Redbanks
Nursing Home, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Henderson, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Redbanks

Nursing Home, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Henderson, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Redbanks accepts Medicare, Medicaid, and private pay.

Inspection History

In Kentucky, the Cabinet for Health and Family Services, Office of Inspector General is the regulatory authority that conducts inspections and investigates complaints in all long-term care homes.

Since 2019 · 7 years of data 18 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Kentucky state average
Overall vs. KY average 1 Worse Metrics worse than Kentucky average:
• Total deficiencies (200% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityKY Averagevs. KY Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 186 This facility has 200% more total deficiencies than a typical Kentucky nursing home (18 vs. KY avg 6).↑ 200% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 12, 2025 inspection found 3 deficiencies in medication labeling, food storage, and infection control, showing failure to maintain proper safety and hygiene standards.
  • Deficiencies included unlabeled expired drugs and supplements, improperly stored and expired foods, and inadequate infection prevention practices like poor PPE use and isolation precautions.
  • The facility was not in substantial compliance with federal regulations under 42 CFR 483 subpart B during the recertification survey.

Health Inspection History

Inspections since 2019
Total health inspections 3

State average 2.9


Last Health inspection on Jun 2025

Total health citations
13 Rank #103 / 191Health citations — State benchmarkedThis home is ranked 103rd out of 191 homes in Kentucky for health citations. Shows this facility's total health deficiency citations benchmarked to the Kentucky State average, with a ranking across all 191 KY facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 13.5

Citations per inspection
4.33 Rank #101 / 191Citations per inspection — State benchmarkedThis home is ranked 101st out of 191 homes in Kentucky for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Kentucky mean across 191 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.4


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 13 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than State average

State average: 1.1


Serious health citations
0
100% better than State average

State average: 0.6

0 critical citations State average: 1.1

0 serious citations State average: 0.6

13 moderate citations State average: 11.6

0 minor citations State average: 0.1
Citations history (last 7 years)
Infection Control moderate citation Jun 12, 2025
Corrected

Nutrition moderate citation Jun 12, 2025
Corrected

Pharmacy moderate citation Jun 12, 2025
Corrected

Quality of Care moderate citation Mar 13, 2020
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 265
Employees 185
Contractors 80
Staff to resident ratio 2.01 : 1
17% more staff per resident than Kentucky average
Kentucky average ratio: 1.72 : 1 Kentucky average ratio: 1.72 : 1See full Kentucky ranking
Avg staff/day 87
Average shift 8.5 hours
0% compared with Kentucky average
Kentucky average: 8.5 hours Kentucky average shift: 8.5 hoursSee full Kentucky ranking
Total staff hours (quarter) 68,161

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 13 RN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 41 total: 11 full-time employees and 30 contractors. 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 142 total: 116 full-time employees and 26 contractors. 142
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

18.1%

12,354 contractor hours this quarter

Licensed Practical Nurse: 30 Certified Nursing Assistant: 26 Physical Therapy Aide: 6 Speech Language Pathologist: 5 Qualified Social Worker: 4 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant1162614236,50592100%8.5
Licensed Practical Nurse1130418,32092100%10.1
Registered Nurse130135,28192100%9.5
Medication Aide/Technician170175,05192100%10.7
Other Dietary Services Staff130132,94692100%7
RN Director of Nursing4041,8336975%7.9
Clinical Nurse Specialist3031,0346571%8.2
Physical Therapy Aide0669787885%4.7
Dental Services Staff2029486672%7.7
Dietitian2029126571%7.8
Administrator2028966470%8
Speech Language Pathologist0557756571%5.3
Mental Health Service Worker1015206571%8
Qualified Social Worker0444996672%5.4
Nurse Practitioner1014906166%8
Respiratory Therapy Technician0444027885%4.5
Occupational Therapy Aide0114005054%8
Physical Therapy Assistant0222623740%7.1
Occupational Therapy Assistant011581112%5.3
Medical Director011521011%5.2
142 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
13 Registered Nurse
% of Days 100%
17 Medication Aide/Technician
% of Days 100%
13 Other Dietary Services Staff
% of Days 100%
4 RN Director of Nursing
% of Days 75%
3 Clinical Nurse Specialist
% of Days 71%
6 Physical Therapy Aide
% of Days 85%
2 Dental Services Staff
% of Days 72%
2 Dietitian
% of Days 71%
2 Administrator
% of Days 70%
5 Speech Language Pathologist
% of Days 71%
1 Mental Health Service Worker
% of Days 71%
4 Qualified Social Worker
% of Days 72%
1 Nurse Practitioner
% of Days 66%
4 Respiratory Therapy Technician
% of Days 85%
1 Occupational Therapy Aide
% of Days 54%
2 Physical Therapy Assistant
% of Days 40%
1 Occupational Therapy Assistant
% of Days 12%
1 Medical Director
% of Days 11%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.3
56% worse than Kentucky average

