Chestnut Hill Residences By Complete Care

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

• April 4, 2024 complaint investigation found three deficiencies including failure to implement a Universal Transfer Form policy, resident abuse, and unsafe living conditions with call bells and door locks.
• March 1, 2024 inspection identified failure to immediately notify the Department of Health of suspected resident abuse, involving delayed reporting after waiting for insurance correspondence.
• March 29, 2021 complaint investigation substantiated staff-to-resident physical abuse and failure to implement the Abuse Investigations Policy before allowing the CNA to return to work.