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Hansen House is a 54-bed assisted living and memory care facility at 2331 Nash Boulevard in Council Bluffs, Iowa. Administered by Cassie Erwin, the community serves Pottawattamie County under an active Iowa Assisted Living Programs for People with Dementia license (S0330) issued September 21, 2012, and valid through September 22, 2026. The location is car-dependent with a Walk Score of 18, meaning most daily errands require a vehicle.
State oversight through the Iowa Department of Inspections, Appeals, and Licensing reveals a long-term history of high regulatory compliance. Since 2013, the facility has undergone 12 inspections resulting in eight total deficiencies, a rate of 0.6 per year which is 71% below the state average. The two most recent evaluations, an August 2025 complaint investigation and an October 2024 recertification, both resulted in a citations-per-inspection rate of zero. Previous findings from 2021 and 2022 involved issues with nursing assessments following resident falls and documentation regarding dental and foot care for residents with cognitive impairments.
Professional care is provided in a setting that has operated for 15 years, offering specialized memory care and life enrichment programming. Current records show an occupancy rate of 54%, with 29 of 54 beds filled, which is lower than the Iowa state average of 75.4%. While the facility maintains a consistent record of corrective actions, available data does not specify pricing tiers, payment options, or participation in Medicaid and Medicare programs.
The campus environment is locally owned and emphasizes a residential model focused on resident choice and flexibility. Early inspections from 2013 and 2014 noted foundational gaps including incomplete staff background checks and exit door alarm system issues, though these were resolved in subsequent years as the operation matured. The community currently operates without any recorded fines or enforcement actions.
Interested individuals should consider the facility’s strong compliance record and 15-year operational history when evaluating care options. It is recommended to verify current medication and personal care documentation protocols during a site visit to ensure past administrative gaps remain corrected. Families may contact the administrative office at (712) 242-5734 for specific details on admissions and pricing for 2026.
Lower than the Iowa average: 75.4%Hansen House is administrated by Cassie Erwin.
Key information about the people who lead and staff this community.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 27 | This facility has 70% fewer total deficiencies than a typical Iowa assisted living residence (8 vs. IA avg 27).↓ 70% better |
|
Deficiencies per year
Average deficiencies per year since 2013.
| 0.6 | 2.1 | This facility has 71% fewer deficiencies per year than a typical Iowa assisted living residence (0.6 vs. IA avg 2.1).↓ 71% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.7 | 1.8 | This facility has 61% fewer deficiencies per inspection than a typical Iowa assisted living residence (0.7 vs. IA avg 1.8).↓ 61% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 15 | This facility has 20% fewer total inspections than a typical Iowa assisted living residence (12 vs. IA avg 15).↓ 20% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 28, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a mixed record, with some substantiated complaints related to tenant care and documentation issues in 2021 and 2022, particularly involving monitoring and treatment of tenants with cognitive impairments. Prior reports also noted deficiencies in staff background checks, transportation licensing, and exit door alarm systems, but these were addressed in subsequent visits. Complaint investigations since 2021 have been unsubstantiated, and no fines or enforcement actions were listed in the available reports. The facility’s inspection history suggests improvement over time, with recent inspections showing no regulatory insufficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
3.2 miles from city center
Estimated distance in miles from Council Bluffs's city center to Hansen House's address, calculated via Google Maps.
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Hansen House is located in Council Bluffs, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| MorningStar Assisted Living & Memory Care at Jordan Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Des Moines | 93 | No | 58 | Studio / 1 bed / 2 bed | 7
Facility
7
IA AVG
19
Rank
#210 / 282 |
58.1%
Facility
58.1%
IA AVG
63.6%
Rank
#224 / 393 | 9 | 6
Facility
6
IA AVG
6.3
Rank
#192 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
| Prairie Hills at Cedar Rapids |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cedar Rapids | 86 | Yes | 47 | - | 17
Facility
17
IA AVG
19
Rank
#150 / 282 |
50.0%
Facility
50.0%
IA AVG
63.6%
Rank
#258 / 393 | 18 | 6
Facility
6
IA AVG
6.3
Rank
#192 / 347 | 3
Facility
3
IA AVG
0.8
Rank
#297 / 347 |
| Valley View Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Des Moines (Fairmont Park) | 79 | Yes | 38 | - | 54
Facility
54
IA AVG
19
Rank
#2 / 282 |
100.0%
Facility
100.0%
IA AVG
63.6%
Rank
#1 / 393 | 24 | 7
Facility
7
IA AVG
6.3
Rank
#211 / 347 | 2
Facility
2
IA AVG
0.8
Rank
#280 / 347 |
| Grand Living At Tower Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Des Moines (South 51St Street) | 76 | Yes | 63 | Studio / 1 bed / 2 bed | 5
Facility
5
IA AVG
19
Rank
#232 / 282 |
47.4%
Facility
47.4%
IA AVG
63.6%
Rank
#287 / 393 | 7 | 3
Facility
3
IA AVG
6.3
Rank
#96 / 347 | 1
Facility
1
IA AVG
0.8
Rank
#249 / 347 |
| Hansen House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Council Bluffs (Kane Township) | 54 | No | 18 | - | 15
Facility
15
IA AVG
19
Rank
#164 / 282 |
53.7%
Facility
53.7%
IA AVG
63.6%
Rank
#239 / 393 | 12 | 5
Facility
5
IA AVG
6.3
Rank
#164 / 347 | -
Facility
-
IA AVG
0.8
Rank
#1 / 347 |
Hansen House is in the Kane Township neighborhood of Council Bluffs.
The legal owner and operator of Hansen House is No Related Entities Found.
Hansen House has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IA state health department records, Hansen House's license number is S0330.
According to IA state health department records, Hansen House's license expires on September 22, 2026.
Hansen House's occupancy is 54%.
The team at Hansen House can be reached at [email protected].
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