Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (55% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Maple Leaf Healthcare Center is a nursing home, administered by Malcolm M Dean, that offers memory care and skilled nursing in Manchester, NH. With a secure environment, the community can accommodate those living with memory-related conditions. 24-hour staffing is also available to ensure residents have access to services whenever needed.
The community has 114 beds, in a variety of private and semi-private rooms. Occupancy is at 93.7%, with total nurse staffing of 2 hours and 48 minutes per resident each day. Rehabilitation and therapy services are also provided on-site, so residents can receive those services without arranging transportation elsewhere.
Payment options include Medicare, Medicaid, and private pay, allowing multiple options to cover care costs. Dining is also provided for convenience, while activities provide entertainment options. Meanwhile, a Walk Score of 49 places the area in a car-dependent setting, where most errands require a car or a ride, so a resident who no longer drives would need transportation for most errands.
6 of 6 metrics below New Hampshire average
92.6% of staff hours were worked by the facility's own employees
New Hampshire average: 87% · Contractors this quarter: Physical Therapy Assistant (4), Physical Therapy Aide (3), Speech Language Pathologist (3), Respiratory Therapy Technician (3), Qualified Social Worker (2), Licensed Practical Nurse (1), Registered Nurse (1), Feeding Assistant (1), Occupational Therapy Assistant (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on 106.8 residents and 114 beds. Source: CMS Provider Information, average daily residents (data as of Aug 2026)
Maple Leaf Healthcare Center is administered by Malcolm M Dean.
13 points above the New Hampshire average for CMS-certified facilities (84/100)
Category breakdown
7 severity-weighted points · 4× lower than the typical CMS-certified NH facility (median: 29)
No fines on record · 0 enforcement actions
14 days to fix issues · much faster than the typical CMS-certified NH facility (median: 31)
Latest inspection: Mar 04, 2026 · 2 citations, all corrected
Most cited category: Pharmacy Services, 3 of 7 citations · 4 categories in total
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 7 citations resulted from standard inspections.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection ReportsFederal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
How residents at this home fare on health outcomes and preventive care, compared with the New Hampshire average.
13 long-stay measures: 7 better, 2 worse, 4 near NH average
8 short-stay measures: 4 better, 1 worse, 3 compared with US only
People who live at the home · 13 measures
Rehab and recovery after a hospital stay · 8 measures
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
55% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Maple Leaf Healthcare Center from 2011–2024, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (55% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.0 miles from city center
Estimated distance in miles from Manchester's city center to Maple Leaf Healthcare Center's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Hampshire average is: 53.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Maple Leaf Healthcare Center | NH MC SNF | Manchester | 114
Facility
114
NH AVG
102
Rank
#18 / 64 | A+ |
93.7%
Facility
93.7%
NH AVG
82.9%
Rank
#7 / 50 | +13% | 2.81
Facility
2.81
NH AVG
4.27
Rank
#56 / 61 | -30% | -34% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 62 | 7
Facility
7
NH AVG
13.6
Rank
#10 / 62 | 2.3
Facility
2.3
NH AVG
3.9
Rank
#7 / 62 | - | 107 | - |
49
Facility
49
NH AVG
36
Rank
#20 / 61 | Nh3 Opco Holdco LLC | $14.7MFiscal year ending 12/2024 | $7.8MFiscal year ending 12/2024 | 52.9%Fiscal year ending 12/2024 | 305030 | ||||
