Melrose Assisted Living LLC
Assisted Living · Evansville, IN

Melrose Assisted Living LLC

Assisted Living · Evansville, IN

Overview of Melrose Assisted Living LLC

Melrose Assisted Living is a licensed senior care community at 7101 US-41 North in Evansville, Indiana. Owned by Shahar Pinto, the facility serves the Evansville metro area with 24-hour professional staffing, including licensed nurses and certified assistants who provide a range of assisted living and memory care services.

The community operates under a state-licensed residential model that integrates personal care with a focus on social engagement. While the facility does not participate in federal CMS star ratings, 2026 data indicates that the community maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. For eligible residents, Melrose accepts the Indiana Medicaid A&D Waiver and the CHOICE Program, offering a localized healthcare coordination option that utilizes modern monitoring technology like emergency call pendants.

Nursing and certified staff are available 24/7 to manage medication administration, wellness monitoring, and assistance with activities of daily living. The clinical team coordinates individualized care plans that include specialized nutrition—such as mechanical chop and pureed diets—and chronic care management for residents with diabetes or wound care needs. To facilitate recovery and functional maintenance, the community provides on-site health monitoring and offers scheduled transportation for medical appointments and errands throughout the Evansville region.

The campus features a 20,000-square-foot tropical atrium and modern apartments with private bathrooms, refrigerators, and microwaves. Starting monthly pricing for studio apartments is approximately $4,592, which includes three chef-prepared meals daily in a social dining environment.

Resident life is supported by an extensive range of recreational and social spaces including a heated indoor pool, indoor spa, pickleball courts, and shuffleboard. For leisure, the facility provides a movie theater, dance hall, billiards room, library, and arts and crafts workshops. On-site convenience is further enhanced by a beauty salon, general store, computer center, and a private dining room for family gatherings. The community also provides regular housekeeping and laundry services, allowing residents to focus on social programming and wellness.

Prospective residents seeking a structured, secure environment with resort-style social amenities may find this community appropriate. Interested individuals should contact the administrator directly to discuss current nurse-to-resident ratios and schedule a tour to assess the 2026 quality performance and memory care neighborhoods firsthand.

Bed community size
198-bed community Rank #33 / 441Bed count — State benchmarkedThis home is ranked 33rd out of 441 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
6 years in operation Rank #113 / 412Years in operation — State benchmarkedThis home is ranked 113th out of 412 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 0 / 100 Rank #563 / 588Walk Score — State benchmarkedThis home is ranked 563rd out of 588 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
21%
Rank #425 / 433Occupancy rate — State benchmarkedThis home is ranked 425th out of 433 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 433. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
42 / 198
Average residents per home in Indiana 70 per day

License Details

Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2025
License Number25-014866-1
AccreditationsIndiana Assisted Living Association, HOPE

Ownership & Operating Entity

Melrose Assisted Living LLC is legally operated by Melrose Assisted Living Llc, and administrated by Leslie Head.

Profit StatusProfit

Type Of Units

Residential
198 units
Total beds
198 units

Safety & Compliance

Wheelchair Accessible

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingRACHAEL HOWSON
ContactShahar Pinto

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(812) 867-0241

Additional Policies & Features

Pets not allowed
Minimum Age55
HousekeepingYes

Amenities & Lifestyle

24/7 Nursing Team
Heated Indoor Pool
Indoor Spa
Pickleball Courts
Shuffleboard
Billiards
Beauty Salon
Dance Hall
Gym
Cafe
Computer Center
General Store
Theater
Chapel
Private Family Dining
Specific ProgramsHealth monitoring assessments, daily living assistance, medication administration, emergency call pendants, social and wellness programs, chef-prepared meals, housekeeping, maintenance.
Operating HoursOffice Lines Are Open From 8-5 Mon – Fri. Call for Evening/Weekend Tour Appointments. 24/7 Nursing Team Available.

Dining & Nutrition

Food DescriptionChef-prepared meals ensuring nutritional needs are met.

