Quartet Senior Living
Quartet Senior Living is a 176-bed assisted living and memory care facility at 3150 Glenbrook Circle South in Bettendorf, Iowa. Managed by Matthew Ricketts, the community opened in June 2022 and serves Scott County under license S0465, which is active through June 30, 2026. Current data shows a 43% occupancy rate with 75 residents, a figure below the Iowa state average. The location is situated near local health services and features modern amenities such as walking trails and social spaces.
Regulatory oversight from the Iowa Department of Inspections, Appeals, and Licensing shows a history of recurring care coordination and safety issues. Since 2022, the facility has recorded 13 total deficiencies across five inspections, averaging 4.3 annually, a rate just below the state average of 4.4. Most recently, a September 2025 inspection identified a failure to update service plans for four of nine residents reviewed within 30 days of significant clinical changes.
Care delivery at this campus relies on 24-hour staffing, including licensed nurses and CNAs. Initial 2023 licensing records identified seven deficiencies, including improper medication administration and missing nurse-delegated training for new staff. A February 2024 investigation further substantiated a failure to notify a family member of a resident incident. Current services include memory care and “tailored living” programs designed to accommodate varying levels of resident independence.
The physical environment provides open-concept floor plans, chef-prepared meals, and on-site features like a salon and library. Despite its “vibrant” positioning, the facility has faced challenges in ensuring individualized service plans accurately reflect resident needs. Management has submitted corrective action plans for past documentation and communication breaches, yet recent reviews suggest systemic gaps in care planning persist.
Families should check the facility’s repeated documentation and family notification failures. It is advisable to request specific evidence of recent medication administration audits and to confirm the current status of staff training during an on-site visit. Individuals can contact the administration to discuss specific communication protocols and determine if current remediation efforts meet their 2026 safety expectations
About this community
Occupancy
Quartet Senior Living is administered by Matthew Ricketts.
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Iowa state average
• Deficiencies per inspection (44% above) 2 Better Metrics better than Iowa average:
• Total deficiencies (52% below)
• Deficiencies per year (52% below)
Deficiencies
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This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
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13 | 27 | This facility has 52% fewer total deficiencies than a typical Iowa assisted living residence (13 vs. IA avg 27).↓ 52% better |
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Deficiencies per year
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4.3 | 9 | This facility has 52% fewer deficiencies per year than a typical Iowa assisted living residence (4.3 vs. IA avg 9).↓ 52% better |
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Deficiencies per inspection
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2.6 | 1.8 | This facility has 44% more deficiencies per inspection than a typical Iowa assisted living residence (2.6 vs. IA avg 1.8).↑ 44% worse |
Inspections
|
This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
|
5 | 15 | This facility has had 67% fewer total inspections than the Iowa average (5 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 23, 2025 annual inspection found one deficiency: failure to update service plans within 30 days for 4 of 9 tenants after significant condition changes.
- August 27, 2024 complaint investigation substantiated failure to notify a tenant’s family of an incident, though hospice nurse was notified; corrective actions were implemented.
- May 21, 2025 complaint investigation found no regulatory insufficiencies and cleared the complaint without citations.
What does this home offer?
Pets Allowed
Places of interest near Quartet Senior Living
3.9 miles from city center
Estimated distance in miles from Bettendorf's city center to Quartet Senior Living's address, calculated via Google Maps.
Calculate Travel Distance to Quartet Senior Living
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Compare Assisted Living around the area
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
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|---|---|---|---|---|---|---|---|
| Quartet Senior Living |
AL
MC
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South Bettendorf | 176 | No | - | 12 | - |
| St Francis Manor |
AL
HOS
NH
SNF
|
Grinnell | 78 | No | - | 82 | - |
| Friendship Village |
AL
IL
MC
NH
SNF
|
Waterloo | 72 | Yes | - | 52 | 2 Bed / 3 Bed |
| Prairie Vista Village |
AL
IL
NH
SNF
|
South Altoona | 68 | No | A | 29 | - |
| Bethany Home Retirement Center |
AL
IL
MC
NH
SNF
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Dubuque (Eagle Point District) | 66 | No | - | 69 | 1 Bed / 2 Bed |
Frequently Asked Questions about Quartet Senior Living
Is Quartet Senior Living in a walkable area?
Quartet Senior Living has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Quartet Senior Living?
According to IA state health department records, Quartet Senior Living's license number is S0465.
When does Quartet Senior Living's license expire?
According to IA state health department records, Quartet Senior Living's license expires on June 30, 2026.
What is the occupancy rate at Quartet Senior Living?
Quartet Senior Living's occupancy is 43%.
Does Quartet Senior Living have different floorplan options?
Yes — see the floorplan options available at Quartet Senior Living on this page.
Are pets allowed at Quartet Senior Living?
Yes, Quartet Senior Living allows residents to bring their pets.
Who is the administrator of Quartet Senior Living?
Matthew Ricketts is the administrator of Quartet Senior Living.
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