Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
361
359 employees · 2 contractors · 158 on an average day The Glen at Willow Valley
Nursing Home, Memory Care & Skilled Nursing · Lancaster, PA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Glen at Willow Valley
Nursing Home, Memory Care & Skilled Nursing · Lancaster, PA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Glen at Willow Valley accepts Medicare and private pay.
The Glen at Willow Valley provides nursing home, memory care, and skilled nursing care in Lancaster, PA. Skilled nursing provides licensed nursing care on site around the clock, while Memory Support serves residents with Alzheimer’s disease and other cognitive disorders. The community may be a good fit for someone who needs specialized memory support for a cognitive disorder.
The community has 76 beds. Total nurse staffing is 5h 49m per resident per day, representing the daily hands-on nursing time assigned to each resident. Short-term rehabilitation and therapy services support recovery after surgery or illness, and Medicare can help cover eligible short-term skilled care after a hospital stay; private pay is also accepted.
A fully equipped country kitchen lets residents grab a snack or cook a meal, while the beauty salon provides an on-site personal-care service. Pets are allowed, and Willow Valley Communities operates the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Total nursing care per resident / day
This nursing home is ranked 16th out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 49m
This nursing home is ranked 16th out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 49mStandout metric: Certified nursing assistant is +58% above Pennsylvania average
2 of 6 metrics below Pennsylvania average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 37 are the facility's own employees; no agency contractors work in this role.
37 staff · 7.9-hour shifts
58m
↑ 22% · PA 47mThis facility: 58m per resident per day, 22% above the Pennsylvania average of 47m (among Pennsylvania facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 37 are the facility's own employees; no agency contractors work in this role.
37 staff · 7.9-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 63 are the facility's own employees; no agency contractors work in this role.
63 staff · 7.9-hour shifts
1h 19m
↑ 44% · PA 55mThis facility: 1h 19m per resident per day, 44% above the Pennsylvania average of 55m (among Pennsylvania facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 63 are the facility's own employees; no agency contractors work in this role.
63 staff · 7.9-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 165 are the facility's own employees; no agency contractors work in this role.
165 staff · 7.6-hour shifts
3h 33m
↑ 58% · PA 2h 15mThis facility: 3h 33m per resident per day, 58% above the Pennsylvania average of 2h 15m (among Pennsylvania facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 165 are the facility's own employees; no agency contractors work in this role.
165 staff · 7.6-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 44% · PA 6mThis facility: 3m per resident per day, 44% below the Pennsylvania average of 6m (among Pennsylvania facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
5h 18m
↑ 49% · PA 3h 33mThis facility: 5h 18m per resident per day, 49% above the Pennsylvania average of 3h 33m (among Pennsylvania facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
28m
↓ 15% · PA 33mThis facility: 28m per resident per day, 15% below the Pennsylvania average of 33m (among Pennsylvania facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
361
359 employees · 2 contractors · 158 on an average day
Average hours one staff member works on a day they are on shift, across every role.
7.5 h
↓ 4% · PA 7.8 hThis facility: 7.5 h, 4% below the Pennsylvania average of 7.8 h (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
109,315 staff hours this quarter
See full Pennsylvania ranking →99.8% of staff hours were worked by the facility's own employees
Pennsylvania average: 87.4% · Contractors this quarter: Occupational Therapy Assistant (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
76
Rank #124 / 200Bed count — State benchmarked This nursing home is ranked 124th out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
76
Rank #124 / 200Bed count — State benchmarked This nursing home is ranked 124th out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #197 / 208Walk Score — State benchmarked This nursing home is ranked 197th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #197 / 208Walk Score — State benchmarked This nursing home is ranked 197th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
6
/ 100
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
265
days
About This Community
Facility TypePersonal Care Homes
IssuanceFebruary 19, 2026
ExpirationFebruary 19, 2027
CountyLancaster
License LevelFULL
License Number321910
CMS Certification Number395956
The Glen at Willow Valley is legally operated by Willow Valley Communities.
