White Sulphur Springs Center
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

White Sulphur Springs Center

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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White Sulphur Springs Center accepts Medicaid, Medicare, and private pay.

Overview of White Sulphur Springs Center

White Sulphur Springs Center is a 68-bed skilled nursing facility in White Sulphur Springs, West Virginia, serving residents requiring long-term nursing care and memory care support in Greenbrier County. The facility is operated by Genesis Operations V LLC and accepts Medicaid, Medicare, and private pay. The facility holds a 1-star overall CMS rating. Inspection performance is the primary driver: the facility’s deficiency rate is 72% above the West Virginia average, at 15.5 citations per year, compared with the state average of 9. The most recent standard inspection, conducted in July 2024, cited 17 deficiencies spanning behavioral health services, dementia care planning, dietary staff qualifications, medication management, infection control, and environmental safety — with two substantiated complaints from that cycle involving care plan revisions and abuse prevention. A follow-up revisit in August 2024 found the facility in substantial compliance. No fines or Immediate Jeopardy findings appear in the available inspection reports. Nurse staffing averages 2 hours and 48 minutes per resident per day, ranking 39th out of 46 West Virginia skilled nursing facilities — 15.6% below the state average. Quality Measures, by contrast, score 65.3% above the West Virginia average, a meaningful gap from the overall picture. The facility’s occupancy rate is 91%, with 62 of 68 beds occupied, which is in line with the West Virginia average of 89.9%. Confirmed on-site services include pharmacy, therapy, social services, and dietary services. White Sulphur Springs Center fits residents requiring skilled nursing or memory care who accept shorter availability windows given current occupancy, and whose families are prepared to engage closely with care planning and staff communication given the facility’s compliance history.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 10.9% Above WV avg. ▲ 10.9% Above WV avg.WV average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.9% Below WV avg. ▼ 28.9% Below WV avg.WV average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 19.5% Below WV avg. ▼ 19.5% Below WV avg.WV average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 60.1% Above WV avg. ▲ 60.1% Above WV avg.WV average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to West Virginia state averages

Total nursing care / resident Info This home is ranked 35th out of 41 homes in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 48m per day
Rank #35 / 41Nurse hours — State benchmarkedThis home is ranked 35th out of 41 homes in West Virginia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 41 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility West Virginia avg (3h 37m per day)
vs West Virginia avg
-23%

4 of 6 metrics below state avg

Standout metric Physical Therapist is +54% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 44m per day ▲ 5% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 44m per day ▼ 20% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 44m per day ▼ 16% State avg: 2h 4m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 47m per day ▼ 13% State avg: 3h 11m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 5m per day ▲ 54% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 12m per day ▼ 48% State avg: 23m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
120 days
Bed community size
68-bed community Rank #39 / 76Bed count — State benchmarkedThis home is ranked 39th out of 76 homes in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #20 / 52Years in operation — State benchmarkedThis home is ranked 20th out of 52 homes in West Virginia for years in operation. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 38 / 100 Rank #44 / 89Walk Score — State benchmarkedThis home is ranked 44th out of 89 homes in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
91%
Rank #20 / 64Occupancy rate — State benchmarkedThis home is ranked 20th out of 64 homes in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the West Virginia average: 89.9%
Occupied beds
62 / 68
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeNursing Home (nh)
StatusActive
IssuanceMay 1, 2025
CountyGreenbrier
License Number123
CMS Certification Number515100

Ownership & Operating Entity

White Sulphur Springs Center is legally operated by Route 92 Operations, LLC, and administered by Amanda Ball.

Owner NameRoute 92 Operations, LLC

Contact Information

Fax(304) 536-1328

Amenities & Lifestyle

Touring HoursMonday-Friday: 8:00 a.m. - 4:00 p.m.

