Starling at San Jose
Assisted Living, Memory Care & Respite Care · Jacksonville, FL
Starling at San Jose
Assisted Living, Memory Care & Respite Care · Jacksonville, FL
A 100-bed assisted living community in Jacksonville’s Craven neighborhood is Starling at San Jose. The home on San Jose Boulevard operates three care tracks in one place: assisted living for seniors needing help with daily activities, memory care for those with cognitive decline, and respite care for short-term occupants in transition. All 100 units are private, giving residents their own space instead of shared rooms.
The area offers moderate walkability. Its Walk Score of 51 means some errands are walkable, though most outings require a car. The bilingual staff speaks English and Spanish, an asset for families communicating in Spanish who need to discuss care decisions and daily routines in their native language. Daily life includes an array of activities: arts and crafts, cooking classes, dancing, exercise classes, games and cards, gardening, music programs, shopping trips, social events and outings, and theater or movie nights. The programming spans different personalities, from serene, reflective pursuits to active social engagement, so occupants can select what fits their interests and energy level. Jax Sj Sh Opco legally operates Starling at San Jose, which is administered by Shelly Jones.
The Florida Agency for Health Care Administration’s state inspections have found no deficiencies and no substantiated complaints in recent surveys. Earlier inspections assessed the home’s approach to emergency management and staffing protocols.
100-bed community Rank #433 / 1058Bed count — State benchmarkedThis home is ranked 433rd out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 51 / 100 Rank #504 / 1427Walk Score — State benchmarkedThis home is ranked 504th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusProvisional
IssuanceMarch 16, 2026
ExpirationSeptember 15, 2026
CountyDuval
License Number12887
Starling at San Jose is legally operated by Jax Sj Sh Opco LLC, and administered by Shelly Jones.
Management CompanySSL SJ MANAGEMENT, LLC
Profit StatusFor-profit
Private
100 units
Total beds
100 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Pets not allowed
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
1vs 5 avg↓ 80% fewer than FL avg
-
$500vs $11.6k↓ 96% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. FL average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than Florida average:
• Total citations (51% below)
• Citations per inspection (36% below)
• Inspections with citations (69% below)
• Inspection citation rate (52% below)
• Total citations (51% below)
• Citations per inspection (36% below)
• Inspections with citations (69% below)
• Inspection citation rate (52% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 35 | This facility has 51% fewer total citations than a typical Florida assisted living residence (17 vs. FL avg 35).↓ 51% better Rank #233 / 906 Total citations — State benchmarked This home is ranked 233rd out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 0.9 | 1.4 | This facility has 36% fewer citations per inspection than a typical Florida assisted living residence (0.9 vs. FL avg 1.4).↓ 36% better Rank #49 / 906 Citations per inspection — State benchmarked This home is ranked 49th out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 18 | 26 | This facility has had 31% fewer total inspections than the Florida average (18 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 31% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 16 | This facility has 69% fewer inspections with citations than a typical Florida assisted living residence (5 vs. FL avg 16).↓ 69% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 28% | 58% | This facility has 30 percentage points lower inspection citation rate than a typical Florida assisted living residence (28% vs. FL avg 58%).↓ 30% better Rank #115 / 906 Inspection citation rate — State benchmarked This home is ranked 115th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Starling at San Jose
8.4 miles from city center
Estimated distance in miles from Jacksonville's city center to Starling at San Jose's address, calculated via Google Maps.
Calculate Travel Distance to Starling at San Jose
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Compare Assisted Living around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Discovery Village At Deerwood | AL IL MC | Jacksonville (Deerwood) | 172
Facility
172
FL AVG
88
Rank
#89 / 1,058 | Yes |
25
Facility
25
FL AVG
42
Rank
#992 / 1,427 | Dsl Tenant II LLC | 17 | 47%
Facility
47%
FL AVG
58.3%
Rank
#301 / 906 | 14
Facility
14
FL AVG
33
Rank
#187 / 906 | 0.8
Facility
0.8
FL AVG
1.4
Rank
#11 / 906 | For-Profit | $10,000 | Matthew James Nunnally | Suite / 1 bed / 2 bed | - |
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
88
Rank
#92 / 1,058 | Yes |
58
Facility
58
FL AVG
42
Rank
#382 / 1,427 | Summerville At Mandarin LLC | 34 | 59%
Facility
59%
FL AVG
58.3%
Rank
#489 / 906 | 25
Facility
25
FL AVG
33
Rank
#389 / 906 | 0.7
Facility
0.7
FL AVG
1.4
Rank
#3 / 906 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| Starling at San Jose | AL MC RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | No |
51
Facility
51
FL AVG
42
Rank
#504 / 1,427 | Jax Sj Sh Opco LLC | 18 | 28%
Facility
28%
FL AVG
58.3%
Rank
#115 / 906 | 17
Facility
17
FL AVG
33
Rank
#233 / 906 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 906 | For-Profit | $500 | Shelly Jones | - | C- |
| Beach House | AL MC RC | Jacksonville Beach (The Beaches) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | No |
72
Facility
72
FL AVG
42
Rank
#186 / 1,427 | Auerbach IV-Arctos Property Owner LLC | 22 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 906 | 21
Facility
21
FL AVG
33
Rank
#304 / 906 | 1.0
Facility
1.0
FL AVG
1.4
Rank
#153 / 906 | For-Profit | $500 | Victory Anne Sloan | Studio / 1 Bed / 2 Bed | - |
| The Gables of Jacksonville | AL MC RC | Jacksonville (Isle Of Palms) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | Yes |
64
Facility
64
FL AVG
42
Rank
#291 / 1,427 | 3455 San Pablo Rd S Tenant LLC | 40 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 906 | 36
Facility
36
FL AVG
33
Rank
#541 / 906 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 906 | For-Profit | $5,000 | Joyce Latimer | Studio / 1 Bed | - |
Financial Assistance for
Assisted Living in Florida
Starling at San Jose is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Starling at San Jose
What neighborhood is Starling at San Jose in?
Starling at San Jose is in the Craven neighborhood of Jacksonville.
What languages are spoken at Starling at San Jose?
The team at Starling at San Jose speaks English and Spanish.
Who is the owner of Starling at San Jose?
Starling at San Jose is legally operated by Jax Sj Sh Opco LLC, and administered by Shelly Jones.
Is Starling at San Jose in a walkable area?
Starling at San Jose has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Starling at San Jose?
According to FL state health department records, Starling at San Jose's license number is 12887.
When does Starling at San Jose's license expire?
According to FL state health department records, Starling at San Jose's license expires on September 15, 2026.
Are pets allowed at Starling at San Jose?
No, Starling at San Jose has a no-pet policy.
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