Hallmark-Palm Springs
Hallmark-Palm Springs
Administered by Gloria Gourlay, Hallmark-Palm Springs is an assisted living community in Palm Springs, California. It offers residential care and support for older adults needing help with daily activities while maintaining independence. Operated by Hallmark-Palm Springs Limited Partnership, it’s a 55-bed community operating for 19 years, providing care continuity and a track record of serving residents in the long run.
The facility is found in a somewhat walkable neighborhood where some nearby services are within walking reach, though most trips necessitate transportation. For families and visitors, this location offers a balance between access to Palm Springs and a more serene residential setting. Care and support here center on rehabilitation and respite services, with 24-hour staffing that includes licensed nurses and certified nursing assistants. This means occupants can access hands-on support all the time. Accepted are private pay and benefits-based payment options, making it accessible to residents with different financial arrangements. Daily life includes chef-prepared meals served restaurant-style, giving occupants a more formal dining experience than many care communities. A full-time activity director plans and schedules daily activities, so structured programming and social engagement are part of the community rhythm. A beauty salon, scheduled transportation to appointments and outings, housekeeping and linen services, and an emergency call system with pendants in each apartment are among the on-site amenities. The home welcomes small pets, which can be a vital consideration for occupants wanting to keep their animal companions with them. For residents with mobility worries, the facility is wheelchair-accessible.
To learn how the community structures its resident engagement and care approaches, families touring Hallmark-Palm Springs can inquire in detail about rehabilitation services and daily activity programming.
55-bed community Rank #1118 / 1657Bed count — State benchmarkedThis home is ranked 1118th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
19 years in operation Rank #392 / 1487Years in operation — State benchmarkedThis home is ranked 392nd out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 49 / 100 Rank #1370 / 2092Walk Score — State benchmarkedThis home is ranked 1370th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Elderly
IssuanceMarch 29, 2007
CountyRiverside
Hallmark-Palm Springs is legally operated by Hallmark-Palm Springs Limited Partnership, and administered by Gloria Gourlay.
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesCall pendant for each resident for assistance and emergencies.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Linen ServiceYes
Luxurious Private Apartments
24 Hour Awake Staffing
Licensed Nurse Supervision
Restaurant Style Dining
Scheduled Transportation
Housekeeping And Linen Service
On-Site Beauty Salon
Small Pets Welcome
Activities
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2022 · 4 years of data
0 citations
5 total visits
1 complaint visit
4 official inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
8 points above the California average for assisted living residences (81/100)
Rank #461 / 1401 in California Inspection Score — State benchmarked This home is ranked 461st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 89 out of 100. Letter grade B+. 8 points above the California average for assisted living residences (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. California state average
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Official inspections (at CA avg) 4 Better Metrics better than California average:
• Total citations (100% below)
• Total visits (69% below)
• Complaint visits (92% below)
• Other visits (100% below)
• Official inspections (at CA avg) 4 Better Metrics better than California average:
• Total citations (100% below)
• Total visits (69% below)
• Complaint visits (92% below)
• Other visits (100% below)
Latest Inspection
April 22, 2026
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 5 | 16 | This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1388 Complaint visits — State benchmarked This home is ranked 210th out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
What does this home offer?
Pets Allowed
Living Spaces & Floor Plans for Hallmark-Palm Springs
Studio
1 Bedroom
Compare Assisted Living around the area
| Spring Lake Village | AL NH IL MC | Santa Rosa (Melita) | 679 | No | A+ | 13 | 1 Bed / 2 Bed |
| Canterbury Woods | AL IL NH SNF | Pacific Grove | 190 | No | A+ | 81 | 1 Bed / 2 Bed |
| The Reutlinger Community | AL IL MC NH SNF | Danville | 120 | No | A+ | 30 | Studio / 1 Bed |
| OakView Health Center | AL MC NH SNF | Thousand Oaks (Mountclef Village) | 63 | No | A+ | 20 | Private / Semi-Private Rooms |
| Hallmark-Palm Springs | AL | - | 55 | No | - | 49 | - |
Frequently Asked Questions about Hallmark-Palm Springs
Who is the owner of Hallmark-Palm Springs?
Hallmark-Palm Springs is legally operated by Hallmark-Palm Springs Limited Partnership, and administered by Gloria Gourlay.
Is Hallmark-Palm Springs in a walkable area?
Hallmark-Palm Springs has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does Hallmark-Palm Springs have different floorplan options?
Yes — see the floorplan options available at Hallmark-Palm Springs on this page.
Are pets allowed at Hallmark-Palm Springs?
Yes, Hallmark-Palm Springs allows residents to bring their pets.
Who is the administrator of Hallmark-Palm Springs?
Gloria Gourlay is the administrator of Hallmark-Palm Springs.
How many beds does Hallmark-Palm Springs have?
Hallmark-Palm Springs has 55 beds.
Has Hallmark-Palm Springs had any recent citations?
Hallmark-Palm Springs has no recently reported citations.
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