Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
We arrange tours, appointments, and even moving support so you don’t have to
The Glen at Willow Valley is legally operated by Willow Valley Communities.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Citations
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This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
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Total citations
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3 | 63 | This facility has 95% fewer total citations than a typical Pennsylvania nursing home (3 vs. PA avg 63).↓ 95% better |
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Citations per year
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0.6 | 12.6 | This facility has 95% fewer citations per year than a typical Pennsylvania nursing home (0.6 vs. PA avg 12.6).↓ 95% better |
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Citations per inspection
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0.8 | 5.7 | This facility has 86% fewer citations per inspection than a typical Pennsylvania nursing home (0.8 vs. PA avg 5.7).↓ 86% better |
Inspections
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This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
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4 | 11 | This facility has 64% fewer total inspections than a typical Pennsylvania nursing home (4 vs. PA avg 11).↓ 64% better |
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Inspections with citations
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1 | 8 | This facility has 88% fewer inspections with citations than a typical Pennsylvania nursing home (1 vs. PA avg 8).↓ 88% better |
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Inspection citation rate
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25% | 73% | This facility has 48 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (25% vs. PA avg 73%).↓ 48% better |
Complaints & Investigations
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This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
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0 | 4 | This facility has 100% fewer total complaints than a typical Pennsylvania nursing home (0 vs. PA avg 4).↓ 100% better |
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Complaints per year
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0 | 0.8 | This facility has 100% fewer complaints per year than a typical Pennsylvania nursing home (0 vs. PA avg 0.8).↓ 100% better |
The most recent inspection of The Glen at Willow Valley on September 24, 2024, found no deficiencies. Earlier inspections mostly showed compliance, though the June 8, 2022, inspection cited issues with food labeling and dating, lint accumulation in dryer traps, and incomplete medication documentation. No fines, enforcement actions, or complaint investigations were listed in the available reports. Prior complaints were not noted, and no substantiated complaint investigations appeared. The facility’s record shows improvement, with recent inspections free of deficiencies after earlier minor issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPennsylvania average 6.7
Last Health inspection on Nov 2023
Pennsylvania average 31.3
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 2 citations resulted from standard inspections.
Pennsylvania average: 0.3
Pennsylvania average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
177 contractor hours this quarter
| Certified Nursing Assistant | 165 | 0 | 165 | 57,243 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 63 | 0 | 63 | 22,996 | 92 | 100% | 7.9 |
| Registered Nurse | 37 | 0 | 37 | 9,478 | 92 | 100% | 7.9 |
| Other Dietary Services Staff | 15 | 0 | 15 | 4,753 | 92 | 100% | 7.8 |
| Clinical Nurse Specialist | 14 | 0 | 14 | 4,454 | 70 | 76% | 8 |
| Dental Services Staff | 4 | 0 | 4 | 1,741 | 65 | 71% | 8.3 |
| Physical Therapy Assistant | 11 | 0 | 11 | 1,536 | 73 | 79% | 5 |
| Respiratory Therapy Technician | 15 | 0 | 15 | 1,198 | 75 | 82% | 4.9 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,043 | 68 | 74% | 6.7 |
| Qualified Social Worker | 6 | 0 | 6 | 997 | 69 | 75% | 5.5 |
| Nurse Aide in Training | 14 | 0 | 14 | 975 | 55 | 60% | 7.5 |
| Therapeutic Recreation Specialist | 4 | 0 | 4 | 862 | 66 | 72% | 6 |
| Physical Therapy Aide | 4 | 0 | 4 | 521 | 54 | 59% | 6.4 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 440 | 59 | 64% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 149 | 50 | 54% | 3 |
| Medical Director | 0 | 1 | 1 | 28 | 12 | 13% | 2.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
28% of new residents, usually for short-term rehab.
72% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for The Glen at Willow Valley based on CMS SNF Cost Reports.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
4.4 miles from city center
Estimated distance in miles from Lancaster's city center to The Glen at Willow Valley's address, calculated via Google Maps.
Add your location
The Glen at Willow Valley is located in LANCASTER, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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| The Glen at Willow Valley |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Lancaster | 76 | 77.6% | -1% | 5.63 | -15% | +36% | $0 | 2 | 1.0 | 1 | 59 | - | 6 | Margaret Donegan | $190.0M | $62.1M | 32.7% | 395956 | ||||
| Lima Estates |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Media | 60 | 62.3% | -21% | 4.54 | +122% | +10% | $0 | - | - | - | 4 | A+ | 24 | - | $22.3M | $8.7M | 38.9% | 395492 | ||||
| Kirkland Village |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Bethlehem | 64 | 46.9% | -40% | 4.30 | +46% | +4% | $0 | 8 | 4.0 | - | 30 | A+ | 12 | Presbyterian Homes, Inc. | $29.5M | $9.2M | 31.2% | 395916 | ||||
| Homestead Village |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lancaster (Rohrerstown) | 100 | 57.0% | -28% | 5.33 | -23% | +29% | $0 | 7 | 3.5 | - | 57 | - | 16 | Douglas Motter | $33.3M | $13.1M | 39.3% | 395720 | ||||
| Fountain View at Logan Square |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Philadelphia (Center City) | 101 | 63.4% | -19% | 3.14 | +20% | -24% | $43.2k | 50 | 3.6 | 1 | 64 | - | 95 | Steven Stefanelli | $34.0M | $13.2M | 38.8% | 395662 |
The legal owner and operator of The Glen at Willow Valley is Willow Valley Communities.
The Glen at Willow Valley has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to PA state health department records, The Glen at Willow Valley's license number is 321910.
According to PA state health department records, The Glen at Willow Valley's license expires on February 19, 2027.
The Glen at Willow Valley's occupancy is 78%.
The Glen at Willow Valley is registered as a non-profit in PA.
The Glen at Willow Valley has 76 beds.
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