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Westward Heights Care Center
Nursing Home, Respite Care & Skilled Nursing · Lander, WY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Westward Heights Care Center

Nursing Home, Respite Care & Skilled Nursing · Lander, WY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
150 Caring Way, Lander, WY 82520 View map Calculator: See prices in your area
Westward Heights Care Center accepts Medicare, Medicaid, and private pay.
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Westward Heights Care Center accepts Medicare, Medicaid, and private pay.

Overview of Westward Heights Care Center

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Westward Heights Care Center is a 66-bed nonprofit skilled nursing facility in Lander, Wyoming, serving Fremont County residents seeking skilled nursing, short-term post-acute rehabilitation, and long-term care. It also provides outpatient physical, occupational, and speech therapy. The community is owned by Westward Heights Corp and administered by Caitlin Delbridge. The facility holds a 5-star overall CMS rating — the top score across all four sub-categories, including Health Inspection and Staffing. Across four inspections since 2022, it recorded 8 citations, compared with a Wyoming average of 18.9. No critical or serious deficiencies, federal fines, or penalties appear in the record. Nurse staffing averages 4 hours and 37 minutes per resident per day, ranking second among 13 Wyoming SNFs, with physical therapy staffing running more than double the state average — a standout figure for a facility whose admissions skew heavily toward post-acute Medicare stays. The facility’s occupancy rate is 83%, roughly nine points above the Wyoming average, reflecting consistent local demand. Short-term rehabilitation drives the majority of admissions (56% Medicare), with a 112-day average length of stay and a 65.7% successful return-to-home rate — 30% above the Wyoming average. Amenities include deluxe private rooms, chapel and pastoral services, a beauty and barber shop, and regularly scheduled physician visits. Memory support for residents with Alzheimer’s and dementia is also available on-site. Westward Heights Care Center is best suited for residents requiring post-acute skilled nursing and rehabilitation after a hospital stay, with capacity and staffing that also accommodate longer-term care and memory support needs in a small, locally rooted community setting in Fremont County.

Facility Direct Line (307) 332-5560
Facility Direct Line (307) 332-5560 westwardheightscarecenter@vhsmail.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 36.1% Above WY avg. ▲ 36.1% Above WY avg.WY average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 38.9% Above WY avg. ▲ 38.9% Above WY avg.WY average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 14.3% Above WY avg. ▲ 14.3% Above WY avg.WY average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 26.9% Above WY avg. ▲ 26.9% Above WY avg.WY average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wyoming averages

Rank #3 / 13Nurse hours — State benchmarkedThis home is ranked 3rd out of 13 homes we track in Wyoming for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wyoming average, with a ranking across 13 Wyoming facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 3rd out of 13 homes we track in Wyoming for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 31m

At state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 14m
+36% State avg: 54m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
17m
−42% State avg: 29m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 1m
+22% State avg: 2h 28m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 53m
+18% State avg: 3h 18m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
+82% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
37m
Avg State avg: 37m per day · National avg: 28m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +82% above Wyoming average

Capacity and availability

Residents per day
55
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
112 days
Bed community size
66-bed community Rank #18 / 31Bed count — State benchmarkedThis home is ranked 18th out of 31 homes we track in Wyoming for bed count. Shows this facility's certified or reported bed count compared to other Wyoming facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 70 / 100 Rank #7 / 51Walk Score — State benchmarkedThis home is ranked 7th out of 51 homes we track in Wyoming for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wyoming facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
83%
Rank #8 / 26Occupancy rate — State benchmarkedThis home is ranked 8th out of 26 homes we track in Wyoming for occupancy. Shows this facility's occupancy rate versus the Wyoming average, with its Statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wyoming average: 74.2%
Occupied beds
55 / 66
Average occupied beds in Wyoming homes 54 beds

License Details

Facility TypeNursing Home
StatusActive
CountyFremont
License Number15338
CMS Certification Number535034

