Quartet Senior Living

Overview of Quartet Senior Living

Quartet Senior Living is a 176-bed assisted living and memory care facility at 3150 Glenbrook Circle South in Bettendorf, Iowa. Managed by Matthew Ricketts, the community opened in June 2022 and serves Scott County under license S0465, which is active through June 30, 2026. Current data shows a 43% occupancy rate with 75 residents, a figure below the Iowa state average. The location is situated near local health services and features modern amenities such as walking trails and social spaces.

Regulatory oversight from the Iowa Department of Inspections, Appeals, and Licensing shows a history of recurring care coordination and safety issues. Since 2022, the facility has recorded 13 total deficiencies across five inspections, averaging 4.3 annually, a rate just below the state average of 4.4. Most recently, a September 2025 inspection identified a failure to update service plans for four of nine residents reviewed within 30 days of significant clinical changes.

Care delivery at this campus relies on 24-hour staffing, including licensed nurses and CNAs. Initial 2023 licensing records identified seven deficiencies, including improper medication administration and missing nurse-delegated training for new staff. A February 2024 investigation further substantiated a failure to notify a family member of a resident incident. Current services include memory care and “tailored living” programs designed to accommodate varying levels of resident independence.

The physical environment provides open-concept floor plans, chef-prepared meals, and on-site features like a salon and library. Despite its “vibrant” positioning, the facility has faced challenges in ensuring individualized service plans accurately reflect resident needs. Management has submitted corrective action plans for past documentation and communication breaches, yet recent reviews suggest systemic gaps in care planning persist.

Families should check the facility’s repeated documentation and family notification failures. It is advisable to request specific evidence of recent medication administration audits and to confirm the current status of staff training during an on-site visit. Individuals can contact the administration to discuss specific communication protocols and determine if current remediation efforts meet their 2026 safety expectations

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Facility Direct Line (563) 293-2050