Medium-capacity home · Offers a balance of services and community atmosphere.
Brookdale Mandarin
Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.
The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.
Community insights.
Pricing & Financial Information
Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.
Brookdale Mandarin – Menu
Download Menu PDFInspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
The figures below cover inspections recorded since July 2, 2013.
ALM Inspection Grade
5 points above the Florida average for state-licensed facilities (83/100)
Category breakdown
Citations
Typical
2.4 citation points per inspection (81 points across 34 inspections) · 40% fewer than the typical state-licensed FL facility (median: 4)
Finding Frequency
Typical
42% of inspections found a citation · 3% fewer than the typical state-licensed FL facility (median: 43%)
Enforcement
Concern
9 enforcement actions · 5× more than the typical state-licensed FL facility (median: 2) · $9,450 in fines
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
9vs 5 avg↑ 80% higher than FL avg
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9vs 5 avg↑ 80% higher than FL avg
-
$9.5kvs $11.6k↓ 19% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (54% below)
• Citations per inspection (70% below)
• Inspections with citations (38% below)
• Inspection citation rate (9% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 11 | 24.0 | This facility has 54% fewer total citations than a typical Florida assisted living residence (11 vs. FL avg 24).↓ 54% better Rank #269 / 853 Total citations — State benchmarked This assisted living community is ranked 269th out of 853 assisted living communities we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
| 0.3 | 1.0 | This facility has 70% fewer citations per inspection than a typical Florida assisted living residence (0.3 vs. FL avg 1).↓ 70% better Rank #114 / 853 Citations per inspection — State benchmarked This assisted living community is ranked 114th out of 853 assisted living communities we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 34 | 26.0 | This facility has had 31% more total inspections than the Florida average (34 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 31% more |
|
Inspections with citations
| 10 | 16.0 | This facility has 38% fewer inspections with citations than a typical Florida assisted living residence (10 vs. FL avg 16).↓ 38% better |
|
Inspection citation rate
| 29% | 32% | This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (29% vs. FL avg 32%).↓ 3% better Rank #353 / 853 Inspection citation rate — State benchmarked This assisted living community is ranked 353rd out of 853 assisted living communities we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Room Sizes: 435 / 525 / 825 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Type of Rooms Available
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Living Spaces & Floor Plans for Brookdale Mandarin
Places of interest near Brookdale Mandarin
10790 Old St Augustine Rd, Jacksonville, FL 32257 — 1.2 miles to nearest hospital (Ascension St. Vincent's Health Center - Mandarin)
Calculate Travel Distance to Brookdale Mandarin
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Compare Assisted Living around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
85
Rank
#69 / 890 | Yes |
58
Facility
58
FL AVG
40
Rank
#253 / 1,001 | Summerville At Mandarin LLC | B+ | 34 | 29%
Facility
29%
FL AVG
32.4%
Rank
#353 / 853 | 11
Facility
11
FL AVG
33
Rank
#269 / 853 | 0.3
Facility
0.3
FL AVG
1.0
Rank
#114 / 853 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| The Windsor at Ortega | AL MC | Jacksonville (Southwest) | 120
Facility
120
FL AVG
85
Rank
#214 / 890 | Yes |
36
Facility
36
FL AVG
40
Rank
#539 / 1,001 | Roosevelt Alf, LLC | A- | 20 | 25%
Facility
25%
FL AVG
32.4%
Rank
#254 / 853 | 10
Facility
10
FL AVG
33
Rank
#255 / 853 | 0.5
Facility
0.5
FL AVG
1.0
Rank
#210 / 853 | For-Profit | $1,000 | Lisa Ellen Doerler | Suite / 1 Bed / 2 Bed | - |
| Starling at San Jose | AL MC RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
85
Rank
#342 / 890 | No |
51
Facility
51
FL AVG
40
Rank
#335 / 1,001 | Jax Sj Sh Opco LLC | A | 18 | 11%
Facility
11%
FL AVG
32.4%
Rank
#75 / 853 | 4
Facility
4
FL AVG
33
Rank
#121 / 853 | 0.2
Facility
0.2
FL AVG
1.0
Rank
#76 / 853 | For-Profit | $500 | Shelly Jones | - | C- |
| The Gables of Jacksonville | AL MC RC | Jacksonville (Isle Of Palms) | 100
Facility
100
FL AVG
85
Rank
#342 / 890 | Yes |
64
Facility
64
FL AVG
40
Rank
#187 / 1,001 | 3455 San Pablo Rd S Tenant LLC | A- | 40 | 25%
Facility
25%
FL AVG
32.4%
Rank
#254 / 853 | 14
Facility
14
FL AVG
33
Rank
#343 / 853 | 0.4
Facility
0.4
FL AVG
1.0
Rank
#164 / 853 | For-Profit | $5,000 | Janann Holt | Studio / 1 Bed | - |
| Beach House | AL MC RC | Jacksonville Beach (The Beaches) | 100
Facility
100
FL AVG
85
Rank
#342 / 890 | No |
72
Facility
72
FL AVG
40
Rank
#106 / 1,001 | Auerbach IV-Arctos Property Owner LLC | A | 21 | 24%
Facility
24%
FL AVG
32.4%
Rank
#240 / 853 | 10
Facility
10
FL AVG
33
Rank
#255 / 853 | 0.5
Facility
0.5
FL AVG
1.0
Rank
#210 / 853 | For-Profit | $500 | Victory Anne Sloan | Studio / 1 Bed / 2 Bed | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other FL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Florida
Brookdale Mandarin is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
More homes from the same operator
Frequently Asked Questions about Brookdale Mandarin
What neighborhood is Brookdale Mandarin in?
Brookdale Mandarin is in the Southwood neighborhood of Jacksonville.
What languages are spoken at Brookdale Mandarin?
The team at Brookdale Mandarin speaks English and Spanish.
Who is the owner of Brookdale Mandarin?
Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.
Is Brookdale Mandarin in a walkable area?
Brookdale Mandarin has a walk score of 58. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Brookdale Mandarin?
According to FL state health department records, Brookdale Mandarin's license number is 8789.
When does Brookdale Mandarin's license expire?
According to FL state health department records, Brookdale Mandarin's license expires on November 29, 2027.
Does Brookdale Mandarin have different floorplan options?
Yes — see the floorplan options available at Brookdale Mandarin on this page.
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