Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL

Brookdale Mandarin

Assisted Living & Independent Living · Jacksonville, FL
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Brookdale Mandarin accepts Medicaid and Veteran Affairs Benefits.

Overview of Brookdale Mandarin

Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.

The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.

(904) 260-0800
Bed community size
170-bed community Rank #95 / 1074Bed count — State benchmarkedThis home is ranked 95th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 58 / 100 Rank #381 / 1486Walk Score — State benchmarkedThis home is ranked 381st out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceNovember 30, 2025
ExpirationNovember 29, 2027
CountyDuval
License Number8789

Ownership & Operating Entity

Brookdale Mandarin is legally operated by Summerville At Mandarin Llc, and administrated by Katrina Williams.

Profit StatusFor-Profit

Type Of Units

Private
170 units
Total beds
170 units

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Leadership

ContactMs. Christi Hall, Executive Director

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets Allowed
HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Outdoor Pool
Therapy Pool
Transportation
Library
Concierge Service
Beauty/Barber Shop
Courtyard And Garden
Arts & Crafts Studio
Game Room
Billiards
Theatre
Business Centers/Computers
Guest Suite(S)
Piano
ActivitiesResidents can participate in various activities including gardening club, language classes, and more.
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Independent Living$3,250 per month
Assisted Living$4,100 per month

Dining & Nutrition

Food DescriptionResidents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.
Brookdale Mandarin – Menu
Download Menu PDF

Contact Brookdale Mandarin

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2013 · 13 years of data 25 citations 34 inspections 9 fines $9.5K fined
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.

4 points below the Florida average for assisted living residences (83/100)

Rank #589 / 876 in Florida Inspection Score — State benchmarked This home is ranked 589th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Inspection score: 79 out of 100. Letter grade C+. 4 points below the Florida average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Florida state average
Overall vs. FL average 2 Worse Metrics worse than Florida average:
• Total inspections (31% above)
• Inspections with citations (25% above)
4 Better Metrics better than Florida average:
• Total citations (24% below)
• Citations per year (24% below)
• Citations per inspection (46% below)
• Inspection citation rate (5% below)
Latest Inspection August 13, 2025 Complaint

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2533 This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better Rank #401 / 919 Total citations — State benchmarked This home is ranked 401st out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Info Average citations per year since 2013. 1.92.5 This facility has 24% fewer citations per year than a typical Florida assisted living residence (1.9 vs. FL avg 2.5).↓ 24% better
Citations per inspection Info Average citations per inspection. 0.71.3 This facility has 46% fewer citations per inspection than a typical Florida assisted living residence (0.7 vs. FL avg 1.3).↓ 46% better Rank #18 / 919 Citations per inspection — State benchmarked This home is ranked 18th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3426 This facility has 31% more total inspections than a typical Florida assisted living residence (34 vs. FL avg 26).↑ 31% worse
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 2016 This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 59%62% This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 62%).↓ 3% better Rank #506 / 919 Inspection citation rate — State benchmarked This home is ranked 506th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 13, 2025, found no deficiencies during a complaint investigation.
  • A single deficiency for resident care rights was cited on November 13, 2023, but no deficiencies appeared in the following 2024 and 2025 inspections.
  • Past deficiencies included resident care, staff records, emergency planning, and physical plant issues, showing a history of repeated themes over multiple years.

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 435 / 525 / 825 sq. ft.

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1
525 sq. ft

Activities in this home

Living Spaces & Floor Plans for Brookdale Mandarin

Mandarin P1
Mandarin P2
Floor Plan
Download PDF

Places of interest near Brookdale Mandarin

Address 17.3 miles from city center Info Estimated distance in miles from Jacksonville's city center to Brookdale Mandarin's address, calculated via Google Maps. — 1.2 miles to nearest hospital (Ascension St. Vincent's Health Center - Mandarin)

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Financial Assistance for
Assisted Living in Florida

