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Bickford of Urbandale
Assisted Living & Memory Care · Urbandale, IA
Exterior view of Bickford assisted living facility Exterior view of Bickford assisted living facility Building exterior of Bickford of Urbandale with entrance and flags Exterior view of the assisted living facility with well-maintained landscaping Exterior view of Bickford assisted living facility. Exterior view of Bickford assisted living facility sign Sign for Bickford Assisted Living & Memory Care in a green garden Exterior view of Bickford of Urbandale facility Exterior view of Bickford of Urbandale building Front exterior of a senior living facility with outdoor seating Dining area set up for a meal with floral centerpiece Outdoor patio area with seating and garden boxes Cozy common area with seating and decor Common area with seating arrangements and decor Dining area set with tables and flowers Cozy interior living space with comfortable seating Cozy living room with comfortable furnishings Accessible bathroom with a walk-in tub and decor Outdoor seating area with landscaped garden Cozy private resident room with bed and natural light Outdoor seating area with rocking chairs and plants Hair salon within the assisted living facility Dining area with table settings and decor A dining room set up with a welcome sign Cozy common area with comfortable seating and decor Cozy living room area with flowers and decor

Bickford of Urbandale

Assisted Living & Memory Care · Urbandale, IA
5915 Sutton Pl, Urbandale, IA 50322 View map Calculator: See prices in your area
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Overview of Bickford of Urbandale

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Bickford of Urbandale is an assisted living with memory care community, located in Urbandale, IA. It can be found east of Brookview Park, and below Beaver Creek. This senior living community prides itself with their Higher Path approach to caring for their residents. This approach aims to help seniors live healthier, happier, and longer, and they do this by providing services such as; 24/7 access to primary care, daily activity assistance from certified caregivers, medication management, wander management, security, and intelligent fall detection among other things. The rooms, whether studio or one bedroom units, are also equipped with strategically located pull cords, for assistance requests any time it’s needed.

At Bickford of Urbandale, assisted living costs wouldn’t be something to worry abouts as they also offer assistance for choosing Medicare Health Plans for their residents. This helps ensure that residents receive the proper care they need, while living a high quality of life, without breaking their banks.

Facility Direct Line (515) 679-6450
Facility Direct Line (515) 679-6450
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Bed community size
73-bed community Rank #141 / 407Bed count — State benchmarkedThis home is ranked 141st out of 407 homes in Iowa. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
26 years in operation Rank #74 / 282Years in operation — State benchmarkedThis home is ranked 74th out of 282 homes in Iowa. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100 Rank #382 / 528Walk Score — State benchmarkedThis home is ranked 382nd out of 528 homes in Iowa. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
53%
Rank #259 / 407Occupancy rate — State benchmarkedThis home is ranked 259th out of 407 homes in Iowa. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
39 / 73
Average occupied beds in Iowa homes 51 beds

License Details

Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceSeptember 30, 1999
ExpirationSeptember 29, 2026
CountyPolk
License NumberS0042
Year Opened09/30/1999

Ownership & Operating Entity

Bickford of Urbandale is administered by Jaleesa Vopava.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Montessori Memory Care

Contact Information

Email jaleesa.vopava@bickfordseniorliving.com
Fax5152701781

Amenities & Lifestyle

Homestyle Dining
Transportation Services
Spiritual Care
Pet Friendly
Specific ProgramsActivities Program
Religious Services

Contact Bickford of Urbandale

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2020 · 6 years of data 27 deficiencies 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average
Overall vs. IA average 1 Worse Metrics worse than Iowa average:
• Deficiencies per inspection (50% above) 2 At Avg Metrics at Iowa average:
• Total deficiencies (at IA avg)
• Deficiencies per year (at IA avg) 1 Better Metrics better than Iowa average:
• Total inspections (33% below)
Latest Inspection October 16, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2727 This facility has total deficiencies in line with the Iowa average (27 vs. IA avg 27).— At avg
Deficiencies per year Info Average deficiencies per year since 2020. 4.54.5 This facility has deficiencies per year in line with the Iowa average (4.5 vs. IA avg 4.5).— At avg
Deficiencies per inspection Info Average deficiencies per inspection. 2.71.8 This facility has 50% more deficiencies per inspection than a typical Iowa assisted living residence (2.7 vs. IA avg 1.8).↑ 50% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1015 This facility has 33% fewer total inspections than a typical Iowa assisted living residence (10 vs. IA avg 15).↓ 33% better
Inspection breakdown
7complaint investigations
2renewal/recertification inspections
1incident investigation

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 16, 2025 found no regulatory insufficiencies during the complaint investigation.
  • The February 19, 2024 complaint investigation cited 20 deficiencies including staffing, training, tenant dignity, documentation, and retention criteria failures.
  • Multiple inspections from 2020 to 2025 repeatedly found failure to discharge tenants requiring maximal assistance, violating retention criteria.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Jaleesa Vopava

