Heritage Center
Nursing Home, Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Center

Nursing Home, Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heritage Center accepts Medicare, Medicaid, and private pay.

Overview of Heritage Center

Based in the neighborhood of Evansville, IN, Heritage Center is a trusted senior living community that aims to provide a relaxing and nurturing living environment for seniors who wish to live their retirement life in comfort. The community offers an array of care services for residents’ ever-changing needs, including enhanced assisted living, rehabilitation and therapy services, skilled, long term and short term nursing care. A dependable care team consisting of well-trained nurses are always on standby to offer various assistance and attend to residents’ needs and emergencies immediately, giving residents peace of mind.

Residents in the community are empowered to maintain an active and individual lifestyle that they prefer while enjoying a plethora of fun and engaging activities, events, celebrations, and programs. With access to various rehabilitation and therapeutic services, residents needing support with their recovery process are guaranteed to enjoy a speedy recovery and get back to their routines as soon as possible. Here, residents can age in place comfortably with all the care and support they need right outside their doors.

(812) 429-0700

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 33.6% Below IN avg. ▼ 33.6% Below IN avg.IN average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 26.7% Below IN avg. ▼ 26.7% Below IN avg.IN average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 17.6% Above IN avg. ▲ 17.6% Above IN avg.IN average: 2.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At IN avg. At IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident Info This home is ranked 61st out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46m per day
Rank #61 / 287Nurse hours — State benchmarkedThis home is ranked 61st out of 287 homes in Indiana. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 287 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Indiana avg (3h 32m per day)
vs Indiana avg
+6%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +19% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 30m per day ▼ 26% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 44m per day ▼ 5% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 42m per day ▲ 19% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 32m per day ▲ 10% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ■ Avg State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 23m per day ▼ 15% State avg: 27m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
129 days
Bed community size
172-bed community Rank #53 / 437Bed count — State benchmarkedThis home is ranked 53rd out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
46 years in operation Rank #11 / 378Years in operation — State benchmarkedThis home is ranked 11th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100 Rank #359 / 587Walk Score — State benchmarkedThis home is ranked 359th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
Rank #145 / 433Occupancy rate — State benchmarkedThis home is ranked 145th out of 433 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 433. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
129 / 172
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part
IssuanceFebruary 1, 2025
ExpirationJanuary 31, 2026
License Number25-000043-1

Ownership & Operating Entity

Heritage Center is legally operated by Pulaski Memorial Hospital, and administrated by Adam Strickland.

Profit StatusOther

Type Of Units

Medicare (SNF)
20 units
SNF/NF (Combined)
152 units
Total beds
172 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorGregory Rodocker
Director of NursingKimberly Eden
ContactMr. Mark Ambrose, CFO

Contact Information

Fax(812) 429-1849

Contact Heritage Center

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 42 deficiencies 1 complaint 15 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

1 point above the Indiana average for assisted living residences (83/100)

Rank #140 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 140th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 84 out of 100. Letter grade B. 1 point above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 3 Worse Metrics worse than Indiana average:
• Total deficiencies (17% above)
• Deficiencies per year (17% above)
• Deficiencies per inspection (47% above)
1 At Avg Metrics at Indiana average:
• Complaint visits (at IN avg)
6 Better Metrics better than Indiana average:
• Total visits (21% below)
• Inspections with deficiencies (43% below)
• Inspection deficiency rate (27% below)
• Inspections (38% below)
• Total complaints (80% below)
• Complaints per year (77% below)
Latest Inspection May 13, 2025 Life Safety

