Starling at San Jose
Assisted Living, Memory Care & Respite Care · Jacksonville, FL
Starling at San Jose
Assisted Living, Memory Care & Respite Care · Jacksonville, FL
Starling at San Jose is a senior living community in the Craven neighborhood of Jacksonville, Florida, set along San Jose Boulevard. It offers three kinds of care under one roof: assisted living, memory care, and respite care. In plain terms, that means it can take in people who need a hand with everyday tasks, people living with memory loss, and people who just need short-term care while they heal up before heading home.
The community runs 100 beds, and every unit is private. So a resident gets their own space instead of sharing a room with someone else. The area around it is a middle-of-the-road walkable spot, with a Walk Score of 51 out of 100. Some things you can reach on foot; for others, you’ll want a car.
There’s a lot to do here day to day; residents can take part in arts and crafts, cooking classes, dancing, exercise classes, card games, gardening, music programs, shopping trips, social outings, and movie or theater nights. That’s a wide spread, and it covers a lot of different personalities, the quiet gardener and the person who wants to be out at every social event alike.
One more thing worth knowing: the staff speaks both English and Spanish. For a Spanish-speaking family, that matters more than it might sound. Talking through care decisions, daily routines, and the hard stuff is just easier when you can do it in your own language.
What all of that adds up to is a mid-sized community that tries to meet people where they are, across different care needs and different languages, in a part of Jacksonville where you’ll still want your car keys handy.
100-bed community Rank #442 / 1074Bed count — State benchmarkedThis home is ranked 442nd out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 51 / 100 Rank #503 / 1486Walk Score — State benchmarkedThis home is ranked 503rd out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusProvisional
IssuanceMarch 16, 2026
ExpirationSeptember 15, 2026
CountyDuval
License Number12887
Starling at San Jose is legally operated by Jax Sj Sh Opco LLC, and administered by Shelly Jones.
Management CompanySSL SJ MANAGEMENT, LLC
Profit StatusFor-profit
Private
100 units
Total beds
100 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2018 · 8 years of data
17 citations
18 inspections
1 fine
$500 fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
12 points above the Florida average for assisted living residences (83/100)
Rank #128 / 876 in Florida Inspection Score — State benchmarked This home is ranked 128th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 95 out of 100. Letter grade A. 12 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
1vs 5 avg↓ 80% fewer than FL avg
-
$500vs $11.6k↓ 96% lower than FL avg
Data reflects the most recent 8 years (since 2018).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2018 vs. Florida state average
Overall vs. FL average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than Florida average:
• Total citations (48% below)
• Citations per year (49% below)
• Citations per inspection (31% below)
• Total inspections (31% below)
• Inspections with citations (69% below)
• Inspection citation rate (55% below)
• Total citations (48% below)
• Citations per year (49% below)
• Citations per inspection (31% below)
• Total inspections (31% below)
• Inspections with citations (69% below)
• Inspection citation rate (55% below)
Latest Inspection
April 10, 2025
Complaint
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 33 | This facility has 48% fewer total citations than a typical Florida assisted living residence (17 vs. FL avg 33).↓ 48% better Rank #247 / 919 Total citations — State benchmarked This home is ranked 247th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2018.
| 2.1 | 4.1 | This facility has 49% fewer citations per year than a typical Florida assisted living residence (2.1 vs. FL avg 4.1).↓ 49% better |
|
Citations per inspection
Average citations per inspection.
| 0.9 | 1.3 | This facility has 31% fewer citations per inspection than a typical Florida assisted living residence (0.9 vs. FL avg 1.3).↓ 31% better Rank #64 / 919 Citations per inspection — State benchmarked This home is ranked 64th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 26 | This facility has 31% fewer total inspections than a typical Florida assisted living residence (18 vs. FL avg 26).↓ 31% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 16 | This facility has 69% fewer inspections with citations than a typical Florida assisted living residence (5 vs. FL avg 16).↓ 69% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 28% | 62% | This facility has 34 percentage points lower inspection citation rate than a typical Florida assisted living residence (28% vs. FL avg 62%).↓ 34% better Rank #130 / 919 Inspection citation rate — State benchmarked This home is ranked 130th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Most recent inspection on April 10, 2025, found no deficiencies and no substantiated complaints.
