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Redbanks
Nursing Home, Hospice Care, Independent Living & Memory Care · Henderson, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Redbanks

Nursing Home, Hospice Care, Independent Living & Memory Care · Henderson, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Redbanks accepts Medicare, Medicaid, and private pay.

Inspection History

In Kentucky, the Cabinet for Health and Family Services, Office of Inspector General is the regulatory authority that conducts inspections and investigates complaints in all long-term care homes.

Since 2019 · 7 years of data 18 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Kentucky state average
Overall vs. KY average 2 Worse Metrics worse than Kentucky average:
• Total deficiencies (200% above)
• Deficiencies per year (189% above)
0 Better No metrics in this bucket.
Latest Inspection June 12, 2025 Renewal

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility KY Average vs. KY Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 18 6 This facility has 200% more total deficiencies than a typical Kentucky assisted living residence (18 vs. KY avg 6).↑ 200% worse
Deficiencies per year Info Average deficiencies per year since 2019. 2.6 0.9 This facility has 189% more deficiencies per year than a typical Kentucky assisted living residence (2.6 vs. KY avg 0.9).↑ 189% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 12, 2025 inspection found 3 deficiencies in medication labeling, food storage, and infection control, showing failure to maintain proper safety and hygiene standards.
  • Deficiencies included unlabeled expired drugs and supplements, improperly stored and expired foods, and inadequate infection prevention practices like poor PPE use and isolation precautions.
  • The facility was not in substantial compliance with federal regulations under 42 CFR 483 subpart B during the recertification survey.

Health Inspection History

Inspections since 2019
Total health inspections 3

State average N/A


Last Health inspection on Jun 2025

Total health citations
13 Rank #106 / 195Health citations — State benchmarkedThis home is ranked 106th out of 195 homes in Kentucky. Shows this facility's total health deficiency citations benchmarked to the Kentucky State average, with a ranking across all 195 KY facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
4.33 Rank #104 / 195Citations per inspection — State benchmarkedThis home is ranked 104th out of 195 homes in Kentucky. Shows average deficiency citations per CMS inspection for this facility versus the Kentucky mean across 195 facilities with citation data. Lower is better.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 13 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

13 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 7 years)
Infection Control moderate citation Jun 12, 2025
Corrected

Nutrition moderate citation Jun 12, 2025
Corrected

Pharmacy moderate citation Jun 12, 2025
Corrected

Quality of Care moderate citation Mar 13, 2020
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 265
Employees 185
Contractors 80
Staff to resident ratio 2.01 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 87
Average shift 8.5 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 68,161

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 13 RN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 41 total: 11 full-time employees and 30 contractors. 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 142 total: 116 full-time employees and 26 contractors. 142
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

