Medium-capacity home · Offers a balance of services and community atmosphere.
Edencrest at Timberline
Edencrest at Timberline is a 120-bed senior living community at 14001 Douglas Parkway in Urbandale, Iowa. Managed by Geoff Counasse and part of the Highmark Senior Living portfolio, the facility serves Polk County under license S0471, valid through May 2027. Current occupancy stands at approximately 54% with 65 residents, a figure that reflects its status as a recently established campus building its census. The location is categorized as car-dependent with a Walk Score of zero, though the facility provides scheduled transportation for residents.
Since its licensing in 2023, the facility has undergone one recertification inspection in October 2025, which identified only a single deficiency, a rate 96% lower than the state average. This isolated finding involved staff management of a resident’s monitoring device, but the facility achieved a citations-per-inspection rate of zero for all other evaluated categories. There are no documented fines or enforcement actions in the community’s history.
Clinical care is delivered by a 24/7 on-site team that includes a Director of Nursing and professional caregivers specialized in memory care. Services cover a full continuum, including independent living, assisted living, and high-acuity support for diabetes and incontinence. Memory care starts at approximately $5,600 monthly, while general assisted living begins at $4,400, covering personalized health plans and medication management.
The residential environment features modern apartments with move-in assistance and access to extensive shared amenities. Residents have access to a fitness center, walking trails, a library, and a full-service salon and spa. Social programming includes daily wellness classes, arts and crafts, and curated restaurant-style dining with specific dietary accommodations. The community is pet-friendly and provides private courtyards for outdoor recreation.
Families seeking a newer, high-amenity campus with a specialized memory care program may find this community appropriate. Families should ask directly about the current staff training protocols for resident monitoring and confirm the latest monthly rates for specific apartment floor plans before making a placement decision.
Community insights.
About this community
Edencrest at Timberline is administered by Geoff Counasse.
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Violations (96% below)
• State violations (86% below)
• Violations per inspection (43% below)
Violations
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Violations
| 1 | 27 | This facility has 96% fewer violations than a typical Iowa assisted living residence (1 vs. IA avg 27).↓ 96% better |
|
State violations
| 1 | 7 | This facility has 86% fewer state violations than a typical Iowa assisted living residence (1 vs. IA avg 7).↓ 86% better |
|
Violations per inspection
| 1.0 | 1.76 | This facility has 43% fewer violations per inspection than a typical Iowa assisted living residence (1 vs. IA avg 1.76).↓ 43% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
| 1 | 13 | This facility has had 92% fewer total inspections than the Iowa average (1 vs. IA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer |
What does this home offer?
Pets Allowed
Places of interest near Edencrest at Timberline
3.1 miles from city center
Estimated distance in miles from Urbandale's city center to Edencrest at Timberline's address, calculated via Google Maps.
Calculate Travel Distance to Edencrest at Timberline
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Compare Assisted Living around Urbandale
Info below is compiled from the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Inspection events categorized as complaint-related by the state regulator.
|
Count of incident-based investigations (e.g. reported events) in the regulatory record for the reporting period.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Edencrest at Timberline | AL IL MC RC | Urbandale | 120
Facility
120
IA AVG
72
Rank
#37 / 403 | Yes | - | - | 1
Facility
1
IA AVG
19
Rank
#268 / 286 |
54.2%
Facility
54.2%
IA AVG
67%
Rank
#233 / 362 | - | 1 | 0
Facility
0
IA AVG
7
Rank
#1 / 299 | 0
Facility
0
IA AVG
0.9
Rank
#1 / 299 |
| Senior Suites of Urbandale | AL MC RC | Urbandale | 100
Facility
100
IA AVG
72
Rank
#68 / 403 | No |
43
Facility
43
IA AVG
47
Rank
#275 / 504 | - | 25
Facility
25
IA AVG
19
Rank
#86 / 286 | - | - | 4 | 5
Facility
5
IA AVG
7
Rank
#150 / 299 | 0
Facility
0
IA AVG
0.9
Rank
#1 / 299 |
| Bickford of Urbandale | AL MC | Urbandale | 73
Facility
73
IA AVG
72
Rank
#141 / 403 | Yes |
28
Facility
28
IA AVG
47
Rank
#381 / 504 | - | 26
Facility
26
IA AVG
19
Rank
#76 / 286 |
53.4%
Facility
53.4%
IA AVG
67%
Rank
#236 / 362 | - | 10 | 7
Facility
7
IA AVG
7
Rank
#191 / 299 | 1
Facility
1
IA AVG
0.9
Rank
#205 / 299 |
| Edencrest at Timberline | AL IL MC RC | Urbandale | 40
Facility
40
IA AVG
72
Rank
#323 / 403 | Yes |
2
Facility
2
IA AVG
47
Rank
#498 / 504 | Studio / 1 Bed / 2 Bed | 3
Facility
3
IA AVG
19
Rank
#253 / 286 |
27.5%
Facility
27.5%
IA AVG
67%
Rank
#352 / 362 | - | 3 | 1
Facility
1
IA AVG
7
Rank
#36 / 299 | 0
Facility
0
IA AVG
0.9
Rank
#1 / 299 |
| Deerfield Health Care Center | AL NH IL RESC | Urbandale | 30
Facility
30
IA AVG
72
Rank
#387 / 403 | Yes |
5
Facility
5
IA AVG
47
Rank
#486 / 504 | - | 21
Facility
21
IA AVG
19
Rank
#125 / 286 |
73.3%
Facility
73.3%
IA AVG
67%
Rank
#171 / 362 | A+ | 21 | 3
Facility
3
IA AVG
7
Rank
#93 / 299 | 3
Facility
3
IA AVG
0.9
Rank
#253 / 299 |
Financial Assistance for
Assisted Living in Iowa
Edencrest at Timberline is located in Urbandale, Iowa.
Here are the financial assistance programs available to residents in Iowa.
Frequently Asked Questions about Edencrest at Timberline
What is the license number of Edencrest at Timberline?
According to IA state health department records, Edencrest at Timberline's license number is S0495.
When does Edencrest at Timberline's license expire?
According to IA state health department records, Edencrest at Timberline's license expires on May 20, 2027.
What is the occupancy rate at Edencrest at Timberline?
Edencrest at Timberline's occupancy is 54%.
How long has Edencrest at Timberline been in business?
Edencrest at Timberline has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Edencrest at Timberline?
Yes, Edencrest at Timberline allows residents to bring their pets.
What is the best email address for Edencrest at Timberline?
The team at Edencrest at Timberline can be reached at geoff.counasse@edencrestliving.com.
Who is the administrator of Edencrest at Timberline?
Geoff Counasse is the administrator of Edencrest at Timberline.
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