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Hansen House
Assisted Living & Memory Care · Council Bluffs, IA
Staff members posing with the facility sign Front view of a modern assisted living facility Front entrance of Hansen House facility Cozy private room with bed and seating area Two residents smiling together in a cozy lounge area

Hansen House

Assisted Living & Memory Care · Council Bluffs, IA
2331 Nash Boulevard, Council Bluffs, IA 51501 View map Calculator: See prices in your area
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Overview of Hansen House

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Hansen House is a 54-bed assisted living and memory care facility at 2331 Nash Boulevard in Council Bluffs, Iowa. Administered by Cassie Erwin, the community serves Pottawattamie County under an active Iowa Assisted Living Programs for People with Dementia license (S0330) issued September 21, 2012, and valid through September 22, 2026. The location is car-dependent with a Walk Score of 18, meaning most daily errands require a vehicle.

State oversight through the Iowa Department of Inspections, Appeals, and Licensing reveals a long-term history of high regulatory compliance. Since 2013, the facility has undergone 12 inspections resulting in eight total deficiencies, a rate of 0.6 per year which is 71% below the state average. The two most recent evaluations, an August 2025 complaint investigation and an October 2024 recertification, both resulted in a citations-per-inspection rate of zero. Previous findings from 2021 and 2022 involved issues with nursing assessments following resident falls and documentation regarding dental and foot care for residents with cognitive impairments.

Professional care is provided in a setting that has operated for 15 years, offering specialized memory care and life enrichment programming. Current records show an occupancy rate of 54%, with 29 of 54 beds filled, which is lower than the Iowa state average of 75.4%. While the facility maintains a consistent record of corrective actions, available data does not specify pricing tiers, payment options, or participation in Medicaid and Medicare programs.

The campus environment is locally owned and emphasizes a residential model focused on resident choice and flexibility. Early inspections from 2013 and 2014 noted foundational gaps including incomplete staff background checks and exit door alarm system issues, though these were resolved in subsequent years as the operation matured. The community currently operates without any recorded fines or enforcement actions.

Interested individuals should consider the facility’s strong compliance record and 15-year operational history when evaluating care options. It is recommended to verify current medication and personal care documentation protocols during a site visit to ensure past administrative gaps remain corrected. Families may contact the administrative office at (712) 242-5734 for specific details on admissions and pricing for 2026.

Facility Direct Line (712) 242-5734
Facility Direct Line (712) 242-5734
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Bed community size
54-bed community Rank #249 / 407Bed count — State benchmarkedThis home is ranked 249th out of 407 homes in Iowa. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
15 years in operation Rank #164 / 282Years in operation — State benchmarkedThis home is ranked 164th out of 282 homes in Iowa. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 18 / 100 Rank #430 / 528Walk Score — State benchmarkedThis home is ranked 430th out of 528 homes in Iowa. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
54%
Rank #258 / 407Occupancy rate — State benchmarkedThis home is ranked 258th out of 407 homes in Iowa. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
29 / 54
Average occupied beds in Iowa homes 51 beds

License Details

Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceSeptember 21, 2012
ExpirationSeptember 22, 2026
CountyPottawattamie
License NumberS0330

Ownership & Operating Entity

Hansen House is administered by Cassie Erwin.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBill McCarty, Owner

Contact Information

Email cassie.erwin@hansenhouseliving.com
Fax7122564526

Contact Hansen House

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2013 · 13 years of data 8 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Iowa state average
Overall vs. IA average 0 Worse No metrics in this bucket. 4 Better Metrics better than Iowa average:
• Total deficiencies (70% below)
• Deficiencies per year (71% below)
• Deficiencies per inspection (61% below)
• Total inspections (20% below)
Latest Inspection August 26, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility IA Average vs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8 27 This facility has 70% fewer total deficiencies than a typical Iowa assisted living residence (8 vs. IA avg 27).↓ 70% better
Deficiencies per year Info Average deficiencies per year since 2013. 0.6 2.1 This facility has 71% fewer deficiencies per year than a typical Iowa assisted living residence (0.6 vs. IA avg 2.1).↓ 71% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.7 1.8 This facility has 61% fewer deficiencies per inspection than a typical Iowa assisted living residence (0.7 vs. IA avg 1.8).↓ 61% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility IA Average vs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 12 15 This facility has 20% fewer total inspections than a typical Iowa assisted living residence (12 vs. IA avg 15).↓ 20% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 28, 2025, found no regulatory insufficiencies during complaint investigations.
  • The March 30, 2022, complaint investigation substantiated failures in tenant care, documentation, and monitoring for tenants with cognitive impairments, citing three deficiencies.
  • Prior substantiated complaints in 2021 and 2022 involved inadequate treatment and delayed assessments after a fall, but later inspections showed no deficiencies.
Show Inspection Reports

Places of interest near Hansen House

Address 3.2 miles from city center Info Estimated distance in miles from Council Bluffs's city center to Hansen House's address, calculated via Google Maps.

Calculate Travel Distance to Hansen House

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Address

Compare Assisted Living around the area

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Edencrest at Siena Hills
AL
IL
MC
RC
 Ankeny 132 Yes 46 Studio / 1 Bed / 2 Bed
Sunset Park Place
AL
MC
RC
 Dubuque 101 Yes 36 1 Bed / 2 Bed
Ramsey Village Continuing Care
AL
IL
MC
NH
RC
 Des Moines (Drake) 78 Yes 38 1 bed / 2 bed
The Summit of Coralville
AL
IL
MC
RC
 Coralville 64 Yes 20 Studio / 1 Bed / 2 Bed
Hansen House
AL
MC
 Council Bluffs (Kane Township) 54 No 18 -
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Frequently Asked Questions about Hansen House

What neighborhood is Hansen House in?

Hansen House is in the Kane Township neighborhood of Council Bluffs.

Is Hansen House in a walkable area?

Hansen House has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Hansen House?

According to IA state health department records, Hansen House's license number is S0330.

When does Hansen House's license expire?

According to IA state health department records, Hansen House's license expires on September 22, 2026.

What is the occupancy rate at Hansen House?

Hansen House's occupancy is 54%.

What is the best email address for Hansen House?

The team at Hansen House can be reached at cassie.erwin@hansenhouseliving.com.

Who is the administrator of Hansen House?

Cassie Erwin is the administrator of Hansen House.

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