Contact Melrose Assisted Living LLC

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2023 · 3 years of data 8 deficiencies 1 complaint 6 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (35% above)
8 Better Metrics better than Indiana average:
• Total deficiencies (78% below)
• Deficiencies per year (78% below)
• Deficiencies per inspection (32% below)
• Total visits (68% below)
• Inspections with deficiencies (57% below)
• Inspections (69% below)
• Total complaints (80% below)
• Complaints per year (82% below)
Latest Inspection June 6, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 836 This facility has 78% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 36).↓ 78% better
Deficiencies per year Info Average deficiencies per year since 2023. 2.712 This facility has 78% fewer deficiencies per year than a typical Indiana assisted living residence (2.7 vs. IN avg 12).↓ 78% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.31.9 This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 619 This facility has 68% fewer total visits than a typical Indiana assisted living residence (6 vs. IN avg 19).↓ 68% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%37% This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 413 This facility has 69% fewer inspections than a typical Indiana assisted living residence (4 vs. IN avg 13).↓ 69% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better
Complaints per year Info Average complaints per year since 2023. 0.31.7 This facility has 82% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.7).↓ 82% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 6, 2025, found no deficiencies related to the complaint investigated at Melrose Assisted Living LLC. Earlier inspections showed some deficiencies, including issues with diet modifications, infection control practices, and medication self-administration evaluations. Prior reports also noted problems with medication administration procedures, food storage and sanitation, and documentation of resident assessments. One complaint investigation in May 2024 was substantiated with deficiencies cited, while other complaints were unsubstantiated. The facility’s inspection history shows some recurring themes around medication management and infection control, with no deficiencies found in the latest complaint investigation, indicating some improvement.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Places of interest near Melrose Assisted Living LLC

Address 9.3 miles from city center Info Estimated distance in miles from Evansville's city center to Melrose Assisted Living LLC's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Indiana

Melrose Assisted Living LLC is located in EVANSVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Assisted Living around Evansville

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Melrose Assisted Living LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Evansville (4321)198No 0 -6 21.2% A+Leslie HeadMelrose Assisted Living LLCRachael Howson6181.3
Silver Birch of Evansville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Evansville (Baptisttown)125No 59 Studio / 1 bed1 75.2% A+Diadree JollyEvansville Rcf LPAngela Ketcherside136191.5
River Pointe Health Campus
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Evansville (Galaxy Drive)124No 52 studio / 1 bed31 46.8% A+Jordan ShotsGood Samaritan HospitalRebecca Martin164362.3
The Wyndmoor of Evansville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Evansville110Yes 11 studio / 1 bed1 81.8% -Jessie MooreWyndmoor Of Evansville LLCLori Lamble83151.9
Park Terrace Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Evansville (Westside)96No 30 -26 62.5% A+Stacy BurtonHealth And Hospital Corporation Of Marion CountyAmber Debes297351.2

Frequently Asked Questions about Melrose Assisted Living LLC

What neighborhood is Melrose Assisted Living LLC in?

Melrose Assisted Living LLC is in the 4321 neighborhood of EVANSVILLE.

Who is the Director of Nursing at Melrose Assisted Living LLC?

Rachael Howson is the Director of Nursing at Melrose Assisted Living LLC.

What is the license number of Melrose Assisted Living LLC?

According to IN state health department records, Melrose Assisted Living LLC's license number is 25-014866-1.

When does Melrose Assisted Living LLC's license expire?

According to IN state health department records, Melrose Assisted Living LLC's license expires on December 31, 2025.

What is the occupancy rate at Melrose Assisted Living LLC?

Melrose Assisted Living LLC's occupancy is 21%.

Who is the administrator of Melrose Assisted Living LLC?

Leslie Head is the administrator of Melrose Assisted Living LLC.

How many beds does Melrose Assisted Living LLC have?

Melrose Assisted Living LLC has 198 beds.

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