Contact White Sulphur Springs Center

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average 2 Worse Metrics worse than West Virginia average:
• Total deficiencies (56% above)
• Deficiencies per inspection (195% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 388249 This facility has 56% more total deficiencies than a typical West Virginia nursing home (388 vs. WV avg 249).↑ 56% worse
Deficiencies per inspection Info Average deficiencies per inspection. 43.114.6 This facility has 195% more deficiencies per inspection than a typical West Virginia nursing home (43.1 vs. WV avg 14.6).↑ 195% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 917 This facility has had 47% fewer total inspections than the West Virginia average (9 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 21, 2024 re-inspection found the facility in substantial compliance with no deficiencies cited.
  • The July 11, 2024 annual inspection cited 17 deficiencies including failure to provide behavioral health care, unqualified dietary staff, poor infection control during meal service, and multiple environmental safety hazards.
  • The July 9, 2024 routine inspection identified 11 fire safety and emergency preparedness deficiencies, including missing fire drill documentation and sprinkler system maintenance issues, with corrective actions and audits planned.

Health Inspection History

Inspections since 2023
Total health inspections 3

State average 4.8


Last Health inspection on Sep 2025

Total health citations
44 Rank #23 / 43Health citations — State benchmarkedThis home is ranked 23rd out of 43 homes in West Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 43 WV facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 43.1

Citations per inspection
14.67 Rank #39 / 43Citations per inspection — State benchmarkedThis home is ranked 39th out of 43 homes in West Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 43 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 9.25


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

42 of 44 citations resulted from standard inspections; and 2 of 44 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
4
400% worse than State average

State average: 0.8


Serious health citations
0
100% better than State average

State average: 0.5

4 critical citations State average: 0.8

0 serious citations State average: 0.5

39 moderate citations State average: 41.5

1 minor citation State average: 0.3
Citations history (last 3 years)
Infection Control moderate citation Sep 10, 2025
Corrected

Nutrition moderate citation Sep 10, 2025
Corrected

Nutrition critical citation Sep 10, 2025
Corrected

Nutrition moderate citation Sep 10, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 72
Employees 68
Contractors 4
Staff to resident ratio 1.11 : 1
25% fewer staff per resident than West Virginia average
West Virginia average ratio: 1.48 : 1 West Virginia average ratio: 1.48 : 1See full West Virginia ranking
Avg staff/day 29
Average shift 8.6 hours
0% compared with West Virginia average
West Virginia average: 8.4 hours West Virginia average shift: 8.4 hoursSee full West Virginia ranking
Total staff hours (quarter) 22,991

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 11 LPN Staff are full-time employees. No contractors work on this role. 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 28 CNA Staff are full-time employees. No contractors work on this role. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.7%

163 contractor hours this quarter

Occupational Therapy Assistant: 2 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant2802810,17092100%10
Licensed Practical Nurse110114,31392100%10.1
Registered Nurse7072,04692100%7.2
Clinical Nurse Specialist4041,7566470%6.9
Mental Health Service Worker1015577278%7.7
Nurse Practitioner1015046368%8
Speech Language Pathologist3034976470%7.5
Other Social Services Staff1014815155%9.4
Administrator1014725964%8
Respiratory Therapy Technician2024516267%7.3
Physical Therapy Assistant3034276065%7.1
Physical Therapy Aide3034236267%5.8
Qualified Social Worker2024186470%6.4
Other Dietary Services Staff1013144043%7.9
Occupational Therapy Aide011951213%7.9
Occupational Therapy Assistant022373235%1.1
Medical Director0113233%10.7
28 Certified Nursing Assistant
% of Days 100%
11 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 70%
1 Mental Health Service Worker
% of Days 78%
1 Nurse Practitioner
% of Days 68%
3 Speech Language Pathologist
% of Days 70%
1 Other Social Services Staff
% of Days 55%
1 Administrator
% of Days 64%
2 Respiratory Therapy Technician
% of Days 67%
3 Physical Therapy Assistant
% of Days 65%
3 Physical Therapy Aide
% of Days 67%
2 Qualified Social Worker
% of Days 70%
1 Other Dietary Services Staff
% of Days 43%
1 Occupational Therapy Aide
% of Days 13%
2 Occupational Therapy Assistant
% of Days 35%
1 Medical Director
% of Days 3%

