New Era
Assisted Living · Lakeland, FL
New Era
Assisted Living · Lakeland, FL
New Era accepts Medicaid and Veteran Affairs Benefits.
New Era is a landscaping company located in Lakeland, FL. It offers services such as mowing, mulch installation, shrub trimming, fall clean up, irrigation, landscaping, and sod installation. The company is family-owned and emphasizes personalized service and sustainable practices.
60-bed community Rank #699 / 1065Bed count — State benchmarkedThis home is ranked 699th out of 1065 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 79 / 100 Rank #114 / 1486Walk Score — State benchmarkedThis home is ranked 114th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Facility
StatusIn Litigation
IssuanceMarch 10, 2026
ExpirationJanuary 17, 2026
CountyPolk
License Number10535
New Era is legally operated by New Era Business Llc, and administrated by Ruth Bermudez Ortiz.
Owner NameNew Era Business LLC
Profit StatusFor-Profit
Optional State Supplement
50 units
Private
10 units
Total beds
60 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Specific ProgramsMowing, Mulch Installation, Shrub Trimming, Fall Clean Up, Irrigation, Landscaping, Sod Installation
Operating HoursMonday-Saturday: 8:00am - 6:00pm, Sunday: Closed
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2012 · 14 years of data
58 citations
49 inspections
16 fines
$17.0K fined
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
0vs 3 avg↓ 100% fewer than FL avg
-
16vs 5 avg↑ 220% higher than FL avg
-
$17kvs $11.6k↑ 46% higher than FL avg
Data reflects the most recent 14 years (since 2012).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2012 vs. Florida state average
Overall vs. FL average
5 Worse
Metrics worse than Florida average:
• Total citations (76% above)
• Citations per year (71% above)
• Total inspections (88% above)
• Inspections with citations (138% above)
• Inspection citation rate (26% above) 1 Better Metrics better than Florida average:
• Citations per inspection (8% below)
• Total citations (76% above)
• Citations per year (71% above)
• Total inspections (88% above)
• Inspections with citations (138% above)
• Inspection citation rate (26% above) 1 Better Metrics better than Florida average:
• Citations per inspection (8% below)
Latest Inspection
September 24, 2025
Complaint
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 58 | 33 | This facility has 76% more total citations than a typical Florida assisted living residence (58 vs. FL avg 33).↑ 76% worse |
|
Citations per year
Average citations per year since 2012.
| 4.1 | 2.4 | This facility has 71% more citations per year than a typical Florida assisted living residence (4.1 vs. FL avg 2.4).↑ 71% worse |
|
Citations per inspection
Average citations per inspection.
| 1.2 | 1.3 | This facility has 8% fewer citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1.3).↓ 8% better |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 49 | 26 | This facility has 88% more total inspections than a typical Florida assisted living residence (49 vs. FL avg 26).↑ 88% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 38 | 16 | This facility has 138% more inspections with citations than a typical Florida assisted living residence (38 vs. FL avg 16).↑ 138% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 78% | 62% | This facility has 16 percentage points higher inspection citation rate than a typical Florida assisted living residence (78% vs. FL avg 62%).↑ 16% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
NEW ERA assisted living facility underwent a comprehensive inspection on 2025-09-24, which reported no deficiencies. Over the reporting period from 2012-06-19 to 2025-09-24, the facility was inspected a total of 42 times, with all inspections resulting in deficiencies. A total of 39 line-item deficiencies were identified across various inspection types, including complaint-driven and standard inspections. Common themes emerged in areas such as building maintenance, records management, resident care, dietary services, and emergency preparedness. The facility has demonstrated improvement in addressing these issues, with a notable shift towards correcting cited deficiencies and ultimately achieving a status of no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsActivities in this home
- Arts and Crafts
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near New Era
0.0 miles from city center
Estimated distance in miles from Lakeland's city center to New Era's address, calculated via Google Maps.
Calculate Travel Distance to New Era
Add your location
Financial Assistance for
Assisted Living in Florida
New Era is located in LAKELAND, Florida.
Here are the financial assistance programs available to residents in Florida.
Compare Assisted Living around Lakeland
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
| Lake Morton Plaza |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Lakeland (Downtown) | 126 | Yes | 81 | Lake Morton Senior Living, LLC | 42 | 57.1% | 43 | 1.0 | For-Profit | $13,127 | Debra M. Mathewson | - | - |
| Brookdale Highlands |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lakeland | 105 | Yes | 6 | Ahc Southland-Lakeland, LLC | 42 | 42.9% | 45 | 1.1 | For-Profit | $12,000 | Lisa Paul | - | A+ |
| The Canopy at Waldenwoods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Plant City (Walden Woods) | 80 | Yes | 44 | Walden Woods Fl Tenant, LLC | 11 | 36.4% | 23 | 2.1 | For-Profit | $500 | Brittany Esposito | - | - |
| Grace Manor Suites |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lakeland (North Socrum Loop Road) | 77 | Yes | 37 | Grace Manor Suites LLC | 24 | 50% | 31 | 1.3 | For-Profit | $1,952 | Barry Sanders | Studio / Suite / 1 Bed | - |
| New Era |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lakeland (Downtown) | 60 | No | 79 | New Era Business LLC | 49 | 77.6% | 58 | 1.2 | For-Profit | $17,000 | Ruth Bermudez Ortiz | - | - |
Frequently Asked Questions about New Era
What neighborhood is New Era in?
New Era is in the Downtown neighborhood of LAKELAND.
What languages are spoken at New Era?
The team at New Era speaks English and Spanish.
Who is the owner of New Era?
The legal owner and operator of New Era is New Era Business Llc.
Is New Era in a walkable area?
New Era has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of New Era?
According to FL state health department records, New Era's license number is 10535.
When does New Era's license expire?
According to FL state health department records, New Era's license expires on January 17, 2026.
What payment types does New Era accept?
New Era accepts Medicaid, Other, and VA.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for New Era
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
