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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Discover the pinnacle of senior living at Palm Gardens Health and Rehabilitation, LLC, a haven nestled in the heart of Mobile, Alabama. With a highly skilled and compassionate staff and an exceptional facility, they are dedicated to providing an unparalleled experience for seniors. At Palm Gardens, they go beyond traditional care, offering a comprehensive range of skilled nursing and rehabilitation services that redefine what’s possible. From pain management to wound care, diathermy to IV therapy, cardiac recovery to amputations, and audiology to various impairments, their clinical capabilities are vast. Rehabilitation takes center stage with state-of-the-art physical, occupational, and speech therapy programs, complemented by a cutting-edge wellness station gym.
What sets Palm Gardens apart is its collaboration with nurse practitioners through Southern and the Associates—a team of highly trained practitioners who bridge any communication gaps, ensuring seamless coordination among administrators, health professionals, and family members. Residents are also invited to indulge in the serenity of outdoor courtyards, where nature’s beauty intertwines with daily activities. From captivating entertainment to stimulating programs, each day is filled with excitement and fulfillment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 65th out of 130 homes in Alabama for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 10m per day | ▲ 85% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 30m per day | ▼ 36% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 48m per day | ▲ 12% State avg: 2h 30m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 52m per day | ▲ 18% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 67% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 46m per day | ▲ 108% State avg: 22m per day · National avg: 29m per day |
Higher than the Alabama average: 80.8%Palm Gardens Health and Rehabilitation, LLC is administrated by Jeanne Freeman.
Key information about the people who lead and staff this community.
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AL Average | vs. AL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 17 | This facility has 59% fewer total deficiencies than a typical Alabama nursing home (7 vs. AL avg 17).↓ 59% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 0.9 | 2.1 | This facility has 57% fewer deficiencies per year than a typical Alabama nursing home (0.9 vs. AL avg 2.1).↓ 57% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Alabama average 2.9
Last Health inspection on Sep 2018
Alabama average 10.4
Alabama average 3.46
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
100% better than Alabama averageAlabama average: 0.7
100% better than Alabama averageAlabama average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
52% more staff per resident than Alabama average
5% worse than Alabama average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 26 RN Staff are full-time employees. No contractors work on this role.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursHelps with daily care and mobility.
All 83 CNA Staff are full-time employees. No contractors work on this role.
83
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,709 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 83 | 0 | 83 | 19,771 | 92 | 100% | 7.1 |
| Registered Nurse | 26 | 0 | 26 | 7,982 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,194 | 92 | 100% | 9 |
| Nurse Aide in Training | 12 | 0 | 12 | 2,410 | 88 | 96% | 7.1 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 992 | 63 | 68% | 8 |
| Qualified Social Worker | 0 | 10 | 10 | 918 | 72 | 78% | 6 |
| RN Director of Nursing | 2 | 0 | 2 | 866 | 64 | 70% | 8.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 798 | 71 | 77% | 6.5 |
| Dietitian | 1 | 0 | 1 | 524 | 63 | 68% | 8.3 |
| Nurse Practitioner | 2 | 0 | 2 | 472 | 59 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 448 | 67 | 73% | 5.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 430 | 60 | 65% | 7.2 |
| Medication Aide/Technician | 6 | 0 | 6 | 429 | 40 | 43% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 347 | 45 | 49% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 345 | 64 | 70% | 5.1 |
| Administrator | 1 | 0 | 1 | 328 | 41 | 45% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 174 | 26 | 28% | 6.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 157 | 34 | 37% | 4.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 72 | 10 | 11% | 7.2 |
| Medical Director | 0 | 1 | 1 | 31 | 11 | 12% | 2.8 |
| Feeding Assistant | 0 | 1 | 1 | 8 | 4 | 4% | 2 |
| Other Physician | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
13% better than Alabama averageAlabama average: 8.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.3
22% better than Alabama averageAlabama average: 14.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
16% better than Alabama averageAlabama average: 13.9%
Percent of long-stay residents whose ability to move independently worsened
13.3%
18% better than Alabama averageAlabama average: 16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.9%
35% better than Alabama averageAlabama average: 13.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
78% better than Alabama averageAlabama average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
5.8%
In line with Alabama averageAlabama average: 5.9%
Percent of long-stay residents with a urinary tract infection
2.7%
In line with Alabama averageAlabama average: 2.7%
Percent of long-stay residents who lose too much weight
7.1%
31% worse than Alabama averageAlabama average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Alabama averageAlabama average: 1.2%
Percent of long-stay residents who received an antipsychotic medication
23.9%
16% worse than Alabama averageAlabama average: 20.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Alabama averageAlabama average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama averageAlabama average: 94.8%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
19% better than Alabama averageAlabama average: 83.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
74% better than Alabama averageAlabama average: 2.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
25% better than Alabama averageAlabama average: 80.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
In line with Alabama averageAlabama average: 24.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.0%
65% worse than Alabama averageAlabama average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
256% worse than Alabama averageAlabama average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
36.6%
32% worse than Alabama averageAlabama average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.2%
19% better than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
71% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
77Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Palm Gardens Health and Rehabilitation, LLC based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #58 / 129Payroll — State benchmarkedThis home is ranked 58th out of 129 homes in Alabama for payroll. Shows total annual staff payroll benchmarked to the Alabama average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
4.8 miles from city center
Estimated distance in miles from Mobile's city center to Palm Gardens Health and Rehabilitation, LLC's address, calculated via Google Maps.