Owner NameWillow Valley Communities
Profit StatusNonprofit
59
Total Daily Staff
44
Waking Staff
0
Resident Support Staff
59
Residents Served
0
Hospice Residents
Pets Allowed
Beauty Salon
Community Kitchen
Activities
Billiard and Game Parlors
Arts & Crafts
Touring HoursMon – Fri: 9:00 a.m. – 5:00 p.m.; Weekends & Holidays: By Appointment
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 1.3 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. PA average
0 Worse
No metrics in this bucket.
5 Better
Metrics better than Pennsylvania average:
• Total citations (88% below)
• Citations per inspection (81% below)
• Inspections with citations (67% below)
• Inspection citation rate (51% below)
• Total complaints (60% below)
• Total citations (88% below)
• Citations per inspection (81% below)
• Inspections with citations (67% below)
• Inspection citation rate (51% below)
• Total complaints (60% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 89.0 | This facility has 88% fewer total citations than a typical Pennsylvania nursing home (11 vs. PA avg 89).↓ 88% better |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 4.3 | This facility has 81% fewer citations per inspection than a typical Pennsylvania nursing home (0.8 vs. PA avg 4.3).↓ 81% better Rank #1 / 179 Citations per inspection — State benchmarked This nursing home is ranked 1st out of 179 nursing homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among the 179 nursing homes in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 14 | 21.0 | This facility has had 33% fewer total inspections than the Pennsylvania average (14 vs. PA avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 12.0 | This facility has 67% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 12).↓ 67% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 29% | 59% | This facility has 30 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (29% vs. PA avg 59%).↓ 30% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 5.0 | This facility has 60% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 5).↓ 60% better |
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
1
↓ 86% · PA 7.2This facility: 1, 86% below the Pennsylvania average of 7.2 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
1
Rank #1 / 179Health citations — State benchmarked This nursing home is ranked 1st out of 179 nursing homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 179 PA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 97% · PA 32This facility: 1, 97% below the Pennsylvania average of 32 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
1
Rank #1 / 179Citations per inspection — State benchmarked This nursing home is ranked 1st out of 179 nursing homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 179 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 76% · PA 4.16This facility: 1, 76% below the Pennsylvania average of 4.16 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
1 of 1 citation corrected
Critical
J–L
0
↓ 100% · PA 0.4This facility: 0, 100% below the Pennsylvania average of 0.4 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · PA 0.8This facility: 0, 100% below the Pennsylvania average of 0.8 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
1
↓ 97% · PA 29.9This facility: 1, 97% below the Pennsylvania average of 29.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · PA 0.9This facility: 0, 100% below the Pennsylvania average of 0.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Nov 17, 2023 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Quality of Life & Care, 1 of 1 citation · 1 category in total
Citations history
Most recent first
Nov 17, 2023
1 citation
Quality of Care moderate citation
Corrected
Corrected
Top deficiency categories
Share of 1 citation
Quality of Life & Care
1 deficiency (100%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 1 citation resulted from standard inspections.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Total fines
$0
PA avg $58KPennsylvania average: $58,140. Average among the 287 Pennsylvania facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0
PA avg 1.78Pennsylvania average: 1.78. Average among the 287 Pennsylvania facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
PA avg 0.17Pennsylvania average: 0.17. Average among the 287 Pennsylvania facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Pennsylvania average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 34% · PA 3.7This facility: 5.0, 34% above the PA average of 3.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 54% · PA 3.2This facility: 5.0, 54% above the PA average of 3.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
9.3
Score · lower is better
↓ 2% · PA 9.5This facility: 9.3, 2% below the PA average of 9.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
19.0
Score · lower is better
↓ 4% · PA 19.8This facility: 19.0, 4% below the PA average of 19.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 9 better, 2 worse
3 short-stay measures: 3 better
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
↑ 21% · PA 16.8This facility: 20.2, 21% above the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
