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Palms Retirement Center
Assisted Living, Memory Care & Residential Care · Fullerton, CA

Palms Retirement Center

Assisted Living, Memory Care & Residential Care · Fullerton, CA
312 N Roosevelt Ave, Fullerton, CA 92832 View map Calculator: See prices in your area
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Overview of Palms Retirement Center

Palms Retirement Center is a 144-bed assisted living and memory care community offering respite care, a dedicated dementia unit, transportation assistance, and social service support at 312 N Roosevelt Avenue in Fullerton, California. operated by Palms Retirement Center Inc under administrator Khatera Bahadory, the community serves Orange County residents. The community has been licensed since 2022.

The inspection record falls below California average. Since licensing, the facility has logged 21 complaints against a California average of 14, 4.2 per year versus a state average of 2.8, generating 28 complaint visits compared to a state average of 13. Total citations stand at 13 against a California average of 10, with citations per routine inspection at 0.3 versus a 3.3 state average. No serious citations appear on record. The latest inspection was April 2026.

Special dietary preparation is accommodated. The dementia unit serves residents with Alzheimer’s disease and related conditions within the larger assisted living campus.

Palms Retirement Center fits older adults in Fullerton seeking assisted living or dementia care in a large, newer community where a dedicated dementia unit and a walkable central Orange County location serve residents across the care spectrum.

Facility Direct Line (626) 353-4710
Facility Direct Line (626) 353-4710 coordinator@palmsretirement.com
Bed community size
144-bed community Rank #401 / 1648Bed count — State benchmarkedThis home is ranked 401st out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
4 years in operation Rank #1108 / 1494Years in operation — State benchmarkedThis home is ranked 1108th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 82 / 100 Rank #356 / 2087Walk Score — State benchmarkedThis home is ranked 356th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
72%
Rank #871 / 1496Occupancy rate — State benchmarkedThis home is ranked 871st out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
104 / 144
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceFebruary 16, 2022
CountyOrange
RCFE Number306006071

Ownership & Operating Entity

Palms Retirement Center is legally operated by Palms Retirement Center Inc, and administered by Khatera Bahadory.

Owner NamePalms Retirement Center Inc

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Activities For Residents
Transportation Assistance
Social Service Department Assistance
Specific ProgramsHousekeeping and Laundry, Special Diet Preparation, Dedicated Dementia Unit

Contact Palms Retirement Center

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 13 citations 21 complaints 45 total visits 28 complaint visits 3 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

12 points below the California average for assisted living residences (81/100)

Rank #1118 / 1399 in California Inspection Score — State benchmarked This home is ranked 1118th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 69 out of 100. Letter grade D+. 12 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 7 Worse Metrics worse than California average:
• Total citations (30% above)
• Citations per year (30% above)
• Total visits (181% above)
• Complaint visits (115% above)
• Other visits (100% above)
• Total complaints (50% above)
• Complaints per year (50% above) 2 Better Metrics better than California average:
• Citations per inspection (91% below)
• Official inspections (25% below)
Latest Inspection April 28, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1310 This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse
Citations per year Info Average citations per year since 2021. 2.62 This facility has 30% more citations per year than a typical California assisted living residence (2.6 vs. CA avg 2).↑ 30% worse
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 4516 This facility has 181% more total visits than a typical California assisted living residence (45 vs. CA avg 16).↑ 181% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2813 This facility has 115% more complaint visits than a typical California assisted living residence (28 vs. CA avg 13).↑ 115% worse Rank #1237 / 1388 Complaint visits — State benchmarked This home is ranked 1237th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 147 This facility has 100% more other visits than a typical California assisted living residence (14 vs. CA avg 7).↑ 100% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 2114 This facility has 50% more total complaints than a typical California assisted living residence (21 vs. CA avg 14).↑ 50% worse
Complaints per year Info Average complaints per year since 2021. 4.22.8 This facility has 50% more complaints per year than a typical California assisted living residence (4.2 vs. CA avg 2.8).↑ 50% worse
Show Inspection Reports

Places of interest near Palms Retirement Center

Address 0.4 miles from city center Info Estimated distance in miles from Fullerton's city center to Palms Retirement Center's address, calculated via Google Maps.

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Address

Compare Assisted Living around Fullerton

The information below is reported by the California Department of Social Services and Department of Public Health.

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 73.0% -Well Oak Tenant LLC And Oakmont Managememt Group LLCStudio / Suite / 1 Bed / 2 Bed
Palms Retirement Center
AL
MC
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CA AVG 104
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Financial Assistance for
Assisted Living in California

Palms Retirement Center is located in FULLERTON, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Palms Retirement Center

Is Palms Retirement Center in a walkable area?

Palms Retirement Center has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Palms Retirement Center?

Palms Retirement Center's occupancy is 72%.

Are pets allowed at Palms Retirement Center?

No, Palms Retirement Center has a no-pet policy.

Who is the administrator of Palms Retirement Center?

Khatera Bahadory is the administrator of Palms Retirement Center.

How many beds does Palms Retirement Center have?

Palms Retirement Center has 144 beds.

Has Palms Retirement Center had any citations?

Palms Retirement Center has had 13 reported citations since 2021 according to records from California Department of Social Services (CDSS).

What is the address of Palms Retirement Center?

Palms Retirement Center is located at 312 N Roosevelt Ave, Fullerton, CA 92832.

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