Ownership & Operating Entity

Westward Heights Care Center is administered by Caitlin Delbridge.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingShayna Goff

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Contact Information

Fax307-332-3690

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Chapel
Activities
Transportation
Wi-Fi
Salon
Deluxe Private Rooms
Delicious Meals And Snacks
Specific ProgramsShort-Term Rehab / Sub-Acute Care, Skilled Nursing / Long-Term Care, Specialized Options, Outpatient Therapies, Restorative Programs, Medicare Certified, Hospice
Religious Services

Contact Westward Heights Care Center

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 4

State average 5.6

Last Health inspection on Mar 2025

Total health citations
8 Rank #1 / 12Health citations — State benchmarkedThis home is ranked 1st out of 12 homes we track in Wyoming for health citations. Shows this facility's total health deficiency citations benchmarked to the Wyoming State average, with a ranking across all 12 WY facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 18.9

Citations per inspection
2 Rank #1 / 12Citations per inspection — State benchmarkedThis home is ranked 1st out of 12 homes we track in Wyoming for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wyoming mean across 12 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.4

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 8 citations resulted from standard inspections; and 2 of 8 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2

Serious health citations
0
100% better than State average

State average: 1.8

0 critical citations State average: 0.2
0 serious citations State average: 1.8
7 moderate citations State average: 16.4
1 minor citation State average: 0.6
Citations history (last 4 years)
Infection Control moderate citation Mar 27, 2025
Corrected
Pharmacy moderate citation Mar 27, 2025
Corrected
Abuse/Neglect moderate citation Jan 14, 2025
Corrected
Quality of Care moderate citation Jan 14, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 86
Employees 76
Contractors 10
Staff to resident ratio 1.56 : 1
0% compared with Wyoming average
Wyoming average ratio: 1.64 : 1 Wyoming average ratio: 1.64 : 1See full Wyoming ranking
Avg staff/day 29
Average shift 8.2 hours
0% compared with Wyoming average
Wyoming average: 8.4 hours Wyoming average shift: 8.4 hoursSee full Wyoming ranking
Total staff hours (quarter) 21,758

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 18 RN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 2 LPN Staff are full-time employees. No contractors work on this role. 2
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 12.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 44 CNA Staff are full-time employees. No contractors work on this role. 44
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7.4%

1,615 contractor hours this quarter

Physical Therapy Aide: 3 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1 Qualified Social Worker: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4404410,49592100%8.3
Registered Nurse180183,13192100%9
Clinical Nurse Specialist3031,5608390%8.2
Other Dietary Services Staff3031,3359098%7.6
Medication Aide/Technician3031,2748997%10.6
Licensed Practical Nurse2028245964%12.7
Administrator1015286672%8
Nurse Practitioner1015286672%8
Respiratory Therapy Technician0224776470%7.2
Dental Services Staff1014686267%7.5
Physical Therapy Assistant0223496773%5.2
Speech Language Pathologist0113355762%5.9
Physical Therapy Aide0333236571%4.6
Qualified Social Worker0111182729%4.4
Medical Director011132628%0.5
44 Certified Nursing Assistant
% of Days 100%
18 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 90%
3 Other Dietary Services Staff
% of Days 98%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
13% better than Wyoming average

Wyoming average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.7
15% better than Wyoming average

Wyoming average: 20.8

Long-stay resident measures
Above average Wyoming avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.6%
17% better than Wyoming average

Wyoming average: 20.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.3%
In line with Wyoming average

Wyoming average: 19.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.3%
21% better than Wyoming average

Wyoming average: 23.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
32% worse than Wyoming average

Wyoming average: 4.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.4%
72% better than Wyoming average

Wyoming average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Wyoming average

Wyoming average: 3.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.7%
28% better than Wyoming average

Wyoming average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
91% better than Wyoming average

Wyoming average: 6.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.0%
74% better than Wyoming average

Wyoming average: 22.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Wyoming average

Wyoming average: 94.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Wyoming average

Wyoming average: 94.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.00
23% better than Wyoming average

