Oakwood Village, Inc.

Nursing Home, Assisted Living & Memory Care · Auburn, CA

CMS overall rating

3388 Bell Road, Auburn, CA 95603 View map

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Oakwood Village, Inc. accepts Medicare, Medicaid, and private pay.

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Oakwood Village, Inc. accepts Medicare, Medicaid, and private pay.

Overview of Oakwood Village, INC.

Oakwood Village, Inc., is a 124-bed assisted living and memory care community licensed since 1995, under administrator Patty Uclaray, at 3388 Bell Road in Auburn, California. Privately owned and operated by Oakwood Village, Inc., the community serves adults 55 and older in Placer County with rehabilitation services and respite care.

The inspection record is above California’s average for citations. Since 2021, Oakwood Village, Inc., logged 3 total citations, 70 percent below California’s average of 10, with citations per inspection at 0.1 against a 3.3 state average. Complaint visits at 17 run somewhat above the state average of 13, and total complaints of 17 are modestly above California’s average of 14. No serious citations recorded. The latest inspection was April 2026. Nurse hours run 3h 34m per resident day, 18 percent below California’s 4h 23m average. Occupancy sits at 93.5 percent, above California’s 84.7 percent average, reflecting consistent local demand and limited availability. An average stay duration of 78 days points toward a primarily short-to-mid-term census.

Programs include Life Enrichment, Spiritual Care, Culinary Services, and a Volunteer program.

Oakwood Village, Inc., is best for adults 55 and older seeking assisted living, memory care, or short-term rehabilitation in Auburn. It’s where high occupancy and a low citation record define a community in Placer County with steady local demand.

Facility Direct Line (530) 889-8122 info@oakwoodvillage.net

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 34m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	19m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 23m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 29m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 52m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day

Capacity and availability

78 days

124-bed community

A larger shared setting that may offer more common spaces and organized community services.

31 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 88 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

48%

Lower than the California average: 72.8%

Occupied beds

60 / 124

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 13, 1995

CountyPlacer

Oakwood Village, Inc. is legally operated by Oakwood Village, Inc., and administered by Patty Uclaray.

Owner NameOakwood Village, Inc

Staffing

Key information about the people who lead and staff this community.

ContactCathy Dustin, Owner

Rehabilitation Services

Minimum Age55

Since 2021 · 5 years of data 3 citations 17 complaints 31 total visits 17 complaint visits 6 official inspections

Inspection Score

2 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 17, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Citations per year Average citations per year since 2021.	0.6	2	This facility has 70% fewer citations per year than a typical California assisted living residence (0.6 vs. CA avg 2).↓ 70% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	31	16	This facility has 94% more total visits than a typical California assisted living residence (31 vs. CA avg 16).↑ 94% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	17	13	This facility has 31% more complaint visits than a typical California assisted living residence (17 vs. CA avg 13).↑ 31% worse Rank #1061 / 1397 Complaint visits — State benchmarked This home is ranked 1061st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	8	7	This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	6	4	This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	17	14	This facility has 21% more total complaints than a typical California assisted living residence (17 vs. CA avg 14).↑ 21% worse
Complaints per year Average complaints per year since 2021.	3.4	2.8	This facility has 21% more complaints per year than a typical California assisted living residence (3.4 vs. CA avg 2.8).↑ 21% worse

Show Inspection Reports

Inspections since 2019

Total health inspections 16

State average N/A

Last Health inspection on Jul 2025

Total health citations

State average N/A

Citations per inspection

3.31

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 53 citations resulted from standard inspections; and 17 of 53 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

52 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Abuse/Neglect moderate citation Jul 09, 2025

Corrected

Quality of Care moderate citation Feb 26, 2025

Corrected

Quality of Care serious citation Feb 26, 2025

Corrected

Care Planning moderate citation Dec 10, 2024

Corrected

Total staff 145

Employees 143

Contractors 2

Staff to resident ratio 1.51 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 65