18.1%

12,354 contractor hours this quarter

Licensed Practical Nurse: 30 Certified Nursing Assistant: 26 Physical Therapy Aide: 6 Speech Language Pathologist: 5 Qualified Social Worker: 4 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 116 26 142 36,505 92 100% 8.5
Licensed Practical Nurse 11 30 41 8,320 92 100% 10.1
Registered Nurse 13 0 13 5,281 92 100% 9.5
Medication Aide/Technician 17 0 17 5,051 92 100% 10.7
Other Dietary Services Staff 13 0 13 2,946 92 100% 7
RN Director of Nursing 4 0 4 1,833 69 75% 7.9
Clinical Nurse Specialist 3 0 3 1,034 65 71% 8.2
Physical Therapy Aide 0 6 6 978 78 85% 4.7
Dental Services Staff 2 0 2 948 66 72% 7.7
Dietitian 2 0 2 912 65 71% 7.8
Administrator 2 0 2 896 64 70% 8
Speech Language Pathologist 0 5 5 775 65 71% 5.3
Mental Health Service Worker 1 0 1 520 65 71% 8
Qualified Social Worker 0 4 4 499 66 72% 5.4
Nurse Practitioner 1 0 1 490 61 66% 8
Respiratory Therapy Technician 0 4 4 402 78 85% 4.5
Occupational Therapy Aide 0 1 1 400 50 54% 8
Physical Therapy Assistant 0 2 2 262 37 40% 7.1
Occupational Therapy Assistant 0 1 1 58 11 12% 5.3
Medical Director 0 1 1 52 10 11% 5.2
142 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
13 Registered Nurse
% of Days 100%
17 Medication Aide/Technician
% of Days 100%
13 Other Dietary Services Staff
% of Days 100%
4 RN Director of Nursing
% of Days 75%
3 Clinical Nurse Specialist
% of Days 71%
6 Physical Therapy Aide
% of Days 85%
2 Dental Services Staff
% of Days 72%
2 Dietitian
% of Days 71%
2 Administrator
% of Days 70%
5 Speech Language Pathologist
% of Days 71%
1 Mental Health Service Worker
% of Days 71%
4 Qualified Social Worker
% of Days 72%
1 Nurse Practitioner
% of Days 66%
4 Respiratory Therapy Technician
% of Days 85%
1 Occupational Therapy Aide
% of Days 54%
2 Physical Therapy Assistant
% of Days 40%
1 Occupational Therapy Assistant
% of Days 12%
1 Medical Director
% of Days 11%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.3
56% worse than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
69% worse than State average

State average: 18.9

Long-stay resident measures
Significantly below average State avg: 3.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.5%
52% worse than State average

State average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 40.9%
108% worse than State average

State average: 19.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.7%
45% worse than State average

State average: 20.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
44% better than State average

State average: 3.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.0%
5% worse than State average

State average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.6%
37% worse than State average

State average: 1.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.0%
In line with State average

State average: 6.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.8%
87% better than State average

State average: 14.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.2%
62% worse than State average

State average: 15.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 73.4%
22% worse than State average

State average: 93.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 68.2%
29% worse than State average

State average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.66
42% worse than State average

State average: 1.87

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.31
5% worse than State average

State average: 2.19

Short-stay resident measures
Average State avg: 2.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.0%
In line with State average

State average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.7%
39% worse than State average

State average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.1%
In line with State average

State average: 83.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.7%
20% better than State average

State average: 24.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.5%
46% better than State average

State average: 13.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 38.0%
29% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.4%
8% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

63% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

29% of new residents, often for short stays.

Typical stay 9 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 132
Medicare
25
18.9% of residents
Medicaid
82
62.1% of residents
Private pay or other
25
18.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M Rank #9 / 197Revenue — State benchmarkedThis home is ranked 9th out of 197 homes in Kentucky. Shows this facility's annual revenue compared to the Kentucky average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$3.0M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #11 / 197Payroll — State benchmarkedThis home is ranked 11th out of 197 homes in Kentucky. Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.3M 60.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #105 / 197Payroll % — State benchmarkedThis home is ranked 105th out of 197 homes in Kentucky. Shows payroll as a percentage of revenue versus the Kentucky average. Well-run Kentucky facilities typically land around 51–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$16.8M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
202 total

Coverage residents most often arrive under.

Medicare 63%
Private pay 29%
Medicaid 8%
Discharges
235 total

Coverage residents most often leave under.

Medicare 49%
Private pay 42%
Medicaid 9%

Places of interest near Redbanks

Address 0.0 miles from city center Info Estimated distance in miles from Henderson's city center to Redbanks's address, calculated via Google Maps.

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Frequently Asked Questions about Redbanks

Who is the owner of Redbanks?

Redbanks is legally operated by Henderson County Health Care Corporation, and administered by Shari Newton.

Is Redbanks in a walkable area?

Redbanks has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Redbanks?

According to KY state health department records, Redbanks's license number is 100423.

What is the occupancy rate at Redbanks?

Redbanks's occupancy is 59%.

Does Redbanks operate as a for-profit or non-profit?

Redbanks is registered as a for-profit in KY.

Who is the administrator of Redbanks?

Shari Newton is the administrator of Redbanks.

How many beds does Redbanks have?

Redbanks has 222 beds.

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