Wyoming average: 1.30

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.37
8% worse than Wyoming average

Wyoming average: 2.19

Short-stay resident measures
Above average Wyoming avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.4%
24% better than Wyoming average

Wyoming average: 74.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wyoming average

Wyoming average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
25% better than Wyoming average

Wyoming average: 77.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.7%
10% better than Wyoming average

Wyoming average: 20.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 22.3%
63% worse than Wyoming average

Wyoming average: 13.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Wyoming average

Wyoming average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 34.7%
35% worse than Wyoming average

Wyoming average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 65.7%
30% better than Wyoming average

Wyoming average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 55
Medicare
8
14.5% of residents
Medicaid
32
58.2% of residents
Private pay or other
15
27.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$141.5K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M Rank #6 / 9Net patient revenue — State benchmarkedThis home is ranked 6th out of 9 homes we track in Wyoming. Shows this facility's net patient revenue compared to the Wyoming average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$141.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$248.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #6 / 9Payroll costs — State benchmarkedThis home is ranked 6th out of 9 homes we track in Wyoming. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wyoming average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$4.3M 60.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #5 / 9Payroll % of net patient revenue — State benchmarkedThis home is ranked 5th out of 9 homes we track in Wyoming. Shows payroll as a percentage of net patient revenue versus the Wyoming average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.3M
How we calculate these figures

This home is administered by Caitlin Delbridge.

This home is owned by Westward Heights Corp

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 535034

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (56% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
160 total

Coverage residents most often arrive under.

Medicare 56%
Private pay 28%
Medicaid 16%
Discharges
169 total

Coverage residents most often leave under.