↑ 21% · PA 16.8This facility: 20.2, 21% above the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
12.7%
↓ 25% · PA 17.0This facility: 12.7, 25% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
12.7%
↓ 25% · PA 17.0This facility: 12.7, 25% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
↓ 6% · PA 25.5This facility: 24.0, 6% below the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
↓ 6% · PA 25.5This facility: 24.0, 6% below the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.4%
↓ 75% · PA 1.5This facility: 0.4, 75% below the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.4%
↓ 75% · PA 1.5This facility: 0.4, 75% below the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
7.3%
↑ 130% · PA 3.1This facility: 7.3, 130% above the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
7.3%
↑ 130% · PA 3.1This facility: 7.3, 130% above the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
3.2%
↓ 35% · PA 4.8This facility: 3.2, 35% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.2%
↓ 35% · PA 4.8This facility: 3.2, 35% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.4%
↓ 45% · PA 6.2This facility: 3.4, 45% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.4%
↓ 45% · PA 6.2This facility: 3.4, 45% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.1%
↓ 99% · PA 10.8This facility: 0.1, 99% below the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.1%
↓ 99% · PA 10.8This facility: 0.1, 99% below the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
13.9%
↓ 22% · PA 17.7This facility: 13.9, 22% below the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
13.9%
↓ 22% · PA 17.7This facility: 13.9, 22% below the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
↑ 9% · PA 87.5This facility: 95.5, 9% above the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
↑ 9% · PA 87.5This facility: 95.5, 9% above the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
↑ 5% · PA 93.5This facility: 98.3, 5% above the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
↑ 5% · PA 93.5This facility: 98.3, 5% above the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
↓ 40% · PA 1.4This facility: 0.9, 40% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
↓ 40% · PA 1.4This facility: 0.9, 40% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
↑ 29% · PA 70.0This facility: 90.1, 29% above the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
↑ 29% · PA 70.0This facility: 90.1, 29% above the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
↑ 22% · PA 68.7This facility: 83.9, 22% above the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
↑ 22% · PA 68.7This facility: 83.9, 22% above the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
The Glen at Willow Valley’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 177 Pennsylvania nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−130.8% operating margin
+3.5 pts vs prior year
An operating loss in 7 of the last 8 reported years. Other income ($94.4M) turns it into a net profit to $5.6M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Pennsylvania homes
98.8% payroll share of revenue
PA average 70.1%Rank #19 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 19th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $5.7M while revenue rose $5.9M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Pennsylvania homes.
Revenue & profit
Big revenue, persistent losses
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $67.8M | +$5.9M | Trend 20172024 | PA median $17.4M | Rank in PA Rank #2 / 177Net patient revenue — State benchmarked This nursing home is ranked 2nd out of 177 nursing homes we track in Pennsylvania for net patient revenue. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 99% of homes | Top 2% in PA Higher net patient revenue than 99% of PA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $156.6M | +$11.4M | Trend 20172024 | PA median — | Rank in PA Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$88.8M | −$5.5M | Trend 20172024 | PA median — | Rank in PA Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −130.8% | +3.5 pts | Trend 20172024 | PA median — | Rank in PA Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $94.4M | — | Trend — | PA median — | Rank in PA Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $5.6M | −$0.1M | Trend — | PA median — | Rank in PA Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Pennsylvania homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $67.0M | +$5.7M | Trend 20172024 | PA median $9.9M | Rank in PA Rank #1 / 177Payroll costs — State benchmarked This nursing home is ranked 1st out of 177 nursing homes we track in Pennsylvania for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 100% of homes | Top 2% in PA by size Higher payroll than 100% of PA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 98.8% | −0.2 pts | Trend 20172024 | PA median 54.6% | Rank in PA Rank #19 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 19th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 90% of homes | 28.7 pts over PA average The PA average is 70.1% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · PA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Pennsylvania payroll average.