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $56K Rank #36 / 43Federal fines — State benchmarkedThis home is ranked 36th out of 43 homes in West Virginia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the West Virginia average among facilities with fines, and where it ranks among 43 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
In line with West Virginia average

West Virginia average: $54K

Number of fines 5
225% more fines than West Virginia average

West Virginia average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than West Virginia average

West Virginia average: 0.0

Fines amount comparison
Fines amount comparison
This facility $56K
West Virginia average $54K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

4 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 10, 2025
$12K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 11, 2024
$10K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 11, 2024
$14K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 11, 2024
$17K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.5
In line with West Virginia average

West Virginia average: 11.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.7
17% worse than West Virginia average

West Virginia average: 21.1

Long-stay resident measures
Significantly above average West Virginia avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 27.5%
46% worse than West Virginia average

West Virginia average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.8%
32% better than West Virginia average

West Virginia average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.8%
41% worse than West Virginia average

West Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
11% worse than West Virginia average

West Virginia average: 4.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.8%
In line with West Virginia average

West Virginia average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.4%
28% better than West Virginia average

West Virginia average: 2.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.2%
21% better than West Virginia average

West Virginia average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.5%
92% better than West Virginia average

West Virginia average: 6.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.4%
21% better than West Virginia average

West Virginia average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
In line with West Virginia average

West Virginia average: 96.8%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
In line with West Virginia average

West Virginia average: 97.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.02
45% better than West Virginia average

West Virginia average: 1.86

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.05
45% better than West Virginia average

West Virginia average: 1.92

Short-stay resident measures
Above average West Virginia avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
26% better than West Virginia average

West Virginia average: 78.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than West Virginia average

West Virginia average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
26% better than West Virginia average

West Virginia average: 79.4%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.9%
31% better than West Virginia average

West Virginia average: 23.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.0%
21% worse than West Virginia average

West Virginia average: 12.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.0%
160% worse than West Virginia average

West Virginia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 51.2%
5% worse than West Virginia average

West Virginia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 48.0%
5% worse than West Virginia average

West Virginia average: 50.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

48% of new residents, often for short stays.

Typical stay 24 days

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 65
Medicare
4
6.2% of residents
Medicaid
53
81.5% of residents
Private pay or other
8
12.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$92.7K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M Rank #23 / 41Revenue — State benchmarkedThis home is ranked 23rd out of 41 homes in West Virginia for revenue. Shows this facility's annual revenue compared to the West Virginia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$92.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #30 / 41Payroll — State benchmarkedThis home is ranked 30th out of 41 homes in West Virginia for payroll. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.3M 33.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #39 / 41Payroll % — State benchmarkedThis home is ranked 39th out of 41 homes in West Virginia for payroll %. Shows payroll as a percentage of revenue versus the West Virginia average. Well-run West Virginia facilities typically land around 46–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.7M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (48% of admissions), and a typical private pay stay runs around 24 days.

Admissions
211 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 48%
Medicaid 23%
Discharges
195 total

Coverage residents most often leave under.

Medicare 24%
Private pay 39%
Medicaid 37%

Places of interest near White Sulphur Springs Center

Address 0.0 miles from city center Info Estimated distance in miles from White Sulphur Springs's city center to White Sulphur Springs Center's address, calculated via Google Maps.