| Mt. Carmel Rehabilitation and Nursing Center | NH MC PC RC SNF | Manchester | 120
Facility
120
NH AVG
102
Rank
#15 / 64 | A+ |
89.9%
Facility
89.9%
NH AVG
82.9%
Rank
#12 / 50 | +8% | 4.56
Facility
4.56
NH AVG
4.27
Rank
#17 / 61 | -8% | +7% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 62 | 10
Facility
10
NH AVG
13.6
Rank
#21 / 62 | 3.3
Facility
3.3
NH AVG
3.9
Rank
#23 / 62 | - | 110 | A+ |
81
Facility
81
NH AVG
36
Rank
#5 / 61 | Joseph Bohunicky | $18.0MFiscal year ending 03/2025
Facility
$18.0MFiscal year ending 03/2025
NH AVG
$13.2M
Rank
#16 / 57 | $9.3MFiscal year ending 03/2025
Facility
$9.3MFiscal year ending 03/2025
NH AVG
$7.0M
Rank
#17 / 57 | 51.4%Fiscal year ending 03/2025
Facility
51.4%Fiscal year ending 03/2025
NH AVG
53%
Rank
#47 / 57 | 305067 | ||||
| St Joseph Residence Inc | NH | Manchester | 22
Facility
22
NH AVG
102
Rank
#63 / 64 | B+ |
100.0%
Facility
100.0%
NH AVG
82.9%
Rank
#1 / 50 | +21% | 6.18
Facility
6.18
NH AVG
4.27
Rank
#2 / 61 | +13% | +45% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 62 | 11
Facility
11
NH AVG
13.6
Rank
#24 / 62 | 3.7
Facility
3.7
NH AVG
3.9
Rank
#27 / 62 | - | 22 | - |
40
Facility
40
NH AVG
36
Rank
#26 / 61 | Jacqueline Lambert | $3.7MFiscal year ending 06/2024
Facility
$3.7MFiscal year ending 06/2024
NH AVG
$13.2M
Rank
#56 / 57 | $3.0MFiscal year ending 06/2024
Facility
$3.0MFiscal year ending 06/2024
NH AVG
$7.0M
Rank
#52 / 57 | 83.1%Fiscal year ending 06/2024
Facility
83.1%Fiscal year ending 06/2024
NH AVG
53%
Rank
#2 / 57 | 305088 | ||||
| Hanover Hill Health Care Center | NH MC PC RC SNF | Manchester (Hanover Hill) | 124
Facility
124
NH AVG
102
Rank
#14 / 64 | B+ |
93.5%
Facility
93.5%
NH AVG
82.9%
Rank
#8 / 50 | +13% | 3.83
Facility
3.83
NH AVG
4.27
Rank
#27 / 61 | +23% | -10% | $8.5k
Facility
$8.5k
NH AVG
$26.6k
Rank
#46 / 62 | 8
Facility
8
NH AVG
13.6
Rank
#16 / 62 | 2.7
Facility
2.7
NH AVG
3.9
Rank
#15 / 62 | 1 | 116 | A+ |
59
Facility
59
NH AVG
36
Rank
#14 / 61 | Theodore Lee | $17.3MFiscal year ending 12/2024
Facility
$17.3MFiscal year ending 12/2024
NH AVG
$13.2M
Rank
#17 / 57 | $10.4MFiscal year ending 12/2024
Facility
$10.4MFiscal year ending 12/2024
NH AVG
$7.0M
Rank
#11 / 57 | 60.3%Fiscal year ending 12/2024
Facility
60.3%Fiscal year ending 12/2024
NH AVG
53%
Rank
#12 / 57 | 305009 | ||||
| St. Teresa Rehabilitation and Nursing Center | NH IL PC RC SNF | Manchester (Hanover Hill) | 51
Facility
51
NH AVG
102
Rank
#53 / 64 | B+ |
70.6%
Facility
70.6%
NH AVG
82.9%
Rank
#44 / 50 | -15% | 4.82
Facility
4.82
NH AVG
4.27
Rank
#16 / 61 | -32% | +13% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 62 | 15
Facility
15
NH AVG
13.6
Rank
#33 / 62 | 5.0
Facility
5.0
NH AVG
3.9
Rank
#46 / 62 | - | 36 | - |
56
Facility
56
NH AVG
36
Rank
#17 / 61 | Luanne Rogers | $6.3MFiscal year ending 03/2025
Facility
$6.3MFiscal year ending 03/2025
NH AVG
$13.2M
Rank
#54 / 57 | $3.7MFiscal year ending 03/2025
Facility
$3.7MFiscal year ending 03/2025
NH AVG
$7.0M
Rank
#53 / 57 | 58.8%Fiscal year ending 03/2025
Facility
58.8%Fiscal year ending 03/2025
NH AVG
53%
Rank
#22 / 57 | 305071 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other NH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Maple Leaf Healthcare Center is located in Manchester, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.
Maple Leaf Healthcare Center has a walk score of 49. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
According to NH state health department records, Maple Leaf Healthcare Center's license number is 04621.
According to NH state health department records, Maple Leaf Healthcare Center's license expires on March 31, 2027.
Maple Leaf Healthcare Center's occupancy is 93.7%.
No, Maple Leaf Healthcare Center has a no-pet policy.
The team at Maple Leaf Healthcare Center can be reached at info@mapleleafhcc.com.
Maple Leaf Healthcare Center is registered as a for-profit in NH.
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