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Hansen House
Assisted Living & Memory Care · Council Bluffs, IA
Staff members posing with the facility sign Front view of a modern assisted living facility Front entrance of Hansen House facility Cozy private room with bed and seating area Two residents smiling together in a cozy lounge area

Hansen House

Assisted Living & Memory Care · Council Bluffs, IA
2331 Nash Boulevard, Council Bluffs, IA 51501 View map Calculator: See prices in your area
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Overview of Hansen House

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Hansen House is a 54-bed assisted living and memory care facility at 2331 Nash Boulevard in Council Bluffs, Iowa. Administered by Cassie Erwin, the community serves Pottawattamie County under an active Iowa Assisted Living Programs for People with Dementia license (S0330) issued September 21, 2012, and valid through September 22, 2026. The location is car-dependent with a Walk Score of 18, meaning most daily errands require a vehicle.

State oversight through the Iowa Department of Inspections, Appeals, and Licensing reveals a long-term history of high regulatory compliance. Since 2013, the facility has undergone 12 inspections resulting in eight total deficiencies, a rate of 0.6 per year which is 71% below the state average. The two most recent evaluations, an August 2025 complaint investigation and an October 2024 recertification, both resulted in a citations-per-inspection rate of zero. Previous findings from 2021 and 2022 involved issues with nursing assessments following resident falls and documentation regarding dental and foot care for residents with cognitive impairments.

Professional care is provided in a setting that has operated for 15 years, offering specialized memory care and life enrichment programming. Current records show an occupancy rate of 54%, with 29 of 54 beds filled, which is lower than the Iowa state average of 75.4%. While the facility maintains a consistent record of corrective actions, available data does not specify pricing tiers, payment options, or participation in Medicaid and Medicare programs.

The campus environment is locally owned and emphasizes a residential model focused on resident choice and flexibility. Early inspections from 2013 and 2014 noted foundational gaps including incomplete staff background checks and exit door alarm system issues, though these were resolved in subsequent years as the operation matured. The community currently operates without any recorded fines or enforcement actions.

Interested individuals should consider the facility’s strong compliance record and 15-year operational history when evaluating care options. It is recommended to verify current medication and personal care documentation protocols during a site visit to ensure past administrative gaps remain corrected. Families may contact the administrative office at (712) 242-5734 for specific details on admissions and pricing for 2026.

Facility Direct Line (712) 242-5734
Facility Direct Line (712) 242-5734
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Bed community size
54-bed community Rank #248 / 406Bed count — State benchmarkedThis home is ranked 248th out of 406 homes in Iowa for bed count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
15 years in operation Rank #163 / 286Years in operation — State benchmarkedThis home is ranked 163rd out of 286 homes in Iowa for years in operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 18 / 100 Rank #430 / 528Walk Score — State benchmarkedThis home is ranked 430th out of 528 homes in Iowa for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Iowa facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
54%
Rank #236 / 379Occupancy rate — State benchmarkedThis home is ranked 236th out of 379 homes in Iowa for occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 379. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
29 / 54
Average occupied beds in Iowa homes 51 beds

License Details

Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceSeptember 21, 2012
ExpirationSeptember 22, 2026
CountyPottawattamie
License NumberS0330

Ownership & Operating Entity

Hansen House is administered by Cassie Erwin.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBill McCarty, Owner (per BBB, record updated Jul 2026)

Contact Information

Email cassie.erwin@hansenhouseliving.com
Fax7122564526

Additional Policies & Features

Pets not allowed

Contact Hansen House

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2013 · 13 years of data 8 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Iowa state average
Overall vs. IA average 0 Worse No metrics in this bucket. 1 Better Metrics better than Iowa average:
• Total deficiencies (70% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 827 This facility has 70% fewer total deficiencies than a typical Iowa assisted living residence (8 vs. IA avg 27).↓ 70% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1215 This facility has had 20% fewer total inspections than the Iowa average (12 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 20% fewer
Show Inspection Reports

Places of interest near Hansen House

Address 3.2 miles from city center Info Estimated distance in miles from Council Bluffs's city center to Hansen House's address, calculated via Google Maps.

Calculate Travel Distance to Hansen House

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Compare Assisted Living around the area

Info below is compiled from the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

St Francis Manor
AL
HOS
NH
SNF
Grinnell
78
Facility 78
IA AVG 71
Rank #119 / 406
No
82
Facility 82
IA AVG 45
Rank #39 / 528
-
49
Facility 49
IA AVG 19
Rank #14 / 286
 69.2% -10
4
Facility 4
IA AVG 7
Rank #121 / 294
0
Facility 0
IA AVG 0.9
Rank #1 / 294
Friendship Village
AL
IL
MC
NH
SNF
Waterloo
72
Facility 72
IA AVG 71
Rank #143 / 406
Yes
52
Facility 52
IA AVG 45
Rank #202 / 528
2 Bed / 3 Bed
50
Facility 50
IA AVG 19
Rank #9 / 286
 91.7% -17
0
Facility 0
IA AVG 7
Rank #1 / 294
3
Facility 3
IA AVG 0.9
Rank #248 / 294
Prairie Vista Village
AL
IL
NH
SNF
South Altoona
68
Facility 68
IA AVG 71
Rank #170 / 406
Yes
29
Facility 29
IA AVG 45
Rank #372 / 528
-
12
Facility 12
IA AVG 19
Rank #178 / 286
 50.0% A7
1
Facility 1
IA AVG 7
Rank #31 / 294
0
Facility 0
IA AVG 0.9
Rank #1 / 294
Bethany Home Retirement Center
AL
IL
MC
NH
SNF
Dubuque (Eagle Point District)
66
Facility 66
IA AVG 71
Rank #181 / 406
No
69
Facility 69
IA AVG 45
Rank #103 / 528
1 Bed / 2 Bed---12
4
Facility 4
IA AVG 7
Rank #121 / 294
2
Facility 2
IA AVG 0.9
Rank #231 / 294
Hansen House
AL
MC
Council Bluffs (Kane Township)
54
Facility 54
IA AVG 71
Rank #248 / 406
No
18
Facility 18
IA AVG 45
Rank #430 / 528
-
15
Facility 15
IA AVG 19
Rank #163 / 286
 53.7% -12
5
Facility 5
IA AVG 7
Rank #146 / 294
0
Facility 0
IA AVG 0.9
Rank #1 / 294
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Frequently Asked Questions about Hansen House

What neighborhood is Hansen House in?

Hansen House is in the Kane Township neighborhood of Council Bluffs.

Is Hansen House in a walkable area?

Hansen House has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Hansen House?

According to IA state health department records, Hansen House's license number is S0330.

When does Hansen House's license expire?

According to IA state health department records, Hansen House's license expires on September 22, 2026.

What is the occupancy rate at Hansen House?

Hansen House's occupancy is 54%.

How long has Hansen House been in business?

Hansen House has been operating for approximately 15 years, based on available licensing and registration records.

Are pets allowed at Hansen House?

No, Hansen House has a no-pet policy.

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