% of net patient revenue
Payroll share Operating margin PA payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $53.7M | $57.0M | $58.9M | $57.0M | $57.7M | $57.0M | $62.0M | $67.8M |
| Operating expenses | $50.3M | $61.9M | $59.2M | $63.5M | $65.6M | $124.8M | $145.2M | $156.6M |
| Net patient income | $3.4M | −$4.9M | −$0.3M | −$6.5M | −$7.9M | −$67.8M | −$83.3M | −$88.8M |
| Operating margin | 6.3% | −8.6% | −0.5% | −11.4% | −13.8% | −119.0% | −134.4% | −130.8% |
| Net income | $7.4M | −$0.5M | $10.2M | $1.6M | −$0.2M | −$11.8M | $5.7M | $5.6M |
| Payroll costs | $23.2M | $25.2M | $26.7M | $29.3M | $31.5M | $50.8M | $61.3M | $67.0M |
| Payroll share of revenue | 43.2% | 44.2% | 45.3% | 51.4% | 54.7% | 89.1% | 99.0% | 98.8% |
| Beds | 383 | 383 | 383 | 383 | 280 | 280 | 280 | 338 |
| Gross revenue | $78.9M | $82.2M | $84.7M | $86.0M | $87.5M | $91.9M | $101.1M | $113.8M |
| Salaries | $17.8M | $19.1M | $20.3M | $21.7M | $23.4M | $45.7M | $53.4M | $59.3M |
| Wage-related costs | $5.5M | $6.1M | $6.5M | $7.6M | $8.2M | $5.1M | $7.9M | $7.7M |
| Contract labor | — | — | — | — | — | $1.1M | $0.7M | $0.0M |
| Other operating costs | $27.1M | $36.7M | $32.5M | $34.2M | $34.1M | $74.0M | $83.9M | $89.6M |
| Net patient revenue per day | $569 | $621 | $650 | $689 | $708 | $672 | $701 | $672 |
| Cost per day | $533 | $674 | $653 | $768 | $805 | $1,472 | $1,642 | $1,552 |
| Average length of stay | 214.4 days | 157.6 days | 235.8 days | 327.4 days | 280.0 days | 452.7 days | 409.8 days | 265.5 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Arriving
359 admissions · FY2024
Residents admitted during the year.
Medicare
115 · 32%
Medicaid
0 · 0%
Private pay & other
244 · 68%
Leaving
303 discharges · FY2024
Residents discharged during the year.
Medicare
81 · 27%
Medicaid
0 · 0%
Private pay & other
222 · 73%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near The Glen at Willow Valley
4.4 miles from city center
Estimated distance in miles from Lancaster's city center to The Glen at Willow Valley's address, calculated via Google Maps.
Calculate Travel Distance to The Glen at Willow Valley
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Compare Memory Care around Lititz
Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 70.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Trillium Place | MC IL NH SNF | Lancaster | 85
Facility
85
PA AVG
109
Rank
#106 / 200 |
81.2%
Facility
81.2%
PA AVG
75.3%
Rank
#69 / 163 | +8% | 5.37
Facility
5.37
PA AVG
3.94
Rank
#31 / 182 | -28% | +37% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 1
Facility
1
PA AVG
32.0
Rank
#1 / 179 | 1.0
Facility
1.0
PA AVG
4.2
Rank
#1 / 179 | - | 69 | - |
52
Facility
52
PA AVG
50
Rank
#99 / 208 | The Mennonite Home | $57.8MFiscal year ending 06/2025
Facility
$57.8MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#3 / 177 | $28.0MFiscal year ending 06/2025
Facility
$28.0MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#6 / 177 | 48.5%Fiscal year ending 06/2025
Facility
48.5%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#125 / 177 | 395559 | ||||
| The Glen at Willow Valley | MC NH SNF | Lancaster | 76
Facility
76
PA AVG
109
Rank
#124 / 200 | - | - | 5.82
Facility
5.82
PA AVG
3.94
Rank
#16 / 182 | -15% | +48% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 1
Facility
1
PA AVG
32.0
Rank
#1 / 179 | 1.0
Facility
1.0
PA AVG
4.2
Rank
#1 / 179 | - | 233 | - |
6
Facility
6
PA AVG
50
Rank
#197 / 208 | Willow Valley Communities | $67.8MFiscal year ending 12/2024
Facility
$67.8MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#2 / 177 | $67.0MFiscal year ending 12/2024
Facility
