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Heritage Pointe
Assisted Living, Memory Care & Respite Care · California, CA
Beautiful landscaping with a water feature and blooming flowers. Exterior view of Heritage Pointe's entrance. Beautifully landscaped outdoor garden area. Brightly lit community dining area with tables and chairs. Cozy living area with a sofa and table Spacious indoor common area with seating Cozy bedroom with a bed and dresser. Common area with seating arranged for a gathering. Cozy kitchen area with refrigerator and microwave. Resident and staff member playing a game together A staff member assisting a resident with colorful socks

Heritage Pointe

Assisted Living, Memory Care & Respite Care · California, CA
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Overview of Heritage Pointe

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Heritage Pointe is a senior living community located in Omaha, NE. It offers assisted living, memory care, and respite care services. The community is designed to provide a comfortable and engaging environment for seniors.
Facility Direct Line (531) 233-1247
Facility Direct Line (531) 233-1247
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Capacity and availability

Residents per day
102
Bed community size
225-bed community Rank #110 / 1645Bed count — State benchmarkedThis home is ranked 110th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
35 years in operation Rank #67 / 1507Years in operation — State benchmarkedThis home is ranked 67th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100 Rank #1345 / 2057Walk Score — State benchmarkedThis home is ranked 1345th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
45%
Rank #1377 / 1452Occupancy rate — State benchmarkedThis home is ranked 1377th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
102 / 225
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceApril 17, 1991
CountyOrange

Ownership & Operating Entity

Heritage Pointe is legally operated by Jewish Home For The Aging and Life Care Services, LLC, and administered by Erin Palposi.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesPersonal 24-hr Safety Pendant Call System

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Courtyard
Coffee Shop
Fitness Center
Library
Salon
Activities
Specific ProgramsRespite & Recovery Stays, Community Amenities & Lifestyle, Reviews & Testimonials, Sample Menu

Contact Heritage Pointe

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 3 Worse Metrics worse than California average:
• Total citations (117% above)
• Serious citations (Type A) (67% above)
• Moderate citations (Type B) (425% above) 1 Better Metrics better than California average:
• Citations per inspection (90% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2612 This facility has 117% more total citations than a typical California assisted living residence (26 vs. CA avg 12).↑ 117% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 53 This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #1094 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 1094th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 214 This facility has 425% more moderate citations (type b) than a typical California assisted living residence (21 vs. CA avg 4).↑ 425% worse
Citations per inspection Info Average citations per inspection. 0.44 This facility has 90% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 4).↓ 90% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 6016 This facility has had 275% more total inspections than the California average (60 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 275% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 4513 This facility has had 246% more complaint visits than the California average (45 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 246% more Rank #1333 / 1387 Complaint visits — State benchmarked This home is ranked 1333rd out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has had 57% more other visits than the California average (11 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Compare Assisted Living around the area

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
The Watermark at Napa Valley
AL
IL
MC
Napa
240
Facility 240
CA AVG 103
Rank #99 / 1,645
No
51
Facility 51
CA AVG 58
Rank #1,323 / 2,057
9
2
Facility 2
CA AVG 13
Rank #325 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
28
Facility 28
CA AVG 13
Rank #156 / 1,507
77.5%
Facility 77.5%
CA AVG 75.9%
Rank #729 / 1,452
A+4055 Solano Ave Opco LLC And Atsc II LLCStudio / 1 Bed / 2 Bed
Heritage Pointe
AL
MC
RC
-
225
Facility 225
CA AVG 103
Rank #110 / 1,645
Yes
50
Facility 50
CA AVG 58
Rank #1,345 / 2,057
60
45
Facility 45
CA AVG 13
Rank #1,333 / 1,387
5
Facility 5
CA AVG 3
Rank #1,094 / 1,433
35
Facility 35
CA AVG 13
Rank #67 / 1,507
45.3%
Facility 45.3%
CA AVG 75.9%
Rank #1,377 / 1,452
-Jewish Home For The Aging And Life Care Services, LLC-
Canterbury Woods
AL
IL
NH
SNF
Pacific Grove
190
Facility 190
CA AVG 103
Rank #179 / 1,645
Yes
81
Facility 81
CA AVG 58
Rank #383 / 2,057
13
2
Facility 2
CA AVG 13
Rank #325 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
42
Facility 42
CA AVG 13
Rank #33 / 1,507
72.6%
Facility 72.6%
CA AVG 75.9%
Rank #868 / 1,452
A+Front Porch Communities And Services1 Bed / 2 Bed
La Vida Del Mar
AL
IL
MC
Solana Beach (Eden Gardens)
130
Facility 130
CA AVG 103
Rank #484 / 1,645
Yes
61
Facility 61
CA AVG 58
Rank #1,011 / 2,057
13
4
Facility 4
CA AVG 13
Rank #525 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
39
Facility 39
CA AVG 13
Rank #43 / 1,507
91.5%
Facility 91.5%
CA AVG 75.9%
Rank #308 / 1,452
A+La Vida Del Mar Associates And Srg Servco Management1 Bed / 2 Bed
Sunny Rose Glen
AL
MC
Menifee (Sun City)
116
Facility 116
CA AVG 103
Rank #606 / 1,645
Yes
60
Facility 60
CA AVG 58
Rank #1,048 / 2,057
4
1
Facility 1
CA AVG 13
Rank #210 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
14
Facility 14
CA AVG 13
Rank #540 / 1,507
76.7%
Facility 76.7%
CA AVG 75.9%
Rank #758 / 1,452
A+Menifee Assisted Living LLC Dba Sunny Rose Sr. LvngSemi-Private Rooms
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Frequently Asked Questions about Heritage Pointe

Who is the owner of Heritage Pointe?

Heritage Pointe is legally operated by Jewish Home For The Aging and Life Care Services, LLC, and administered by Erin Palposi.

Is Heritage Pointe in a walkable area?

Heritage Pointe has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Heritage Pointe?

Heritage Pointe's occupancy is 45%.

How long has Heritage Pointe been in business?

Heritage Pointe has been operating for approximately 35 years, based on available licensing and registration records.

Are pets allowed at Heritage Pointe?

Yes, Heritage Pointe allows residents to bring their pets.

Who is the administrator of Heritage Pointe?

Erin Palposi is the administrator of Heritage Pointe.

How many beds does Heritage Pointe have?

Heritage Pointe has 225 beds.

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