Show Inspection Reports
Total health inspections
1
Alabama average 2.9
Last Health inspection on Sep 2018
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Mobile
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Palm Gardens Health and Rehabilitation, LLC
Nursing Home in Mobile
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Palm Gardens Health and Rehabilitation, LLC
Overview of Palm Gardens Health and Rehabilitation, LLC
Discover the pinnacle of senior living at Palm Gardens Health and Rehabilitation, LLC, a haven nestled in the heart of Mobile, Alabama. With a highly skilled and compassionate staff and an exceptional facility, they are dedicated to providing an unparalleled experience for seniors. At Palm Gardens, they go beyond traditional care, offering a comprehensive range of skilled nursing and rehabilitation services that redefine what’s possible. From pain management to wound care, diathermy to IV therapy, cardiac recovery to amputations, and audiology to various impairments, their clinical capabilities are vast. Rehabilitation takes center stage with state-of-the-art physical, occupational, and speech therapy programs, complemented by a cutting-edge wellness station gym.
What sets Palm Gardens apart is its collaboration with nurse practitioners through Southern and the Associates—a team of highly trained practitioners who bridge any communication gaps, ensuring seamless coordination among administrators, health professionals, and family members. Residents are also invited to indulge in the serenity of outdoor courtyards, where nature’s beauty intertwines with daily activities. From captivating entertainment to stimulating programs, each day is filled with excitement and fulfillment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89%
Residents per day (avg)
90
Occupancy rate
89%
Residents per day (avg)
90
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
71% of new residents, often for short stays.
Typical stay
1 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
8 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M
Profit
$536.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M
Profit
$536.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.4M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeNursing Home
StatusRegular
CountyMobile
Business TypeLimited Liability Company
CMS Certification Number15403
Palm Gardens Health and Rehabilitation, LLC is administrated by Jeanne Freeman.
SNF (Skilled Nursing)
100 units
Total beds
100 units
Rehabilitation Services
Beautician Services
Laundry Services
Cable Television
Complimentary Wi-Fi
Outdoor Courtyards
Daily Activities
Specific ProgramsServices, Weekly Menu, Resources, Careers, Contact
Food DescriptionResidents can dine in the comfort of their room or in a restaurant-style dining area.
Inspection History
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
Alabama average: 1 complaint visit
Alabama average: 1 inspection
Health Inspection History
Inspections
Total health citations
4
Alabama average 10.4
Citations per inspection
4
Alabama average 3.46
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Alabama averageAlabama average: 0.7
Serious Health citations
0
0
100% better than Alabama averageAlabama average: 0.2
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 13, 2018
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 13, 2018
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 13, 2018
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 13, 2018
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 13, 2018
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 13, 2018
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 13, 2018
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 13, 2018
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Mobile The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
Filter by care type
Palm Gardens Health and Rehabilitation, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mobile (South Crichton)
100
89.0%
+10%
4.42
+1%
0
4
4.0
0
90
A+
46
Freeman, Jeanne
$10.4M
$4.6M
44.2%
15403
Crowne Health Care of Springhill
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mobile (College Park)
98
86.7%
+7%
4.33
-1%
0
3
1.0
0
44
-
49
Detamore, Amber
$8.2M
$3.4M
41.9%
15426
Crowne Health Care of Mobile
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mobile (Woodlawn)
148
92.7%
+15%
5.06
+16%
0
8
2.7
0
135
A+
27
Manning, Jones
$15.7M
$7.2M
45.8%
15100
Ashland Place Health and Rehabilitation, LLC
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mobile (Park Place)
164
87.1%
+8%
4.43
+1%
0
11
3.7
0
144
A+
55
Broughton, Cidny
$15.9M
$6.7M
42.2%
15103
Allen Health and Rehabilitation
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mobile (Texas Street)
119
-
-
-
-
0
0
0.0
0
-
-
48
-
-
-
-
-
Places of interest near Palm Gardens Health and Rehabilitation, LLC
4.8 miles from city center — 0.85 miles to nearest hospital (Fresenius Medical Care at Springhill Memorial Hospital)
Calculate Travel Distance to Palm Gardens Health and Rehabilitation, LLC
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
180
Employees
149
Contractors
31
Staff to resident ratio
2.34:1
49% better than Alabama averageAlabama average ratio: 1.57:1
Avg staff/day
56
Average shift
7.6 hours
0% compared with Alabama averageAlabama average: 7.9 hours
Total staff hours (quarter)
38,569
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
