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Chestnut Hill Residences By Complete Care
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Passaic, NJ
Front exterior view of Chestnut Hill Residences facility Interior view of a welcoming common area in the facility Private resident room with two beds and bedside tables Cozy interior of a resident room with a bed and decor

Chestnut Hill Residences By Complete Care

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Passaic, NJ
338 Chestnut Street, Passaic, NJ 07055 View map Calculator: See prices in your area
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Overview of Chestnut Hill Residences by Complete Care

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Chestnut Hill Residences by Complete Care is a place for old or sick people in Passaic, New Jersey, and it does many helpful things like end-of-life care, comfort care, short breaks for families, and high-level medical help alongside its main jobs. This building is found at 338 Chestnut Street in a spot where it is very easy to walk to many places, which is why it has a top score for being a great place for walkers.

There are 125 beds inside this home, and right now 102 of them are being used by people who live there, which means the building is mostly full but still has a few spots open for new friends to move in. While there is still space for more people, the fact that so many beds are taken shows that many people already live there and feel at home in the community.

Help with getting stronger and special care for short stays are all there to support people who are coming home from the hospital or trying to get better after being sick, and there is a special plan just for helping them move their bodies again. They also take care of people who still need a doctor’s help after a big medical problem is over, and since workers are there all day and all night, someone is always ready to help when it is needed.

The health group for the state of New Jersey sends people to visit these homes without telling anyone first so they can make sure everyone is safe and getting good care, and they look at every home in the state to keep things fair. When they visited Chestnut Hill, they looked closely at the people who work there and their training, while also making sure that the people living in the home are being treated right and kept safe from harm.

Chestnut Hill Residences offers both quick help to get better and long-term care for those who cannot live alone, and it is located in a part of the city where you can walk to almost anything you need. For families who are trying to decide if they want constant medical help or a location that is easy to get around, this place offers a mix of both things that might be exactly what they are looking for.

Facility Direct Line (973) 777-7800
Facility Direct Line (973) 777-7800
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 125 Rank #217 / 560Bed count — State benchmarkedThis home is ranked 217th out of 560 homes we track in New Jersey for bed count. Shows this facility's certified or reported bed count compared to other New Jersey facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Jersey that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #11 / 628Walk Score — State benchmarkedThis home is ranked 11th out of 628 homes we track in New Jersey for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Jersey facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Jersey that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
95 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #218 / 463Occupancy rate — State benchmarkedThis home is ranked 218th out of 463 homes we track in New Jersey for occupancy. Shows this facility's occupancy rate versus the New Jersey average, with its Statewide rank out of 463. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Jersey that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82% This home usually has availability
Higher than the New Jersey average: 76.6%
Occupied beds
102 / 125

About this community

License Details

Facility TypeAssisted Living Residence
StatusActive
ExpirationAugust 31, 2026 Expires in 12 days
License Number16A001

Ownership & Operating Entity

Chestnut Hill Residences By Complete Care is administered by Naftali Feld.

Owner NameChestnut Hill Residences By Complete Care, LLC

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Post-Acute Care

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsRehabilitation Program

Contact Chestnut Hill Residences By Complete Care

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NJ average 1 Worse Metrics worse than New Jersey average:
• Total deficiencies (71% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNJ Averagevs. NJ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3621 This facility has 71% more total deficiencies than a typical New Jersey nursing home (36 vs. NJ avg 21).↑ 71% worse
Deficiency breakdown Info Per-category split of the 36 deficiencies recorded across all inspections. Counts are compared against the New Jersey state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
23 Routine deficiencies NJ avg: 18.0
13 Complaint deficiencies NJ avg: 5.0

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNJ Averagevs. NJ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 69 This facility has had 33% fewer total inspections than the New Jersey average (6 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Routine inspections Info Scheduled licensing inspections conducted on a regular cycle, separate from visits triggered by a complaint. 24 This facility has had 50% fewer routine inspections than the New Jersey average (2 vs. NJ avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Complaint investigations Info On-site investigations triggered by complaints filed with New Jersey regulators. 43 This facility has had 33% more complaint investigations than the New Jersey average (4 vs. NJ avg 3). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more
Show Inspection Reports

Places of interest near Chestnut Hill Residences By Complete Care

Address 0.2 miles from city center Info Estimated distance in miles from Passaic's city center to Chestnut Hill Residences By Complete Care's address, calculated via Google Maps.