Kentucky average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
69% worse than Kentucky average

Kentucky average: 18.9

Long-stay resident measures
Significantly below average Kentucky avg: 3.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.5%
52% worse than Kentucky average

Kentucky average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 40.9%
108% worse than Kentucky average

Kentucky average: 19.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.7%
45% worse than Kentucky average

Kentucky average: 20.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
44% better than Kentucky average

Kentucky average: 3.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.0%
5% worse than Kentucky average

Kentucky average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.6%
37% worse than Kentucky average

Kentucky average: 1.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.0%
In line with Kentucky average

Kentucky average: 6.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.8%
87% better than Kentucky average

Kentucky average: 14.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.2%
62% worse than Kentucky average

Kentucky average: 15.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 73.4%
22% worse than Kentucky average

Kentucky average: 93.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 68.2%
29% worse than Kentucky average

Kentucky average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.66
42% worse than Kentucky average

Kentucky average: 1.87

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.31
5% worse than Kentucky average

Kentucky average: 2.19

Short-stay resident measures
Average Kentucky avg: 2.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.0%
In line with Kentucky average

Kentucky average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.7%
39% worse than Kentucky average

Kentucky average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.1%
In line with Kentucky average

Kentucky average: 83.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.7%
20% better than Kentucky average

Kentucky average: 24.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.5%
46% better than Kentucky average

Kentucky average: 13.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Kentucky average

Kentucky average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 38.0%
29% worse than Kentucky average

Kentucky average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.4%
8% worse than Kentucky average

Kentucky average: 50.6%

Breakdown by payment type

Medicare

63% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

29% of new residents, often for short stays.

Typical stay 9 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 132
Medicare
25
18.9% of residents
Medicaid
82
62.1% of residents
Private pay or other
25
18.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M Rank #9 / 192Revenue — State benchmarkedThis home is ranked 9th out of 192 homes in Kentucky for revenue. Shows this facility's annual revenue compared to the Kentucky average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$3.0M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #13 / 192Payroll — State benchmarkedThis home is ranked 13th out of 192 homes in Kentucky for payroll. Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.3M 60.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #101 / 192Payroll % — State benchmarkedThis home is ranked 101st out of 192 homes in Kentucky for payroll %. Shows payroll as a percentage of revenue versus the Kentucky average. Well-run Kentucky facilities typically land around 50–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$16.8M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
202 total

Coverage residents most often arrive under.

Medicare 63%
Private pay 29%
Medicaid 8%
Discharges
235 total

Coverage residents most often leave under.

Medicare 49%
Private pay 42%
Medicaid 9%

Places of interest near Redbanks

Address 0.0 miles from city center Info Estimated distance in miles from Henderson's city center to Redbanks's address, calculated via Google Maps.

