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Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL
Brookdale Mandarin
Assisted Living & Independent Living · Jacksonville, FL
Brookdale Mandarin accepts Medicaid and Veteran Affairs Benefits.
Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.
The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.
170-bed community Rank #92 / 1058Bed count — State benchmarkedThis home is ranked 92nd out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 58 / 100 Rank #382 / 1427Walk Score — State benchmarkedThis home is ranked 382nd out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
IssuanceNovember 30, 2025
ExpirationNovember 29, 2027
CountyDuval
License Number8789
Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.
Profit StatusFor-profit
Private
170 units
Total beds
170 units
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Pet Friendly
Swimming Pool
Transportation
Library
Concierge
Salon
Courtyard
Garden
Arts & Crafts
Game Room
Movie Theater
Computers
Business Center
Piano
Activitiesgardening club, language classes
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Independent Living$3,250 per month
Assisted Living$4,100 per month
Food DescriptionResidents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.
Brookdale Mandarin – Menu
Download Menu PDFInspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
9vs 5 avg↑ 80% higher than FL avg
-
$9.5kvs $11.6k↓ 19% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. FL average
2 Worse
Metrics worse than Florida average:
• Inspections with citations (25% above)
• Inspection citation rate (2% above) 2 Better Metrics better than Florida average:
• Total citations (29% below)
• Citations per inspection (50% below)
• Inspections with citations (25% above)
• Inspection citation rate (2% above) 2 Better Metrics better than Florida average:
• Total citations (29% below)
• Citations per inspection (50% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 35 | This facility has 29% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 35).↓ 29% better Rank #389 / 906 Total citations — State benchmarked This home is ranked 389th out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 0.7 | 1.4 | This facility has 50% fewer citations per inspection than a typical Florida assisted living residence (0.7 vs. FL avg 1.4).↓ 50% better Rank #3 / 906 Citations per inspection — State benchmarked This home is ranked 3rd out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 34 | 26 | This facility has had 31% more total inspections than the Florida average (34 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 31% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 20 | 16 | This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 59% | 58% | This facility has 1 percentage point higher inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 58%).↑ 1% worse Rank #489 / 906 Inspection citation rate — State benchmarked This home is ranked 489th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Room Sizes: 435 / 525 / 825 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
1 Bed
1
525 sq. ft
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Living Spaces & Floor Plans for Brookdale Mandarin
Places of interest near Brookdale Mandarin
10790 Old St Augustine Rd, Jacksonville, FL 32257 — 1.2 miles to nearest hospital (Ascension St. Vincent's Health Center - Mandarin)
Calculate Travel Distance to Brookdale Mandarin
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Compare Assisted Living around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Discovery Village At Deerwood | AL IL MC | Jacksonville (Deerwood) | 172
Facility
172
FL AVG
88
Rank
#89 / 1,058 | Yes |
25
Facility
25
FL AVG
42
Rank
#992 / 1,427 | Dsl Tenant II LLC | 17 | 47%
Facility
47%
FL AVG
58.3%
Rank
#301 / 906 | 14
Facility
14
FL AVG
33
Rank
#187 / 906 | 0.8
Facility
0.8
FL AVG
1.4
Rank
#11 / 906 | For-Profit | $10,000 | Matthew James Nunnally | Suite / 1 bed / 2 bed | - |
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
88
Rank
#92 / 1,058 | Yes |
58
Facility
58
FL AVG
42
Rank
#382 / 1,427 | Summerville At Mandarin LLC | 34 | 59%
Facility
59%
FL AVG
58.3%
Rank
#489 / 906 | 25
Facility
25
FL AVG
33
Rank
#389 / 906 | 0.7
Facility
0.7
FL AVG
1.4
Rank
#3 / 906 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| Starling at San Jose | AL MC RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | No |
51
Facility
51
FL AVG
42
Rank
#504 / 1,427 | Jax Sj Sh Opco LLC | 18 | 28%
Facility
28%
FL AVG
58.3%
Rank
#115 / 906 | 17
Facility
17
FL AVG
33
Rank
#233 / 906 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 906 | For-Profit | $500 | Shelly Jones | - | C- |
| Beach House | AL MC RC | Jacksonville Beach (The Beaches) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | No |
72
Facility
72
FL AVG
42
Rank
#186 / 1,427 | Auerbach IV-Arctos Property Owner LLC | 22 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 906 | 21
Facility
21
FL AVG
33
Rank
#304 / 906 | 1.0
Facility
1.0
FL AVG
1.4
Rank
#153 / 906 | For-Profit | $500 | Victory Anne Sloan | Studio / 1 Bed / 2 Bed | - |
| The Gables of Jacksonville | AL MC RC | Jacksonville (Isle Of Palms) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | Yes |
64
Facility
64
FL AVG
42
Rank
#291 / 1,427 | 3455 San Pablo Rd S Tenant LLC | 40 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 906 | 36
Facility
36
FL AVG
33
Rank
#541 / 906 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 906 | For-Profit | $5,000 | Joyce Latimer | Studio / 1 Bed | - |
Financial Assistance for
Assisted Living in Florida
Brookdale Mandarin is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Mandarin
What neighborhood is Brookdale Mandarin in?
Brookdale Mandarin is in the Southwood neighborhood of Jacksonville.
What languages are spoken at Brookdale Mandarin?
The team at Brookdale Mandarin speaks English and Spanish.
Who is the owner of Brookdale Mandarin?
Brookdale Mandarin is legally operated by Summerville At Mandarin LLC, and administered by Katrina Williams.
Is Brookdale Mandarin in a walkable area?
Brookdale Mandarin has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Brookdale Mandarin?
According to FL state health department records, Brookdale Mandarin's license number is 8789.
When does Brookdale Mandarin's license expire?
According to FL state health department records, Brookdale Mandarin's license expires on November 29, 2027.
Does Brookdale Mandarin have different floorplan options?
Yes — see the floorplan options available at Brookdale Mandarin on this page.
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