$67.0MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#1 / 177 | 98.8%Fiscal year ending 12/2024
Facility
98.8%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#19 / 177 | 395956 | ||||
| Moravian Manor | MC AL NH RC SNF | Lititz | 40
Facility
40
PA AVG
109
Rank
#179 / 200 | - | - | 5.40
Facility
5.40
PA AVG
3.94
Rank
#21 / 182 | -54% | +37% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 10
Facility
10
PA AVG
32.0
Rank
#61 / 179 | 2.5
Facility
2.5
PA AVG
4.2
Rank
#53 / 179 | - | 75 | - |
91
Facility
91
PA AVG
50
Rank
#13 / 208 | Moravian Manors Inc | $17.4MFiscal year ending 12/2024
Facility
$17.4MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#89 / 177 | $16.5MFiscal year ending 12/2024
Facility
$16.5MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#34 / 177 | 94.8%Fiscal year ending 12/2024
Facility
94.8%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#20 / 177 | 395325 | ||||
| Homestead Village | MC AL CCRC IL NH SNF | Lancaster (Rohrerstown) | 100
Facility
100
PA AVG
109
Rank
#90 / 200 |
57.0%
Facility
57.0%
PA AVG
75.3%
Rank
#135 / 163 | -24% | 5.45
Facility
5.45
PA AVG
3.94
Rank
#18 / 182 | -23% | +38% | $12.7k
Facility
$12.7k
PA AVG
$61.4k
Rank
#138 / 183 | 9
Facility
9
PA AVG
32.0
Rank
#54 / 179 | 2.3
Facility
2.3
PA AVG
4.2
Rank
#42 / 179 | 1 | 57 | - |
16
Facility
16
PA AVG
50
Rank
#180 / 208 | Homestead Village Inc | $22.6MFiscal year ending 06/2025
Facility
$22.6MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#52 / 177 | $13.1MFiscal year ending 06/2025
Facility
$13.1MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#52 / 177 | 57.9%Fiscal year ending 06/2025
Facility
57.9%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#77 / 177 | 395720 | ||||
| Brethren Village – Village Manor | MC AL HC IL NH SNF | Lititz | 114
Facility
114
PA AVG
109
Rank
#73 / 200 |
53.5%
Facility
53.5%
PA AVG
75.3%
Rank
#139 / 163 | -29% | 5.25
Facility
5.25
PA AVG
3.94
Rank
#21 / 182 | -15% | +33% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 6
Facility
6
PA AVG
32.0
Rank
#35 / 179 | 2.0
Facility
2.0
PA AVG
4.2
Rank
#28 / 179 | 3 | 61 | - |
91
Facility
91
PA AVG
50
Rank
#13 / 208 | Brethren Village | $48.4MFiscal year ending 06/2025
Facility
$48.4MFiscal year ending 06/2025
PA AVG
$19.6M
Rank
#5 / 177 | $22.0MFiscal year ending 06/2025
Facility
$22.0MFiscal year ending 06/2025
PA AVG
$11.9M
Rank
#12 / 177 | 45.3%Fiscal year ending 06/2025
Facility
45.3%Fiscal year ending 06/2025
PA AVG
70.1%
Rank
#147 / 177 | 395328 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other PA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Memory Care in Pennsylvania
The Glen at Willow Valley is located in LANCASTER, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about The Glen at Willow Valley
Who is the owner of The Glen at Willow Valley?
The Glen at Willow Valley is legally operated by Willow Valley Communities.
Is The Glen at Willow Valley in a walkable area?
The Glen at Willow Valley has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Glen at Willow Valley?
According to PA state health department records, The Glen at Willow Valley's license number is 321910.
When does The Glen at Willow Valley's license expire?
According to PA state health department records, The Glen at Willow Valley's license expires on February 19, 2027.
What is the occupancy rate at The Glen at Willow Valley?
The Glen at Willow Valley's occupancy is 81.6%.
Are pets allowed at The Glen at Willow Valley?
Yes, The Glen at Willow Valley allows residents to bring their pets.
Does The Glen at Willow Valley operate as a for-profit or non-profit?
The Glen at Willow Valley is registered as a non-profit in PA.
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