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 45,988

Nursing staff breakdown

7.7 hours

8.2 hours

7.8 hours

Contractor staffing

1,056 contractor hours this quarter

Feeding Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	71	0	71	21,618	92	100%	7.8
Licensed Practical Nurse	30	0	30	10,881	92	100%	8.2
Registered Nurse	11	0	11	2,235	92	100%	7.7
Dental Services Staff	3	0	3	1,558	69	75%	8.2
Other Dietary Services Staff	4	0	4	1,444	89	97%	6.5
RN Director of Nursing	4	0	4	1,108	90	98%	8
Speech Language Pathologist	3	0	3	947	68	74%	7.6
Respiratory Therapy Technician	4	0	4	942	69	75%	7.6
Physical Therapy Aide	4	0	4	897	68	74%	7.1
Physical Therapy Assistant	2	0	2	697	68	74%	6.5
Medical Director	0	1	1	528	66	72%	8
Feeding Assistant	0	1	1	528	66	72%	8
Dietitian	1	0	1	495	63	68%	7.9
Qualified Social Worker	2	0	2	484	63	68%	7.7
Nurse Practitioner	1	0	1	480	60	65%	8
Therapeutic Recreation Specialist	1	0	1	454	60	65%	7.6
Occupational Therapy Aide	1	0	1	436	68	74%	6.4
Administrator	1	0	1	256	64	70%	4

71 Certified Nursing Assistant

% of Days 100%

30 Licensed Practical Nurse

% of Days 100%

11 Registered Nurse

% of Days 100%

3 Dental Services Staff

% of Days 75%

4 Other Dietary Services Staff

% of Days 97%

4 RN Director of Nursing

% of Days 98%

3 Speech Language Pathologist

% of Days 74%

4 Respiratory Therapy Technician

% of Days 75%

4 Physical Therapy Aide

% of Days 74%

2 Physical Therapy Assistant

% of Days 74%

1 Medical Director

% of Days 72%

1 Feeding Assistant

% of Days 72%

1 Dietitian

% of Days 68%

2 Qualified Social Worker

% of Days 68%

1 Nurse Practitioner

% of Days 65%

1 Therapeutic Recreation Specialist

% of Days 65%

1 Occupational Therapy Aide

% of Days 74%

1 Administrator

% of Days 70%

View All Staffing Data

Total fines amount $10K

82% lower than State average

State average: $55K

Number of fines 1

58% fewer fines than State average

State average: 2.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $10K

State average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 3.2

52% better than State average

State average: 6.6

Functional decline score 10.6

7% better than State average

State average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 4.4%

60% better than State average

State average: 11.1%

Walking Ability Worsened 3.9%

67% better than State average

State average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 23.3%

107% worse than State average

State average: 11.3%

Falls with Major Injury 2.3%

37% worse than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 5.2%

6% worse than State average

State average: 5.0%

Urinary Tract Infection 1.9%

56% worse than State average

State average: 1.2%

Lost Too Much Weight 0.0%

100% better than State average

State average: 4.2%

Depressive Symptoms 25.0%

274% worse than State average

State average: 6.7%

Antipsychotic Use 7.3%

28% better than State average

State average: 10.1%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 98.5%

Influenza Vaccine 100.0%

In line with State average

State average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 0.2%

86% better than State average

State average: 1.5%

Influenza Vaccine 100.0%

7% better than State average

State average: 93.2%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 1 years

Total residents 96

Medicare

15.6% of residents

Medicaid

59.4% of residents

Private pay or other

25% of residents

Financial Trends

Historical financial and operational data for Oakwood Village, Inc. from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 74.7% ↓ 14.6pp vs 2022