Executive Director

Places of interest near Bickford of Urbandale

Address 3.4 miles from city center Info Estimated distance in miles from Urbandale's city center to Bickford of Urbandale's address, calculated via Google Maps. — 1.47 miles to nearest hospital (IHS-Iowa Health Systems)

Calculate Travel Distance to Bickford of Urbandale

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Compare Assisted Living around Urbandale

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Edencrest at Timberline
AL
IL
MC
RC
Urbandale
120
Facility 120
IA AVG 71
Rank #37 / 407
No
0
Facility 0
IA AVG 45
Rank #514 / 528
-
1
Facility 1
IA AVG 19
Rank #268 / 282
54.2%
Facility 54.2%
IA AVG 66.2%
Rank #242 / 379
-1
0
Facility 0
IA AVG 6.6
Rank #1 / 348
0
Facility 0
IA AVG 0.8
Rank #1 / 348
Senior Suites of Urbandale
AL
MC
RC
Urbandale
100
Facility 100
IA AVG 71
Rank #68 / 407
No
43
Facility 43
IA AVG 45
Rank #276 / 528
-
25
Facility 25
IA AVG 19
Rank #87 / 282
--14
5
Facility 5
IA AVG 6.6
Rank #158 / 348
0
Facility 0
IA AVG 0.8
Rank #1 / 348
Bickford of Urbandale
AL
MC
Urbandale (Sutton Place)
73
Facility 73
IA AVG 71
Rank #141 / 407
Yes
28
Facility 28
IA AVG 45
Rank #382 / 528
-
26
Facility 26
IA AVG 19
Rank #74 / 282
53.4%
Facility 53.4%
IA AVG 66.2%
Rank #245 / 379
-10
7
Facility 7
IA AVG 6.6
Rank #205 / 348
1
Facility 1
IA AVG 0.8
Rank #250 / 348
Edencrest at Timberline
AL
IL
MC
RC
Urbandale
40
Facility 40
IA AVG 71
Rank #325 / 407
Yes
2
Facility 2
IA AVG 45
Rank #500 / 528
Studio / 1 Bed / 2 Bed
3
Facility 3
IA AVG 19
Rank #250 / 282
27.5%
Facility 27.5%
IA AVG 66.2%
Rank #368 / 379
-3
1
Facility 1
IA AVG 6.6
Rank #31 / 348
0
Facility 0
IA AVG 0.8
Rank #1 / 348
Deerfield Health Care Center
AL
NH
IL
RC
Urbandale
30
Facility 30
IA AVG 71
Rank #390 / 407
No
5
Facility 5
IA AVG 45
Rank #488 / 528
-
31
Facility 31
IA AVG 19
Rank #42 / 282
73.3%
Facility 73.3%
IA AVG 66.2%
Rank #158 / 379
A+19
3
Facility 3
IA AVG 6.6
Rank #93 / 348
3
Facility 3
IA AVG 0.8
Rank #298 / 348
View all Nearby Homes

Financial Assistance for
Assisted Living in Iowa

Bickford of Urbandale is located in Urbandale, Iowa.
Here are the financial assistance programs available to residents in Iowa.

Get Financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+
General Iowa resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Rural focus; waitlists possible.

Benefits
In-home care (5-7 hours/day) Meals ($6/meal) Respite (240 hours/year) Adult day care ($60/day)

Iowa Family Caregiver Support

IA NFCSP

Age Caregiver of someone 60+
General Iowa resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IA

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled
General Iowa resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IA

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+
General Iowa resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR, Medicaid-eligible
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Iowa resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IA

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Able Up Iowa

Able Up Iowa

Age 65+ or disabled
General Iowa resident, ability to repay loan, need for assistive tech or mods.
Income Limits (2025) No strict limit; must demonstrate repayment capacity.
Asset Limits Not specified; credit-based.
IA

Loans up to $25,000; statewide via Easterseals partnership.

Benefits
Loans for wheelchairs Ramps Walk-in tubs (~$500-$10,000 avg.) Reducing reliance on paid care

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Frequently Asked Questions about Bickford of Urbandale

What neighborhood is Bickford of Urbandale in?

Bickford of Urbandale is in the Sutton Place neighborhood of Urbandale.

Is Bickford of Urbandale in a walkable area?

Bickford of Urbandale has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Bickford of Urbandale?

According to IA state health department records, Bickford of Urbandale's license number is S0042.

When does Bickford of Urbandale's license expire?

According to IA state health department records, Bickford of Urbandale's license expires on September 29, 2026.

What is the occupancy rate at Bickford of Urbandale?

Bickford of Urbandale's occupancy is 53%.

What is the best email address for Bickford of Urbandale?

The team at Bickford of Urbandale can be reached at jaleesa.vopava@bickfordseniorliving.com.

Who is the administrator of Bickford of Urbandale?

Jaleesa Vopava is the administrator of Bickford of Urbandale.

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