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Edencrest at Timberline is a 120-bed senior living community at 14001 Douglas Parkway in Urbandale, Iowa. Managed by Geoff Counasse and part of the Highmark Senior Living portfolio, the facility serves Polk County under license S0471, valid through May 2027. Current occupancy stands at approximately 54% with 65 residents, a figure that reflects its status as a recently established campus building its census. The location is categorized as car-dependent with a Walk Score of zero, though the facility provides scheduled transportation for residents.
Since its licensing in 2023, the facility has undergone one recertification inspection in October 2025, which identified only a single deficiency, a rate 96% lower than the state average. This isolated finding involved staff management of a resident’s monitoring device, but the facility achieved a citations-per-inspection rate of zero for all other evaluated categories. There are no documented fines or enforcement actions in the community’s history.
Clinical care is delivered by a 24/7 on-site team that includes a Director of Nursing and professional caregivers specialized in memory care. Services cover a full continuum, including independent living, assisted living, and high-acuity support for diabetes and incontinence. Memory care starts at approximately $5,600 monthly, while general assisted living begins at $4,400, covering personalized health plans and medication management.
The residential environment features modern apartments with move-in assistance and access to extensive shared amenities. Residents have access to a fitness center, walking trails, a library, and a full-service salon and spa. Social programming includes daily wellness classes, arts and crafts, and curated restaurant-style dining with specific dietary accommodations. The community is pet-friendly and provides private courtyards for outdoor recreation.
Families seeking a newer, high-amenity campus with a specialized memory care program may find this community appropriate. Families should ask directly about the current staff training protocols for resident monitoring and confirm the latest monthly rates for specific apartment floor plans before making a placement decision.
Lower than the Iowa average: 75.4%Edencrest at Timberline is administrated by Geoff Counasse.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 27 | This facility has 96% fewer total deficiencies than a typical Iowa assisted living residence (1 vs. IA avg 27).↓ 96% better |
|
Deficiencies per year
Average deficiencies per year since 2025.
| 1 | 27 | This facility has 96% fewer deficiencies per year than a typical Iowa assisted living residence (1 vs. IA avg 27).↓ 96% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 1.8 | This facility has 44% fewer deficiencies per inspection than a typical Iowa assisted living residence (1 vs. IA avg 1.8).↓ 44% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 15 | This facility has 93% fewer total inspections than a typical Iowa assisted living residence (1 vs. IA avg 15).↓ 93% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 9, 2025, identified a deficiency related to the care and service provided to a tenant using a WanderGuard device, specifically involving the tenant leaving the building unattended and staff not properly reapplying the device. This issue was found during an investigation of a specific incident and represents the only deficiency noted in that inspection. Earlier inspections were not available for comparison, so no broader pattern of deficiencies can be determined from the reports provided. No fines, enforcement actions, or license suspensions were listed in the available reports. Complaint investigations were limited to this incident, which was substantiated based on the cited deficiency.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
3.1 miles from city center
Estimated distance in miles from Urbandale's city center to Edencrest at Timberline's address, calculated via Google Maps.
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Edencrest at Timberline is located in Urbandale, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Edencrest at Timberline |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale | 120 | No | 0 | - | 1
Facility
1
IA AVG
19
Rank
#267 / 282 |
54.2%
Facility
54.2%
IA AVG
63.6%
Rank
#237 / 393 | 1 | -
Facility
-
IA AVG
6.3
Rank
#1 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
| Senior Suites of Urbandale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale | 100 | No | 43 | - | 25
Facility
25
IA AVG
19
Rank
#87 / 282 |
17.0%
Facility
17.0%
IA AVG
63.6%
Rank
#381 / 393 | 14 | 5
Facility
5
IA AVG
6.3
Rank
#164 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
| Bickford of Urbandale |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale (Sutton Place) | 73 | Yes | 28 | - | 26
Facility
26
IA AVG
19
Rank
#73 / 282 |
53.4%
Facility
53.4%
IA AVG
63.6%
Rank
#240 / 393 | 10 | 7
Facility
7
IA AVG
6.3
Rank
#211 / 347 | 1
Facility
1
IA AVG
0.8
Rank
#249 / 347 |
| Edencrest at Timberline |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Urbandale | 40 | Yes | 2 | Studio / 1 Bed / 2 Bed | 3
Facility
3
IA AVG
19
Rank
#250 / 282 |
27.5%
Facility
27.5%
IA AVG
63.6%
Rank
#366 / 393 | 3 | 1
Facility
1
IA AVG
6.3
Rank
#33 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
The legal owner and operator of Edencrest at Timberline is No Related Entities Found.
According to IA state health department records, Edencrest at Timberline's license number is S0495.
According to IA state health department records, Edencrest at Timberline's license expires on May 20, 2027.
Edencrest at Timberline's occupancy is 54%.
The team at Edencrest at Timberline can be reached at [email protected].
Geoff Counasse is the administrator of Edencrest at Timberline.
Edencrest at Timberline has 120 beds.
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