Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL
Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL
Brookdale Mandarin accepts Medicaid and Veteran Affairs Benefits.
Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.
The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.
170-bed community Rank #95 / 1074Bed count — State benchmarkedThis home is ranked 95th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 58 / 100 Rank #381 / 1486Walk Score — State benchmarkedThis home is ranked 381st out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceNovember 30, 2025
ExpirationNovember 29, 2027
CountyDuval
License Number8789
Brookdale Mandarin is legally operated by Summerville At Mandarin Llc, and administered by Katrina Williams.
Profit StatusFor-profit
Private
170 units
Total beds
170 units
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
English
Spanish
ContactMs. Christi Hall, Executive Director
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
HousekeepingYes
Pet Friendly
Outdoor Pool
Therapy Pool
Transportation
Library
Concierge Service
Beauty/Barber Shop
Courtyard And Garden
Arts & Crafts Studio
Game Room
Billiards
Theatre
Business Centers/Computers
Guest Suite(S)
Piano
Activitiesgardening club, language classes
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Independent Living$3,250 per month
Assisted Living$4,100 per month
Food DescriptionResidents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.
Brookdale Mandarin – Menu
Download Menu PDFInspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2013 · 13 years of data
25 citations
34 inspections
9 fines
$9.5K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
4 points below the Florida average for assisted living residences (83/100)
Rank #589 / 876 in Florida Inspection Score — State benchmarked This home is ranked 589th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 79 out of 100. Letter grade C+. 4 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
9vs 5 avg↑ 80% higher than FL avg
-
$9.5kvs $11.6k↓ 19% lower than FL avg
Data reflects the most recent 13 years (since 2013).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. Florida state average
Overall vs. FL average
2 Worse
Metrics worse than Florida average:
• Total inspections (31% above)
• Inspections with citations (25% above) 4 Better Metrics better than Florida average:
• Total citations (24% below)
• Citations per year (24% below)
• Citations per inspection (46% below)
• Inspection citation rate (5% below)
• Total inspections (31% above)
• Inspections with citations (25% above) 4 Better Metrics better than Florida average:
• Total citations (24% below)
• Citations per year (24% below)
• Citations per inspection (46% below)
• Inspection citation rate (5% below)
Latest Inspection
August 13, 2025
Complaint
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 33 | This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better Rank #401 / 919 Total citations — State benchmarked This home is ranked 401st out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2013.
| 1.9 | 2.5 | This facility has 24% fewer citations per year than a typical Florida assisted living residence (1.9 vs. FL avg 2.5).↓ 24% better |
|
Citations per inspection
Average citations per inspection.
| 0.7 | 1.3 | This facility has 46% fewer citations per inspection than a typical Florida assisted living residence (0.7 vs. FL avg 1.3).↓ 46% better Rank #18 / 919 Citations per inspection — State benchmarked This home is ranked 18th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 34 | 26 | This facility has 31% more total inspections than a typical Florida assisted living residence (34 vs. FL avg 26).↑ 31% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 20 | 16 | This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 59% | 62% | This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 62%).↓ 3% better Rank #506 / 919 Inspection citation rate — State benchmarked This home is ranked 506th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on August 13, 2025, found no deficiencies during a complaint investigation.
- A single deficiency for resident care rights was cited on November 13, 2023, but no deficiencies appeared in the following 2024 and 2025 inspections.
- Past deficiencies included resident care, staff records, emergency planning, and physical plant issues, showing a history of repeated themes over multiple years.
What does this home offer?
