: 22.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.7%
31% better than State average

State average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 28.2%
47% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.3%
In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

26% of new residents, often for short stays.

Typical stay 1 years

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 32
Medicare
4
12.5% of residents
Medicaid
8
25% of residents
Private pay or other
20
62.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.2M Rank #64 / 65Revenue — State benchmarkedThis home is ranked 64th out of 65 homes in New Hampshire. Shows this facility's annual revenue compared to the New Hampshire average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$497.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #63 / 65Payroll — State benchmarkedThis home is ranked 63rd out of 65 homes in New Hampshire. Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$1.9M 61.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #9 / 65Payroll % — State benchmarkedThis home is ranked 9th out of 65 homes in New Hampshire. Shows payroll as a percentage of revenue versus the New Hampshire average. Well-run New Hampshire facilities typically land around 59–80% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.5M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (69% of admissions), and a typical Medicare stay runs around 19 days.

Admissions
65 total

Coverage residents most often arrive under.

Medicare 69%
Private pay 26%
Medicaid 5%
Discharges
55 total

Coverage residents most often leave under.

Medicare 36%
Private pay 58%
Medicaid 5%

Places of interest near Goffstown Nursing and Rehab Center

Address 2.6 miles from city center Info Estimated distance in miles from Goffstown's city center to Goffstown Nursing and Rehab Center's address, calculated via Google Maps.

Calculate Travel Distance to Goffstown Nursing and Rehab Center

Add your location

Address

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The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.

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Frequently Asked Questions about Goffstown Nursing and Rehab Center

Is Goffstown Nursing and Rehab Center in a walkable area?

Goffstown Nursing and Rehab Center has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Goffstown Nursing and Rehab Center?

According to NH state health department records, Goffstown Nursing and Rehab Center's license number is 04608.

What is the occupancy rate at Goffstown Nursing and Rehab Center?

Goffstown Nursing and Rehab Center's occupancy is 78%.

Does Goffstown Nursing and Rehab Center operate as a for-profit or non-profit?

Goffstown Nursing and Rehab Center is registered as a for-profit in NH.

Who is the administrator of Goffstown Nursing and Rehab Center?

Terry-Ann Gainer is the administrator of Goffstown Nursing and Rehab Center.

How many beds does Goffstown Nursing and Rehab Center have?

Goffstown Nursing and Rehab Center has 41 beds.

What is the address of Goffstown Nursing and Rehab Center?

Goffstown Nursing and Rehab Center is located at 29 Center Street, Goffstown, NH 03045.

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