Medicare 46%
Private pay 30%
Medicaid 24%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Westward Heights Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Lander's city center to Westward Heights Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Westward Heights Care Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WY Dept. of Health (WDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Wyoming average is: 60.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Life Care Center of Cheyenne ★ ★ ★ ★ ★
NH
SNF
Cheyenne
160
Facility 160
WY AVG 82
Rank #2 / 31
74.1%
Facility 74.1%
WY AVG 68.2%
Rank #10 / 26
+9%
3.63
Facility 3.63
WY AVG 4.53
Rank #10 / 13
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +9%-20%
$0
Facility $0
WY AVG $42.4k
Rank #1 / 13
13
Facility 13
WY AVG 18.9
Rank #4 / 12
3.3
Facility 3.3
WY AVG 3.4
Rank #6 / 12
1119-
43
Facility 43
WY AVG 47
Rank #31 / 51
Clint Scearce
$15.7MFiscal year ending 12/2023
Facility $15.7MFiscal year ending 12/2023
WY AVG $8.9M
Rank #1 / 9
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
WY AVG $5.4M
Rank #1 / 9
62.5%Fiscal year ending 12/2023
Facility 62.5%Fiscal year ending 12/2023
WY AVG 60.5%
Rank #4 / 9
535032
Life Care Center of Casper – Nursing Home ★ ★ ★ ★ ★
NH
SNF
Casper
120
Facility 120
WY AVG 82
Rank #5 / 31
61.8%
Facility 61.8%
WY AVG 68.2%
Rank #17 / 26
-9%
4.28
Facility 4.28
WY AVG 4.53
Rank #4 / 13
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +34%-5%
$0
Facility $0
WY AVG $42.4k
Rank #1 / 13
15
Facility 15
WY AVG 18.9
Rank #5 / 12
3.0
Facility 3.0
WY AVG 3.4
Rank #4 / 12
-74-
45
Facility 45
WY AVG 47
Rank #30 / 51
Ainsley Huber
$11.1MFiscal year ending 06/2024
Facility $11.1MFiscal year ending 06/2024
WY AVG $8.9M
Rank #2 / 9
$7.5MFiscal year ending 06/2024
Facility $7.5MFiscal year ending 06/2024
WY AVG $5.4M
Rank #2 / 9
67.4%Fiscal year ending 06/2024
Facility 67.4%Fiscal year ending 06/2024
WY AVG 60.5%
Rank #2 / 9
535049
Westward Heights Care Center ★ ★ ★ ★ ☆
NH
RC
SNF
Lander
66
Facility 66
WY AVG 82
Rank #18 / 31
83.3%
Facility 83.3%
WY AVG 68.2%
Rank #8 / 26
+22%
4.52
Facility 4.52
WY AVG 4.53
Rank #3 / 13
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +42%0%
$0
Facility $0
WY AVG $42.4k
Rank #1 / 13
8
Facility 8
WY AVG 18.9
Rank #1 / 12
2.0
Facility 2.0
WY AVG 3.4
Rank #1 / 12
-55-
70
Facility 70
WY AVG 47
Rank #7 / 51
Westward Heights Corp
$7.1MFiscal year ending 12/2023
Facility $7.1MFiscal year ending 12/2023
WY AVG $8.9M
Rank #6 / 9
$4.3MFiscal year ending 12/2023
Facility $4.3MFiscal year ending 12/2023
WY AVG $5.4M
Rank #6 / 9
60.3%Fiscal year ending 12/2023
Facility 60.3%Fiscal year ending 12/2023
WY AVG 60.5%
Rank #5 / 9
535034
Morning Star Care Center ★ ★ ★ ★ ☆
NH
HOS
RC
SNF
Fort Washakie
45
Facility 45
WY AVG 82
Rank #24 / 31
60.0%
Facility 60.0%
WY AVG 68.2%
Rank #18 / 26
-12%
6.31
Facility 6.31
WY AVG 4.53
Rank #1 / 13
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ +28%+39%
$5.2k
Facility $5.2k
WY AVG $42.4k
Rank #6 / 13
16
Facility 16
WY AVG 18.9
Rank #7 / 12
4.0
Facility 4.0
WY AVG 3.4
Rank #10 / 12
-27-
13
Facility 13
WY AVG 47
Rank #45 / 51
Morning Star Care Center
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
WY AVG $8.9M
Rank #8 / 9
$2.5MFiscal year ending 12/2023
Facility $2.5MFiscal year ending 12/2023
WY AVG $5.4M
Rank #9 / 9
48%Fiscal year ending 12/2023
Facility 48%Fiscal year ending 12/2023
WY AVG 60.5%
Rank #9 / 9
535050
Sage View Care Center ★ ★ ★ ☆ ☆
NH
MC
RC
SNF
Rock Springs
82
Facility 82
WY AVG 82
Rank #17 / 31
47.6%
Facility 47.6%
WY AVG 68.2%
Rank #23 / 26
-30%
3.43
Facility 3.43
WY AVG 4.53
Rank #11 / 13
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -25%-24%
$12.7k
Facility $12.7k
WY AVG $42.4k
Rank #8 / 13
11
Facility 11
WY AVG 18.9
Rank #3 / 12
2.2
Facility 2.2
WY AVG 3.4
Rank #3 / 12
-39A+
10
Facility 10
WY AVG 47
Rank #49 / 51
-$5.8M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.42.6%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.535056
Nursing Home Explorer

Frequently Asked Questions about Westward Heights Care Center

Who is the Director of Nursing at Westward Heights Care Center?

Shayna Goff is the Director of Nursing at Westward Heights Care Center.

Is Westward Heights Care Center in a walkable area?

Westward Heights Care Center has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Westward Heights Care Center?

According to WY state health department records, Westward Heights Care Center's license number is 15338.

What is the occupancy rate at Westward Heights Care Center?

Westward Heights Care Center's occupancy is 83%.

Are pets allowed at Westward Heights Care Center?

No, Westward Heights Care Center has a no-pet policy.

What is the best email address for Westward Heights Care Center?

The team at Westward Heights Care Center can be reached at westwardheightscarecenter@vhsmail.com.

Does Westward Heights Care Center operate as a for-profit or non-profit?

Westward Heights Care Center is registered as a non-profit in WY.

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