Riverside

Nursing Home
Overview of Riverside
Riverside is a park in La Crosse, Wisconsin, founded in 1900. It serves as a community hub for events, attracting thousands of visitors each week. The park features a historic band shell and has undergone significant improvements funded by community donations.
(608) 406-3900

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Wisconsin average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Wisconsin average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Wisconsin average: 3.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Wisconsin average: 3.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 2m per day

This home provides 18% more nursing time per resident than the state average.

Wisconsin average: 4h 17m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 123

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 77.6%
Residents per day (avg) 96
Occupancy rate
77.6%
Residents per day (avg)
96

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

65% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$14.6M
Surplus of revenue
$1.0M
Voluntary non-profit home Church
Home revenue
$14,598,060.00
Surplus of revenue
$1,023,304.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
42.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $13.6M
Bed community size
123-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Care

Additional licensing details

CMS Certification Number: 525455
Certification type: Title 18 SNF Title 19 NF
County: LA CROSSE

Ownership & operating entity

Riverside is administrated by PATRICK SENZIG.

Owner name: BETHANY LUTHERAN HOMES INC
Profit status: NONPROFIT

Contact Information

Fax: (608) 406-3914

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
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No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
6
-
-24%
-1%
-24%
Alden Meadow Park Health Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
16
-
+11%
-30%
-1%
Riverside
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54601
123
No
SENZIG, PATRICK
77.6%
$14,537,497.00
$6,207,203.00
42.7%
96.10
2/5
5.0346
2/5
4/5
2/5
1
9
1
-23%
+18%
+11%
Alden Estates of Jefferson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
53
9
+81%
-28%
+38%
Allis Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4
66
9
-70%
-36%
-8%

Places of interest near Riverside

Address 4.9 miles from city center

Address LA CROSSE, WI 54601

Calculate Travel Distance to Riverside

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

189
Total Staff
141
Employees
48
Contractors
46,901
Total Hours (Quarter)
66
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.1 Yes
Licensed Practical Nurse179 Yes
Certified Nursing Assistant1087.7 Yes
Staff by Category
Administration
2 staff
7.5hs shift avg
Nursing Staff
155 staff
7.9hs shift avg
Physicians & Practitioners
9 staff
8.1hs shift avg
Therapy Services
14 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
6.2hs shift avg
Dietary Services
2 staff
6.6hs shift avg
Other Services
3 staff
7.7hs shift avg
Contractor Analysis
24.2%
of total hours from contractors
11,352 contractor hours this quarter
Certified Nursing Assistant: 19 Physical Therapy Aide: 4 Licensed Practical Nurse: 8 Registered Nurse: 4 Nurse Practitioner: 1 Speech Language Pathologist: 5 Qualified Social Worker: 1 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant891910824,47891100%7.7
Registered Nurse154196,48691100%8.1
Licensed Practical Nurse98175,77691100%9
Clinical Nurse Specialist6062,2967380%8.1
Medication Aide/Technician9091,2477279%8.6
Mental Health Service Worker3031,1596673%7.7
Other Social Services Staff3031,0756875%7.8
Speech Language Pathologist0559967279%6.9
Physical Therapy Aide0449276875%6.6
Nurse Practitioner2135056167%8.3
Dietitian2024916571%6.6
Administrator1014565763%8
Respiratory Therapy Technician0223296268%5.3
Physical Therapy Assistant0112564145%6.2
Qualified Social Worker0111576268%2.5
Nurse Aide in Training2021332932%4.6
Occupational Therapy Aide011791213%6.6
Occupational Therapy Assistant0114967%8.2
Medical Director011655%1.2

Health Inspection History

Inspections
Total health inspections 4

Wisconsin average 6


Last Health inspection on Jan 2025

Total health citations 9
Citations per inspection
2.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 9 citations resulted from standard inspections; and 1 of 9 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
11% worse than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 1.2

1 critical citation More info Wisconsin average: 0.9

0 serious citations More info Wisconsin average: 1.2

8 moderate citations More info Wisconsin average: 24.7

0 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect critical citation Jan 22, 2025
Corrected

Infection Control moderate citation Aug 29, 2024
Corrected

Nutrition moderate citation Aug 29, 2024
Corrected

Quality of Care moderate citation Aug 29, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Bethany Lutheran Homes INC
Resident Census by Payment Source
96 Total Residents
Medicare 19 (19.8%)
Medicaid 41 (42.7%)
Private Pay/Other 36 (37.5%)
Specialized Care Beds
34 Total Specialty Beds
27.6% of Bed Capacity
34
Alzheimer's / Dementia Beds
27.6%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.0
44% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.0
26% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 31.1%
76% worse than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 24.2%
6% worse than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
10% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.3%
97% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.8%
43% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.4%
39% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.8%
19% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.2%
36% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 28.8%
79% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
14% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
13% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
20% better than Wisconsin average

Wisconsin average: 82.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $22K
77% lower than Wisconsin average

Wisconsin average: $95K

Number of fines 1
52% fewer fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $22K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 22, 2025
$22K

Last updated: Jan 2026

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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