Show Inspection Reports
Total health inspections
5
State average N/A
Last Health inspection on Dec 2024
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley View Manor Nursing Home
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley View Manor Nursing Home
Valley View Manor Nursing and Rehabilitation is committed to providing outstanding care and helping each of our residents achieve the highest quality of life possible. The facility offers 82-beds for residents seeking rehabilitative or skilled nursing services. It provides round-the-clock care in a comfortable environment that encourages optimal health and healing.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
82
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.5%
Residents per day (avg)
75
Occupancy rate
87.5%
Residents per day (avg)
75
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
34% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
34% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$7.7M
Operating loss
-$290.9K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$7.7M
Operating loss
-$290.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.1M
82-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeNursing Home
StatusActive
CountyChenango
License Number0824303N
CMS Certification Number335208
Owner NameValley View Manor, LLC (For Profit)
Accept Medicaid
Accept Medicare
Rehabilitation Services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Telephones
Flat-Screen Televisions
Communal Dining
Family Outreach
Family Education
Transportation Services
24-Hour Staff
In-Room Safety/Handicap Features
Social Calendar/Activities
ActivitiesThe events calendar is designed to provide residents with stimulating, enjoyable activities.
Specific ProgramsRehabilitation Services, Skilled Nursing Care, 24/7 Care, Pain Management, Respiratory Management, Comfort Care, Palliative Care, IV Therapy, Wound Care, Complex Medical Care, Psychiatry Services, Cardiac Care, Occupational Therapy
Food DescriptionThe facility offers communal dining and in-room cable television.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
7 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
New York average: 9 inspections
103 complaints
125.6 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
December 11, 2024
Complaint Investigation32 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
28 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
3
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
February 4, 2022: Stipulation & Order #: NH-22-088
A formal agreement with the state to correct serious or repeated issues.
May 26, 2021: Stipulation & Order #: NH-21-153
A formal agreement with the state to correct serious or repeated issues.
September 18, 2015: Stipulation & Order #: NH-16-132
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Valley View Manor Nursing Home
The most recent inspection on December 11, 2024, identified two Level 2 standard health citations related to free from abuse and neglect and investigation/prevention of alleged violations, both corrected by January 26, 2025. Earlier inspections showed a pattern of Level 2 deficiencies primarily involving food sanitation, care planning, nursing staff competency, safety features, and transfer/discharge procedures, all of which were corrected within reasonable timeframes. Complaint investigations did not report any substantiated complaints beyond these citations, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility has addressed each set of deficiencies promptly, indicating a consistent effort to correct cited issues. Overall, the inspection history shows ongoing regulatory compliance challenges with resident care, safety, and food service, but also a pattern of timely corrections and no enforcement actions.
Health Inspection History
Inspections
Total health citations
23
State average N/A
Citations per inspection
4.6
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 23 citations resulted from standard inspections; 5 of 23 resulted from complaint investigations; and 1 of 23 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
21 moderate citations
2 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
May 03, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
May 03, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
May 03, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
May 03, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Valley View Manor Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norwich | 82 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 16 | No | - | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 12 | No | - | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
Places of interest near Valley View Manor Nursing Home
0.0 miles from city center
Estimated distance in miles from Norwich's city center to Valley View Manor Nursing Home's address, calculated via Google Maps.
Calculate Travel Distance to Valley View Manor Nursing Home
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
84
Employees
82
Contractors
2
Staff to resident ratio
1.11:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
44
Average shift
7.5 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
30,168
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.9%
283 contractor hours this quarter
Licensed Practical Nurse: 2
Staff by category
| Certified Nursing Assistant | 51 | 0 | 51 | 18,703 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 12 | 2 | 14 | 5,001 | 91 | 100% | 7.9 |
| Registered Nurse | 12 | 0 | 12 | 3,950 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,389 | 91 | 100% | 6.8 |
| Occupational Therapy Aide | 3 | 0 | 3 | 605 | 61 | 67% | 7.6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
51 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
3 Other Dietary Services Staff
% of Days
100%
3 Occupational Therapy Aide
% of Days
67%
1 Administrator
% of Days
71%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76
Medicare
5
6.6% of residents
Medicaid
49
64.5% of residents
Private pay or other
22
28.9% of residents
Programs & Services
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
16% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
13% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.3%
Percent of long-stay residents whose need for help with daily activities has increased
19.3%
17% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.2%
Percent of long-stay residents whose ability to move independently worsened
16.2%
In line with State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
20% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
30% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
13.1%
Percent of long-stay high risk residents with pressure ulcers
13.1%
83% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.0%
Percent of long-stay residents with a urinary tract infection
4.0%
183% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.1%
Percent of long-stay residents who lose too much weight
6.1%
In line with State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
16.5%
Percent of long-stay residents who have depressive symptoms
16.5%
9% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.2%
Percent of long-stay residents who received an antipsychotic medication
23.2%
84% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
24% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
15% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
17% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley View Manor Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
87.5%
↑ 6.5pp vs 2022
Net Income
-$290.9K
↓ ~$90.6K vs 2022
Total Payroll
$5.2M
↑ ~$1.3M vs 2022
Profit Margin
-3.8%
↓ 1.0pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Valley View Manor Nursing Home
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Valley View Manor Nursing Home
Rate your overall experience with this community
Need Help?
Let us help you or a loved one find the perfect senior home.