Room Sizes: 435 / 525 / 825 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
1 Bed
1
525 sq. ft
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Brookdale Mandarin
10790 Old St Augustine Rd, Jacksonville, FL 32257 — 1.2 miles to nearest hospital (Ascension St. Vincent's Health Center - Mandarin)
Calculate Travel Distance to Brookdale Mandarin
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Compare Assisted Living around Jacksonville
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
89
Rank
#95 / 1074 | No |
58
Facility
58
FL AVG
40
Rank
#381 / 1486 | Summerville At Mandarin LLC | 79
Facility
79
FL AVG
83
Rank
#589 / 876 | 34 | 58.8%
Facility
58.8%
FL AVG
61.5%
Rank
#506 / 919 | 25
Facility
25
FL AVG
33
Rank
#401 / 919 | 0.7
Facility
0.7
FL AVG
1.3
Rank
#18 / 919 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| The Cove at Marsh Landing | AL MC | Jacksonville Beach (The Beaches) | 110
Facility
110
FL AVG
89
Rank
#379 / 1074 | Yes |
25
Facility
25
FL AVG
40
Rank
#992 / 1486 | Fellowship Marsh Landing, LLC | 83
Facility
83
FL AVG
83
Rank
#496 / 876 | 36 | 72.2%
Facility
72.2%
FL AVG
61.5%
Rank
#733 / 919 | 40
Facility
40
FL AVG
33
Rank
#612 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | For-Profit | $1,500 | Jennifer Seitz | - | A+ |
| Camellia at Deerwood | AL IL MC RC | Jacksonville (Deerwood) | 95
Facility
95
FL AVG
89
Rank
#504 / 1074 | Yes |
20
Facility
20
FL AVG
40
Rank
#1085 / 1486 | Vop Camellia Deerwood, LLC | 94
Facility
94
FL AVG
83
Rank
#162 / 876 | 21 | 38.1%
Facility
38.1%
FL AVG
61.5%
Rank
#212 / 919 | 25
Facility
25
FL AVG
33
Rank
#401 / 919 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#458 / 919 | For-Profit | - | Jessica Nicole Briggs | Studio / 1 Bed / 2 Bed | A- |
| Brookdale Southside | AL IL MC | Jacksonville (Baymeadows) | 87
Facility
87
FL AVG
89
Rank
#557 / 1074 | No |
1
Facility
1
FL AVG
40
Rank
#1428 / 1486 | American Retirement Corporation | 97
Facility
97
FL AVG
83
Rank
#68 / 876 | 17 | 29.4%
Facility
29.4%
FL AVG
61.5%
Rank
#142 / 919 | 16
Facility
16
FL AVG
33
Rank
#232 / 919 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#64 / 919 | For-Profit | - | Salvatore Decaria | Studio / 1 Bed / 2 Bed | A+ |
| Westminster Woods on Julington Creek | AL IL MC NH | Fruit Cove (Saint Johns) | 80
Facility
80
FL AVG
89
Rank
#582 / 1074 | No |
47
Facility
47
FL AVG
40
Rank
#570 / 1486 | Wesley Manor, Inc | 93
Facility
93
FL AVG
83
Rank
#203 / 876 | 21 | 57.1%
Facility
57.1%
FL AVG
61.5%
Rank
#470 / 919 | 23
Facility
23
FL AVG
33
Rank
#360 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | Not-For-Profit | - | David Berlin | - | C- |
Financial Assistance for
Assisted Living in Florida
Brookdale Mandarin is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Mandarin
What neighborhood is Brookdale Mandarin in?
Brookdale Mandarin is in the Southwood neighborhood of Jacksonville.
What languages are spoken at Brookdale Mandarin?
The team at Brookdale Mandarin speaks English and Spanish.
Who is the owner of Brookdale Mandarin?
Brookdale Mandarin is legally operated by Summerville At Mandarin Llc, and administered by Katrina Williams.
Is Brookdale Mandarin in a walkable area?
Brookdale Mandarin has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Brookdale Mandarin?
According to FL state health department records, Brookdale Mandarin's license number is 8789.
When does Brookdale Mandarin's license expire?
According to FL state health department records, Brookdale Mandarin's license expires on November 29, 2027.
Does Brookdale Mandarin have different floorplan options?
Yes — see the floorplan options available at Brookdale Mandarin on this page.
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