- October 6, 2020, inspection cited one Class 3 deficiency in emergency management planning.
- July 23, 2018, inspection found three deficiencies including one Class 4 related to staffing, training, and background screening.
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Starling at San Jose
8.4 miles from city center
Estimated distance in miles from Jacksonville's city center to Starling at San Jose's address, calculated via Google Maps.
Calculate Travel Distance to Starling at San Jose
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Compare Assisted Living around Jacksonville
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
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FL AVG
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FL AVG
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Rank
#506 / 919 | 25
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25
FL AVG
33
Rank
#401 / 919 | 0.7
Facility
0.7
FL AVG
1.3
Rank
#18 / 919 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| Starling at San Jose | AL MC RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
89
Rank
#442 / 1074 | No |
51
Facility
51
FL AVG
40
Rank
#503 / 1486 | Jax Sj Sh Opco LLC | 95
Facility
95
FL AVG
83
Rank
#128 / 876 | 18 | 27.8%
Facility
27.8%
FL AVG
61.5%
Rank
#130 / 919 | 17
Facility
17
FL AVG
33
Rank
#247 / 919 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#64 / 919 | For-Profit | $500 | Shelly Jones | - | C- |
| Camellia at Deerwood | AL IL MC RC | Jacksonville (Deerwood) | 95
Facility
95
FL AVG
89
Rank
#504 / 1074 | Yes |
20
Facility
20
FL AVG
40
Rank
#1085 / 1486 | Vop Camellia Deerwood, LLC | 94
Facility
94
FL AVG
83
Rank
#162 / 876 | 21 | 38.1%
Facility
38.1%
FL AVG
61.5%
Rank
#212 / 919 | 25
Facility
25
FL AVG
33
Rank
#401 / 919 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#458 / 919 | For-Profit | - | Jessica Nicole Briggs | Studio / 1 Bed / 2 Bed | A- |
| Brookdale Southside | AL IL MC | Jacksonville (Baymeadows) | 87
Facility
87
FL AVG
89
Rank
#557 / 1074 | No |
1
Facility
1
FL AVG
40
Rank
#1428 / 1486 | American Retirement Corporation | 97
Facility
97
FL AVG
83
Rank
#68 / 876 | 17 | 29.4%
Facility
29.4%
FL AVG
61.5%
Rank
#142 / 919 | 16
Facility
16
FL AVG
33
Rank
#232 / 919 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#64 / 919 | For-Profit | - | Salvatore Decaria | Studio / 1 Bed / 2 Bed | A+ |
| Westminster Woods on Julington Creek | AL IL MC NH SNF | Fruit Cove (Saint Johns) | 80
Facility
80
FL AVG
89
Rank
#582 / 1074 | No |
47
Facility
47
FL AVG
40
Rank
#570 / 1486 | Wesley Manor, Inc | 93
Facility
93
FL AVG
83
Rank
#203 / 876 | 21 | 57.1%
Facility
57.1%
FL AVG
61.5%
Rank
#470 / 919 | 23
Facility
23
FL AVG
33
Rank
#360 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | Not-For-Profit | - | David Berlin | - | C- |
Financial Assistance for
Assisted Living in Florida
Starling at San Jose is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Starling at San Jose
What neighborhood is Starling at San Jose in?
Starling at San Jose is in the Craven neighborhood of Jacksonville.
What languages are spoken at Starling at San Jose?
The team at Starling at San Jose speaks English and Spanish.
Who is the owner of Starling at San Jose?
Starling at San Jose is legally operated by Jax Sj Sh Opco LLC, and administered by Shelly Jones.
Is Starling at San Jose in a walkable area?
Starling at San Jose has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Starling at San Jose?
According to FL state health department records, Starling at San Jose's license number is 12887.
When does Starling at San Jose's license expire?
According to FL state health department records, Starling at San Jose's license expires on September 15, 2026.
What payment types does Starling at San Jose accept?
Starling at San Jose accepts Other.
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