Show Inspection Reports
Total Health inspections
2
59% below State average
State average:
4.9
Last Health inspection on Apr 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Westhaven Community
Westhaven Community is an Assisted Living Home in Iowa
Westhaven Community is an Assisted Living Home in Iowa
Westhaven Community
Westhaven Community is an Assisted Living Home in Iowa
Westhaven Community is an Assisted Living Home in Iowa
Westhaven Community is a warm and inviting home located in Boone, Iowa. It offers a range of care options including Independent Living, Assisted Living, and Skilled Care. The community is dedicated to providing compassionate support and fostering a sense of belonging for all residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
40
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
54.1%
Residents per day (avg)
46
Occupancy rate
54.1%
Residents per day (avg)
46
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
61% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
9 years
Finances and operations
Voluntary non-profit home
Church
Home revenue
$7.4M
Operating deficit
-$424.4K
Voluntary non-profit home
Church
Home revenue
$7,428,252.00
Operating deficit
$-424,423.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.9M
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
14 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
Occupancy Rate
43%
Occupied Beds
17 of 40
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
Assisted Living Programs
License Date
September 9, 2011
Additional licensing details
License number:
S0321
CMS Certification Number:
165498
County:
Boone
Ownership & operating entity
Westhaven Community is administrated by Breanna Streeter.
Owner name:
No Related Entities Found
Care Services
Independent Living
Skilled Nursing
Contact Information
Email:
[email protected]
Fax:
5154327882
Amenities & Lifestyle
Programs & Activities
Specific Programs
Living Options, Career Opportunities, Contact Us
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
9 visits/inspections
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Latest inspection
Date:September 30, 2025
4 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Assisted Living around Iowa
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Cornerstone AL
-20%
+4%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IA 504013412
180
No
84
GOOD SHEPHERD GERIATRIC CENTER INC
77.4%
$20,387,781.00
$9,463,841.00
46.4%
157.50
4.4537
1
32
3
-20%+4%+3%-
Westhaven Community
-45%
+24%
-28%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IA 50036
100
No
-
WESTHAVEN COMMUNITY A MINISTRY OF THE EVANGELICAL FREE CHURCH
54.1%
$6,052,323.00
$3,443,783.00
56.9%
46.20
5.3259
1
13
1
-45%+24%-28%-
Crown Pointe Estates AL Memory Care
-47%
+35%
+20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IA 51250
99
No
-
SIOUX CENTER HEALTH
90.9%
$9,650,835.00
$5,472,486.00
56.7%
91.80
5.8182
2
21
1
-47%+35%+20%-
Courtyard Terrace Assisted
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boone
50
Yes
37
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Avoca Lodge Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Avoca
40
No
0
-
-
-
-
-
-
-
-
-
-
-
-
Semi-Private / 1 Bed
Cornerstone AL
Type of care:
SNF
AL
Community:
IA 504013412
Bed Count:
180
Pets Allowed:
No
Operator:
GOOD SHEPHERD GERIATRIC CENTER INC
CCN:
165072
Occupancy:
77.4%
Home Revenue:
$20,387,781.00
Payroll Costs:
$9,463,841.00
Payroll %:
46.4%
Avg Residents/Day:
157.50
Overall Rating:
Adj Nurse Hours:
4.4537
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
32
Severe Citations:
3
RN share vs State Avg:
-20%
-20%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
+3%
+3%
Westhaven Community
Type of care:
SNF
AL
Community:
IA 50036
Bed Count:
100
Pets Allowed:
No
Operator:
WESTHAVEN COMMUNITY A MINISTRY OF THE EVANGELICAL FREE CHURCH
CCN:
165498
Occupancy:
54.1%
Home Revenue:
$6,052,323.00
Payroll Costs:
$3,443,783.00
Payroll %:
56.9%
Avg Residents/Day:
46.20
Overall Rating:
Adj Nurse Hours:
5.3259
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
13
Severe Citations:
1
RN share vs State Avg:
-45%
-45%
Staffing vs State Avg:
+24%
+24%
Occupancy vs State Avg:
-28%
-28%
Crown Pointe Estates AL Memory Care
Type of care:
SNF
AL
Community:
IA 51250
Bed Count:
99
Pets Allowed:
No
Operator:
SIOUX CENTER HEALTH
CCN:
165157
Occupancy:
90.9%
Home Revenue:
$9,650,835.00
Payroll Costs:
$5,472,486.00
Payroll %:
56.7%
Avg Residents/Day:
91.80
Overall Rating:
Adj Nurse Hours:
5.8182
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
21
Severe Citations:
1
RN share vs State Avg:
-47%
-47%
Staffing vs State Avg:
+35%
+35%
Occupancy vs State Avg:
+20%
+20%Places of interest near Westhaven Community
0.0 miles from city center
Boone, IA 50036
Calculate Travel Distance to Westhaven Community
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
110
Total Staff
61
Employees
49
Contractors
22,090
Total Hours (Quarter)
35
Avg Staff/Day
6.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 6.5 | No |
| Licensed Practical Nurse | 10 | 7.9 | Yes |
| Certified Nursing Assistant | 69 | 7.1 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
87 staff
7.2hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
9 staff
4.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
1.8hs shift avg
Dietary Services ⓘ
5 staff
6.4hs shift avg
Other Services ⓘ
1 staff
4.1hs shift avg
Contractor Analysis
14.6%
of total hours from contractors
3,233 contractor hours this quarter
Licensed Practical Nurse: 2
Physical Therapy Aide: 3
Certified Nursing Assistant: 34
Respiratory Therapy Technician: 1
Qualified Social Worker: 3
Physical Therapy Assistant: 1
Speech Language Pathologist: 2
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 35 | 34 | 69 | 12,769 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 8 | 2 | 10 | 2,376 | 91 | 100% | 7.9 |
| Registered Nurse | 7 | 0 | 7 | 1,711 | 91 | 100% | 6.5 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,691 | 86 | 95% | 6.4 |
| Nurse Practitioner | 2 | 0 | 2 | 1,000 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 298 | 59 | 65% | 5 |
| Dental Services Staff | 1 | 0 | 1 | 248 | 61 | 67% | 4.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 233 | 53 | 58% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 152 | 37 | 41% | 4.1 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 86 | 21 | 23% | 4.1 |
| Qualified Social Worker | 0 | 3 | 3 | 51 | 28 | 31% | 1.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 29 | 8 | 9% | 3.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 13 | 8 | 9% | 1.6 |
| Medical Director | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
Health Inspection History
Total Health citations
13
40% below State average
State average:
21.7
6.5 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
13 citations
Complaint investigations
1 citations
Breakdown of citations
Critical Health citations
1
67% above State average
State average:
0.6
Serious Health citations
0
100% below State average
State average:
0.9
Moderate Health citations
12
Minor Health citations
0
Citations history (last 3 years)
Infection Control moderate citation
Apr 03, 2025
Corrected
Pharmacy moderate citation
Apr 03, 2025
Corrected
Pharmacy moderate citation
Apr 03, 2025
Corrected
Pharmacy moderate citation
Apr 03, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
48
Total Residents
Medicare
5
(10.4%)
ⓘ
Medicaid
25
(52.1%)
ⓘ
Private Pay/Other
18
(37.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
9.1
11% better than Iowa average
Iowa average:
10.2
Functional decline score
22.5
Near Iowa average
Iowa average:
21.6
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
19.6%
4% above Iowa average.
Walking Ability Worsened
18.0%
9% below Iowa average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.8%
13% above Iowa average.
Safety & clinical stability
Falls with Major Injury
5.6%
54% above Iowa average.
High Risk Residents with Pressure Ulcers
2.2%
49% below Iowa average.
Urinary Tract Infection
0.5%
79% below Iowa average.
Emotional & behavioral wellbeing
Depressive Symptoms
1.6%
59% below Iowa average.
Antipsychotic Use
5.2%
73% below Iowa average.
Preventive care
Pneumococcal Vaccine
99.0%
5% above Iowa average.
Influenza Vaccine
100.0%
5% above Iowa average.
Nutrition & physical health
Lost Too Much Weight
0.0%
100% below Iowa average.Short-stay resident measures
Pneumococcal Vaccine
80.8%
5% worse than Iowa average
Antipsychotic medication increase
0.0%
100% better than Iowa average Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$7K
This home paid 84% less in fines than the state average.
Iowa average:
$48K
Number of Fines
1
This home received 41% fewer fines than the state average.
Iowa average:
1.7
Payment Denials
0
This home had 100% fewer payment denials than the state average.
Iowa average:
0.5
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Mar 30, 2023
$7K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Westhaven Community based on CMS SNF Cost Reports.
Occupancy Rate
54.1%
↓ 4.4pp vs 2022
Net Income
-$424,423
↑ ~$986K vs 2022
Total Payroll
$4,733,573
↑ ~$34K vs 2022
Profit Margin
-7.0%
↑ 16.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Iowa Seniors
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