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137
Facility 137
WV AVG 80
Rank #5 / 76
93.1%
Facility 93.1%
WV AVG 78.5
Rank #16 / 64
+19%
4.72
Facility 4.72
WV AVG 3.62
Rank #5 / 41
+43%+31%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
47
Facility 47
WV AVG 43.1
Rank #25 / 43
11.8
Facility 11.8
WV AVG 9.3
Rank #31 / 43
1128-
31
Facility 31
WV AVG 37
Rank #49 / 89
Weirton Geriatric Center Esop
$20.2MFiscal year ending 12/2023
Facility $20.2MFiscal year ending 12/2023
WV AVG $14.1M
Rank #8 / 41
$12.6MFiscal year ending 12/2023
Facility $12.6MFiscal year ending 12/2023
WV AVG $3.9M
Rank #1 / 41
62.7%Fiscal year ending 12/2023
Facility 62.7%Fiscal year ending 12/2023
WV AVG 30.3%
Rank #4 / 41
515037
Valley Center
NH
HOS
PC
RC
SNF
South Charleston (Rock Lake Village)
119
Facility 119
WV AVG 80
Rank #16 / 76
--
2.94
Facility 2.94
WV AVG 3.62
Rank #32 / 41
-11%-19%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
58
Facility 58
WV AVG 43.1
Rank #32 / 43
6.4
Facility 6.4
WV AVG 9.3
Rank #7 / 43
-122-
5
Facility 5
WV AVG 37
Rank #82 / 89
1539 Country Club Road Operations, LLC
$19.7MFiscal year ending 06/2024
Facility $19.7MFiscal year ending 06/2024
WV AVG $14.1M
Rank #4 / 41
$7.4MFiscal year ending 06/2024
Facility $7.4MFiscal year ending 06/2024
WV AVG $3.9M
Rank #8 / 41
37.4%Fiscal year ending 06/2024
Facility 37.4%Fiscal year ending 06/2024
WV AVG 30.3%
Rank #28 / 41
515169
Fairhaven Opco
NH
AL
HOS
RESC
SNF
Huntington (Central City)
41
Facility 41
WV AVG 80
Rank #67 / 76
--
3.92
Facility 3.92
WV AVG 3.62
Rank #11 / 41
+41%+8%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
28
Facility 28
WV AVG 43.1
Rank #8 / 43
9.3
Facility 9.3
WV AVG 9.3
Rank #23 / 43
-8-
63
Facility 63
WV AVG 37
Rank #17 / 89
Mph Trust
$7.1MFiscal year ending 12/2023
Facility $7.1MFiscal year ending 12/2023
WV AVG $14.1M
Rank #37 / 41
$3.2MFiscal year ending 12/2023
Facility $3.2MFiscal year ending 12/2023
WV AVG $3.9M
Rank #35 / 41
44.5%Fiscal year ending 12/2023
Facility 44.5%Fiscal year ending 12/2023
WV AVG 30.3%
Rank #16 / 41
515021
White Sulphur Springs Center
NH
White Sulphur Springs
68
Facility 68
WV AVG 80
Rank #39 / 76
91.2%
Facility 91.2%
WV AVG 78.5
Rank #20 / 64
+16%
2.79
Facility 2.79
WV AVG 3.62
Rank #35 / 41
+1%-23%
$59.2k
Facility $59.2k
WV AVG $52.9k
Rank #36 / 43
44
Facility 44
WV AVG 43.1
Rank #23 / 43
14.7
Facility 14.7
WV AVG 9.3
Rank #39 / 43
462-
38
Facility 38
WV AVG 37
Rank #44 / 89
Genesis Operations V LLC
$9.8MFiscal year ending 06/2024
Facility $9.8MFiscal year ending 06/2024
WV AVG $14.1M
Rank #23 / 41
$3.3MFiscal year ending 06/2024
Facility $3.3MFiscal year ending 06/2024
WV AVG $3.9M
Rank #30 / 41
33.6%Fiscal year ending 06/2024
Facility 33.6%Fiscal year ending 06/2024
WV AVG 30.3%
Rank #39 / 41
515100

Frequently Asked Questions about White Sulphur Springs Center

Who is the owner of White Sulphur Springs Center?

White Sulphur Springs Center is legally operated by Route 92 Operations, LLC, and administered by Amanda Ball.

Is White Sulphur Springs Center in a walkable area?

White Sulphur Springs Center has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of White Sulphur Springs Center?

According to WV state health department records, White Sulphur Springs Center's license number is 123.

What is the occupancy rate at White Sulphur Springs Center?

White Sulphur Springs Center's occupancy is 91%.

How long has White Sulphur Springs Center been in business?

White Sulphur Springs Center has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at White Sulphur Springs Center?

No, White Sulphur Springs Center has a no-pet policy.

Does White Sulphur Springs Center operate as a for-profit or non-profit?

White Sulphur Springs Center is registered as a for-profit in WV.

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