Hallmark-Palm Springs

Overview of Hallmark-Palm Springs

Hallmark Palm Springs is a senior living community located in Palm Springs, California. It offers assisted living services with a focus on care and compassion for residents. The facility provides a variety of amenities and activities to enhance the quality of life for its residents.

(760) 322-3955

55-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

19 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 49 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 29, 2007

CountyRiverside

Hallmark-Palm Springs is legally operated by Hallmark-palm Springs Limited Partnership, and administrated by Gloria Gourlay.

Wheelchair Accessible

Emergency SystemsYes

Safety FeaturesCall pendant for each resident for assistance and emergencies.

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Pets Allowed

HousekeepingYes

Linen ServiceYes

Luxurious Private Apartments

24 Hour Awake Staffing

Licensed Nurse Supervision

Restaurant Style Dining

Scheduled Transportation

Housekeeping And Linen Service

On-Site Beauty Salon

Small Pets Welcome

ActivitiesFull time Activity Director schedules stimulating and varied daily activities.

Food DescriptionResidents receive fresh, in-house, chef prepared meals in a restaurant-style dining room.

Since 2022 · 4 years of data 0 citations 5 total visits 1 complaint visit 4 official inspections

Inspection Score

8 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection April 22, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2022 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	5	16	This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13	This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Show Inspection Reports

Living Spaces & Floor Plans for Hallmark-Palm Springs

Deluxe Studio Apartment

One Bedroom Apartment

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

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Who is the owner of Hallmark-Palm Springs?

The legal owner and operator of Hallmark-Palm Springs is Hallmark-Palm Springs Limited Partnership.

Is Hallmark-Palm Springs in a walkable area?

Hallmark-Palm Springs has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Does Hallmark-Palm Springs have different floorplan options?

Yes — see the floorplan options available at Hallmark-Palm Springs on this page.

Who is the administrator of Hallmark-Palm Springs?

Gloria Gourlay is the administrator of Hallmark-Palm Springs.

How many beds does Hallmark-Palm Springs have?

Hallmark-Palm Springs has 55 beds.

Has Hallmark-Palm Springs had any recent deficiencies or citations?

Hallmark-Palm Springs has no recently reported deficiencies or citations.

Are there photos of Hallmark-Palm Springs?

Yes — there are 7 photos of Hallmark-Palm Springs in the photo gallery on this page.

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