Charles Ford Memorial Home Inc

Overview of Charles Ford Memorial Home INC

Charles Ford Memorial Home INC is a 35-bed nonprofit assisted living community at 920 S. Main Street in New Harmony, Indiana. Managed by administrator Amy Knopf-Koch, with medical direction by Dr. Joseph Lee and nursing oversight by Kimberly Catt, the facility serves the Church Street neighborhood under a license active through September 2025. The community provides assisted living, respite care, and rehabilitation services within a small-scale, historic residential setting.

The community operates as a voluntary nonprofit with a BBB A+ rating and a mission-driven approach to senior housing. While the facility does not carry a CMS star rating, current 2026 filings show that the community maintains a citations-per-inspection rate of zero based on its most recent complaint investigation. Occupancy is approximately 63%, with 22 of 35 beds filled, reflecting steady growth from early 2024. The community focuses on a private-pay resident model and does not explicitly list Medicaid acceptance.

Direct bedside support is provided 24/7 by a team of licensed nurses and Certified Nursing Assistants (CNAs). A significant differentiator for this community is its caregiver turnover rate, which is reported as ten times lower than comparable healthcare settings, indicating high staff retention and continuity of care. The clinical model coordinates complex services such as hospice care, mobile X-ray and lab services, and pharmacy medication management. Regulatory records from 2024 noted past challenges in food container labeling and insulin pen priming techniques, which have been addressed through ongoing staff training and corrective action plans.

Residents live in an intimate 35-bed environment featuring safety monitoring systems, cable TV, and wireless internet. All-inclusive monthly services cover chef-inspired dining with resident-preference menus, weekly housekeeping, and personal laundry.

Shared community spaces support diverse activities such as gardening and local golf cart rides, capitalizing on the facility’s location in a historic small town. The social calendar includes health and wellness programming and scheduled transportation for errands and local outings. For specialized needs, the facility coordinates home health and salon services to ensure a comprehensive service package on-site.

Those seeking a community-rooted nonprofit option with exceptionally low staff turnover and 24/7 nursing availability may find this environment appropriate. Interested individuals should contact the administrator directly to discuss current food safety monitoring and medication administration training protocols to assess 2026 quality performance firsthand.

Facility Direct Line (812) 682-4685

35-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 46 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

63%

Lower than the Indiana average: 68.1%

Occupied beds

22 / 35

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home

StatusActive

IssuanceOctober 1, 2024

ExpirationSeptember 30, 2026

License Number24-001123-1

Charles Ford Memorial Home Inc is legally operated by Charles Ford Memorial Home Inc, and administered by Amy Knopf-Koch.

Profit StatusNonprofit

Residential

35 units

Total beds

35 units

Safety FeaturesSafety monitoring systems in place.

Staffing

Key information about the people who lead and staff this community.

Medical DirectorJoseph Lee

Director of NursingKimberly Catt

ContactMs. Amy Koch, Administrator

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

24-Hour Staffing

Caregiver Turnover: 10 times lower than similar healthcare communities

Fax(812) 682-4676

24/7 Nursing Care

Safety Monitoring Systems

Scheduled Transportation

Cable Tv And Wireless Internet

Accessible Mobile X-Ray And Lab Services

Pharmacy Service + Medication Management

Weekly Housekeeping + Laundry Service

Maintenance Service

Laundry Service

Since 2024 · 2 years of data 4 deficiencies 1 complaint 2 inspections

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for Indiana assisted living residences: B 83/100

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Indiana state average

Overall vs. IN average

Latest Inspection December 17, 2024 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	36	This facility has 89% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 36).↓ 89% better Rank #23 / 386 Total deficiencies — State benchmarked This home is ranked 23rd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2024.	2	18	This facility has 89% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 18).↓ 89% better
Deficiencies per inspection Average deficiencies per inspection.	2	1.9	This facility has 5% more deficiencies per inspection than a typical Indiana assisted living residence (2 vs. IN avg 1.9).↑ 5% worse Rank #271 / 386 Deficiencies per inspection — State benchmarked This home is ranked 271st out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	2	19	This facility has 89% fewer total visits than a typical Indiana assisted living residence (2 vs. IN avg 19).↓ 89% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	2	7	This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	100%	37%	This facility has 63 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (100% vs. IN avg 37%).↑ 63% worse
Inspections Routine, scheduled inspections conducted by state regulators.	1	13	This facility has 92% fewer inspections than a typical Indiana assisted living residence (1 vs. IN avg 13).↓ 92% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	5	This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2024.	0.5	2.5	This facility has 80% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 2.5).↓ 80% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 17, 2024 inspection found two deficiencies: improper insulin administration for one resident and failure to date food after removing from original packaging in the kitchen.
January 8, 2024 survey cited unlicensed staff providing more than limited ADL assistance on 3 of 5 days and improper food labeling in the kitchen.
Complaint IN00440674 investigated in December 2024 found no deficiencies related to the complaint allegations.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Tanglewood Trace	AL IL MC RC	Mishawaka	148	Yes	A+	59	1 Bed / 1 Bed Deluxe
StoryPoint Schererville	AL IL MC	Schererville (Rolling Hill Estates)	99	Yes	A+	36	Studio / 1 Bed / 2 Bed
Independence Village of Fishers East	AL IL MC	Fishers (Saxony Village)	87	Yes	A+	12	Studio / 1 Bed / 2 Bed
Independence Village of Fishers East (Saxony)	AL IL MC RC	Fishers (Saxony Village)	87	Yes	A+	12	Studio / 1 Bed / 2 Bed
Charles Ford Memorial Home Inc	AL HC NC RC	New Harmony (Church Street)	35	No	A+	46	-

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What neighborhood is Charles Ford Memorial Home Inc in?

Charles Ford Memorial Home Inc is in the Church Street neighborhood of NEW HARMONY.

Who is the Director of Nursing at Charles Ford Memorial Home Inc?

Kimberly Catt is the Director of Nursing at Charles Ford Memorial Home Inc.

Is Charles Ford Memorial Home Inc in a walkable area?

Charles Ford Memorial Home Inc has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Charles Ford Memorial Home Inc?

According to IN state health department records, Charles Ford Memorial Home Inc's license number is 24-001123-1.

When does Charles Ford Memorial Home Inc's license expire?

According to IN state health department records, Charles Ford Memorial Home Inc's license expires on September 30, 2026.

What is the occupancy rate at Charles Ford Memorial Home Inc?

Charles Ford Memorial Home Inc's occupancy is 63%.

Does Charles Ford Memorial Home Inc operate as a for-profit or non-profit?

Charles Ford Memorial Home Inc is registered as a non-profit in IN.

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Overview of Charles Ford Memorial Home INC

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Safety & Compliance

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Charles Ford Memorial Home Inc

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

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