Hallmark-Palm Springs
Hallmark-Palm Springs
Administered by Gloria Gourlay, Hallmark-Palm Springs is an assisted living community in Palm Springs, California. It offers residential care and support for older adults needing help with daily activities while maintaining independence. Operated by Hallmark-Palm Springs Limited Partnership, it’s a 55-bed community operating for 19 years, providing care continuity and a track record of serving residents in the long run.
The facility is found in a somewhat walkable neighborhood where some nearby services are within walking reach, though most trips necessitate transportation. For families and visitors, this location offers a balance between access to Palm Springs and a more serene residential setting. Care and support here center on rehabilitation and respite services, with 24-hour staffing that includes licensed nurses and certified nursing assistants. This means occupants can access hands-on support all the time. Accepted are private pay and benefits-based payment options, making it accessible to residents with different financial arrangements. Daily life includes chef-prepared meals served restaurant-style, giving occupants a more formal dining experience than many care communities. A full-time activity director plans and schedules daily activities, so structured programming and social engagement are part of the community rhythm. A beauty salon, scheduled transportation to appointments and outings, housekeeping and linen services, and an emergency call system with pendants in each apartment are among the on-site amenities. The home welcomes small pets, which can be a vital consideration for occupants wanting to keep their animal companions with them. For residents with mobility worries, the facility is wheelchair-accessible.
To learn how the community structures its resident engagement and care approaches, families touring Hallmark-Palm Springs can inquire in detail about rehabilitation services and daily activity programming.
55-bed community Rank #1110 / 1645Bed count — State benchmarkedThis home is ranked 1110th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
19 years in operation Rank #423 / 1505Years in operation — State benchmarkedThis home is ranked 423rd out of 1,505 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Elderly
IssuanceMarch 29, 2007
CountyRiverside
Hallmark-Palm Springs is legally operated by Hallmark-Palm Springs Limited Partnership, and administered by Gloria Gourlay.
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesCall pendant for each resident for assistance and emergencies.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Linen ServiceYes
Dining
Scheduled Transportation
Housekeeping
Salon
Pet Friendly
Luxurious Private Apartments
Activities
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2022 · 4 years of data
These figures come from state-published inspection data.
0 citations
5 total visits
1 complaint visit
4 official inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
15 points above the California average for assisted living residences (81/100)
Rank #1 / 1474 in California Inspection Score — State benchmarked This home is ranked 1st out of 1,474 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1474 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 15 points above the California average for assisted living residences (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. California state average
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than California average:
• Total citations (100% below)
• Total citations (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
| 5 | 16 | This facility has had 69% fewer total inspections than the California average (5 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 69% fewer |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer Rank #210 / 1387 Complaint visits — State benchmarked This home is ranked 210th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has had 100% fewer other visits than the California average (0 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
What does this home offer?
Pets Allowed
Living Spaces & Floor Plans for Hallmark-Palm Springs
Places of interest near Hallmark-Palm Springs
1.0 miles from city center
Estimated distance in miles from Palm Springs's city center to Hallmark-Palm Springs's address, calculated via Google Maps.
Calculate Travel Distance to Hallmark-Palm Springs
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Compare Assisted Living around Palm Springs
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the benchmark below for the typical California score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
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Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cottages at Palm Springs | AL IL MC RC | Palm Springs | 95
Facility
95
CA AVG
103
Rank
#808 / 1,645 | Yes |
77
Facility
77
CA AVG
59
Rank
#509 / 2,057 | 77
Facility
77
CA AVG
81
Rank
#910 / 1,474 | 20 | 12
Facility
12
CA AVG
13
Rank
#919 / 1,387 | 2
Facility
2
CA AVG
3
Rank
#724 / 1,433 | 8
Facility
8
CA AVG
13
Rank
#774 / 1,505 | 80.0% | A+ | Pacifica Sl Palm Springs LLC And Palm Springs Mgr LLC | Studio / 1 Bed |
| Hallmark-Palm Springs | AL | Palm Springs | 55
Facility
55
CA AVG
103
Rank
#1,110 / 1,645 | Yes | 49 | 96
Facility
96
CA AVG
81
Rank
#1 / 1,474 | 5 | 1
Facility
1
CA AVG
13
Rank
#210 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 19
Facility
19
CA AVG
13
Rank
#423 / 1,505 | - | - | Hallmark-Palm Springs Limited Partnership | - |
| Stonewall Gardens Assisted Living | AL | Palm Springs (Old Las Palmas) | 35
Facility
35
CA AVG
103
Rank
#1,234 / 1,645 | Yes | 63 | 74
Facility
74
CA AVG
81
Rank
#995 / 1,474 | 17 | 10
Facility
10
CA AVG
13
Rank
#845 / 1,387 | 7
Facility
7
CA AVG
3
Rank
#1,203 / 1,433 | 11
Facility
11
CA AVG
13
Rank
#652 / 1,505 | 74.3% | - | Pcd Senior #1 LLC And Northstar Snr Lvg Mgt LLC | Studio / 1 Bed |
| Blue Ribbon Care | AL RESC | Palm Springs | 6 | No | 66 | 90 | 23 | - | - | - | - | - | Blue Ribbon Care Assisted Living Facility, LLC | - |
Financial Assistance for
Assisted Living in California
Hallmark-Palm Springs is located in Palm Springs, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about Hallmark-Palm Springs
Who is the owner of Hallmark-Palm Springs?
Hallmark-Palm Springs is legally operated by Hallmark-Palm Springs Limited Partnership, and administered by Gloria Gourlay.
Is Hallmark-Palm Springs in a walkable area?
Hallmark-Palm Springs has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Hallmark-Palm Springs been in business?
Hallmark-Palm Springs has been operating for approximately 19 years, based on available licensing and registration records.
Does Hallmark-Palm Springs have different floorplan options?
Yes — see the floorplan options available at Hallmark-Palm Springs on this page.
Are pets allowed at Hallmark-Palm Springs?
Yes, Hallmark-Palm Springs allows residents to bring their pets.
Who is the administrator of Hallmark-Palm Springs?
Gloria Gourlay is the administrator of Hallmark-Palm Springs.
How many beds does Hallmark-Palm Springs have?
Hallmark-Palm Springs has 55 beds.
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