Melrose Assisted Living LLC

Overview of Melrose Assisted Living

Melrose Assisted Living is a licensed senior care community at 7101 US-41 North in Evansville, Indiana. Owned by Shahar Pinto, the facility serves the Evansville metro area with 24-hour professional staffing, including licensed nurses and certified assistants who provide a range of assisted living and memory care services.

The community operates under a state-licensed residential model that integrates personal care with a focus on social engagement. While the facility does not participate in federal CMS star ratings, 2026 data indicates that the community maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. For eligible residents, Melrose accepts the Indiana Medicaid A&D Waiver and the CHOICE Program, offering a localized healthcare coordination option that utilizes modern monitoring technology like emergency call pendants.

Nursing and certified staff are available 24/7 to manage medication administration, wellness monitoring, and assistance with activities of daily living. The clinical team coordinates individualized care plans that include specialized nutrition—such as mechanical chop and pureed diets—and chronic care management for residents with diabetes or wound care needs. To facilitate recovery and functional maintenance, the community provides on-site health monitoring and offers scheduled transportation for medical appointments and errands throughout the Evansville region.

The campus features a 20,000-square-foot tropical atrium and modern apartments with private bathrooms, refrigerators, and microwaves. Starting monthly pricing for studio apartments is approximately $4,592, which includes three chef-prepared meals daily in a social dining environment.

Resident life is supported by an extensive range of recreational and social spaces including a heated indoor pool, indoor spa, pickleball courts, and shuffleboard. For leisure, the facility provides a movie theater, dance hall, billiards room, library, and arts and crafts workshops. On-site convenience is further enhanced by a beauty salon, general store, computer center, and a private dining room for family gatherings. The community also provides regular housekeeping and laundry services, allowing residents to focus on social programming and wellness.

Prospective residents seeking a structured, secure environment with resort-style social amenities may find this community appropriate. Interested individuals should contact the administrator directly to discuss current nurse-to-resident ratios and schedule a tour to assess the 2026 quality performance and memory care neighborhoods firsthand.

Bed community size
198-bed community Rank #31 / 437Bed count — State benchmarkedThis home is ranked 31st out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
6 years in operation Rank #115 / 378Years in operation — State benchmarkedThis home is ranked 115th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 0 / 100 Rank #562 / 587Walk Score — State benchmarkedThis home is ranked 562nd out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
21%
Rank #423 / 434Occupancy rate — State benchmarkedThis home is ranked 423rd out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
42 / 198
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2026
License Number25-014866-1
AccreditationsIndiana Assisted Living Association, HOPE

Ownership & Operating Entity

Melrose Assisted Living LLC is legally operated by Melrose Assisted Living LLC, and administered by Leslie Head.

Profit StatusFor-profit

Type Of Units

Residential
198 units
Total beds
198 units

Safety & Compliance

Wheelchair Accessible

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingRachael Howson
ContactMr. Shahar Pinto, Owner/Broker (per BBB, record updated Jun 2026)

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(812) 867-0241

Additional Policies & Features

Pets not allowed
Minimum Age55
HousekeepingYes

Amenities & Lifestyle

24/7 Nursing Team
Heated Indoor Pool
Indoor Spa
Pickleball Courts
Shuffleboard
Billiards
Beauty Salon
Dance Hall
Gym
Cafe
Computer Center
General Store
Theater
Chapel
Private Family Dining
Specific ProgramsHealth monitoring assessments, daily living assistance, medication administration, emergency call pendants, social and wellness programs, chef-prepared meals, housekeeping, maintenance
Operating HoursOffice Lines Are Open From 8-5 Mon – Fri. Call for Evening/Weekend Tour Appointments. 24/7 Nursing Team Available.

Contact Melrose Assisted Living LLC

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2023 · 3 years of data 8 deficiencies 1 complaint 6 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points above the Indiana average for assisted living residences (83/100)

Rank #23 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 23rd out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 13 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (35% above)
7 Better Metrics better than Indiana average:
• Total deficiencies (78% below)
• Deficiencies per year (78% below)
• Deficiencies per inspection (32% below)
• Inspections with deficiencies (57% below)
• Inspections (69% below)
• Total complaints (80% below)
• Complaints per year (82% below)
Latest Inspection June 6, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 836 This facility has 78% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 36).↓ 78% better Rank #53 / 386 Total deficiencies — State benchmarked This home is ranked 53rd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2023. 2.712 This facility has 78% fewer deficiencies per year than a typical Indiana assisted living residence (2.7 vs. IN avg 12).↓ 78% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.31.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better Rank #136 / 386 Deficiencies per inspection — State benchmarked This home is ranked 136th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 619 This facility has had 68% fewer total visits than the Indiana average (6 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 68% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%37% This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 413 This facility has 69% fewer inspections than a typical Indiana assisted living residence (4 vs. IN avg 13).↓ 69% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2023. 0.31.7 This facility has 82% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.7).↓ 82% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • January 13, 2025 inspection found two deficiencies: failure to provide a resident's modified diet per physician order and lapses in infection control cleaning blood pressure equipment.
  • May 9, 2024 complaint investigation substantiated one deficiency for failing to evaluate a resident's ability to self-administer medications and lacking a self-administration policy.
  • June 6, 2025 complaint investigation found no deficiencies and confirmed compliance with all allegations in the complaint.