— 0.85 miles to nearest hospital (Fresenius Medical Care at Springhill Memorial Hospital)
Add your location
Palm Gardens Health and Rehabilitation, LLC is located in Mobile, Alabama.
Here are the financial assistance programs available to residents in Alabama.
The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
| Palm Gardens Health and Rehabilitation, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mobile (South Crichton) | 100
Facility
100
AL AVG
90
Rank
#89 / 245 | 89.0% | +10% | 4.42 | +40% | +1% | $0 | 4 | 4.0 | - | 88 | A+ |
46
Facility
46
AL AVG
36
Rank
#151 / 418 | Jeanne Freeman | $11.0M | $5.4M | 49.1% | 15403 | ||||
| Westminster Village – Spanish Fort |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Spanish Fort (Bridgehead) | 60
Facility
60
AL AVG
90
Rank
#156 / 245 | - | - | 4.91 | +69% | +12% | $0 | 10 | 3.3 | - | 10 | - |
27
Facility
27
AL AVG
36
Rank
#261 / 418 | Acts Retirement Services, Inc | $18.1M | $8.3M | 45.8% | 15381 | ||||
| Crowne Health Care of Mobile |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mobile (Woodlawn) | 148
Facility
148
AL AVG
90
Rank
#34 / 245 | 86.5% | +7% | 5.06 | -13% | +16% | $0 | 8 | 2.7 | - | 132 | A+ |
27
Facility
27
AL AVG
36
Rank
#261 / 418 | Jones Manning | $17.1M | $8.5M | 49.5% | 15100 | ||||
| Ashland Place Health and Rehabilitation, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mobile (Park Place) | 164
Facility
164
AL AVG
90
Rank
#20 / 245 | 81.7% | +1% | 4.43 | +18% | +1% | $0 | 11 | 3.7 | - | 144 | A+ |
55
Facility
55
AL AVG
36
Rank
#90 / 418 | Cidny Broughton | $16.2M | $7.9M | 48.9% | 15103 | ||||
| Oakwood-North Baldwin‘s Center For Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bay Minette | 75
Facility
75
AL AVG
90
Rank
#136 / 245 | - | - | 5.19 | +10% | +19% | $0 | 10 | 3.3 | - | 68 | - |
15
Facility
15
AL AVG
36
Rank
#321 / 418 | Jennifer Mcinnish | $8.6M | $5.1M | 59.5% | 15417 |
Palm Gardens Health and Rehabilitation, LLC is in the South Crichton neighborhood of Mobile.
Palm Gardens Health and Rehabilitation, LLC has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Palm Gardens Health and Rehabilitation, LLC's occupancy is 89%.
Jeanne Freeman is the administrator of Palm Gardens Health and Rehabilitation, LLC.
Palm Gardens Health and Rehabilitation, LLC has 100 beds.
Yes — there is 1 photo of Palm Gardens Health and Rehabilitation, LLC in the photo gallery on this page.
(251) 450-2800 will put you in contact with the team at Palm Gardens Health and Rehabilitation, LLC.
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