Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL

Brookdale Mandarin

Assisted Living & Independent Living · Jacksonville, FL
Brookdale Mandarin accepts Medicaid and Veteran Affairs Benefits.
Brookdale Mandarin accepts Medicaid and Veteran Affairs Benefits.

Overview of Brookdale Mandarin

Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.

The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 170 Rank #69 / 890Bed count — State benchmarkedThis assisted living community is ranked 69th out of 890 assisted living communities we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #253 / 1001Walk Score — State benchmarkedThis assisted living community is ranked 253rd out of 1,001 assisted living communities we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
58 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work
About This Community

Pricing & Financial Information

Independent Living
$3,250/Month

License Details

Facility TypeAssisted Living Facility
IssuanceNovember 30, 2025
ExpirationNovember 29, 2027
CountyDuval
License Number8789

Ownership & Operating Entity

Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.

Profit StatusFor-profit

Type Of Units

Private
170 units
Total beds
170 units

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Languages Spoken

English Spanish

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Swimming Pool
Transportation
Library
Concierge
Salon
Courtyard
Garden
Arts & Crafts
Game Room
Movie Theater
Computers
Business Center
Piano
Activitiesgardening club, language classes
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Dining & Nutrition

Food DescriptionResidents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.
Brookdale Mandarin – Menu

This menu can’t be previewed in your browser.

Open Brookdale Mandarin – Menu (PDF)
Download Menu PDF

Contact Brookdale Mandarin

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

The figures below cover inspections recorded since July 2, 2013.

ALM Inspection Grade

88 / 100 Based on state-published inspection data
How it compares

5 points above the Florida average for state-licensed facilities (83/100)

Category breakdown

Citations Typical

2.4 citation points per inspection (81 points across 34 inspections) · 40% fewer than the typical state-licensed FL facility (median: 4)

Finding Frequency Typical

42% of inspections found a citation · 3% fewer than the typical state-licensed FL facility (median: 43%)

Enforcement Concern

9 enforcement actions · 5× more than the typical state-licensed FL facility (median: 2) · $9,450 in fines

Inspection grade: 88 out of 100, letter grade B+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 0 Worse No metrics in this bucket. 4 Better Metrics better than Florida average:
• Total citations (54% below)
• Citations per inspection (70% below)
• Inspections with citations (38% below)
• Inspection citation rate (9% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1124.0 This facility has 54% fewer total citations than a typical Florida assisted living residence (11 vs. FL avg 24).↓ 54% better Rank #269 / 853 Total citations — State benchmarked This assisted living community is ranked 269th out of 853 assisted living communities we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 0.31.0 This facility has 70% fewer citations per inspection than a typical Florida assisted living residence (0.3 vs. FL avg 1).↓ 70% better Rank #114 / 853 Citations per inspection — State benchmarked This assisted living community is ranked 114th out of 853 assisted living communities we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3426.0 This facility has had 31% more total inspections than the Florida average (34 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 31% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1016.0 This facility has 38% fewer inspections with citations than a typical Florida assisted living residence (10 vs. FL avg 16).↓ 38% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 29%32% This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (29% vs. FL avg 32%).↓ 3% better Rank #353 / 853 Inspection citation rate — State benchmarked This assisted living community is ranked 353rd out of 853 assisted living communities we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 435 / 525 / 825 sq. ft.

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1
525 sq. ft

Activities in this home

Living Spaces & Floor Plans for Brookdale Mandarin

mandarin-p1
mandarin-p2

Places of interest near Brookdale Mandarin

Address 10790 Old St Augustine Rd, Jacksonville, FL 32257 — 1.2 miles to nearest hospital (Ascension St. Vincent's Health Center - Mandarin)

Calculate Travel Distance to Brookdale Mandarin

Add your location

Address

Compare Assisted Living around Jacksonville

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Brookdale Mandarin
AL
IL
Jacksonville (Southwood)
170
Facility 170
FL AVG 85
Rank #69 / 890
Yes
58
Facility 58
FL AVG 40
Rank #253 / 1,001
Summerville At Mandarin LLCB+34
29%
Facility 29%
FL AVG 32.4%
Rank #353 / 853
11
Facility 11
FL AVG 33
Rank #269 / 853
0.3
Facility 0.3
FL AVG 1.0
Rank #114 / 853
For-Profit$9,450Katrina WilliamsStudio / 1 Bed / 2 BedA+
The Windsor at Ortega
AL
MC
Jacksonville (Southwest)
120
Facility 120
FL AVG 85
Rank #214 / 890
Yes
36
Facility 36
FL AVG 40
Rank #539 / 1,001
Roosevelt Alf, LLCA-20
25%
Facility 25%
FL AVG 32.4%
Rank #254 / 853
10
Facility 10
FL AVG 33
Rank #255 / 853
0.5
Facility 0.5
FL AVG 1.0
Rank #210 / 853
For-Profit$1,000Lisa Ellen DoerlerSuite / 1 Bed / 2 Bed-
Starling at San Jose
AL
MC
RC
Jacksonville (Craven)
100
Facility 100
FL AVG 85
Rank #342 / 890
No
51
Facility 51
FL AVG 40
Rank #335 / 1,001
Jax Sj Sh Opco LLCA18
11%
Facility 11%
FL AVG 32.4%
Rank #75 / 853
4
Facility 4
FL AVG 33
Rank #121 / 853
0.2
Facility 0.2
FL AVG 1.0
Rank #76 / 853
For-Profit$500Shelly Jones-C-
The Gables of Jacksonville
AL
MC
RC
Jacksonville (Isle Of Palms)
100
Facility 100
FL AVG 85
Rank #342 / 890
Yes
64
Facility 64
FL AVG 40
Rank #187 / 1,001
3455 San Pablo Rd S Tenant LLCA-40
25%
Facility 25%
FL AVG 32.4%
Rank #254 / 853
14
Facility 14
FL AVG 33
Rank #343 / 853
0.4
Facility 0.4
FL AVG 1.0
Rank #164 / 853
For-Profit$5,000Janann HoltStudio / 1 Bed-
Beach House
AL
MC
RC
Jacksonville Beach (The Beaches)
100
Facility 100
FL AVG 85
Rank #342 / 890
No
72
Facility 72
FL AVG 40
Rank #106 / 1,001
Auerbach IV-Arctos Property Owner LLCA21
24%
Facility 24%
FL AVG 32.4%
Rank #240 / 853
10
Facility 10
FL AVG 33
Rank #255 / 853
0.5
Facility 0.5
FL AVG 1.0
Rank #210 / 853
For-Profit$500Victory Anne SloanStudio / 1 Bed / 2 Bed-

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other FL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Florida

Brookdale Mandarin is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Brookdale Mandarin

What neighborhood is Brookdale Mandarin in?

Brookdale Mandarin is in the Southwood neighborhood of Jacksonville.

What languages are spoken at Brookdale Mandarin?

The team at Brookdale Mandarin speaks English and Spanish.

Who is the owner of Brookdale Mandarin?

Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.

Is Brookdale Mandarin in a walkable area?

Brookdale Mandarin has a walk score of 58. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Brookdale Mandarin?

According to FL state health department records, Brookdale Mandarin's license number is 8789.

When does Brookdale Mandarin's license expire?

According to FL state health department records, Brookdale Mandarin's license expires on November 29, 2027.

Does Brookdale Mandarin have different floorplan options?

Yes — see the floorplan options available at Brookdale Mandarin on this page.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance