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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sitrin Health Care Center is a not-for-profit corporation located in New Hartford, NY. It provides a range of health, wellness, and rehabilitation services, including long-term care, assisted living, and specialized programs for veterans and individuals with complex needs. The center is known for its innovative approach to care and community involvement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 21st out of 355 homes in New York.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 23m per day | ▼ 45% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 31m per day | ▲ 98% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 33m per day | ▲ 17% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 10m per day | ▲ 32% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 15m per day | ▲ 114% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 57% State avg: 28m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
58% of new residents, usually for short-term rehab.
39% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #201 / 353Payroll — State benchmarkedThis home is ranked 201st out of 353 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New York average: 88.3%Charles T Sitrin Health Care Center Inc is legally operated by Charles T Sitrin Health Care Center, Inc. (Not for Profit).
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 3 enforcement actions. 57% of New York State nursing homes have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 9 | This facility has 33% fewer total inspections than a typical New York State nursing home (6 vs. NY avg 9). Click this badge to view the full New York State ranking.↓ 33% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 5 | This facility has inspections with citations in line with the New York State average (5 vs. NY avg 5). Click this badge to view the full New York State ranking.— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 83% | 56% | This facility has 27 percentage points higher inspection citation rate than a typical New York State nursing home (83% vs. NY avg 56%). Click this badge to view the full New York State ranking.↑ 27% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 28, 2025, cited three deficiencies involving accident hazards, quality of care, and medication errors, with two corrected by July 27, 2025. Earlier inspections showed a mix of issues including immediate jeopardy deficiencies related to abuse and reporting in February 2025, as well as prior citations for pest control, pressure ulcer treatment, and various safety and care concerns. Inspectors frequently noted deficiencies in quality of care, accident hazards, and medication management, along with some environmental and food sanitation issues in earlier reports. Complaint investigations were not substantiated in the available reports, and no fines or enforcement actions were listed. The facility appears to have addressed many prior deficiencies promptly, though recent findings indicate some ongoing challenges in resident safety and care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York State average 3.6
Last Health inspection on May 2025
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 5 of 26 came from combined inspections (standard and complaint).
400% worse than New York State averageNew York State average: 0.2
100% better than New York State averageNew York State average: 0.2
Corrected
Corrected
Corrected
Corrected
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
28
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
1 active
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
27
27 Disposed · 27 Disposed
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2005
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
May 15, 2026Charles T Sitrin Health Care Center Inc is located in New Hartford, New York.
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97.5 miles from city center
Estimated distance in miles from New Hartford's city center to Charles T Sitrin Health Care Center Inc's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
691% better than New York average
0% compared with New York average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
13,128 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 102 | 33 | 135 | 41,154 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 47 | 18 | 65 | 23,873 | 91 | 100% | 8.2 |
| Respiratory Therapy Technician | 13 | 0 | 13 | 4,122 | 78 | 86% | 7.3 |
| Registered Nurse | 13 | 1 | 14 | 3,356 | 91 | 100% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,502 | 85 | 93% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,795 | 83 | 91% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,063 | 64 | 70% | 4.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 770 | 63 | 69% | 7.6 |
| Administrator | 1 | 0 | 1 | 524 | 68 | 75% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 480 | 63 | 69% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 468 | 62 | 68% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 458 | 62 | 68% | 7.4 |
| RN Director of Nursing | 1 | 0 | 1 | 453 | 73 | 80% | 6.2 |
| Feeding Assistant | 1 | 0 | 1 | 150 | 27 | 30% | 5.6 |
| Other Social Services Staff | 1 | 0 | 1 | 139 | 77 | 85% | 1.8 |
| Qualified Social Worker | 1 | 0 | 1 | 79 | 50 | 55% | 1.6 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
181Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
In line with New York State averageNew York State average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
22% worse than New York State averageNew York State average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
6% worse than New York State averageNew York State average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
16.3%
In line with New York State averageNew York State average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.9%
54% worse than New York State averageNew York State average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
44% worse than New York State averageNew York State average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
5.1%
29% better than New York State averageNew York State average: 7.2%
Percent of long-stay residents with a urinary tract infection
2.0%
45% worse than New York State averageNew York State average: 1.4%
Percent of long-stay residents who lose too much weight
5.6%
9% better than New York State averageNew York State average: 6.1%
Percent of long-stay residents who have depressive symptoms
0.6%
97% better than New York State averageNew York State average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
18.8%
49% worse than New York State averageNew York State average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
9% better than New York State averageNew York State average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than New York State averageNew York State average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.53
11% better than New York State averageNew York State average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.98
27% better than New York State averageNew York State average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
28% better than New York State averageNew York State average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
5% better than New York State averageNew York State average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
23% better than New York State averageNew York State average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.5%
14% worse than New York State averageNew York State average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.7%
31% worse than New York State averageNew York State average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
42% better than New York State averageNew York State average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.4%
22% better than New York State averageNew York State average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
59.9%
18% better than New York State averageNew York State average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
194% higher than New York State averageNew York State average: $66K
In line with New York State averageNew York State average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York State averageNew York State average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 12, 2025 · $172K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2025Last updated: Jan 2026
The information below is reported by the New York State Department of Health.
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | 45.5% | -41% | 6.31 | -21% | +63% | $0 | 4 | 1.3 | - | 37 | 85 | Noreen Haveron | $17.2M | $12.4M | 72.1% | 315392 | ||||
| Charles T Sitrin Health Care Center Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Hartford | 187 | 95.2% | +8% | 4.77 | -55% | +33% | $195.0k | 26 | 4.3 | 1 | 170 | 68 | Lori Kaplan Felice | $27.1M | $12.2M | 45.2% | 335475 |
Historical financial and operational data for Charles T Sitrin Health Care Center Inc based on CMS SNF Cost Reports.
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The legal owner and operator of Charles T Sitrin Health Care Center Inc is Charles T Sitrin Health Care Center, Inc. (Not for Profit).
Charles T Sitrin Health Care Center Inc has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NY state health department records, Charles T Sitrin Health Care Center Inc's license number is 3227304N.
Charles T Sitrin Health Care Center Inc's occupancy is 95%.
Charles T Sitrin Health Care Center Inc has 187 beds.
Charles T Sitrin Health Care Center Inc has had 30 recently reported deficiencies.
Yes — there are 7 photos of Charles T Sitrin Health Care Center Inc in the photo gallery on this page.
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