Places of interest near Melrose Assisted Living LLC

Address 9.3 miles from city center Info Estimated distance in miles from Evansville's city center to Melrose Assisted Living LLC's address, calculated via Google Maps.

Calculate Travel Distance to Melrose Assisted Living LLC

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Address

Compare Assisted Living around Evansville

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Melrose Assisted Living LLC
AL
Evansville (4321)
198
Facility 198
IN AVG 116
Rank #31 / 437
No
0
Facility 0
IN AVG 37
Rank #562 / 587
-
6
Facility 6
IN AVG 8
Rank #115 / 378
21.2%
Facility 21.2%
IN AVG 66.4%
Rank #404 / 404
A+Leslie HeadMelrose Assisted Living LLCRachael Howson
96
Facility 96
IN AVG 83
Rank #23 / 384
4
1
Facility 1
IN AVG 5
Rank #1 / 352
8
Facility 8
IN AVG 36
Rank #53 / 386
1.3
Facility 1.3
IN AVG 1.9
Rank #136 / 386
West River Health Campus
AL
ADC
MC
NH
RC
SNF
Evansville (Westside)
131
Facility 131
IN AVG 116
Rank #138 / 437
No
2
Facility 2
IN AVG 37
Rank #546 / 587
Studio
1
Facility 1
IN AVG 8
Rank #130 / 378
74.0%
Facility 74.0%
IN AVG 66.4%
Rank #147 / 404
A+Maddison CookGood Samaritan HospitalAlicia Whitledge
73
Facility 73
IN AVG 83
Rank #284 / 384
16
6
Facility 6
IN AVG 5
Rank #236 / 352
48
Facility 48
IN AVG 36
Rank #232 / 386
2.2
Facility 2.2
IN AVG 1.9
Rank #157 / 386
Silver Birch of Evansville
AL
Evansville (Baptisttown)
125
Facility 125
IN AVG 116
Rank #153 / 437
No
59
Facility 59
IN AVG 37
Rank #156 / 587
Studio / 1 bed
1
Facility 1
IN AVG 8
Rank #130 / 378
75.2%
Facility 75.2%
IN AVG 66.4%
Rank #137 / 404
A+Diadree JollyEvansville Rcf LPAngela Ketcherside
82
Facility 82
IN AVG 83
Rank #165 / 384
13
6
Facility 6
IN AVG 5
Rank #236 / 352
19
Facility 19
IN AVG 36
Rank #121 / 386
1.5
Facility 1.5
IN AVG 1.9
Rank #96 / 386
River Pointe Health Campus
AL
NH
RC
SNF
Evansville (Galaxy Drive)
124
Facility 124
IN AVG 116
Rank #157 / 437
No
52
Facility 52
IN AVG 37
Rank #199 / 587
studio / 1 bed
31
Facility 31
IN AVG 8
Rank #31 / 378
46.8%
Facility 46.8%
IN AVG 66.4%
Rank #353 / 404
A+Jordan ShotsGood Samaritan HospitalRebecca Martin
75
Facility 75
IN AVG 83
Rank #256 / 384
9
4
Facility 4
IN AVG 5
Rank #140 / 352
53
Facility 53
IN AVG 36
Rank #252 / 386
3.3
Facility 3.3
IN AVG 1.9
Rank #230 / 386
North River Health Campus
AL
ADC
IL
MC
NH
SNF
Evansville (East Baseline Road)
95
Facility 95
IN AVG 116
Rank #269 / 437
No
11
Facility 11
IN AVG 37
Rank #456 / 587
studio
1
Facility 1
IN AVG 8
Rank #130 / 378
50.5%
Facility 50.5%
IN AVG 66.4%
Rank #329 / 404
A+Mikayla WatkinsGood Samaritan HospitalJacquelyn Fehd
91
Facility 91
IN AVG 83
Rank #71 / 384
2-
23
Facility 23
IN AVG 36
Rank #141 / 386
1.8
Facility 1.8
IN AVG 1.9
Rank #121 / 386

Financial Assistance for
Assisted Living in Indiana

Melrose Assisted Living LLC is located in EVANSVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Melrose Assisted Living LLC

What neighborhood is Melrose Assisted Living LLC in?

Melrose Assisted Living LLC is in the 4321 neighborhood of EVANSVILLE.

Who is the Director of Nursing at Melrose Assisted Living LLC?

Rachael Howson is the Director of Nursing at Melrose Assisted Living LLC.

What is the license number of Melrose Assisted Living LLC?

According to IN state health department records, Melrose Assisted Living LLC's license number is 25-014866-1.

When does Melrose Assisted Living LLC's license expire?

According to IN state health department records, Melrose Assisted Living LLC's license expires on December 31, 2026.

What is the occupancy rate at Melrose Assisted Living LLC?

Melrose Assisted Living LLC's occupancy is 21%.

Does Melrose Assisted Living LLC operate as a for-profit or non-profit?

Melrose Assisted Living LLC is registered as a for-profit in IN.

Who is the administrator of Melrose Assisted Living LLC?

Leslie Head is the administrator of Melrose Assisted Living LLC.

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