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Heritage Pointe
Heritage Pointe Heritage Pointe, assisted living in New Boston, OH — Waterfall surrounded by flowers and greenery near a building Heritage Pointe, assisted living in New Boston, OH — Beautifully landscaped courtyard with flowering plants and seating Heritage Pointe, assisted living in New Boston, OH — Compact kitchen with refrigerator and microwave amenities Heritage Pointe, assisted living in New Boston, OH — Spacious lobby with seating areas and elevators Heritage Pointe, assisted living in New Boston, OH — Dining area with tables and chairs in a senior facility Heritage Pointe, assisted living in New Boston, OH — Cozy activity room with chairs and couches arranged Heritage Pointe, assisted living in New Boston, OH — Cozy living room with beige furniture and decorative accents Heritage Pointe, assisted living in New Boston, OH — Cozy bedroom with a bed, dresser, and window Resident and staff member playing a game together A staff member assisting a resident with colorful socks

Heritage Pointe

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Overview of Heritage Pointe

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Heritage Pointe is a senior living community located in Omaha, NE. It offers assisted living, memory care, and respite care services. The community is designed to provide a comfortable and engaging environment for seniors.
Facility Direct Line (531) 233-1247
Facility Direct Line (531) 233-1247
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Bed community size
225-bed community Rank #110 / 1657Bed count — State benchmarkedThis home is ranked 110th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
35 years in operation Rank #69 / 1487Years in operation — State benchmarkedThis home is ranked 69th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100 Rank #1345 / 2092Walk Score — State benchmarkedThis home is ranked 1345th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
45%
Rank #1417 / 1537Occupancy rate — State benchmarkedThis home is ranked 1417th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
102 / 225
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceApril 17, 1991
CountyOrange

Ownership & Operating Entity

Heritage Pointe is legally operated by Jewish Home For The Aging and Life Care Services, LLC, and administered by Erin Palposi.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesPersonal 24-hr Safety Pendant Call System

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Outdoor Courtyard
Snack Bar & Coffee Shop
Exercise Facilities
Library
Salon/Barber Shop
Activities
Specific ProgramsRespite & Recovery Stays, Community Amenities & Lifestyle, Reviews & Testimonials, Sample Menu

Contact Heritage Pointe

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 26 citations 60 total visits 45 complaint visits 4 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points below the California average for assisted living residences (81/100)

Rank #1156 / 1401 in California Inspection Score — State benchmarked This home is ranked 1156th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 5 Worse Metrics worse than California average:
• Total citations (160% above)
• Citations per year (160% above)
• Total visits (275% above)
• Complaint visits (246% above)
• Other visits (57% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 1 Better Metrics better than California average:
• Citations per inspection (88% below)
Latest Inspection March 25, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2610 This facility has 160% more total citations than a typical California assisted living residence (26 vs. CA avg 10).↑ 160% worse
Citations per year Info Average citations per year since 2021. 5.22 This facility has 160% more citations per year than a typical California assisted living residence (5.2 vs. CA avg 2).↑ 160% worse
Citations per inspection Info Average citations per inspection. 0.43.3 This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 6016 This facility has 275% more total visits than a typical California assisted living residence (60 vs. CA avg 16).↑ 275% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 4513 This facility has 246% more complaint visits than a typical California assisted living residence (45 vs. CA avg 13).↑ 246% worse Rank #1334 / 1388 Complaint visits — State benchmarked This home is ranked 1334th out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

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Frequently Asked Questions about Heritage Pointe

Who is the owner of Heritage Pointe?

Heritage Pointe is legally operated by Jewish Home For The Aging and Life Care Services, LLC, and administered by Erin Palposi.

Is Heritage Pointe in a walkable area?

Heritage Pointe has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Heritage Pointe?

Heritage Pointe's occupancy is 45%.

Who is the administrator of Heritage Pointe?

Erin Palposi is the administrator of Heritage Pointe.

How many beds does Heritage Pointe have?

Heritage Pointe has 225 beds.

Has Heritage Pointe had any recent citations?

Heritage Pointe has had 26 recently reported citations.

Are there photos of Heritage Pointe?

Yes — there are 11 photos of Heritage Pointe in the photo gallery on this page.

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