Facility type
Nursing Home
Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
New York State Veterans Home at Montrose
New York State Veterans Home at Montrose is a skilled nursing facility located in Montrose, New York. It provides quality care to eligible veterans and their dependents in need of skilled nursing care and rehabilitative services. The facility is operated by the New York State Department of Health.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
252
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.7%
Residents per day (avg)
200
Occupancy rate
71.7%
Residents per day (avg)
200
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
50% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental community
Operated by city authorities.
Home revenue
$54.6M
Operating deficit
-$3.9M
Governmental community
Operated by city authorities.
Home revenue
$54,570,560.00
Operating deficit
$-3,925,480.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$33.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$51.1M
252-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License details
County:
Westchester
Additional licensing details
License number:
5951300N
CMS Certification Number:
335832
Ownership & operating entity
Owner name:
New York State Department of Health (Public)
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
3 inspections
3 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
47 complaints
18.7 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:June 4, 2025
Type:Complaint Investigation
25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
April 3, 2025: Stipulation & Order #: NH-25-046
A formal agreement with the state to correct serious or repeated issues.
May 27, 2020: Stipulation & Order #: NH-20-059
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
5
State average N/A
Last Health inspection on Jun 2025
Total health citations
18
State average N/A
Citations per inspection
3.6
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 18 citations resulted from standard inspections; 7 of 18 resulted from complaint investigations; and 2 of 18 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
2
2
In line with State averageState average: N/A
0 critical citations
2 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 04, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 04, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 04, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 04, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 03, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 03, 2025
Corrected
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 03, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 03, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
New York State Veterans Home at Montrose
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Montrose
252
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near New York State Veterans Home at Montrose
1.5 miles from city center
Montrose, NY 10548
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
167
Employees
163
Contractors
4
Staff to resident ratio
0.94:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
98
Average shift
8.6 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
76,759
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
29
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
91
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
0.2%
119 contractor hours this quarter
Registered Nurse: 3
Certified Nursing Assistant: 1
Staff by category
| Certified Nursing Assistant | 90 | 1 | 91 | 45,756 | 91 | 100% | 8.7 |
| Registered Nurse | 26 | 3 | 29 | 10,794 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 17 | 0 | 17 | 7,283 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 5,416 | 91 | 100% | 8.4 |
| Other Social Services Staff | 8 | 0 | 8 | 3,212 | 91 | 100% | 7.4 |
| Occupational Therapy Aide | 2 | 0 | 2 | 947 | 66 | 73% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 819 | 62 | 68% | 8.3 |
| Feeding Assistant | 2 | 0 | 2 | 570 | 58 | 64% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 519 | 64 | 70% | 8.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Physician | 1 | 0 | 1 | 472 | 60 | 66% | 7.9 |
| Dietitian | 1 | 0 | 1 | 462 | 57 | 63% | 8.1 |
91 Certified Nursing Assistant
% of Days
100%
29 Registered Nurse
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
12 Clinical Nurse Specialist
% of Days
100%
8 Other Social Services Staff
% of Days
100%
2 Occupational Therapy Aide
% of Days
73%
2 Mental Health Service Worker
% of Days
68%
2 Feeding Assistant
% of Days
64%
1 Other Dietary Services Staff
% of Days
70%
1 Administrator
% of Days
70%
1 Other Physician
% of Days
66%
1 Dietitian
% of Days
63%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
178 residents
Residents by payment source
Medicare
84 residents (47.2%)
Private pay or other
94 residents (52.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.4
77% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.4
79% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
36.4%
Percent of long-stay residents whose need for help with daily activities has increased
36.4%
121% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
29.5%
Percent of long-stay residents whose ability to move independently worsened
29.5%
78% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
47% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
58% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.1%
Percent of long-stay high risk residents with pressure ulcers
10.1%
41% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.2%
Percent of long-stay residents with a urinary tract infection
5.2%
272% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.3%
Percent of long-stay residents who lose too much weight
6.3%
In line with State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.8%
Percent of long-stay residents who have depressive symptoms
1.8%
90% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.7%
Percent of long-stay residents who received an antipsychotic medication
17.7%
41% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
In line with State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
60.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
60.6%
21% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
20% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$29K
56% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$29K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 3, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 3, 2025
$29K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for New York State Veterans Home at Montrose based on CMS SNF Cost Reports.
Occupancy Rate
71.7%
↑ 7.4pp vs 2023
Net Income
-$3,925,480
↓ ~$5.2M vs 2023
Total Payroll
$36,052,985
↑ ~$679K vs 2023
Profit Margin
-10.7%
↓ 14.1pp vs 2023
Loading trend charts...
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