Calculate Travel Distance to Redbanks

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the KY Cabinet for Health & Family Services (CHFS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Redbanks Colonial Terrace
NH
IL
MC
SNF
Sebree
87
Facility 87
KY AVG 82
Rank #149 / 341
92.0%
Facility 92.0%
KY AVG 84.3
Rank #58 / 168
+9%
3.91
Facility 3.91
KY AVG 3.75
Rank #35 / 189
-17%+4%
$0
Facility $0
KY AVG $65.4k
Rank #1 / 195
6
Facility 6
KY AVG 13.5
Rank #28 / 191
3.0
Facility 3.0
KY AVG 4.4
Rank #47 / 191
-80A+
41
Facility 41
KY AVG 41
Rank #220 / 423
Henderson County Health Care Corporation
$5.8MFiscal year ending 06/2024
Facility $5.8MFiscal year ending 06/2024
KY AVG $10.5M
Rank #149 / 192
$3.6MFiscal year ending 06/2024
Facility $3.6MFiscal year ending 06/2024
KY AVG $4.0M
Rank #135 / 192
62.3%Fiscal year ending 06/2024
Facility 62.3%Fiscal year ending 06/2024
KY AVG 40.7%
Rank #73 / 192
185291
Middlesboro Nursing and Rehabilitation Facility
NH
SNF
Middlesboro
95
Facility 95
KY AVG 82
Rank #116 / 341
96.6%
Facility 96.6%
KY AVG 84.3
Rank #17 / 168
+15%
3.34
Facility 3.34
KY AVG 3.75
Rank #91 / 189
-26%-11%
$0
Facility $0
KY AVG $65.4k
Rank #1 / 195
1
Facility 1
KY AVG 13.5
Rank #1 / 191
1.0
Facility 1.0
KY AVG 4.4
Rank #1 / 191
-92-
62
Facility 62
KY AVG 41
Rank #88 / 423
Melissa Robbins
$10.6MFiscal year ending 12/2023
Facility $10.6MFiscal year ending 12/2023
KY AVG $10.5M
Rank #68 / 192
$4.6MFiscal year ending 12/2023
Facility $4.6MFiscal year ending 12/2023
KY AVG $4.0M
Rank #98 / 192
43.5%Fiscal year ending 12/2023
Facility 43.5%Fiscal year ending 12/2023
KY AVG 40.7%
Rank #161 / 192
185240
Maysville Nursing and Rehabilitation Facility
NH
SNF
Maysville
130
Facility 130
KY AVG 82
Rank #37 / 341
88.5%
Facility 88.5%
KY AVG 84.3
Rank #87 / 168
+5%
3.07
Facility 3.07
KY AVG 3.75
Rank #137 / 189
-49%-18%
$0
Facility $0
KY AVG $65.4k
Rank #1 / 195
4
Facility 4
KY AVG 13.5
Rank #10 / 191
4.0
Facility 4.0
KY AVG 4.4
Rank #89 / 191
-115-
55
Facility 55
KY AVG 41
Rank #126 / 423
-
$13.3MFiscal year ending 12/2023
Facility $13.3MFiscal year ending 12/2023
KY AVG $10.5M
Rank #37 / 192
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
KY AVG $4.0M
Rank #57 / 192
45.2%Fiscal year ending 12/2023
Facility 45.2%Fiscal year ending 12/2023
KY AVG 40.7%
Rank #137 / 192
185207
Rockcastle Regional Hospital and Respiratory Care
NH
SNF
Mount Vernon
143
Facility 143
KY AVG 82
Rank #26 / 341
82.5%
Facility 82.5%
KY AVG 84.3
Rank #122 / 168
-2%
2.36
Facility 2.36
KY AVG 3.75
Rank #181 / 189
+103%-37%
$0
Facility $0
KY AVG $65.4k
Rank #1 / 195
4
Facility 4
KY AVG 13.5
Rank #10 / 191
2.0
Facility 2.0
KY AVG 4.4
Rank #16 / 191
-118-
49
Facility 49
KY AVG 41
Rank #170 / 423
----185157
Redbanks
NH
HOS
IL
MC
SNF
Henderson
222
Facility 222
KY AVG 82
Rank #5 / 341
59.0%
Facility 59.0%
KY AVG 84.3
Rank #155 / 168
-30%
4.85
Facility 4.85
KY AVG 3.75
Rank #13 / 189
-54%+29%
$0
Facility $0
KY AVG $65.4k
Rank #1 / 195
13
Facility 13
KY AVG 13.5
Rank #103 / 191
4.3
Facility 4.3
KY AVG 4.4
Rank #101 / 191
-131-
76
Facility 76
KY AVG 41
Rank #22 / 423
Eric Brown
$15.2MFiscal year ending 06/2024
Facility $15.2MFiscal year ending 06/2024
KY AVG $10.5M
Rank #9 / 192
$9.3MFiscal year ending 06/2024
Facility $9.3MFiscal year ending 06/2024
KY AVG $4.0M
Rank #13 / 192
60.9%Fiscal year ending 06/2024
Facility 60.9%Fiscal year ending 06/2024
KY AVG 40.7%
Rank #101 / 192
185124

Frequently Asked Questions about Redbanks

Who is the owner of Redbanks?

Redbanks is legally operated by Henderson County Health Care Corporation, and administered by Shari Newton.

Is Redbanks in a walkable area?

Redbanks has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Redbanks?

According to KY state health department records, Redbanks's license number is 100423.

What is the occupancy rate at Redbanks?

Redbanks's occupancy is 59%.

How long has Redbanks been in business?

Redbanks has been operating for approximately 53 years, based on available licensing and registration records.

Are pets allowed at Redbanks?

No, Redbanks has a no-pet policy.

Does Redbanks operate as a for-profit or non-profit?

Redbanks is registered as a for-profit in KY.

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