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the NJ Dept. of Health (NJDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Jersey average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Job Haines Home ★ ★ ★ ★ ★
NH
AL
HC
RC
SNF
Bloomfield
40
Facility 40
NJ AVG 125
Rank #529 / 560
97.5%
Facility 97.5%
NJ AVG 76.6%
Rank #16 / 463
+27%
5.60
Facility 5.60
NJ AVG 3.88
Rank #10 / 281
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ -2%+44%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 286
4
Facility 4
NJ AVG 20.9
Rank #7 / 285
1.3
Facility 1.3
NJ AVG 5.3
Rank #4 / 285
-39-
85
Facility 85
NJ AVG 48
Rank #62 / 628
Noreen Haveron
$11.8MFiscal year ending 12/2023
Facility $11.8MFiscal year ending 12/2023
NJ AVG $17.9M
Rank #204 / 256
$12.4MFiscal year ending 12/2023
Facility $12.4MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #32 / 256
105.4%Fiscal year ending 12/2023
Facility 105.4%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #6 / 256
315392
Bartley Healthcare Nursing and Rehabilitation Center ★ ★ ★ ★ ★
NH
HOS
MC
PC
RC
SNF
Jackson Township (Bennetts Mills)
234
Facility 234
NJ AVG 125
Rank #36 / 560
84.6%
Facility 84.6%
NJ AVG 76.6%
Rank #182 / 463
+10%
3.51
Facility 3.51
NJ AVG 3.88
Rank #160 / 281
 ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -31%-10%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 286
12
Facility 12
NJ AVG 20.9
Rank #48 / 285
2.4
Facility 2.4
NJ AVG 5.3
Rank #22 / 285
-198A+
19
Facility 19
NJ AVG 48
Rank #531 / 628
Bartley Operator Holdco LLC
$28.7MFiscal year ending 12/2023
Facility $28.7MFiscal year ending 12/2023
NJ AVG $17.9M
Rank #21 / 256
$10.8MFiscal year ending 12/2023
Facility $10.8MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #49 / 256
37.7%Fiscal year ending 12/2023
Facility 37.7%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #215 / 256
315288
Parker At Somerset, Inc ★ ★ ★ ★ ★
NH
ADC
MC
RC
SNF
Somerset
120
Facility 120
NJ AVG 125
Rank #236 / 560
94.2%
Facility 94.2%
NJ AVG 76.6%
Rank #40 / 463
+23%
6.25
Facility 6.25
NJ AVG 3.88
Rank #7 / 281
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +40%+61%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 286
5
Facility 5
NJ AVG 20.9
Rank #10 / 285
1.7
Facility 1.7
NJ AVG 5.3
Rank #8 / 285
-113A
23
Facility 23
NJ AVG 48
Rank #494 / 628
Parker Health Group Inc
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
NJ AVG $17.9M
Rank #213 / 256
$16.3MFiscal year ending 12/2023
Facility $16.3MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #16 / 256
146.1%Fiscal year ending 12/2023
Facility 146.1%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #4 / 256
315253
Applewood Village ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Freehold
51
Facility 51
NJ AVG 125
Rank #511 / 560
66.7%
Facility 66.7%
NJ AVG 76.6%
Rank #344 / 463
-13%
5.79
Facility 5.79
NJ AVG 3.88
Rank #9 / 281
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +49%+49%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 286
3
Facility 3
NJ AVG 20.9
Rank #5 / 285
1.5
Facility 1.5
NJ AVG 5.3
Rank #6 / 285
-34-
88
Facility 88
NJ AVG 48
Rank #43 / 628
Centra State Health Care System
$26.8MFiscal year ending 12/2023
Facility $26.8MFiscal year ending 12/2023
NJ AVG $17.9M
Rank #33 / 256
$13.4MFiscal year ending 12/2023
Facility $13.4MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #28 / 256
49.9%Fiscal year ending 12/2023
Facility 49.9%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #113 / 256
315292
Nursing Home Explorer

Frequently Asked Questions about Chestnut Hill Residences By Complete Care

Is Chestnut Hill Residences By Complete Care in a walkable area?

Chestnut Hill Residences By Complete Care has a walk score of 95. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Chestnut Hill Residences By Complete Care?

According to NJ state health department records, Chestnut Hill Residences By Complete Care's license number is 16A001.

When does Chestnut Hill Residences By Complete Care's license expire?

According to NJ state health department records, Chestnut Hill Residences By Complete Care's license expires on August 31, 2026.

What is the occupancy rate at Chestnut Hill Residences By Complete Care?

Chestnut Hill Residences By Complete Care's occupancy is 82%.

Are pets allowed at Chestnut Hill Residences By Complete Care?

No, Chestnut Hill Residences By Complete Care has a no-pet policy.

Who is the administrator of Chestnut Hill Residences By Complete Care?

Naftali Feld is the administrator of Chestnut Hill Residences By Complete Care.

How many beds does Chestnut Hill Residences By Complete Care have?

Chestnut Hill Residences By Complete Care has 125 beds.

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