Net Patient Income $1.5M ↑ ~$349.4K vs 2022

Payroll Costs $10.6M ↑ ~$477.5K vs 2022

Operating Margin 8.2% ↑ 1.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.3%	95.5%	93.8%	92.4%	92.0%	91.9%	90.6%	92.6%	90.9%	78.0%	78.3%	89.3%	74.7%
Beds	99	99	99	99	99	99	99	99	99	99	99	99	124
Net Income	-$208,087	$172,478	$169,000	$1,063,587	$1,263,391	$1,369,397	$761,617	$582,293	$32,420	$149,143	$479,937	$1,522,025	$1,504,979
Gross Revenue	$5,279,292	$10,628,480	$11,081,633	$12,264,836	$14,438,971	$14,372,160	$15,137,682	$16,811,059	$15,773,333	$12,333,429	$13,240,226	$16,911,185	$20,703,130
Operating Expenses	$4,955,468	$9,056,586	$10,024,594	$9,876,710	$10,671,815	$11,039,361	$11,052,679	$12,224,710	$13,233,398	$12,279,988	$13,328,258	$16,437,841	$16,760,870
Net Patient Income	-$211,752	$163,708	$160,289	$1,062,058	$1,263,244	$1,294,852	$588,546	$580,026	$27,273	-$785,938	$125,210	$1,146,855	$1,496,289
Net Patient Revenue	$4,743,716	$9,220,294	$10,184,883	$10,938,768	$11,935,059	$12,334,213	$11,641,225	$12,804,736	$13,260,671	$11,494,050	$13,453,468	$17,584,696	$18,257,159
Payroll Costs	$3,060,578	$5,413,723	$5,801,862	$5,728,124	$6,261,056	$6,195,958	$6,438,545	$6,929,349	$7,331,212	$6,832,181	$7,792,533	$10,097,431	$10,574,948
Operating Margin %	-4.5%	1.8%	1.6%	9.7%	10.6%	10.5%	5.1%	4.5%	0.2%	-6.8%	0.9%	6.5%	8.2%
Medicare %	3.8%	5.7%	9.9%	12.5%	18.1%	14.4%	12.3%	12.7%	13.9%	12.0%	21.3%	29.7%	17.9%
Medicaid %	80.7%	76.0%	72.1%	68.5%	63.1%	65.6%	68.1%	63.0%	60.4%	67.6%	55.0%	46.8%	15.1%
Private %	15.6%	18.4%	18.0%	19.0%	18.8%	20.0%	19.6%	24.3%	25.7%	20.4%	23.7%	23.5%	67.1%
Net Patient Revenue/Day	$252	$266	$301	$328	$359	$370	$356	$383	$404	$407	$475	$545	$540
Cost/Day	$264	$262	$296	$296	$321	$331	$338	$365	$403	$434	$471	$509	$496
Avg Length of Stay	141.4 days	116.9 days	79.7 days	80.1 days	61.6 days	50.9 days	55.1 days	57.7 days	55.6 days	89.2 days	80.4 days	75.1 days	78.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$18.3M

Net patient income

$1.5M

For-profit Operated by a single business entity.

Net patient revenue

$18.3M

Net patient income

$1.5M

Other income

$8.7K

Payroll costs

$10.6M 57.9% of net patient revenue

Other operating costs

$6.2M

Total costs

$16.8M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 41%

Private pay 57%

Medicaid 3%

Coverage residents most often leave under.

Medicare 50%

Private pay 49%

Medicaid 1%

0.0 miles from city center Estimated distance in miles from Auburn's city center to Oakwood Village, Inc.'s address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Oakwood Village, Inc.	NH AL MC	Auburn	-	124	A+	88	-
Cogir of North Bay	NH AL IL	Vallejo (Harry Floyd Terrace)	-	83	A+	47	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Is Oakwood Village, Inc. in a walkable area?

Oakwood Village, Inc. has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Oakwood Village, Inc.?

Oakwood Village, Inc.'s occupancy is 48%.

Does Oakwood Village, Inc. operate as a for-profit or non-profit?

Oakwood Village, Inc. is registered as a for-profit in CA.

Who is the administrator of Oakwood Village, Inc.?

Patty Uclaray is the administrator of Oakwood Village, Inc..

How many beds does Oakwood Village, Inc. have?

Oakwood Village, Inc. has 124 beds.

Has Oakwood Village, Inc. had any recent citations?

Oakwood Village, Inc. has had 3 recently reported citations.

Are there photos of Oakwood Village, Inc.?

Yes — there are 8 photos of Oakwood Village, Inc. in the photo gallery on this page.

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Oakwood Village, Inc.

Overview of Oakwood Village, INC.

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Contact Oakwood Village, Inc.

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

71 Certified Nursing Assistant

30 Licensed Practical Nurse

11 Registered Nurse

3 Dental Services Staff

4 Other Dietary Services Staff

4 RN Director of Nursing

3 Speech Language Pathologist

4 Respiratory Therapy Technician

4 Physical Therapy Aide

2 Physical Therapy Assistant

1 Medical Director

1 Feeding Assistant

1 Dietitian

2 Qualified Social Worker

1 Nurse Practitioner

1 Therapeutic Recreation Specialist

1 Occupational Therapy Aide

1 Administrator

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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