91
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.9%
2,678 contractor hours this quarter
Qualified Social Worker: 11
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 6
Physical Therapy Aide: 3
Speech Language Pathologist: 3
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 91 | 0 | 91 | 19,397 | 91 | 100% | 7.2 |
| Registered Nurse | 21 | 0 | 21 | 5,312 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 14 | 0 | 14 | 4,430 | 91 | 100% | 9.5 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,421 | 71 | 78% | 9.6 |
| Nurse Aide in Training | 5 | 0 | 5 | 1,005 | 81 | 89% | 6.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 989 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 900 | 73 | 80% | 6.4 |
| RN Director of Nursing | 2 | 0 | 2 | 816 | 68 | 75% | 8 |
| Qualified Social Worker | 0 | 11 | 11 | 749 | 70 | 77% | 5.4 |
| Dietitian | 1 | 0 | 1 | 525 | 64 | 70% | 8.2 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 491 | 71 | 78% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 440 | 59 | 65% | 7.5 |
| Speech Language Pathologist | 0 | 3 | 3 | 406 | 63 | 69% | 5.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 208 | 26 | 29% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 138 | 18 | 20% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 131 | 17 | 19% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 120 | 32 | 35% | 3.5 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 72 | 9 | 10% | 8 |
| Medical Director | 0 | 1 | 1 | 12 | 6 | 7% | 2 |
91 Certified Nursing Assistant
% of Days
100%
21 Registered Nurse
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
6 Medication Aide/Technician
% of Days
78%
5 Nurse Aide in Training
% of Days
89%
2 Clinical Nurse Specialist
% of Days
71%
6 Physical Therapy Assistant
% of Days
80%
2 RN Director of Nursing
% of Days
75%
11 Qualified Social Worker
% of Days
77%
1 Dietitian
% of Days
70%
1 Administrator
% of Days
71%
7 Respiratory Therapy Technician
% of Days
78%
1 Nurse Practitioner
% of Days
67%
1 Other Dietary Services Staff
% of Days
65%
3 Speech Language Pathologist
% of Days
69%
1 Mental Health Service Worker
% of Days
29%
1 Occupational Therapy Aide
% of Days
20%
1 Dental Services Staff
% of Days
19%
3 Physical Therapy Aide
% of Days
35%
1 Occupational Therapy Assistant
% of Days
10%
1 Medical Director
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
77 residents
Residents by payment source
Medicare
8 residents (10.4%)
Medicaid
37 residents (48.1%)
Private pay or other
32 residents (41.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
13% better than Alabama averageAlabama average: 8.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.3
22% better than Alabama averageAlabama average: 14.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
16% better than Alabama averageAlabama average: 13.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.3%
Percent of long-stay residents whose ability to move independently worsened
13.3%
18% better than Alabama averageAlabama average: 16.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.9%
35% better than Alabama averageAlabama average: 13.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
78% better than Alabama averageAlabama average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
In line with Alabama averageAlabama average: 5.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
In line with Alabama averageAlabama average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.1%
Percent of long-stay residents who lose too much weight
7.1%
31% worse than Alabama averageAlabama average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Alabama averageAlabama average: 1.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.9%
Percent of long-stay residents who received an antipsychotic medication
23.9%
16% worse than Alabama averageAlabama average: 20.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Alabama averageAlabama average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama averageAlabama average: 94.8%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
19% better than Alabama averageAlabama average: 83.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
74% better than Alabama averageAlabama average: 2.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
25% better than Alabama averageAlabama average: 80.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
In line with Alabama averageAlabama average: 24.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
19.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.0%
65% worse than Alabama averageAlabama average: 11.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
256% worse than Alabama averageAlabama average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
36.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
36.6%
32% worse than Alabama averageAlabama average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
60.2%
Rate of successful return to home or community from a skilled nursing facility.
60.2%
19% better than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Palm Gardens Health and Rehabilitation, LLC based on CMS SNF Cost Reports.
Occupancy Rate
89.0%
↑ 1.8pp vs 2023
Net Income
$536.5K
↑ ~$1.2M vs 2023
Total Payroll
$5.4M
↓ ~$112.3K vs 2023
Profit Margin
5.2%
↑ 11.6pp vs 2023
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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