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4236 This facility has 17% more total deficiencies than a typical Indiana assisted living residence (42 vs. IN avg 36).↑ 17% worse Rank #209 / 386 Total deficiencies — State benchmarked This home is ranked 209th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool.
Deficiencies per year Info Average deficiencies per year since 2022. 10.59 This facility has 17% more deficiencies per year than a typical Indiana assisted living residence (10.5 vs. IN avg 9).↑ 17% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.81.9 This facility has 47% more deficiencies per inspection than a typical Indiana assisted living residence (2.8 vs. IN avg 1.9).↑ 47% worse Rank #208 / 386 Deficiencies per inspection — State benchmarked This home is ranked 208th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1519 This facility has 21% fewer total visits than a typical Indiana assisted living residence (15 vs. IN avg 19).↓ 21% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 47 This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 27%37% This facility has 10 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (27% vs. IN avg 37%).↓ 10% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 813 This facility has 38% fewer inspections than a typical Indiana assisted living residence (8 vs. IN avg 13).↓ 38% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 88 This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 13, 2025, found the facility in full compliance with Life Safety Code and Emergency Preparedness requirements, with no deficiencies cited.
  • The April 23, 2024 inspection cited three deficiencies including pressure ulcer prevention, fall prevention, and improper care and labeling of feeding tube extension tubing.
  • The November 1, 2023 complaint investigation substantiated failure to timely report an abuse allegation, resulting in one deficiency and corrective actions including staff termination and re-education.

Health Inspection History

Inspections since 2022
Total health inspections 4

Indiana average 6


Last Health inspection on Apr 2025

Total health citations
29 Rank #186 / 288Health citations — State benchmarkedThis home is ranked 186th out of 288 homes in Indiana. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 288 IN facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Indiana average 25

Citations per inspection
7.25 Rank #270 / 288Citations per inspection — State benchmarkedThis home is ranked 270th out of 288 homes in Indiana. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 288 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Indiana average

Indiana average: 0.2


Serious health citations
2
233% worse than Indiana average

Indiana average: 0.6

0 critical citations Indiana average: 0.2

2 serious citations Indiana average: 0.6

25 moderate citations Indiana average: 23.8

2 minor citations Indiana average: 0.4
Citations history (last 4 years)
Infection Control moderate citation Apr 25, 2025
Corrected

Infection Control moderate citation Apr 25, 2025
Corrected

Pharmacy moderate citation Apr 25, 2025
Corrected

Pharmacy moderate citation Apr 25, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 393
Employees 154
Contractors 239
Staff to resident ratio 2.83 : 1
2827238% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 83
Average shift 7.6 hours
0% compared with Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 58,111

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 46 total: 14 full-time employees and 32 contractors. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 80 total: 10 full-time employees and 70 contractors. 80
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 167 total: 59 full-time employees and 108 contractors. 167
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

26%

15,121 contractor hours this quarter

Certified Nursing Assistant: 108 Licensed Practical Nurse: 70 Registered Nurse: 32 Medication Aide/Technician: 24 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 1 Clinical Nurse Specialist: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5910816725,02392100%7.8
Medication Aide/Technician1324378,39592100%7.5
Licensed Practical Nurse1070807,71592100%8.8
Registered Nurse1432465,54492100%8
Other Dietary Services Staff9092,4719199%5.9
Dietitian7071,6067986%7.6
RN Director of Nursing3031,3186975%8.6
Dental Services Staff3039866470%8.8
Speech Language Pathologist7078218997%5.6
Respiratory Therapy Technician7078107177%7.2
Physical Therapy Aide5058098289%6.2
Physical Therapy Assistant8087467885%6
Therapeutic Recreation Specialist2024346470%4.4
Administrator1014325459%8
Nurse Practitioner2023885257%7.5
Qualified Social Worker2132094347%4.6
Clinical Nurse Specialist1121512729%5.6
Occupational Therapy Aide011852628%3.3
Occupational Therapy Assistant011611516%4.1
Mental Health Service Worker1015678%8
Medical Director011521314%4
167 Certified Nursing Assistant
% of Days 100%
37 Medication Aide/Technician
% of Days 100%
80 Licensed Practical Nurse
% of Days 100%
46 Registered Nurse
% of Days 100%
9 Other Dietary Services Staff
% of Days 99%
7 Dietitian
% of Days 86%
3 RN Director of Nursing
% of Days 75%
3 Dental Services Staff
% of Days 70%
7 Speech Language Pathologist
% of Days 97%
7 Respiratory Therapy Technician
% of Days 77%
5 Physical Therapy Aide
% of Days 89%
8 Physical Therapy Assistant
% of Days 85%
2 Therapeutic Recreation Specialist
% of Days 70%
1 Administrator
% of Days 59%
2 Nurse Practitioner
% of Days 57%
3 Qualified Social Worker
% of Days 47%
2 Clinical Nurse Specialist
% of Days 29%
1 Occupational Therapy Aide
% of Days 28%
1 Occupational Therapy Assistant
% of Days 16%
1 Mental Health Service Worker
% of Days 8%
1 Medical Director
% of Days 14%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.2
40% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.9
40% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Above average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.1%
59% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.7%
58% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.0%
22% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
6% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
35% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
5% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.0%
40% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.3%
36% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.8%
In line with Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
5% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
In line with Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.16
35% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.71
52% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Significantly above average Indiana avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.4%
17% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
23% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.5%
6% better than Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.4%
In line with Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.4%
20% better than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 76.5%
42% better than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 61.1%
21% better than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