Brookdale Mandarin is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Brookdale Mandarin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Jacksonville (Southwood)
170
Facility 170
FL AVG 89
Rank #95 / 1074
No
58
Facility 58
FL AVG 40
Rank #381 / 1486
Summerville At Mandarin LLC
79
Facility 79
FL AVG 83
Rank #589 / 876
34
58.8%
Facility 58.8%
FL AVG 61.5%
Rank #506 / 919
25
Facility 25
FL AVG 33
Rank #401 / 919
0.7
Facility 0.7
FL AVG 1.3
Rank #18 / 919
For-Profit$9,450Katrina WilliamsStudio / 1 Bed / 2 BedA+
The Cove at Marsh Landing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville Beach (The Beaches)
110
Facility 110
FL AVG 89
Rank #379 / 1074
Yes
25
Facility 25
FL AVG 40
Rank #992 / 1486
Fellowship Marsh Landing, LLC
83
Facility 83
FL AVG 83
Rank #496 / 876
36
72.2%
Facility 72.2%
FL AVG 61.5%
Rank #733 / 919
40
Facility 40
FL AVG 33
Rank #612 / 919
1.1
Facility 1.1
FL AVG 1.3
Rank #331 / 919
For-Profit$1,500Jennifer SeitzStudio / 1 Bed / 2 BedA+
Camellia at Deerwood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Jacksonville (Deerwood)
95
Facility 95
FL AVG 89
Rank #504 / 1074
Yes
20
Facility 20
FL AVG 40
Rank #1085 / 1486
Vop Camellia Deerwood, LLC
94
Facility 94
FL AVG 83
Rank #162 / 876
21
38.1%
Facility 38.1%
FL AVG 61.5%
Rank #212 / 919
25
Facility 25
FL AVG 33
Rank #401 / 919
1.2
Facility 1.2
FL AVG 1.3
Rank #458 / 919
For-Profit-Jessica Nicole BriggsStudio / 1 Bed / 2 BedA-
Brookdale Southside
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Baymeadows)
87
Facility 87
FL AVG 89
Rank #557 / 1074
No
1
Facility 1
FL AVG 40
Rank #1428 / 1486
American Retirement Corporation
97
Facility 97
FL AVG 83
Rank #68 / 876
17
29.4%
Facility 29.4%
FL AVG 61.5%
Rank #142 / 919
16
Facility 16
FL AVG 33
Rank #232 / 919
0.9
Facility 0.9
FL AVG 1.3
Rank #64 / 919
For-Profit-Salvatore DecariaStudio / 1 Bed / 2 BedA+
Westminster Woods on Julington Creek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fruit Cove (Saint Johns)
80
Facility 80
FL AVG 89
Rank #582 / 1074
No
47
Facility 47
FL AVG 40
Rank #570 / 1486
Wesley Manor, Inc.
93
Facility 93
FL AVG 83
Rank #203 / 876
21
57.1%
Facility 57.1%
FL AVG 61.5%
Rank #470 / 919
23
Facility 23
FL AVG 33
Rank #360 / 919
1.1
Facility 1.1
FL AVG 1.3
Rank #331 / 919
Not-For-Profit-David BerlinStudio / 1 Bed / 2 BedC-

More homes from the same operator

Operated by Brookdale

Frequently Asked Questions about Brookdale Mandarin

What neighborhood is Brookdale Mandarin in?

Brookdale Mandarin is in the Southwood neighborhood of Jacksonville.

What languages are spoken at Brookdale Mandarin?

The team at Brookdale Mandarin speaks English and Spanish.

Who is the owner of Brookdale Mandarin?

The legal owner and operator of Brookdale Mandarin is Summerville At Mandarin Llc.

Is Brookdale Mandarin in a walkable area?

Brookdale Mandarin has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Brookdale Mandarin?

According to FL state health department records, Brookdale Mandarin's license number is 8789.

When does Brookdale Mandarin's license expire?

According to FL state health department records, Brookdale Mandarin's license expires on November 29, 2027.

Does Brookdale Mandarin have different floorplan options?

Yes — see the floorplan options available at Brookdale Mandarin on this page.

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