91% of new residents, usually for short-term rehab.

Typical stay 10 days

Private pay

4% of new residents, often for short stays.

Typical stay 2 - 3 years

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 139
Medicare
21
15.1% of residents
Medicaid
91
65.5% of residents
Private pay or other
27
19.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on the 2023 CMS SNF Cost Report.

Governmental community
Operated by federal authorities.
Home revenue
$13.8M
Operating deficit
-$2.0M
Governmental community Operated by federal authorities.
Home revenue
$13.8M Rank #101 / 290Revenue — State benchmarkedThis home is ranked 101st out of 290 homes in Indiana. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$2.0M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #40 / 290Payroll — State benchmarkedThis home is ranked 40th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.4M
60.7% of revenue Rank #53 / 290Payroll % — State benchmarkedThis home is ranked 53rd out of 290 homes in Indiana. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $15.8M

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (91% of admissions), and a typical Medicare stay runs around 10 days.

Admissions
327 total

Coverage residents most often arrive under.

Medicare 91%
Private pay 4%
Medicaid 5%
Discharges
324 total

Coverage residents most often leave under.

Medicare 77%
Private pay 15%
Medicaid 8%

Living Spaces & Floor Plans for Heritage Center

Heritage Center Studio
Heritage Center 2Br
Heritage Center 1Br

Places of interest near Heritage Center

Address 3.4 miles from city center Info Estimated distance in miles from Evansville's city center to Heritage Center's address, calculated via Google Maps. — 1.8 miles to nearest hospital (Neuro science center)

Calculate Travel Distance to Heritage Center

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Address

Financial Assistance for
Assisted Living in Indiana

Heritage Center is located in Evansville, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Assisted Living around Evansville

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Heritage Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Evansville -
172
Facility 172
IN AVG 116
Rank #53 / 437
A+
25
Facility 25
IN AVG 37
Rank #359 / 587
Studio / 1 bed / 2 bed
North River Health Campus
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ADC

Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Evansville (East Baseline Road) -
95
Facility 95
IN AVG 116
Rank #269 / 437
A+
11
Facility 11
IN AVG 37
Rank #456 / 587
studio
West River Health Campus
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ADC

Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Evansville (Westside) -
131
Facility 131
IN AVG 116
Rank #138 / 437
A+
2
Facility 2
IN AVG 37
Rank #546 / 587
Studio
River Pointe Health Campus
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Evansville (Galaxy Drive) -
124
Facility 124
IN AVG 116
Rank #157 / 437
A+
52
Facility 52
IN AVG 37
Rank #199 / 587
studio / 1 bed
Hamilton Pointe Health and Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Newburgh -
201
Facility 201
IN AVG 116
Rank #28 / 437
A+
11
Facility 11
IN AVG 37
Rank #456 / 587
Studio / 1 Bed / 2 Bed

Frequently Asked Questions about Heritage Center

Who is the Director of Nursing at Heritage Center?

Kimberly Eden is the Director of Nursing at Heritage Center.

Who is the owner of Heritage Center?

The legal owner and operator of Heritage Center is Pulaski Memorial Hospital.

Is Heritage Center in a walkable area?

Heritage Center has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Center?

According to IN state health department records, Heritage Center's license number is 25-000043-1.

When does Heritage Center's license expire?

According to IN state health department records, Heritage Center's license expires on January 31, 2026.

What is the occupancy rate at Heritage Center?

Heritage Center's occupancy is 75%.

Who is the administrator of Heritage Center?

Adam Strickland is the administrator of Heritage Center.

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